"Great Place"
10-18-2017
Very nice and engaged. They are there to help and educate you on your car. I was in a rush and needed to get back to work the staff worked quickly and provided a loaner so that I could attend work on time.
"Great Service"
Friendly Customer Service, I was welcomed with a smile from start to finish and will continue to get my car serviced there.
"Great Service - Thank You"
Customer Service is what brings us back and its what makes us feel good about recommending your folks to our friends.
"Good Experience"
Steve helped me out to decide on the vehicle that I purchased. He is a good listener and knowledgeable person who guided my through my decision. Thank you Steve!
"Great Experience"
Our fifth vehicle from Acura of Avon - great experience as always. Ron, Jonathan and Steve were super to work with. All of them spent considerable time with us making the experience easy. The ensured we were familiar with the many new features, particularly safety features and made the transactions quick and seamless. Service is another area of strength for this dealership.
"Great Service"
Did not feel pressured and found a great car. Greg helped me out and Nissa made the buying process very easy.
"Great Service"
Service was prompt and done well. The staff was friendly and polite. Scheduling was easy. They picked me up at my house when the car was ready, which was excellent
"Top Notch Service Advisor"
My service adviser was top-notch. Great to work with, did everything in a timely fashion and for a fair price.
"Great Efficient Service"
10-10-2017
No waiting. Comfortable waiting area. Efficient customer service rep. Made me feel like they appreciated my visit. And I love having my carcleaned each time I need service. Just an added bonus.
"Great Dealership!"
Appreciated the honesty and flexibility of the each of the staff that I worked with. The entire process was handled in 2 days, start to finish.
"Great Service"
10-05-2017
Staff is always friendly and informative. They even point out applicable coupons that save me money. Work is done promptly and, as far as I can tell, very well. Not the typical experience Ive had at other dealership service centers!
"Great Service"
10-03-2017
Price and general overall knowledge of my vehicle, the staff is friendly and courteous. The estimate was exactly what was quoted.
"Great Service"
10-03-2017
Avon of Acura has great customer service.... good service, quick, timely. I would recommend them to friends and family. Thank you!
"Great Service "
10-03-2017
Friendly an efficient service department. Tim was helpful and ordered additional parts and future updates for my 2015 TLX. Setting up a another appointment for tires.
"Acura Dealer, Canton,"
10-03-2017
Car was ready when told it would be done. Cleaned car when picked up. Service people were very professional and expediatent.
"Acura Of Avon"
10-03-2017
Manager was very friendly and helpful! I always take my car there for service. I moved recently and was worried about changing dealers but they are great.
"Excellent Service"
10-03-2017
I liked the professionalism. I waited for my car and felt comfortable in the waiting room. It was clean, refreshments were available. When other customers came in for service, they were treated with respect.
"Service"
Sale manager was great and worked with me to get the monthly payment down. Also nissa in the finance dept is great
"Acura Of Avon"
09-28-2017
Dealership provides Friendly, attentive and quick service.They Dont try and upsell unneeded services. They keep you updated during service. Car was washed and returned clean!
"Good Service"
09-28-2017
Efficient service and good customer service. I would use Avon branch again. They always are willing to let me know on repairs to make regardless of how expensive they are
"Great Service!"
09-27-2017
Availability of appointments and timeliness of work completed made the service experience easy to fit into a busy weekend schedule.
"Great Service!"
09-21-2017
Service and sales people are very professional and friendly. I was in and out in a very reasonable amount of time.
"Best Dealership I Have Found Ever!!!"
09-20-2017
Always fixed the first time! Very friendly never pushy just want the customer to be happy and I always end up leaving pleased. Wont buy a car anywhere else.
"Assistant Service Manager Was Great."
I enjoyed the honesty and service provided by Assistant Service Mgr. Nick Hartsell. I will continue to bring my vehicle back for service due to this most recent experience. Thank you Nick.
"Acura Of Avon"
Service reps are the best ... Tim and Nick (I think thats the other gentlemans name) were great! Car runs like new after each service.
"Great Staff"
Tim and the staff there are the best. They make you feel like they are there solely to help you.
"Great Service, Knowledgeable Staff"
09-12-2017
I called the dealership to say I was running late, and the receptionist said she would relay the message to the service desk. I was met at the entry bay by a very nice man (John?) who put me at ease, checked me in and escorted me to the service desk. I believe the young man who checked me in was named William, and he was excellent taking down the information and answering my questions. He called me twice -- the first time to alert me that I would need rear differential fluid (I will have it done on my next service) and when my vehicle was ready. At all times he was friendly, efficient and knowledgeable. I was very pleased with his pleasant manner and personality.
"Good Personal Service, Well Done, Nice Waiting Are"
09-12-2017
Helpful, prompt, service well done, got answers to questions and left happy. That really covers all I want to say and it does not take 20 words.
"Service Desk Man"
09-12-2017
Man at service desk friendly and helpful. Price quoted was incorrect at checkout and he cOverheard pric E from hides counter amNd came right over to fxix
"Quality Customer Service"
I was served and not sold. I wasnt judged. My knowledge and preparation was respected, rather than seen as a threat
"Highly Recommend This Dealership"
09-07-2017
I am always impressed with the quality & ease of service provided in an ultra friendly & professional environment. They really do prioritize the customer & make you feel comfortable at all times.
"Service"
09-06-2017
The service & how attentive all involve was to make sure all my needs were met. I appreciate the service from start to finish & Rep who took care of me was 100%...
"Great Service In Sales And In Finance Business Off"
09-06-2017
Greg Leonard was fantastic to work with - flexible, fair, and honest.. The financing portion with Nissa was easy as can be - never felt pressured and was a good positive experience.
"Thank You!"
09-05-2017
I brought my car in for routine service, an oil change and power steering fluid change. Acura honored the price quoted several months ago for the power steering change, as well as a coupon for a discount off services over $100. The work was completed earlier than expected and included washing the car. Thank you!
"Excellent Service"
Service people work with the customer to be user friendly. They know their customers by name. It makes you feel welcome
"Excellent Service "
08-31-2017
Tim is the absolute best service advisor in the business! His attention to detail and follow up is exceptional. Nobody does it better.
"Service Is Great!"
08-31-2017
Service always done with a smile! Repairs were actually cheaper than quoted; when does THAT ever happen?? All our cars, new and used, we have purchased/leased here and we will continue to do so. Acura of Avon is an hours drive from us but we trust them and will continue to be patrons!
"Great Service Poor Car Wash"
08-31-2017
I liked the friendly staff and great service of the repairs and maintenance done on my car. Although the free car wash did it clean the outside of my car.
"Great Sales Experience"
08-31-2017
The purchase of my new TLX A-Spec at Acura of Avon was one of the best car buying experiences I have encountered. The sales staff are friendly and knowledgable and they have a no pressure sales approach. Excellent service and a fair price.
"Excellent Service"
08-29-2017
Easy, accurate quote for work done, loaner car makes service less stressful. Why do you make this survey so hard by putting in conditions like 20 words. Last time Ill do this.
"Oil Change"
08-29-2017
The staff was very friendly and exhibited professionalism. They were knowledgeable about the ACURA product. I would use the service again.
"Highly Recommended"
Efficiency and friendliness of staff. Clean well-lighted waiting room. I waited for my car, and it was done within the time frame promised.
"Efficient, On Time, Pleasant Waiting Area"
Service was speedy, efficient, everything explained. Its as good an experience as anyone could wish for. Wifi made the wait even easier.
"Great Service"
Greatly improved service department with courteous, knowledgeable staff. Clean waiting room. Prompt appointment times and lengths. Detailed review of service performed and any recommended service.
"Good Experience!"
08-23-2017
Professional, helpful, respectful salespeople. Good selection of cars. Friendly staff and good follow up. Overall a good experience. Would recommend.
"Outstanding"
To be treated like value customer and that day remember and know who I am by name I really do not have any much more to say then that thats great place no by name treated like a valued customer and very friendly
"Excellent Service!"
Excellent Service - Thank you Tim! I brought in my parents Toyota for an oil change and full inspection to set up a service plan.
"Excellent Service"
Thorough, informative and constantly kept aware of the progress. Loaner supplied immediately. Personnel friendly and informative. Tim(service) explained problem in detail prior to performing the work.
"New Car"
08-20-2017
Greg was informative and personal . He moved the process along so we didnt spend valuable time getting a car.
"Great, Professional And Friendly Service"
I thought Chris was really easy to work with as a sales associate. He and I were able to work out what I feel is a good deal for both of us on the car. I thought that both sales associate and business manager were informative and clear about technical information as well.
Plus tax, registration and dealer conveyance fee
