"Buying A Car"
Esteban was great and treated me and my awesome. Followed up on any issues we had.
"Patient Customer Service"
I stopped into Balise Honda to check out the new CR-V! Although I had no intentions of buying the salesman max was fantastic. He pulled the car up in 2 different trim levels so that I was able to try leather and cloth with the power seat to get a better feel! After he tried to get me to drive and I passed I even had him pull up an HRV I believe it was called so I could compare the size! Once my lease is up in a few months that’s who I will be seeing for a new CR-V
"Honda Accord Touring"
Best dealership in Rhode Island with top customer service nothing but respect for this dealership would recommend all my friends and family
"New Car Buying Experience"
I unfortunately had to get a new car prematurely. I went into the dealership at 6:30PM on a Friday night. I test drove a Honda Pilot Elite as well as a Honda Pilot EXL. I ended up going with a Honda Pilot Touring. My salesman was Anthony Scudieri. He was awesome. Polite, knowledge, really made the process a joy. I hate when I know more about the car than the salesman and that was not the case wth Anthony. By 8:30PM we had bought a car. They told me they could prepare the car and I could take it home that night. I told them the morning would be fine. Anthony spent 30 minutes with me in the morning going through all the technology of the car. Another important thing worth mentioning is Ashley Ferraro in service. She is the reason why we continue to buy our cars at Balise. She really goes the extra yard in getting my car in, diagnosed an back to me. Lasly, Kyle in Finance was great as well.
"Terrible Service!"
I went in there to buy a used car, the salesman didnt ask or try to show me anything else, i wanted to look at a CVR, he just picked one and went straight into a test drive, didnt even ask me if i wanted to test drive it. Such a waste of time, very poor at answering questions will give you generic salesman lines. not buying a car where im treated like this.
"2016 Crv"
Had a great time buying a car from balise and will recommend this dealership to friends and family especially recommend them to Mouayad alkaboni as he was the one who showed great help into explaining the car and gave me a great experience for buying a car,
"Wonderful Communication, Very Helpful"
Company was very good with communication, reached out multiple times with email and phone. Although car I was interested in sold I would highly recommend the for your car purchases.
"Wonderful Communication, Very Helpful"
Company was very good with communication, reached out multiple times with email and phone. Although car I was interested in sold I would highly recommend the for your car purchases.
"Wonderful Communication, Very Helpful"
Company was very good with communication, reached out multiple times with email and phone. Although car I was interested in sold I would highly recommend the for your car purchases.
"Wonderful Communication, Very Helpful"
Company was very good with communication, reached out multiple times with email and phone. Although car I was interested in sold I would highly recommend the for your car purchases.
"Wonderful Communication, Very Helpful"
Company was very good with communication, reached out multiple times with email and phone. Although car I was interested in sold I would highly recommend the for your car purchases.
"Worst Buying Experience"
Perhaps Im "old school", but when I take time out of my day and budget to purchase a vehicle, I expect to meet someone in sales to meet me soon after my arrival at the dealership. 40 minutes after wandering the lot and inner sales building, I gave up. Glad I did too, after perusing negative sales and customer service experiences by other customers. I assume the lazy approach is now a profitable alternative to car dealers, as most people educate themselves online and select their vehicle site unseen.
"Worst Experience "
The gentleman we got to show us the car we were interested in never even introduced himself! No idea what his name was as he apparently didnt care. When he brought up the car it was horribly dirty. When I asked him what year it was he didnt even know and guessed it was a 2011. It was not. Considering how many dealerships weve gone to today, I was extremely disappointed in this one.
"Anthony Scudieri"
It is with great pleasure I write about my recent automobile purchase at Balise Auto. Our salesperson was Sara Avery and she was wonderful. Following our purchase, Anthony Scudieri assisted us with a small problem, taking the extra step days later calling to ensure our problem was completely repaired. Anthony s interest and assistance will be the reason our next auto is purchased from Balise. Thomas Healey, Wakefield
"Improve Process"
Staff were helpful and polite but were hindered by lack of process. Had to complete paperwork x 2 (because they had incorrect VIN #), waited for hours and after it was finally done (after several visits) they managed to leave the Title to my trade in with me!
"Avoid At All Cost"
I recently purchased a vehicle from Balise Honda in West Warwick . I have purchased many cars in my lifetime, but have never had such a miserable experience.The salesman knew very little about the vehicle and had to ask the manager numerous basic questions. When my wife and I arrived to pick up the vehicle, the gas tank was empty, the tire low pressure light was on because the front driver tire was almost flat, and there was only one key(not previously disclosed). The sales manager (Nick Costanza) told us that he would get a second key and owners manual for us at no charge to make up for the poor condition of the vehicle at the time of delivery. Needless to say, Ive made numerous phone calls to Mr Costanza and the General Manager because I have not received the manual or key, none of which have been returned. I would suggest avoiding this dealership at all costs- there are too many good dealership alternatives to this one.
"Great Experience Purchasing A New Vehicle"
Sales and Leasing Consultant Christine Paupst was very polite and professional and she showed us all of the vehicles we wanted to see. She was very knowledgeable and answered any questions we had. Sales Manager Shawn Lajeunesse was also very polite and professional. He worked with us until we all could agree on a fair price of a new 2015 Honda Odyssey. I would definitely recommend this dealer to friends and family!!
"Bought A Used 2010 Honda Pilot Touring"
Ive visited Honda dealers all around SE Mass & RI. Some are great and some really suck, lol. Majestic was good. They all play the game where the car your buying is the best thing since sliced bread. And the car your trading (which the last dealer says is the most popular and will greatly hold its value) isnt worth much. Thank God buying milk and a loaf of bread isnt like buying a car. The overall buying experience took about 4 hours spent a lot of time sitting and wondering what my sales person was up to. a bit of haggling over what my trade was worth and as I was ready to walk away the sales mgr gave me an extra $1000 for it and we made the deal. I love the vehicle, but Im a little disappointed by the dealer. They only had one set of keys and a valet key. Im certain any new Honda Pilot on their lot would come with 2 key FOBs and a valet key. The CR-V I traded in had 2 key FOB and a valet key. Then top it off 2 days later the battery in the only FOB I had died and I had to rush around looking for a replacement battery. Not for the cost of the $5 battery but for the inconvenience, youd think they would replace the FOB battery on a car thats 4 years old.
"Good Service, Good Buying Experience"
James Smashe is the sales agent who helped us in our purchase of a New 2014 Honda Accord. We were made to feel very comfortable in this buying process. He was thorough in explaining the many features and we appreciated his honesty in this transaction. After the sale James contacted us to make sure that we were satisfied. We had an issue with a slight vibration on the road. James set up an appointment for us. I brought the car into the service dept. They were very thorough and replaced the faulty tires to correct this problem. I would gladly recommend Majestic Honda and James Smashe to anyone who is in the market to purchase a car.
"Very Good Experience"
I was involved in a rear end collision and my 2008 Honda Fit was destroyed. I had originally purchased this vehicle from Majestic Honda in West Warwick RI, so I decided to consider purchasing a new car from them. My whole experience was excellent. The salesman, Jim Smashe, was very helpful, gentlemanly, considerate and couldnt do enough to help me. I still have a fear of driving so he took me for a test drive in a 2015 Honda Fit. He brought me to my home to pick up my license plates. He sat with me and showed me every aspect of the car and sat patiently with me while I tried to figure out all of the new doodads I didnt have on my old Fit. All in all it was a very good interaction after having had such an overwhelming experience with the recent.car accident.
"Excellent Experience"
My dealings with Majestic Honda and their representative Jim Smashe was an enjoyable and worthwhile experience. Even though we encountered some challenges during the sales process it was handled in a professional and courteous manner by all who got involved. Jims leadership and knowledge (even though new to the organization) was commendable and i sincerely enjoyed working with him and I walked away a very satisfied customer. Thanks Jim and all those I came in contact with. You all worked as a team and it was nice to see and experience. Keep up the good work. Sincerely Brian Knight
"Nice Car-purchasing Experience"
I recently purchased a CR-V from Majestic Honda. To me, they are easily one of the most customer-friendly Honda dealers around the area. My sales consultant-James Smashe is a particular delight to work with. Jim is very polite, customer-oriented, and genuine. He took care of all my inquiries and worked with the finance manager to give me a very good deal. My experience with them was absolutely drama-free and unstressful. Of course, it always helps to do some homework yourself before going to any dealerships. Overall, for RI residents, I highly recommend Jim and Majestic Honda. They are the ones to count on and will make you feel valued.
"Good Service"
The sales are helpful. The buying process is convent. James is a good sales.
"Honest And Respectful"
I recently purchased a CR-V from Majestic Honda. To me, they are easily one of the most customer-friendly Honda dealers around the area. My sales consultant-James Smashe is a particular delight to work with. Jim is very polite, customer-oriented, and genuine. He took care of all my inquiries and worked with the finance manager to give me a very good deal. My experience with them was absolutely drama-free and unstressful. But of course, it always helps to do some homework before going to any dealerships. Overall, for RI residents, I highly recommend Jim and Majestic Honda. They will make you happy and feel being truly valued.
"James Smashe"
James Smashe was professional, knowledgeable, patient, and thorough. I was a pleasure working with him, I would recommend him to anyone interested in cars. This is my 4th car from Majestic, and by far James was the most easy salesperson to work with (the others were fine, James was exceptional).
"Love Hondas"
Just leased my third Accord with them. Love it and them.
"Awesome Experience With Eric Bruno, Majestic Honda"
Went in Saturday morning to do some test drives. Eric Bruno greeted us, listened to what we needed, and sent us out to test a couple of cars. He answered all of our questions with patience, and we felt, with honesty and sincerity. Ended up trading in our sons car and leasing a new Accord. No pressure, no rush to make a decision. Eric and Majestic have us for life!
"Eric Bruno Review"
Eric was helpful and thorough. He worked with me to get the price I needed and made it happen.I would highly recommend him.
"Great Deal And Excellent Customer Service"
Just bought my 4th Honda from Majestic and couldnt be more pleased with the deal, Anthony our saleman, and the customer service. I also use Majestic for repairs and am just as satisfied.
"I Highly Recommend Eric Bruno!"
Great experience with Eric and manager Chuck. Got the car at a fair price with no hassle and the buying process was very pleasant. Eric found the car we needed in RI for our daughter. This is the best experience I had in several years buying new cars. The same excellent experience had my sister in law buying a new CRV from Eric the same day. We had the new civic delivered as promised. The facility is being renovated and the new building will only add to the superb service.
"Pleasant Experience"
Sarah Avery was very helpful. She answered all questions I had and replied quickly to both telephone messages and emails. She made a usually stressful event rather pleasant.
"Excellent Dealership, Quality Purchase, Awesome"
Originally I was only looking to test drive a CRV-EXL AWD as I was also looking at a number of other possible vehicles. But, after speaking with our sales person, Eric Bruno, and driving the vehicle, I knew I had found my Nirvana. Great car, unbelievable price and knowledgable sales staff. I highly recommend you check out Majestic Honda. You cant go wrong. This is my third purchase from them and I will guarantee that this will be more.
"Great Experience!!i"
I went to this dealership first as I had such a good experience last time I purchased a car from them. My experience this time was even better!! My salesperson, Anthony, helped me to get the car I wanted at the price I was comfortable with. He worked with me over a period of days, was very informative yet never pressured me. I would highly recommend the dealership and Anthony Scudieri!
"First Time Buyer Of A Honda"
we needed another car and after reading about cars in consumer reports we decided that a honda cr-v was probably the vehicle we wanted. The Majestic sales rep, Adam Petricone, made our purchase a very easy experience. we found him to be a very knowledgeable and patient person with whom to do business. There was no sales pressure and no feelings of anxiety that are sometimes present when buying a car. Again, we are happy with our new Honda and glad that we decided to do business with Majestic Motors and Adam Petricone.
"First Time Leaser"
Great car buying experience with Majestic Honda, again! Ryan was excellent to work with!
"Impeccable Customer Service"
My time at Majestic Honda was by far the best car buying experience I have ever had. From doing a ton of shopping throughout Connecticut and Rhode Island Ryan Waskewicz was the best salesmen I have encountered. He was extremely helpful during the whole process and I never once felt pressured into doing something I didnt want. It was his laid back personality and ability to make me honestly feel like a friend. The little things like texting and keeping tabs on me while not over doing it and pestering me was what made my purchase possible. This being my first actual car I was given plenty of time to think about it and not forced into the vehicle and sign the doted line after test driving. As a whole Majestic Honda was a very good experience and I would gladly go there in the future.
"Anthony Scundieri = Great Buying Experience"
I went to Majestic Honda South on Quaker Ln. looking to research the 2015 Honda Fit for my mother. I had a few cars that met the criteria (has to fit in her small garage) and the Fit was one of the cars on the list. Anthony greeted me when I entered the showroom and quickly had a Honda Fit ready for me to take on an extended test drive. By far the fastest in/out test drive than any of the other dealerships on Rt. 2. We followed up later on that week when my Mom came in to drive the car for herself. Anthony had the car ready for us to take for as long as we wanted. The next day we went in to purchase the car which took approx. 2 hours from start to finish. Upon leaving I noticed that there was an added on option of wheel locks which were added to our contract. When I called Anthony he had the contract drafted up again with the correct figures, without the wheel locks. When we picked up the car, Anthony sat with my Mom and showed her how to use all the features in the Fit. He called the next day to see how she was enjoying the car and reminded her that anytime she needed help to give him a call. I feel so comfortable going back home (450 miles away) and leaving my Mom in good hands with Anthony and Majestic Honda South.
"Very Favorable Experience"
I dread going into car dealerships so I did lots of research upfront & contacted Catherine Ledgere, online Guest Relations Specialist to convey specific information about a lease. She contacted me within a reasonable amount of time and was spot on with Majestic being able to accommodate my needs. In order to completely understand & confirm her information, I contacted her a few more times. Each time she gave me the SAME consistent information. From there I went to the dealership to test drive a Honda CR-V. Eric Bruno met me & discussed my specific requests. He gave thorough details about the car & took me out for a test drive. He was friendly yet very professional. Upon our return, he conferred with his manager and came back with the same, exact financial information that Catherine had supplied me. I was extremely impressed! The payment information never changed throughout this entire process. All stages went smoothly from there. Eric was forthright, knowledgeable about every detail, and definitely took the extra steps to make me feel comfortable. Because he was starting his vacation the following day, he provided me w/ his personal cell number to call if needed. I did call him a few times and the actual process of the transaction took place throughout his vacation. I highly recommend Eric Bruno. I came to this dealership from one I had dealt with for 15+ years and I was not disappointed. Kudos to Eric and Majestic Honda! PS I now hope that Majestics Service Department is as superior as their Sales should I ever need it.
"Great Experience"
Adam made a difficult process very comfortable and seamless! Honest, and a realist point of view, Id be happy to shop through him again. Also, very reasonable manager on premesis!
"Great Customer Service!"
Majestic Honda South sales associate Adam Petricone helped to take away the anxiety of purchasing a used vehicle. He was knowledgeable and helpful and answered any and all questions that I had. I bought a beautiful car at a reasonable price. I would recommend Adam Petricone and Majestic Honda to all my friends and family.
"Helpful Employees And Free Popcorn!"
I just bought a used car through Eric Bruno at Majestic Honda. The facility was very clean and I was always greeted with a smile. Eric did everything in his power to make sure that I was satisfied with the sale and was very open to answering my many questions! Overall great experience!
"Anthony Scudieri Rocks!"
Buying a car can be an overwhelming process and you dont always know who you can trust. My husband and I were able to locate the perfect car at Majestic Honda for a price that fit the budget. Anthony was able to go out of his way to make the process run smoothly. From the daily calls updating us as to the progress of the car to ensuring the registration was complete to showing us how to use the various controls in the car when. Came to pick it up. He is someone well recommend to anyone looking for a car - he Rocks!
"Anthony Scudieri Out Standing Performance"
By far, buying a car with Anthony Scudieri was the easiest car buying experience ever!!!! Anthony is absolutely superb, friendly, helpful, and goes the extra mile for customer satisfaction. I was pleasently surprised on how transparent and anxiety free he made my car buying experience. I recommend Anthony Scudieri and give him five stars!!! Thanks Anthony....
"Josh Is The Best!"
Just purchased a fully loaded 2011 CRV. Could not be happier. Not only was the car well priced but my sales person got my EVERYTHING I wanted. A good finance rate, trade in value on my old car. I just had the most wonderful experience. Go see Josh Ostrow. He was phenomenal.
"Joshua Ostrow Review"
Joshua Ostrow was without a doubt one of the most professional and courteous salesmen I have ever encountered. He was patient while explaining the various features of the Honda CRV and he was extremely kind and accommodating with me at all times. I would highly recommend him to anyone who is in the market to buy a Honda. He took extra time to set my radio station and clock to my preferred settings. From the moment I test-drove the car with him to the finishing touches of him putting my license plates on my car, it was a positive experience all around.
"Buying New Honda Accord Ex-l Through Cars.com"
Great experience! Got quote within minutes of submitting my request. Set up appointment to meet with account rep. No suprises! Good service and delivery! Thanks!
"Good Service"
Actually brought a honda I purchased at another dealer here for inspection - service team is great. I felt the used cars were not cleaned well and overpriced -
