"Great Experience"
Great experience at this dealership. Everyone was friendly helpful and accommodating. I would recommend the dealership to friends and family looking for a car. The process to purchase was simple and stress free. Felt I was getting the best deal possible
"Fantastic"
They worked tirelessly to find a deal for me. They made me feel comfortable as a first time buyer.
"Leased A Car"
Amnon Udi was great! He was so friendly and very helpful.
"Bought A Used Honda"
I found Liberty Honda to be a fair and professional dealership. Both John C. and Jason B. were professional, informative and courteous. I will recommend this dealership highly!
"New Honda Experience"
I went to the other Honda dealers in CT and my experience there wasnt pleasant. Other dealers didnt have what I wanted as in price. When I went to Liberty Honda, a gentleman took me in asap and helped me out with the perfect price and need for a new car. He valued me as an individual and I really appreciated that.
"2016 Honda Crv"
We recently purchased our 2016 Honda CRV from Liberty Honda and had an amazing experience. At the outset, Mr. Martinez was very informative about the entire process, specifically regarding Liberty Hondas "Best Price First" program. Additionally, he was very patient and answered all of our questions fully, which, in turn, gave us a lot of confidence to do business there. At no point did we feel any pressure to close a deal, which was a great change from our past experiences with dealerships. We will certainly do business with Liberty Honda in the future (and refer family and friends there), and we commend Mr. Martinez for his professionalism -- it was a pleasure doing business with him.
"A Better Way To Buy A Car!"
I did my homework before going to the dealership and was happily surprised when they DID give me a good price on my new car AND gave me fair value on my trade-in. No monkey-ing around with the numbers...no secret formulas...just $X for the new car and $X for trade. I went to another dealership first...and they couldnt even tell me what I was paying for the new car! I appreciate the upfront, no haggle pricing. We will definitely be back...now my husband wants a new Honda!
"Shay M."
05-19-2017
5.0 star rating I went there without an appointment and was able to work with Udi (the best salesman in there) who was very kind! He was very realistic and did not try to push me into something I didnt need nor want. He made sure I knew the car inside and out before I left the lot with it. Under no circumstance did I feel pressured or haggled. Please go there and ask for Udi, you wont regret it
"Wonderful Dealership!"
First car buying experience and it was a great one - I am beyond happy with my 2016 CR-V! I worked with John C., Jason, and Ryan; they were very thorough and answered all of my questions. I highly recommend Liberty Honda.
"Great Dealership!!"
03-17-2017
Great staff friendly and helpful. Gave me a good price on my trade in and couldnt be happier with my new car!
"Great Experience"
it was a great experience buying a car from this dealership. the helped me out a lot. if I had to buy another car I would do it from them again. thanks to Leo Martinez Awesome sale person He helped me out a lot. over all I everything was wonderful.
"No Hard Sell, Very Quick And Easy."
We were very happy with the sales team – Udi and Bill L. We researched the car and the pricing that we wanted to pay and they met it – in fact their low price was on the car (below sticker and less than other dealers lowest price offered) so it made negotiations easy. No hard sell, very quick and easy. They worked with us on our trade in. Udi went over all the features of the car and answered any questions that we had. Ryan did the paperwork - no pressure to purchase add-ons. It was a great experience and we would highly recommend Liberty Honda. When it’s time to trade in we will be back.
"Purchasing A Car From Liberty Honda"
UDI has been very helpful to me in selling the right car . He is great salesman He is the best. The process was good and easy. The crew was very good and helpful.
"Painless"
I put off buying a car because it is such a long and drawn out process. However, this was quick and painless. I was in and out in an afternoon with a new car.
"Awesome Experience!!! It Didnt Suck!"
Found the car I was looking for at Liberty Honda! I called the dealership and was greeted by friendly folks that were willing to help me take possession from 5 states away! These folks provided delivery options and flight costs options for me to make the purchase. They even picked me up from the airport!!! Couldnt have asked for a better experience!!! A BIG thank you to all the staff, but especially Travis and Mike!!!
"Great Experience"
Great all around experience. No haggle price up front tasks a lot of the stress out. Kash was great. Friendly, professional and courteous.
"Great Experience @ Liberty"
01-09-2017
Bought my fifth Honda Pilot from Kelvin at Liberty Honda. He was resourceful and professional. Got the vehicle I wanted at a great price. I would recommend Liberty very highly.
"Great Job Helping With Bluetooth By Kash!"
After a couple of weeks of frustration trying to reconnect my phone to my CRV bluetooth, sales person (Kash) gladly offered his help. Within a couple of minutes I was on my way with a reconnected bluetooth device and also a little smarter in terms of what to do. Kash was professional and a real gentleman. Little things like this made my day. Thanks!
"My Experience At Liberty Honda"
12-12-2016
I bought a car last week and I live in Long Island and traveled 170 miles for the "utmost best" car buying experience of my life. Starting with Caitlin who got everything in order days before we got there. She returned my calls very promptly and was as professional as can be. When I got to the dealer I was greeted by Khamid and Bill who treated me and my son like royalty and also Ryan the finance Mgr!!! I have told all my friends and family the experience we had. I had told Bill and Khamid that for any future cars that I buy it will be worth me driving 170 miles to get my next car.. Joe D/Long Island
"Cash My Salesperson Did A Nice Job"
I lease cars often. so this is not my first time. i hate dealing with car salesman because i never know if i am being told the truth. i was upfront about my expectations with cash and also what i was looking for in a honda. he was very good, and honest in his talking to me. he got me the car i wanted, read YELLOW FIT !! Everything went very smoothly. The only thing I didnt enjoy was the sales pitch for extra protection that took place when I was signing the papers. I think that should have been part of the selling process before doing the paperwork. but i am good for 3 more years and enjoying my FIT.
"Purchasef"
Our salesperson, Fernando, was terrific as was his sales manager, Bill. They were professional, helpful and courteous. It was a pleasure dealing with them.
"A Pleasant Experience"
11-18-2016
I made an appointment to test drive a 2013 Honda CRV. Luis Castillo was the sale associate that I met with when I arrived. We had the usual chat about buying a car, such as financing and trade-in. We then went for a test drive. After, we discussed the price and he answered a few questions. I told him that I would need a few days to decide. The sale manager also came over for a short conversation. But there was no pressure for me to put a deposit down on the car, other than the usual that they would not be able to hold the car if someone else decides to put a deposit down. I appreciate this no-pressure sale, unlike other dealerships that I have visited, including one that kept telling me that they are a no pressure, no hassle dealership, but the sale associate and the sale manager kept saying that they are going to sell the car that Im interested in that afternoon if I dont put a deposit down.
"Renewed Faith In Car Dealerships And Salesmen!"
Kudos to TJ in Service where I started my day getting my brakes replaced. I asked him to recommend someone I could talk to. I wanted Honda to take my 2011 CRV and get me into a new lease for same monthly payments.. thats it... Along came Michael Petrella who was great. He listened and delivered. In the end, Im not sure about the extra Care package or whatever it was that I bought as it did raise my month;y payment a few dollars but overall. an excellent interaction all around. And the Service department is much easier to deal with than some others in the area. Have never had an issue with them.
"No Hassle Car Purchase"
I do not buy cars often so I was hoping that it would not be a hassle. Everything went very smoothly. The only thing I didnt enjoy was the sales pitch for extra protection that took place when I was signing the papers. I think that should have been part of the selling process before doing the paperwork.
"Excellent Sales Experience At Liberty Honda"
We very pleased with Liberty Honda and our sales rep. Aaron Hill. Aaron was very patient and listened to what we wanted in the new vehicle. I first contacted Aaron on a Monday afternoon and by Saturday we were driving home our new 2017 Accord. I really like the no haggle approach on both the sales price and the value of my trade. I had visited 3 other dealers and got the best deal at Liberty without the hassle. Thanks Aaron for making this a pleasant experience!
"No Hassle Buying Experience"
This is my 2nd Honda. The dealership was very knowledgeable about the Honda I was looking at. I had an overall great buying experience and I did not feel pressured into buying. I would recommend this dealership to a friend.
"Best Car Buying Experience (kael Rodriguez)"
Let me start by publicly thanking Kael Rodriguez for the best car buying experience anyone could ask for. I walked into liberty Honda with my guard up ready for the all day miserable nogotiation to begin and within 10 minutes of sitting with Kael he had my doubts lifted and my guard came down. He not only met my needs but he also took the time to educate us throughout the process in all areas. I like many others, had no intentions of buying a car that day but let me tell you, Kael made it impossible to say no. I was able to trade in my car and upgrade to a new Honda Accord sport 2017. He met every single one of my expectations I demanded and exceeded them with absolutely no nogotiations and entirely hassle free. While doing so Kael was able to connect to us on a personal level and has left a pleasant impression on us that has changed our opinion entirely of the car buying experience. Thank you Kael, Jason and the Liberty Honda team.
"Review"
I worked with Luis while I was purchasing my new CR-V. He was great and listened to everything I said intently. I told him what I wanted to spend and that I didnt want to exceed that amount. He got me into a great 2016 CR-V for the exact price I told him I was comfortable with. During the leasing paperwork process - the associate could have been a bit more professional and organized. However he was very friendly and we didnt run into any problems. I also think the manager that Luis worked with was a bit stiff and wasnt the best with customer service. Yet Luis was really the shining star in this situation and it made the entire process of buying a car much less stressful. Keep him around!
"Car Servicing"
Their servicing department worst ever I have ever seen!!They are totally irresponsible..In phone conversation they said please come , no need for scheduling.But when you go to them and the way they behave completely ridiculous.I am totally shocked!!
"Great Purchasing Experience"
This is the third Honda I have purchased. I am a life long Honda driver. Liberty Honda, specifically Luis Castillo, met all of my husbands and my expectations. My husband and I had done all our research before going to Liberty Honda and knew what we wanted. Hassle free, no pressure and I left with exactly what I wanted. Luis and Ryan White were a pleasure to work with. Thank-you. Chris and Annette Senechal
"Terrible Experience W/ Salesman & Used Car Manager"
I drove from the other side of the state because Liberty Honda had a car I was interested in. As a young adult, the used car manager Brian seemed to pass me off and try to get the best deal he could for himself, not me. My salesman, John F, was not helpful either and proceeded to tell us "we were late" and that was the reason we were sitting around, even though we were only a few minutes late. He also called me the night before I was picking up my car and told me my interest rate was two percentages lower than what it actually was. I walked out on the car I really wanted due to lack of professionalism and attitude. It wasnt until I came back to work with the general manager that I eventually bought the car. The GM, Mike Plummer is the only person I would ever buy a car from again at Liberty Honda. I do not foresee myself going back again in the future.
"Positive Purchasing Experience."
It was all around experience . Sales staff, and especially Michael P., where extremely polite , helpful and calming.
"Liberty Honda Is The Best"
Tired of the usual car buying hype? Only read about the bad things? Do like us - make your next visit to the folks at Liberty Honda. These guys will change your mind about the hassle of buying a new car. We tried the others - but regardless of thier "hype", they were a painful experience. From the moment we stopped into the Liberty showroom, we felt like one of their family. It may sound stupid - but, we believe the REALLY CARED about us. Got to meet one of the nicest salesman - Amnon Udi. He did everything possible to make us feel comfortable and completely satisfied with our purchase. The guy must really love working at Liberty. If you stop in, please ask for Amnon and tell him Chuck sent you. You wont be sorry.
"Great Service With Airbag Recall"
07-01-2016
They went above and beyond to help me with the airbag recall on my Honda. They made arrangements for a rental, and when that didnt work because of an underage driver, they gave me a loaner. The recall stinks, but the service manager went to extremes to make sure I was inconvenienced as little as possible. They have earned my loyalty.
"Always A Great Experience!"
06-20-2016
Now in my third lease and will be a Liberty Honda lifer!
"Praise For Liberty Honda"
This is our second car from Liberty Honda, and we are happy with the car and our buying experience.
"Excellent Customer Service!"
I was a first time car buyer and I had a great experience at Liberty Honda. They worked effectively to get me the best deal possible and made me feel like I was part of the team. I would recommend Liberty to ANYONE looking to purchase a vehicle. Ask for Kael!
"New Car Purchase."
06-06-2016
Michael Patella was great,professional, easy to talk to.Great experience.
"Couldnt Have Been Better!"
I recently bought a fully loaded car that exceeded everything on my checklist. Somehow, that wasnt even the best part. The service and dedication I received through every step of the process was truly phenominal! Michael Petrella was the best representation of five star service! It was a privalege to have worked with him. Honda should be proud to have such a diligent, attentative, patient, ethical and trustworthy employee. I met Michael as the face of Liberty Honda of Hartford, CT. I drove off in my fully loaded 2016 Civic EX-T firmly believing I had made a friend. THANK YOU FOR EVERYTHING YOU DO!
"Excellent"
I just bought my second car from Liberty Honda. I received excellent service, and I am pleased with the outcome. The sales process was smooth. Kael Rodriguez was a superior salesperson, and then went the extra mile on the day when i received my vehicle. I highly recommend Liberty Honda.
"Excellent Customer Service."
04-13-2016
I visited Liberty Honda and was given exceptional customer service, quality, and care through out the whole process of getting my new car. Aaron and all the managers made my visit pleasant and gave me quality information on my new car. They were all helpful and I would recommend this dealership to anyone shopping for a car!
"Service"
04-04-2016
I took my car yesterday 5:30 pm for diagnostics , and made appt for 7 am today .....they said they will call me ....1 pm i called them , the guy said they r having meeting ill tell them to call u back ....2:30 pm i called again and the lady said they will call u back and i said to her i been told the same when i called at 1 pm then she said let me transfer u to someone ....phone was ringing no one answered .... its 3 pm and im still waiting for call ....and im supposed to pick up my car today around 4 : 30 ....
"Fantastic First Time Buying Experience At Liberty."
04-01-2016
My experience at Liberty Honda was exceptional because of my sales associate, Mike Petrella. He knew what I was looking for and helped me find the brand new 2016 Honda CR-V that fit my budget. Mike handled everything for me, even taking care of switching my auto insurance at Amica. I could not ask for a better buying experience then mine at Liberty Honda.
"Got A New Car."
We stopped in to have our car serviced and decided to look in the showroom to see what was available. We met with John Cunningham and asked him about the safety package on the new Hondas. We were so impressed that we bought one. The whole experience was enjoyable and we really liked working with John. We highly recommend both Liberty Honda and John.
"First Time Experience With Liberty"
03-23-2016
Leased a new Accord-- This was my first experience with Liberty Honda and it was exceptional. Kael -our sales representative was great-- no hassles, informative, and accommodating to my schedule...would recommend Liberty to anyone looking or a good experience with a car dealership.( ask for Kael)
"Nice, But Incapable"
Ordered a standard 2016 Pilot LX. Put a deposit down. Was told ot would take 1-2 days. 4 days later only after I called them was I told it would be 4-6 weeks. I found 3 of them at another dealership and purchased it there. Very pleasant purchasing process, but unable to get a common model in a reasonable time.
"Good Customer Service"
02-29-2016
John franceschini was very helpful. He really knows what hes doing.
"Liberty Honda"
02-16-2016
This is our second car weve leased from Liberty Honda. Great staff, Udi our salesman was great, also Jason and Mike. Very Helpful and friendly. Answered any questions we had. Also, when weve brought our car in for service, the service team was always very friendly and answered any questions we had.
"Great First Car Buying Experience"
01-29-2016
This was my first car buying experience and it was exceptional. The sales consultant was very accommodating, helpful, and friendly. He made sure he was reachable and was very transparent in helping us get a good deal on the car. The sale consultant was attentive and gave us a personalized experience by helping us search for a car that met our needs and budget. The finance department was also very friendly and helped us get the best deal. Great experience.
"Thrilled With Car Buying Experience"
During September 2015, I needed to replace my Jeep Cherokee and a friend had just leased a 2015 Honda CR-V from Liberty Honda. I went for a short ride with my friend and loved the car. I loved the gas mileage, I loved the package options/features - I decided that this would be the first car that I would look at. I went to Liberty Honda and met with salesperson Caitlin Conley. She knows her cars and she had answers for all my questions. She showed me to Libertys lot so that I could see the CR-V in different colors. I made my selection and back at the showroom, she offered all the addition services, extended warranties and did NOT push. I had never encountered a car salesperson that wasnt pushy and I really appreciated that Caitlin covered everything in a professional manner. She is definitely an asset to the Liberty Honda team. I am thrilled with my new car and if I find myself in need of another car, Ill be sure to go to Liberty Honda first.
