Manchester Honda in Manchester, CT

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"Ralph Was An Excellent Salesperson."


User

from Farmington

Recommended? Yes

Purchased? No


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My experience was very positive. While I didnt purchase a car, everything about Manchester Honda was wonderful.

"Exceptional Experience"


User

from Wethersfield, CT

Recommended? Yes

Purchased? Yes


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If you are purchasing a new car, do yourself an favor and visit Manchester Honda. They will give you the bottom line price (minus your trade in ) right off the bat. After spending valuable time at other dealers I went on line and found Manchester Honda. Their price on line was $1100 less than anything I was offered. Plus, the trade in value for my existing car was more than fair. I requested a gray Pilot which they did not have on their lot. Bill was able to get me exactly the Pilot I wanted within 12 hours. All of this transpired on Wednesday and I picked up my car on Friday. I actually could have picked up the car Wednesday night. They were incredibly accommodating. Frank sat with me and went over all the features of the Pilot. They couldnt have been nicer.

"Bad Service Dept."


User

from hebron, ct.

Recommended? No

Purchased? Yes


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Ellen C is a professional sales person but the service dept. is very bad. It takes an average of 3 hours for your "appointment" for a oil change. They want a 4 hour window to rotate tires, inspect brakes, oil change and fill up fluids. Not even an hour of work. It is time for another honda for my wife but maybe it is time for a change.

"Straight Forward!"


User

from Easthampton, MA

Recommended? Yes

Purchased? Yes


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So far so good! Most of my exchanges with them have been on the phone. Yesterday I went for a test drive and signed papers. Everythings straight forward and easy. The price is the price! No wondering if I got a fair price. Ill pick up the car next week.

"Great Service"


User

from Manchester Ct.

Recommended? Yes

Purchased? No


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I recently took my Grandsons 2005 Honda accord for a diagnosis of an engine problem. The attention I got was beyond excellent. From the receptionist to the Tech. I was unsure where the pcv valve was located, he printed out a picture of it so I could locate it. The diagnosis was "spot on and I was able to do the repair myself. I had the car at another garage prior and spent close to $400 and the problem was still there. If I had the diagnosis done to begin with I would have saved $350. Thank you. William Hurley.

"Honda Accord"


User

from Newington, CT

Recommended? Yes

Purchased? Yes


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Easy process to pick out a new car. Dave listened to my needs/desires and recommended the perfect car for me. He was excellent in letting me try a couple of cars to see which was my best fit.

"Consistently Consistent!"


User

from West Hartford

Recommended? Yes

Purchased? Yes


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Manchester Honda has the most professional dealership and service center that I have ever utilized. It is always a pleasure to take my vehicle there, as I know it will be properly taken care of. I never feel that I am being told something needs fixing when it doesnt, which has been an unfortunate experience in my dealings with other dealerships.

"Review"


User

from CT

Recommended? Yes

Purchased? Yes


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Great place - Ive bought three cars from them and always get my cars serviced there.

"2013 Accord Ex-l"


User

from Barre, MA

Recommended? Yes

Purchased? Yes


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An exceptional experience after going to too many other dealerships that publish cars for sale that just happen to be sold when you walk in the door,ridiculous haggling over price ("let me take this to my manager") and a lot of wasted time. Manchester Honda is professional, efficient, reasonable no-haggle pricing, pleasant and very thorough even to the point of having a technician sit with me and go through all the features of the car.

"Vehicle Service"


User

from Manchester, CT

Recommended? Yes

Purchased? No


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Pleasant experience. Thoroughly explained the issues they found with my vehicle, didnt pressure me to have repairs done, and were very professional.

"Car Service"


User

from Tolland ct

Recommended? Yes

Purchased? Yes


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Service writer Jeff was great. Car was completed really quick

"Recall"


Stephen Cohun

from man,ct

Recommended? Yes

Purchased? No

04-05-2016


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great service and nice pople nice and clean biulding

Response from Manchester Honda:

ara, we appreciate you taking the time to write this 5 Star Review. Thank you for choosing Manchester Honda. Tom Graham, Service Manager. Manchester Honda

"Excellent Service"


User

from Tolland, CT

Recommended? Yes

Purchased? Yes


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Just another oil change but it was done in a professional and timely fashion, just like every transaction with Manchester Honda.

"Honda Fit Door Recall"


User

from Windsor Locks

Recommended? Yes

Purchased? Yes


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Brought in my 2015 honda fit for door recall. Service took my car in sooner than expected, washed my car and returned 6 hours sooner than I expected. Super nice service man.

"Car Service For Normal Wear And Tear"


User

from South Windsor

Recommended? Yes

Purchased? No


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Front brakes and belt replacement. Belt not in stock. Took two days, otherwise everything was great.

"Wonderful!!!!!!!!!!!!!!!!!!!!"


Stephen Cohun

from Glastonbury, CT

Recommended? Yes

Purchased? Yes

03-18-2016


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Great experience, nice people, Kris even put up with my 4 year old!

Response from Manchester Honda:

Andrew, Thank you for your business and for the 5-Star Review. Your daughter seemed to love the Pilot as well! Tom Graham, Service Manager. Manchester Honda

"Unexplained Battery Failure"


User

from Tolland Ct

Recommended? Yes

Purchased? Yes


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Service Rep was quick and complete, Explained the process as it was happening They CARE

"Leasing Honda Accord Ex-l V6"


User

from Somers,CT

Recommended? Yes

Purchased? Yes


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The whole experience was great. Dealing with John Barao is always a pleasure.

"Excellent Service"


User

from Manchester, CT

Recommended? Yes

Purchased? Yes


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I went with my wife to purchase and trade in a vehicle with Manchester Honda. From start to finish everyone was very friendly. They made the car buying process very simple, and even offered me an excellent value for my trade in. Brandy Charland, and her coworker Mark, who were helping us out with the buying process were very nice and honest, and a pleasure to deal with.

"Great Place To Take Your Car"


Stephen Cohun

from windsor locks, ct

Recommended? Yes

Purchased? No

02-19-2016


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We love the service, we were able to get the car back in a timely matter.

Response from Manchester Honda:

Imran, we appreciate you taking the time to write this 5 Star Review. Thank you for choosing Manchester Honda. Tom Graham, Service Manager. Manchester Honda

"Car Service Review"


User

from willington, CT

Recommended? Yes

Purchased? Yes


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This visit was my first service after buying my car from Manchester Honda dealership. The service department is extremely professional and courteous. Everything was explained fully and the service time was just as they predicted. An additional recall service was also brought to my attention, Manchester Honda scheduled at my earliest convenience and resolved the problem.

"Thaker Rohit"


Stephen Cohun

from WEST HARTFORD CT

Recommended? Yes

Purchased? Yes

02-19-2016


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EXCELLENT SERVICES, FRIENDLY SERVICES REP. NICE FACILITES

Response from Manchester Honda:

ROHIT THAKER, we appreciate you taking the time to pass on this review. Thank you for choosing Manchester Honda. Tom Graham, Service Manager. Manchester Honda

"Manchester Honda"


User

from South Windsor, CT

Recommended? Yes

Purchased? Yes


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Outstanding place to buy and get a car serviced, they have always been great, we have bought 5 cars there

"Customer"


User

from Manchester, CT

Recommended? Yes

Purchased? Yes


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Appreciate the "stream lined" process for purchases at this dealership. Their staff know how to treat customers.

"Recall Service"


User

from Manchester, CT

Recommended? No

Purchased? No


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I went to this place because Honda scheduled a recall service with them. I asked for air check the service person said they cannot do it and have to charge....really just check the air?

"Manchester Honda"


User

from Manchester,CT

Recommended? Yes

Purchased? Yes


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Ive never really had a bad experience from Manchester Honda!! Everybody is always courteous!

"Owner"


Stephen Cohun

from Agawam, MA

Recommended? Yes

Purchased? Yes

12-11-2015


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First rate experience. As an out of stater registration was handled in an excellent manner.

Response from Manchester Honda:

Batey, Thank you for the 5-star review. We appreciate you visiting our dealership from so far away. Joe Marconi, General Sales Manager. Manchester Honda.

"Service On 2005 Civic"


User

from Vernon, CT

Recommended? Yes

Purchased? Yes


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This was the first time I booked service via the on-line site. The transaction was easy and service went exactly as requested. ManHonda also honored the free wiper insert deal that was part of our cars purchase 11 years ago. The car was ready when requested. It was a very good experience.

"Great Dealership Both Sales & Service"


User

from South Windsor ct

Recommended? Yes

Purchased? Yes


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Love this dealership Service dept is great Been a customer since 1990

"Recall"


Stephen Cohun

from East Hartford

Recommended? Yes

Purchased? Yes

11-30-2015


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Servicer was great, answered all my questions. Car was needed for the day,however work was completed sooner then expected. Car was washed, but washed again when asked.

Response from Manchester Honda:

Philip, Thank you for writing this review. Glad to hear everything went well. We appreciate your business. Tom Graham, Service Manager. Manchester Honda

"Leasing A Cr V"


User

from stafford ct

Recommended? Yes

Purchased? Yes


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Kris made the process quick and easy. I would definitely recommend friends and family to use kris when buying a car.

"Manchester Honda"


User

from Manchester, CT

Recommended? Yes

Purchased? No


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MINOR issues: car smelled smokey when I picked it up - I am extremely allergic to smoke Appreciated the car wash - I did have to redo the windows as they were very spotty Overall great job - very satisfied

"Honda Service"


User

from Manchester, CT

Recommended? Yes

Purchased? Yes


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We own a Honda Accord, purchased from Manchester Honda. Previously, we had a Honda Civic, also purchased from Manchester Honda. We have been bringing our cars here for service for 15 years and our experiences have always been exceptional. When we are ready for another new car, Manchester Honda will definitely be our place to buy one. The staff is always friendly and knowledgable, and very up front with you about what repairs or service your car needs. We recently brought our car in for brakes. They did a 40 point inspection for free and the car now runs just like new. The staff is the best in the business!

"Repair Work On 2012 Civic"


Stephen Cohun

from Middletown, CT

Recommended? Yes

Purchased? Yes

10-28-2015


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Great repair services. Repair work performed on time and within price estimate. I will come back.

Response from Manchester Honda:

Glad to hear that you will be back Mark. Please stop by and say "hi" the next time you are here. We appreciate your business. Tom Graham, Service Manager. Manchester Honda

"Oil Change"


Stephen Cohun

from s windsor, ct

Recommended? Yes

Purchased? Yes

10-28-2015


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taken at scheduled time. no delays. courteous customer service rep

Response from Manchester Honda:

Hi Jim, glad we were able to meet your expectations. We appreciate your business. Tom Graham, Service Manager. Manchester Honda

"Checkup For My Honda 2013 Cvr"


User

from Tolland, Ct.

Recommended? Yes

Purchased? Yes


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The service manager I had was excellent -- he was very professional and explained every detail with care and thoughtfulness. He was great

"Manchester Honda Service Customer"


User

from Manchester

Recommended? Yes

Purchased? Yes


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I love Manchester Honda!!! Great people working there! Never had a problem

"Professonal,organized Distribution Of Cars Sold"


User

from Wallingford CT

Recommended? Yes

Purchased? Yes


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the best dealership i have worked with,great system for new car pickup, had wonderful dealings with sales person,sales manager and new car technician. The normal anxiety that accompanies this large transaction was dissipated by HONDA professionalism I only felt the loss of GUS my trade in..

"Honda Accord 2001"


User

from South Windsor, CT

Recommended? Yes

Purchased? No


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I had great service from everyone. I do have a few questions about comments made on my paperwork because they didnt elaborate on the comment. Example: A box was checked saying needs repair but there is no comment on what needs to be done. I will have to call them back.

"Service With A Smile"


User

from Glastonbury, Ct

Recommended? Yes

Purchased? Yes


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I was there for service maintenance. The service was timely and thorough.

"New Pilot Purchase"


User

from Tolland

Recommended? Yes

Purchased? Yes


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My recent visit was exceptional. Great salesman and technician. My wife hates buying a new car but the plain and simple approach was great. This is my second pilot and Im sure I see another one in the future. Nice job Jim and Deb

"Another Satisfactory Service"


User

from East Hartford, CT

Recommended? Yes

Purchased? Yes


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Came in for a regular oil change, tire rotation, and brake inspection. Dropped car off early and it was out early.

"Honda Civic"


User

from Coventry, CT

Recommended? Yes

Purchased? Yes


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Ron Slone was professional, knowledgeable, and very nice.

"Manchester Honda Review"


User

from Manchester, CT

Recommended? Yes

Purchased? Yes


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The courteous, helpful, friendly, and professional staff at Manchester Honda ALWAYS earn a five star rating in my book!

"My New Ram Sport!"


Stephen Cohun

from East Kingston, NH

Recommended? Yes

Purchased? Yes

08-06-2015


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This dealership is far and beyond others that Ive bought from over the past 30 years. They had a truck i wanted, and even though it was a Honda dealership, they treated the truck like it was from one of their manufacturing facilities. It looked great and runs great!! Overall a super experience!

Response from Manchester Honda:

SDepanfilis., We are glad to hear you were so impressed with a Manchester Honda, especially coming all the way from New Hampshire. Thank you for writing this glowing review. Joe Marconi, General Sales Manager. Manchester Honda.

"Air Bag Recall"


User

from Manchester

Recommended? Yes

Purchased? No


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recall repair to both air bags done efficiently and service techs were very helpful. I will be back to have my Honda waxed and buffed soon. thanks, ken and barbara goldman

"Servicing Of My 2010 Pilot"


User

from Vernon, CT 06066-2755

Recommended? Yes

Purchased? Yes


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Top notch service. Vehicle was ready much earlier than anticipated. Major safety issue corrected. Shuttle service both ways was excellent. Some issues with overhead map lights remain. Service advisor #4537 was made aware of outstanding issues. Overall, a pleasant experience.

"2010 Honda Accord"


Stephen Cohun

from South Windsor, Ct.

Recommended? Yes

Purchased? Yes

08-06-2015


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Everything was wonderful. My son brought my car in to be serviced. We were pleased.

Response from Manchester Honda:

Joan, thanks for the kind words. Joe Marconi, General Sales Manager. Manchester Honda.

"2012 Honda Crv"


Stephen Cohun

from Torringon ct

Recommended? Yes

Purchased? Yes

08-06-2015


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This honda dealer was a friendly,very helping in te purchasingin our used car.everyone did thierbest to hel us

Response from Manchester Honda:

Thanks so much Gary. Welcome to the Manchester Honda family. Joe Marconi, General Sales Manager. Manchester Honda.

"Recent Service On 2007 Honda Element"


Stephen Cohun

from Wethersfield

Recommended? Yes

Purchased? No

08-06-2015


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The service rep was very thorough, very cordial and explained the issues clearly.

Response from Manchester Honda:

Ron, thanks for taking the time to give our service department a 5-star review. Joe Marconi, General Sales Manager. Manchester Honda.

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