Family Ford Enfield in Enfield, CT

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"40,000 Mile Check Up"


User

from Windsor Locks, CT

Recommended? Yes

Purchased? Yes


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Went in for a 40,000 mile check-up. Very pleased with service. But, seems to me that the factory installed tires should have lasted more than 40,000 miles.

"Mrs. Kari Comfry"


User

from Enfield Ct

Recommended? Yes

Purchased? Yes


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I cant say enough about Family Ford of Enfield. This is the only dealership we would ever buy a vehicle off of. We have been Ford owners for a very long time and there service department is. Awesome also.

"Customer"


User

from Enfield, Ct

Recommended? Yes

Purchased? Yes


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Very happy with the service. Will go back again.Like the person who helped me.

"Service Done On My 2005 Ranger"


User

from somers ct

Recommended? Yes

Purchased? Yes


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I have been having my 2005 ranger serviced here since i bought it. always have been happy, with the service & quality of the work. i hope that ford brings back the rangers so i can continue enjoying the service here at family ford!

"Dennis R"


User

from Enfield CT

Recommended? Yes

Purchased? Yes


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Reliable service even when very busy Get it for right the first time

"Ford F250 New Traded F350"


User

from Ellington Ct

Recommended? Yes

Purchased? Yes


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Easy dealership to work with and great service A++

"Brakes And Rotors"


User

from East Longmeadow, MA

Recommended? Yes

Purchased? Yes


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Im very pleased with the repairs made to my 2010 Ford Escape. It rides great!

"Oil Change - Nothing Special"


User

from Enfield, CT

Recommended? Yes

Purchased? Yes


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standard service for an oil change. I cannot believe that you are making me write a review that has 50 characters or more.

"Family Ford Of Enfield"


User

from East Windsor, CT

Recommended? Yes

Purchased? Yes


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Polite, personable, efficient and pleasant. Except for having to submit this survey - keeps rejecting my submission.

"Owner"


User

from SOUTHWICK,MA.

Recommended? Yes

Purchased? Yes


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EVERYTHING WENT SMOOTHLY,WITH NO PROBLEMS. THE SALEMAN WAS VERY KNOWLEDGEABLE. Was a big help in empting the content from old truck to new one.

"Family Ford New Purchase"


User

from Russell, MA

Recommended? Yes

Purchased? Yes


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I was very impressed by the product knowledge of salespeople at Family Ford. They made buying my new F150 very easy and simple. I would definitely recommend this dealership to others looking to purchase a new car.

"Family Ford Service"


User

from enfield

Recommended? Yes

Purchased? No


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Ken and everyone in the service dept always do a great job

"Service On My 2016 Escape"


User

from Windsor Locks Ct

Recommended? Yes

Purchased? Yes


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Always have a good experience with your team They are very personable and helpful

"Having My 2005 Ranger Serviced !"


User

from somers ct

Recommended? Yes

Purchased? Yes


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over all I feel family ford did a good job , let me know about other issues I have have repair work done in the future !

"Recall Appt"


User

from North Granby, CT

Recommended? Yes

Purchased? Yes


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In addition to the recall, I was informed that I needed to replace balding tires. The service department even quoted me a price and recommended changing the type of tires on the car to improve mileage. Very impressed!

"New Ford Escape Owner"


User

from E. Granby, CT

Recommended? Yes

Purchased? Yes


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Very happy with my purchase, friendship with Walt, and the Family Ford of Enfield service dept.

"Service Review"


User

from windsor locks, ct

Recommended? Yes

Purchased? Yes


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fast and friendly service. great explanation of services per formed. knowledgable service staff.

"Dixon - Ford Focus Purchase"


User

from Ellington, CT

Recommended? Yes

Purchased? Yes


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Alicia was fantastic! I highly recommend her to everyone looking to buy a new car. She is caring and makes the buying process easy and fast.

"First Oil Change On Our Taurus"


User

from enfield ct

Recommended? Yes

Purchased? Yes


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We have been going here for years and have always been treated well. Alicia Riley has sold us several cars and she is the best. We will continue to purchase our vehicles at Enfield Ford

"Kim Stanton"


User

from Enfield, CT

Recommended? Yes

Purchased? Yes


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Excellent customer service, the service desk staff are the best.

"Car Owner"


User

from somers, ct.

Recommended? Yes

Purchased? Yes


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I was very happy with service it was fast and a good job was done . The service people were very helpful and explained every thing to me. Thank you George

"Customer"


User

from Columbia, Ct.

Recommended? Yes

Purchased? Yes


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Ken Brown TOPS at ALL EXPECTATIONS every time I come in for servicing.

"Service"


User

from Suffield

Recommended? Yes

Purchased? Yes


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Low tire pressure warning the next morning not sure if they were not checked or if cold weather had effect on dropping pressure?

"2005 Ranger Serviced"


User

from somers ct

Recommended? Yes

Purchased? Yes


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I bought my 2005 ford ranger, from family ford. I always have my truck serviced here , always treat me good .

"Good Service"


User

from Broad Brook , Ct

Recommended? Yes

Purchased? Yes


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Treated very well during service, on time and under proposed cost.

"Oil Change And Tire Rotation"


User

from Manchester, CT

Recommended? Yes

Purchased? No


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Im always very pleased with the service I receive from Family Ford, whether it is routine maintenance or something more extensive.

"Service"


User

from Enfield, Connecticut

Recommended? Yes

Purchased? Yes


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Have been with Family Ford for over 5 years and have been overly satisfied for the entire time. The Service Department, headed by Steve Archambault, is beyond excellent. In my entire time with Family Ford, the service associates have been the same people which to me shows excellence. I am not a number, but what I feel is a truly cherished customer.

"Service At Enfield Ford Was Excellent"


User

from Enfield Ct

Recommended? Yes

Purchased? No


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The service department did an awesome job cleaning out the mouse "condominium" in the air filter. Really appreciated the attention to all other parts affected my the critters.

"Mark Sheehan"


User

from Enfield, Connecticut

Recommended? Yes

Purchased? Yes


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Repair was covered and performed well. No problems

"30k Service"


User

from Enfield, CT

Recommended? Yes

Purchased? No


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Very satisfied. Everyone is always very friendly, courteous. and helpful.

"Service Review"


User

from East Granby CT

Recommended? Yes

Purchased? Yes


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Service was great and service adviser kept me informed of work being performed.

"Oil Change"


User

from Enfield, ct

Recommended? Yes

Purchased? Yes


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Felt like it was longer if a wait for the car than it should have been. All else was good.

"Service"


User

from Enfield Ct.

Recommended? Yes

Purchased? Yes


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dealership always makes sure my car is running perfect , and does everything they can to make sure i have what i need

"Regular Service Appointment"


User

from Suffield CT

Recommended? Yes

Purchased? Yes


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As always, excellent service from the team. They handle everything efficiently and professionally.

"Purchase Of A Ford Truck"


User

from Windsor Locks

Recommended? Yes

Purchased? Yes


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This is the best overall experience that my husband & I have ever had purchasing vehicle. From start to finish. From Walter that first created us and answered all questions we had and giving us every incentive that was out there. To dealing with the financial individual that made all that paperwork so easy & effortless to complete. Kiddos to Family Ford of Enfield. Well be back!!!!

"Family Ford Of Enfield Review"


User

from Granby, CT

Recommended? Yes

Purchased? Yes


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I am very satisfied and pleased with Family Ford of Enfield. The purchasing process was made very easy, and each time I call to schedule an oil change or schedule work, I am treated politely and respectfully. I have no complaints. The only thing you could do is tell Mike Moriarty that we do not want to sell our truck back, we keep getting mail asking us to sell the truck back, but we like it way too much to do that, LOL!

"Family (friendly) Ford Of Enfield"


User

from West Suffield, Connecticut

Recommended? Yes

Purchased? Yes


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Every time Ive done business with Family (Friendly) Ford of Enfield its been a satisfying experience. I bought a new 2012 F-150 there, and had it and my 2002 F-150 repaired and serviced by the people at the dealership. Its sales staff are no pressure, what can we do for you people. The service advisors are courteous, knowledgeable and helpful not to be outdone by anyone, anywhere else. I always enjoy a few laughs with them when Im there. And the technicians... what more can be said when one of their technicians takes you and your vehicle for a test drive, knows what the problem is before we got back to the dealership. My truck was fixed and I was on my way inside of an hour. Youre going to have a problem every so often, but thats the nature of machinery and nobodys perfect. Family (Friendly) Ford of Enfield is a professional operation and I am very happy to do business with them.

"Mr Eugene Mcgreevy"


User

from Longmeadow MA

Recommended? Yes

Purchased? Yes


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Excellent service, estimate was accurate time was accurate

"Business Owner"


User

from ELLINGTON CT 06029

Recommended? Yes

Purchased? Yes


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GARY MARINO DID AN OUTSTANDING JOB DEALING WITH ME. A REAL STAND UP GUY IN MY OPINION. I WILL BE BACK IF THESE ARE THE KIND OF PEOPLE YOU HIRE.

"F-350 Service"


User

from Enfield ct

Recommended? Yes

Purchased? No


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Great dealership. Professional staff and knowledgable

"Owner Of Escape 2015"


User

from Windsor Locks, Ct.

Recommended? Yes

Purchased? Yes


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Family Ford of Enfield Its the best place to service your car or SUV. Mike C.

"Owner"


User

from Windsor Ct.

Recommended? Yes

Purchased? No


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Excellent service they were able to obtain the correct parts and repair my car They kept me informed as to the availability and the time frame for receiving them Helpful employees kept me notified. Thank you

"2016 Explorer Sales And Service"


User

from Glastonbury, CT

Recommended? Yes

Purchased? Yes


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The staff has been professional, firendly and thorough at each step of the way.

"Mustang Repair"


User

from Windsor, CT

Recommended? Yes

Purchased? No


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Ken provided all the detail I needed and was very clear on the repairs

"Wiliiam"


User

from hartland ct

Recommended? Yes

Purchased? Yes


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all good took less time than we thought staff was friendly and informative . totally satisfied

"Shopping For Car"


User

from Suffield ct

Recommended? Yes

Purchased? Yes


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I had great customer service with george and have a friend that recommend me to him. Hes great.

"2009 Ford Focus Golden Amber - Repaired On 3/16/16"


User

from Windsor

Recommended? Yes

Purchased? Yes


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I had my 2009 Ford Focus in for much needed repairs. I can not say enough about how well the car handles and preforms now after the repairs were done. Your mechanic did a great job and Greg was 100% forthright with the prices and changes that were quoted. You guys do a great job. I have been a Family of Ford customer since I moved into Enfield back in 1989 and have always relied on you to do a good job and you do. Thank you once again. Rick Boggio

"Mister"


User

from Newington, Ct

Recommended? Yes

Purchased? Yes


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Great service department, always take care of all of my needs

"Enfield Ford Service Department Cares"


User

from Enfield, CT

Recommended? Yes

Purchased? No


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Service managers treated me like a steady customer-which I am not. Thanks for the prompt attention to my concerns.

"Service"


User

from East Granby, CT

Recommended? Yes

Purchased? Yes


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The Service Department at Family Ford always make my experience fast and easy. They explain before and after service what is to be done and what was actually done.

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