Antonino Acura in Groton, CT

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"Mr Viera"


Spencer Jack Friendemic

from Broadalbin NY

Recommended? Yes

Purchased? Yes

08-06-2017


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My 2005 Acura RL was totaled on Saturday night and I needed a replacement. I wanted to replace the car with another Acura.... because I luv Acura. I purchased my 8th Acura on Thursday from a sweet young lady that reminded me of my own daughter. Ms. Amanda Morhardt obviously likes what she does and it shows! She is extremely responsive and very knowledgeable about Acura a car that she also owns! Thanks to Ms. Amanda Morhardt , Rob Cotttingham and all the staff who were involved in the delivery of our ¿ Including other sales ppl who helped! I was able to buy a car over the phone three and a half hours away without seeing it! Antonio Acura exceeded my expectations ! ¿¿¿¿¿

Response from Antonino Acura:

Congrats on your new car, Julio! We are happy to hear that we exceeded your expectations. Amanda is really dedicated and definitely knows her stuff when it comes to Acuras. We hope you visit again for any other auto needs! Thank you do much for the amazing review!

"Great Experience"


Spencer Jack Friendemic

from Essex, CT

Recommended? Yes

Purchased? Yes

04-19-2017


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Just got a 2017 TLX and it was a very good experience thanks to Amanda and her associates. They facilitated the process with ease and great professionalism. Amanda and all involved in the process, were determined we got the car we wanted and went to great lenghts to get the job done. Many thanks!!

Response from Antonino Acura:

Thanks for your review, Joan! Were happy to hear that Amanda and our team provided you with such helpful service. Well be sure to pass along your kind words. Congratulations on your Acura TLX, we appreciate your business!

"Disappointed Customer"


Spencer Jack Friendemic

from New London

Recommended? No

Purchased? Yes

12-14-2016


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Worst place to get a car.Please stay away.As home health Aid,I have a busy schedule as I work 24/7 so I did most of the process over the phone after choosing the car.the worst thing I ever experience.I had to pay for a service I never wanted but they force it on me because I wasnt able to go there myself and later said I have signed a paper on it.after paying my money in full and calling them ahead of time that am coming for my car,OMG,I got there and had to wait two hours for my car to get registered.worst customer service ever.the only good thing about the place is that ,its neat.Please stay away

Response from Antonino Acura:

Thank you for taking the time to leave us a review, Caroline. It is upsetting to hear that you didnt have a pleasant experience with our dealership. Its always our goal to provide our customers with promptness and great customer service. If theres anything else we can do for you just give us a call whenever you get the chance. Thank you, Antonino Acura Team

"Routine Service Check"


User

from North Stonington, CT

Recommended? Yes

Purchased? No


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Jose was easy to talk to and very professional. I feel better about driving the car after this checkup.

"Service Department- Jose"


User

from East Lyme, Ct

Recommended? Yes

Purchased? No


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I want to say Thank You to your Service Department and Particularily to Jose for the repairs to my Acura TL. Your staff is professional, courteous and get things done in a timely manner. This is not always accomplished at other dealerships and therefore should be recognized as Exceptional Service. Thanks again! I will be back...

"Reliable And Trusted"


User

from Canterbury, CT

Recommended? Yes

Purchased? No


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Each time that Ive required service on my Acura, I have experienced nothing short of excellence with my service through Jordan. He is one of the most caring, compassionate and trusting people I have ever dealt with. Jordan goes beyond the call to make customers feel comfortable and safe. I have learned to trust Acura thanks to the excellent service he provides. The work is always performed with perfection and I drive out of the lot knowing that my vehicle is safe and reliable. The business world should have more employees like him!! I commend his dedication to making Acura a place of integrity.

"Great Customer Service - Impeccable Repair Work"


User

from Clinton, CT

Recommended? Yes

Purchased? No


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Your customer service representative, Jose, provided me with an appointment that fit my busy schedule and made me feel as if I was the most important customer of Antonino Acura. Jose treated me with respect and assured me that my satisfaction with the needed repair would be completed in a timely fashion. Antonio Acura should be proud of the caliber of their customer service and tech personnel. Please thank Jose on my behalf for a job very well done! I am totally impressed with this dealership.

"Excellent Customer Service As Always"


User

from CT, CT

Recommended? Yes

Purchased? No


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Jordan and Derek (as well as the whole were wonderful as always; knowledgeable, courteous, attentive and PLEASANT. Top reasons why I keep returning. Keep up the good work guys!

"Wonderful!!!"


User

from Westerly, RI

Recommended? Yes

Purchased? Yes


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The service department could not be any better! They are informative explaining the service planned, the service performed, work to consider for the future to keep my car in top shape, and timely reminders during the waiting period so I knew I hadnt been forgotten. Those of us waiting were offered beverages and light snacks. As always, an all around positive experience. Thanks!

"60 K Maintenance"


User

from Gales Ferry

Recommended? Yes

Purchased? Yes


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I purchased and have always had my 2007 Acura TL serviced at this dealership. I recently had the 60K miles service performed and other than forgetting to reset the oil service maintenance minder back to 100%, a minor item I performed myself, I am reporting over all excellent satisfaction. My service advisor Jordan was knowledgeable and listened well when discussing the work to be performed and the after work consult. I fully expect to continue having my 07 Acura TL serviced here and should I ever look to buy a new model Acura I will look no further than Antonino Acura.

"Great Service On A Walk-in!"


User

from Old Lyme CT

Recommended? Yes

Purchased? No


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We brought our vehicle in for service without an appointment. We had traveled left a light on and drained the battery. The radio code was not available in our 2001. Mike the service mgr and Justin his assistant mgr worked us into the calendar. They fixed our car wrote the radio code for future use and gave us a courtesy wash and vacuum. This was excellent service on older Acura we still love to drive.

"Very Happy With My New Acura"


User

from Groton, CT

Recommended? Yes

Purchased? Yes


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Picked up a TLX, had a great buying experience with Jordan and the first trip into the service department with Jose for a multi-point inspection was also very positive. Definitely very happy with the car and this dealership!

"Repair Of 2014 Mdx"


User

from Groton, Ct

Recommended? Yes

Purchased? No


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Took car to Service Dept for a few problems with a MDX I purchased in Florida. It was a certified preowned vehicle, Jordan was very helpful, noted what was wrong after diagnosis, I was given a loaner vehicle while car was being repaired. Everyone I was in contact with treated me well. I would recommend this dealership to anyone for service.

"Pleased As Always!"


User

from Clinton,ct

Recommended? Yes

Purchased? Yes


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I met Jose for the first time. He was very courteous and efficient on the phone when I called to make the appointment; my car was serviced on time; recommendations clearly explained with a loaner offer, as next major service takes six hours. I purchased this vehicle in 2005 from this dealership.......always serviced here, always satisfied with the work performed and with employees performance. I would certainly buy another vehicle here....just need Acura to design another coupe under $60,000!

"Oil Change Service"


User

from Waterford, Ct

Recommended? Yes

Purchased? No


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Called service manager Mike in the morning to ask him if he could get me in for a oil change and as usual Mike was very accommodating, squeezing me in for a 10:00 appointment. Service was as is always the case at Antonino Acura quick and precise to my needs. Thank once again for another service well done!

"Great Service"


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from Westerly,RI

Recommended? Yes

Purchased? Yes


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I love the service department Mike keeps me updated as to what needs to be done and he always makes me feel like Im the most important person he has dealt with all day. Mike also tries to keep the cost reasonable. I also want to thank Jose he knows me and they give me personal attention

"Impeccable Service From Start To Finish"


User

from New London

Recommended? Yes

Purchased? Yes


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Initially, I came to Antonino Acura to service my previous vehicle, a 2013 Acura RDX. I was greeted in the parking area where I was unloading my infant daughter and putting her into her stroller. The sales associate, Jose Bocachica, was exceptionally helpful in escorting me through the facility doors and guiding me to the service area. During the wait for the vehicle service to be complete, I found myself asking the staff questions and comparing dream cars. I asked about the latest RDX model and was given an introduction to a stunning 2016 RDX in the adjacent lot area. Needless to say, I dont foresee and service needs in the near future because I ended up leaving my old 2013 RDX at the dealership and drove home in my new car. I am elated that I stumbled on impeccable service and a note worthy staff because I had not planned on discovering my new Acura RDX, "White Lighting", that particular day. Given my extenuating circumstance, Tony, Jose, and their finance personnel were able to streamline my buying process as well. This car is undoubtly graced with good karma. Thanks Antonino Acura!

"Great Service"


User

from Groton, CT

Recommended? Yes

Purchased? Yes


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The Sales Consultant Jose A. Bocachica showed us 2 great cars with polite service

"Service Review"


User

from Stonington CT

Recommended? No

Purchased? Yes


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This app does not function correctly. Terrible and frustrating actually. Tried to answer 4 for quality of repairs and facilities but it would not allow it! It kept toggling between 1 star and not applicable. Anyway Jordan was very helpful.

"Great Service, As Usual"


User

from Gales Ferry, CT

Recommended? Yes

Purchased? Yes


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Brought my 2007 Acura TL in for routine maitenance. Jordan was his usual helpful self in scheduling the visit to fit my schedule and getting the car in and out quickly and courteously. I bought the car new in 2007 at Antonino and have been very happy with the car and the service ever since.

"Experience Was Excellent"


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from Voluntown, CT

Recommended? Yes

Purchased? Yes


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Just bought a car from Jose Bocachica at Antonino Acura and the whole experience was excellent. I hate buying cars, but would gladly use Antonino again. The whole process was smooth and I felt like I got a really good deal.

"Excellent!"


User

from Groton, Ct

Recommended? Yes

Purchased? No


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Jordan in service did an excellent job taking our MDX in and guiding us through scheduled maintenance. The service department is very helpful and seemingly honest. Sales appears good too as we were initially greeted by a salesman who didnt seem to mind a bit that we were in only for service and escorted us with no hassle at all to the service advisor. An excellent product and service with excellent people. Cant get much better than that!

"Great Sales Person"


User

from Ledyard, CT

Recommended? Yes

Purchased? Yes


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on arrival Jose was very friendly and ready to help. not pushy and able to answer all question also wanted to make us sure about our proper purchase and its fit for our needs.

"Great Service"


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from Groton, CT

Recommended? Yes

Purchased? Yes


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The service was great. Jose was very knowledgeable. New exactly what we wanted and met our needs. Over all I recommend Jose and Antonino Acura to friends and family. We love our car!

"Great Service"


User

from ledyard ct

Recommended? Yes

Purchased? Yes


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Very pleased with service and knowledge of vehicle. Have been a return customer for 15 years.Jose B was great to work with,

"Great Experience ,"


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from Marlborough,Ct

Recommended? Yes

Purchased? Yes


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Great buying experience , and even better when I brought the car in for service. Clean facility and friendly service, Liz told me the car would be ready @ 2 pm and it was washed & waiting for me when I arrived .

"Antonino Acura"


User

from Wingdale NY

Recommended? Yes

Purchased? Yes


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Ive purchased 2 cars from Antonino Acura, I drive 2 hours from New York because Justin Fortier is an amazing sales associate. He is personable and easy to deal with! Hes always explains everything clearly and goes above and beyond to help me find exactly what I want! Plus were bros so theres that!

"Oil Change Good People, Great Service"


User

from Groton

Recommended? Yes

Purchased? No


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Work started on time and was delivered earlier than expected. Staff was courteous (Jordan) and explained what the service would entail. I would recommend this service department.

"Antonio Rocks"


User

from deep river ct

Recommended? Yes

Purchased? Yes


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Jordan and the service crew are the best. On time, fair prices, great communications - everything you want in a dealer and hard to find. Have been to other acura dealers - these people are the best.

"Recent Service Visit"


User

from Lisbon, CT

Recommended? Yes

Purchased? Yes


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Busy Holiday times. Scheduled my appointment online. Took me in quickly upon arrival. Facilities comfortable with coffee unlimited! Everyone courteous and Mike Fedicovich went the extra mile in handling any and all issues to my satisfaction. Very accommodating department. Thats why I go there.

"Excellent"


User

from Killingworth, CT

Recommended? Yes

Purchased? Yes


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Servicing my vehicle is a pleasure with Antonino Acura

"Excellent Experience"


User

from New London, CT

Recommended? Yes

Purchased? Yes


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There was a noticable improvement in communication: Call on the day before to confirm appointment, calls during the day of service to keep me updated, e-mail confirmation. Service is always excellent, but customer communication has dramatically improved.

"Fine Service"


User

from Niantic CT

Recommended? Yes

Purchased? Yes


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Jordan and the Service crew always do a fine job for us, from getting us scheduled at a convenient time to completing the service on time

"Great Customer Service"


User

from Waterford, CT

Recommended? Yes

Purchased? Yes


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Ive been a customer for over 7 years, professional customer service and reliable repairs.

"I Love This Dealership"


User

from Salem, CT

Recommended? Yes

Purchased? Yes


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I love coming to the dealership. I have been a customer since 2006, and do not go anywhere else. Mike has been my go to guy for years, and I also like to deal with Jordan and Liz. I thought about trading my MDX in, but the sales manager was very impersonal and pushy, and the whole process was not as transparent as I would have liked it to be dealing with him. I decided to keep my car. The saying in service is two payments on a new on spent in service will give you close to two years! Keep up the good work.

"Love My Tl"


User

from Groton CT

Recommended? Yes

Purchased? Yes


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I bought my 08 TL from Christopher Rodriguez. It was an overall great experience, he is eager to help me when I have any questions or concerns. Ask for him!

"Love My Tl"


User

from Mystic, Connecticut

Recommended? Yes

Purchased? Yes


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I bought my 08 TL from Christopher Rodriguez and i loved everything about the experience. He always takes care me when i need something!

"Jordan Super Service Guru"


User

from Groton, CT

Recommended? Yes

Purchased? Yes


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Did you ever meet someone and as the years go by this person shines on even more? This is Jordan, a true inspiration for the word "service." He just keeps getting better every year, thank you so much for all you do for me. With sincerest gratitude.

"Excellent Personalized Service"


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from Waterford, CT

Recommended? Yes

Purchased? Yes


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Jordan was quick and efficient. Thank You for another great experience.

"Great Sales And Service All The Time"


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from Mystic, CT

Recommended? Yes

Purchased? Yes


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I have been a loyal customer for several years now and would highly recommend Antonino Acura. Sales and Service are both great. My Service person, Liz is very sharp and always on top of everything. Her bosses, Mike and Jordan are also a pleasure to work with. I am very happy with the quality of workmanship and the pricing is fair.

"Been Servicing There For 15 Years - Always +++"


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from mystic, ct

Recommended? Yes

Purchased? Yes


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The service department is outstanding - always do quality work at a reasonable price and take care of the little things that would soon grow into big, costly repairs.

"Excellent Experience!"


User

from Clinton, CT

Recommended? Yes

Purchased? Yes


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Shopping for a new car was easy and fun! Jose was knowledgeable, helpful and patient. I left the dealership feeling confident in my decision and excited about my new relationship with Antonio Acura.

"New Acura Rdx"


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from Essex, CT

Recommended? Yes

Purchased? Yes


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Found Justin to be great to work with. Not pushy and worked with you to find the right car and payment to go with it. Tony was also great to deal with and found a deal that would work with what I wanted to pay per month. Also no one was pushy.

"Antonino Acura"


User

from Groton CT

Recommended? Yes

Purchased? Yes


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Darra Dabney and Mario in particular made the buying experience at Antonino a pleasant and painless one. Their attention to our particular needs was exceptional and professional. Not only would I purchase another vehicle from Antonino but I would recommend Darra to anyone looking for a new vehicle.

"Rdx Purchaser"


User

from Tolland, CT

Recommended? Yes

Purchased? Yes


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Excellent in all respects. The Dealers reps were well informed and very helpful.

"Good Prices"


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from Griswold, CT

Recommended? Yes

Purchased? Yes


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Great Prices. Elise was great to work with, and Tony was a big help with working on my budget

"Good Buying Experience"


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from Groton CT

Recommended? Yes

Purchased? Yes


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First time here and it was a very good buying experience with Elise, fast easy and staff was very helpful!

"Bought My Car From Chris!"


User

from Groton, CT

Recommended? Yes

Purchased? Yes


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I bought a used car from Antonino Acura. The dealership and and sales person Chris were great. An honest caring business who cares about your needs and your wants. Not your typical dealer where you go and get bullied into purchasing a new car. I would definitely recommend anyone looking for a used or new car to stop by and inquire the vehicles on this lot. Also the service department is full of personable people who are looking to help make youre experience better!

"Darra Dabney"


User

from Niantic , CT 06357

Recommended? Yes

Purchased? Yes


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No issues, very personable. This is the 2nd vehicle I have purchased from this dealership in the last 7 years. I will be back.

"Mr. Anthony Cedio Iii"


User

from Norwich, CT

Recommended? Yes

Purchased? Yes


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The buying experience at Antonino Acura was very pleasent. Elise was very helpfull and patient with my questions about the RDX. Tony was helpfull with discribing the terms of our lease.

While every reasonable effort is made to ensure the accuracy of this information, we are not responsible for any errors or omissions contained on these pages. Please verify any information in question with the dealer. Price does not include tax, title, registration, or $449 documentation fee.Price subject to change without notice.

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