"Great First Time Buying Experience Start To Finish"

At this point I think I consider the sales and service staff at Speedcraft extended family. They will certainly get added to my holiday card list. They made my first time buying experience seamless and even fun. If you are in the market for a new or used Volkswagen I would highly recommend visiting and working with the team at Speedcraft.

"Great Dealership! No Games, Great Service!"

Best car buying experience! No pressure, no games. Craig Newton (our sales rep) was knowledgeable, personable, and laid-back. The finance department went out of their way to find us the best possible deal. Jay Skaling is awesome! My husband and I visited numerous dealerships over the past few months and left frustrated and overwhelmed. Speedcraft Volkswagen surpassed our expectations. I will take honesty, transparency, and good old fashioned honest business over a flashy dealership with new technology and unsavory practices. Thank you for such a great car buying experience!

"A "truly Exceptional" Experience"

"Truly exceptional" experience from first phone conversation with Service Mgr to my last interaction with service consultant. This was my first visit to this dealership and I will certainly have all major work in the future performed here. (I live a distance away so a loaner - a lovely new VW Golf - was necessary and much appreciated.)

"Prompt Response"

I had a question about a listing on Cars.com. When I submitted my question, I received an almost immediate answer to my question. Thank you for your prompt reply. My question was answered completely and accurately.

"Love My Red Jetta!!!"

My friend and I went in just to browse, other places were not as helpful, I had gone to a few other places to look at cars, I didnt get any info off the car them selfs ,which I was just browsing so that wasnt helpfull. I pulled into speedcraft,Mike came out to meet us he was very polite, he inquired what we were interested in looking at since we hadnt actually picked an exact model, Mike showed us a few different models. After looking at a Jetta ,I asked if he had anymore ,He said they had just got a red one in and took me over to it , he said this one is an excellent choice it also comes with a great warranty . I love red and it had all the options I wanted and the price and mileage were right around to my liking. So after looking the car over and checking out all options. We took it for a ride , It was a perfect ride roomy and comfortable sounded great. Then after doing all paper work ,which there wasnt alot of paperwork everyone was very friendly and Mike knew everything about all the cars, I was impressed ,all together we were there about 2 and half hours .That was the time we parked on the lot till we left. The whole experience was very good . I will send anyone I know who is looking to buy a vehicle to speedcraft and will go back when ready to purchase my next vehicle ,which wont be for a while because I love my Jetta.

"Very Nice Dealership"

Good dealership, very pleasant stafff, no pressure sales. Ive bought several vehicles there and the service has been very good.

"Happy Customer"

Weve purchased three vehicles from here over several years and have had an excellent experience each time. The environment is friendly and the sales people are professional and customer-focused. Weve been to many dealers and will be back here.

"Happy With My #pinkbeetle!"

This was the closest location around to get the limited edition #pinkbeetle and it was great working with the dealership to make my dream a reality. Richard was great at following up immediately to my inquiry, Craig took me for a spin in the car and shared in my excitement about it, and the manager Jason was a pleasure to work with throughout the whole process. They all have followed up a couple of times and truly care about customer satisfaction!

"Love My 2017 Toareg!"

I just picked up my 8th and 9th vehicles from Speedcraft. I always go back to Craig, James and crew because they provide superior service and they take great consideration in my time. The deals that I received on my 2017 Tiguan lease (for my wife) and the 2017 Toareg purchase (for me) were spectacular. I will always go back to Speedcraft. Thank you!

"Good Dealership"

We unexpectedly purchased a rather expensive, non-VW car from Speedcraft last Christmas Eve as a Christmas present to each other. What an enjoyable and memorable experience! Thank you to James and Luke for your professionalism. We love the car. Our only regret is we cannot service it with you because we are so far away. This is a top notch dealership and we would recommend it to anyone looking for a new or used car without the pressures and anxiety created by many other dealers.

"So Happy I Chose Them!"

This place is amazing, no cheesy sales pitch, no pushy high pressure tactics . . . we truly felt like we were just sitting around chatting about cars with a friend . . .one who happens to know a lot about VWs. Dave was informative, answered all of my questions, provided a ton of information about the car I was interested in, all while being friendly, not overbearing at all, not pushy, no gimmicks . . .excitement aside, I did not even feel like I was purchasing a car. When it came to price, I said the price I wanted which was a good price, well discounted . . . we filled out paperwork. I went to lunch, Speedcraft went to work; my car was insured, had a temp plate, and it was detailed and ready to go! I think we met almost all of their employees, They were all extremely easy to speak with, we shared stories and had a few laughs with all of them. You will find Speedcraft to be professional, but not uptight or stuffy, they are all extremely personable and genuine. Speedcraft is just an all around comfortable environment with an amazing team of employees who know their VWs and their business, but havent forgotten how to treat people. Also, after purchasing the car they go about getting everything set up with you, from your first service appt., to helping you set your radio stations in the car. They went through all of it, and what a relief, I have been driving a jeep with minimal bells and whistles, I would have been lost had they not taken the time to be thorough. Despite being thorough, I was out of there and on the road driving my new car in record speed. If you are looking for a new VW or a used car, I highly recommend you start and finish there. This is the 3rd VW dealership I have been to in the area, they are worlds above the other 2, no comparison, I am so glad I did not settle at the others.

"Excellent Experience"

Purchased a 2016 Passat from Speedcraft this weekend. My sales associate was Craig Newton and along with everyone else at Speedcraft, the experience was flawless. I purchased a car from Speedcraft previously and that experience, like this one, to a person, everyone I dealt with made sure that they did everything possible to make sure I was satisfied with the car. The purchase took less time than I anticipated because ALL of the paperwork was completed and ready for review and signature prior to my arrival. I was treated decently and would highly recommend Craig and the rest of the Speedcraft team to anyone who is in the market for a Volkswagen.

"Great Car, Great Buying Experience!"

Just bought a new fully loaded Jetta Turbo. I love the car, and everyone at Speedcraft was helpful and great to work with.

"Paul Ct"

went in for service mark was the one that helped me with my 06 golf tdi bottom part of my bumper broke on drivers side I left the car over night with them picked it up the next day not only did they not charge me any money they also washed my car service like this they could have charged me I have a connecticut, plate and would recommend this service at the this dealer I wish I could give 6 stars thanks !!!! mark

"Good Salespeople, But Service Needs Improvement"

We have bought vehicles from Speedcraft over the years. Ill start by saying that we really want them to succeed, it is great to have an independent dealer in our home town. I will say that buying cars from Speedcraft is a good experience. Our salesperson, Craig, is a knowledgeable professional who does a good job. We will buy from him again. The service department misses a lot of details and last time I called, they added service that was not recommended by VW and the result was that I paid too much, almost double for what was required. The parts department does not even answer the phone. I bought the parts online instead, even though I wanted OEM. Too bad, I would really prefer to use the local guy but this is ridiculous. Also, one time I went in for service, had a bad experience and as I left, the guy told me how to answer the follow-up survey with all 10s so they could keep their rating.

"Great Place To Buy And Maintain Your Car."

Ive bought 3 cars from Speedcraft, and have used their service department for all of them. Its all been good.

"No Hasstle Car Buying At Is Best"

We have purchased a few cars through the years and have had both good and bad experiences. We never intended on buying another car that day but as it turns out we were glad we did. The entire process from start to finish was as pleasant a car buying experience as you could expect to have. We felt no pressure from the salesman or anyone else, and the haggle over price or trade in was very minimal. When we got there for the dreaded paperwork part and to pick up the car, we were kept there less than an hour and that includes the salesman showing us how to use the new features on the car. If you want a pleasant car buying experience, I suggest you go to Speedcraft Volkeswagon and ask for Craig, hell treat you right!

"Worth The Drive"

Saw the car we were looking for on cars.com and saw that it as at a really good price with less miles compared to all the others that we saw out there. Went to another Dealership to Test drive another Tiguan that was listed at the same price but had 20k miles more and a year older, we figured it was closer to see how much they would come down in price, but no where far enough so went took a drive down on the weekend to Speedcraft. The car was the color my wife wanted, the miles were low and the people at the dealership were great. They made everything easy for use to purchase from them. If you see online they have what you need, take a drive it will be worth it.

"Great Experience Overall!"

I leased a new car from Craig Newton and was very pleased with how quickly and efficiently everything was managed. He was extremely nice and helpful during the entire process. I did not feel pressured into anything. He is a great attribute to the Speedcraft team and highly recommend him and Speedcraft in general to anyone looking for a car!

"Great Staff"

Speedcraft staff were honest, helpful and answered all of our questions. It made buying our car an easy decision. Thank you to the whole staff for their helpful service.

"Dan Hargraves"

I found the car I wanted online. Compared a few dealerships offers. Speedcraft had the best offer. I met with Craig Newton on a Sunday, test drove the vehicle and discussed the options available. I was not able to close the deal because I was planning to be out of town for a few weeks, but I left a deposit and returned on the agreed date. Craig had everything ready. I asked for an exterior protection package when I picked it up and in consideration of my distance from the dealership ( I live about 45 miles from the dealership), they accommodated me on the spot, to avoid a return trip. Every single aspect of the transaction was professional, courteous and was executed in a manner that we all wish could be the norm. Speedcraft has either brought back or never let go of "old school" way of doing business. This is my first transaction with Craig Newton and Speedcraft but theyve both earned my highest respect and would recommend them to family and friends alike, without hesitation. I wish every financial transaction could be completed with such ease.

"Easy Going Sales Team And Car Choices!"

I was contemplating changing from a Mini Cooper clubman to a VW when I called Speedcraft to inquire about their cars. I had only been up to the vw site once and noticed this egolf. When I asked speedcraft if they had one and learned they did from salesman Craig Newton, I thought if I had time I would drop in to see it. From the time I stepped into their showroom Craig and the sales team were very helpful, not pushy. I knew i was looking for a four door and the thought of saving on gas intrigued me! When I saw and drove the car I was immediately impressed with how smooth the car was on bumpy roads as well as how the car drove. Through several test drives and much contemplation on if this was right for me, Craig maintained an easy going attitude and helped to trouble shoot my questions. Buying an all electric vehicle is quite a big adjustment in thinking how this will all work. Is this right for me? Will I get stuck somewhere? Craig and the rest of the Speedcraft team were helpful with guiding me to the correct people in order to get a charging unit installed in my garage as well as understanding the public charging stations. Thanks for working with me!

"No Car Dealer Games - Speedcraft Vw"

Professional, and top notch staff throughout the dealership. Speedcraft made the process very easy, and well worth it to buy a big ticket car (2015 Taureg TDI Lux) across state lines and about 60 miles from home. They know their product extremely well and there are no games on either the trade-in side or the buy side. Selection very good as well. First time buyer there, but Ill be back. Look forward to their service dept. who seems top notch too.

"Touereg Tdi"

Purchased new Touareg TDI. Discussed car on the phone several times...Visited once and made the deal...Excellent experience! Very happy I went there.

"Speedcraft Vw Dealership"

Ive purchased a number of cars in my life and had my share of horrific experiences as have most folks out there. I am delighted to say that this was not one of them:) I was treated courteously with no pressure but a sincere interest in providing all information possible for any questions I had. I had already done a great deal of research so was prepped with invoice cost of the VW I was interested in as well as trade-in value of my current car. The haggling process was kept to a minimum and I got the deal that I wanted. Because the dealership was a two hour drive away and the weather refused to cooperate (snow after snow event), I couldnt travel to close the deal for several weeks. Speedcraft was more than obliging; travel safety and my welfare seemed to be a genuine concern. Once I made it to the dealership, the transaction couldnt have gone more smoothly. I was in and out within the time I had expected. All in all, an extremely pleasurable ...one might even say, extraordinarily positive... experience.

"Great Service Thats Worth The Drive"

Theres a VW dealer only 10 minutes from my house- where I bought a car in 1999. However, the service, friendliness, accommodations and everything else at Speedcraft in Wakefield are light years beyond what I was getting at the local place. Therefore, I find it no problem to drive 45 minutes (and by the way, I always get the time I want to have my car serviced) when I know the experience is going to be top-notch. Its just a shame other merchants/vendors in the area dont use Speedcraft as a model. Theres a reason why theyve been in business so long, after all.

"Fantastic!"

I originally went to Speedcraft Volkswagen today to have my Jetta checked, and I ended up getting a new car. I must say that I had the most satisfying experience there. Their service is absolutely top-notch, and people there were all incredibly competent, helpful, and pleasant. My sales person was Carrie Andrade. She was the BEST sales person I have encountered in my life! She was perfect and flawless in every respect I can imagine, although I have a very high standard for sales persons because of my Japanese background. To me, Carrie represents what a car sales person is supposed to be. I will definitely keep going back to her for the future! Also, just about everybody I met there was totally wonderful. My sincere thanks goes to James and Peter as well. I know now why they get the highest reviews in Rhode Island. They truly deserve it!

"An Extremely Difficult Situation Made Less Painful"

In September, 2014, I was thrilled to be trading in my beloved, yet decade old, Volvo wagon for a 2015 VW Golf. It was beautiful. One and a half months later I was in a car crash that totalled it. I was devastated. Immediately, the dealership began a search for an identical car. They went above and beyond and intersected one earmarked for another state, and made it mine. Craig Newton, our sales rep and Marc Ethier, the Sales Manager were concerned and very empathetic. James Dartt, the GM, as equally caring, made this repeat sale quick and seamless. Speedcraft helped make this otherwise harrowing and heartbreaking experience a little less painful.

"Style & Performance...and The Car Is Beautiful,too"

From the moment I arrived at Speedcraft Volkswagen I was greeted with a big smile from Carrie, who was happy to make me comfortable with a cup of coffee or anything I needed. Next I was introduced to Craig who would take me through my purchase from end to end with an enthusiastic and approachable manor. Service with respect and heart. “You know what I really wanted?...”, I asked? “We can get that. Let me get on the phone now.” My 2015 Golf SE TDI was not off the line when it was secured as sold in the color pallet I requested. Excellent team work and customer service. When introduced to the service team, I felt confident that my best interests and the interests of my new car would be in good hands, no stone unturned for the duration of the vehicle. Marc was thorough in offering all of the best service options for the car and made the financial transaction easy and pleasant at the end of a long day. Finally, when I came in to pick up my new baby, Craig ensured that I was acquainted with all of the bells and whistles, safety and service components. #fendersoundsystem I love my car. I tell everyone who will listen and I am happy to put my friends in the passenger seat and drive them to Speedcraft Volkswagen for a buying experience with Style and Performance. Allison Newport RI

"Absolutely Perfect"

Purchased my first car from Speedcraft and had a wonderful experience. I will definitely be going back and recommending this team to everyone I know. Truly couldnt have asked for more.

"Speedcraft Vw Offers Fantastic Service And Is #1"

Speedcraft Vw offers fantastic service time and time again. I purchased my first car her last summer and they made the buying process extremely easy. Every time I go in for service I am treated like family and the pricing isquite fair. I will mmost likely purchase my next car from speedcraft as well.

"Great Experience"

I purchased a car over the internet. I got the deal I was hoping for ....and the car I had been seeking. Overall very good experience. Would recommend.

"Excellent Service!!! Great Price!!!"

I really recommend this dealership, quick and VERY PROFESSIONAL service!!! the price that I got for my new 2014 GTI was just mind blowing! It was much cheaper than here in NY!

"Speedcraft Vw Purchase Experience"

Recently purchased a certified pre-owned VW Passat from Speedcraft Volkswagen in Wakefield, RI and must say that I was very pleased with the price of the vehicle and the hospitality I received. Carrie Andrade was the sales person I dealt with she was very professional and made me feel comfortable through out the process. Everything that I was concerned with she made sure it was taken care of. Basically all I had to do was show up and pick up the vehicle, Carrie took care of the rest. I highly recommend this dealership, great prices and staff.

"Excellent Experience"

This was my first time buying a Volkswagen, and the best car buying experience in my 42 years of buying cars. Marc is an outstanding sales manager to work with, Alan was my salesman he has great interpersonal skills, and made the experience positive. The finance person also very,very good. I highly recommend Speedcraft Volkswagen in Wakefield RI. It was well worth the trip!

"Thanks"

Craig & Marc at Speedcraft made buying my 2014 Passat TSI an incredibly easy experience. I did my research and these guys by far offer the best prices of any VW dealer in RI. They were friendly and honest, and never did I feel an ounce of pressure. Ill be sending friends and family their way in the future. Go to Speedcraft in Wakefield!

"Speedcraft Vw Service Is #1"

I know where my next VW is coming from. Do you? Why would you go anywhere else when the service is great and you are treated with respect. Most important, they take great care of my car without robbing me. Every dealership should be run like Speedcraft. That is why they have been in business for so many years and now they are OPEN SUNDAYS FROM NOON - 5PM.

"My First Car With Positive Experience"

The perfect service from Speedcraft VW let me enjoy a positive buying process. The only unexpected thing about the 2012 CC is the underpan. As everyone know, its too low. When driving through the higher bump, it will sometimes touch the ground. Except it, everything is pretty good.

"My First Car With Positive Experience"

The perfect service from Speedcraft VW let me enjoy a positive buying process. The only unexpected thing about the 2012 CC is the underpan. As everyone know, its too low. When driving through the higher bump, it will sometimes touch the ground. Except it, everything is pretty good.

"My New Car Experience At Speedcraft Volkswagen!"

I was shopping online for a new GTI and spoke with Craig Newton about it. I stopped in for a test drive and loved the car and they had a candy white one that I was looking for. We both sat down and worked out the numbers on the car. Everything was great, no pressure and a good buying experience.. This is also my first Volkswagen. A+ Craig! Thanks again!

"One Of The Best Ive Experienced"

Bought my 2006 GLI car here new and have been servicing it ever since. I have always been treated with the upmost respect and courtesy. Speedcraft has kept my car in excellent running condition. I hardily recommend this dealership.

"Great New Car Purchase Experience."

After reviewing all the VW dealers in RI, Speedcraft had the lowest advertised price for the car I was shopping for. But the best part of the experience was the low stress and haggle free purchase price and fair trade-in value on my old car.

"New Car Purchase"

After reviewing all the VW dealers in RI, Speedcraft had the lowest advertised price for the car I was shopping for. But the best part of the experience was the low stress and haggle free purchase price and fair trade-in value on my old car.

"Carbuya"

They had just what I was looking for at a great price. Lower than any dealership within 100 mile radius. It was well worth the trip. And, because I drove from a neighboring state, they were very knowledgeable about all procedures for my transaction. Highly recommend.

"Positive Experience"

I have had a very positive experience in dealing with Speedcraft Volkswagen. Excellent customer service. They have been helpful any time that I stopped in with questions about blue tooth and the sound system.

"Best Service"

I bought my 2008 Passat Wagon at Speedcraft and have serviced it here over the years. Scheduling service is always easy and I can get the car in at times that are convenient to me. Of course it costs a little more for service at the dealership, but I trust that the parts and labor are the best and that they get it right the first time. I will continue to recommend Speedcraft to all my friends and family.

"Great Service"

I am from Massachuseets. I travel to Rhode Island for buiness and pleasure. I was heading out for VACA and the dealership in MA was unable to accomodate me. I looked for a dealership in Rhode Isalnd. From the time I made the call to Jacky until the time I left, I was treated professionally, curteously and effeciently. I was very please with the turn around of my car and the services provided. I will do further business with this dealership and perhaps my next VW will come from this dealership as well. The ocean state has been very good to me

"Courteous And Knowledgeable Staff"

We came from out of the area and called ahead to view a pre-owned VW. On arrival the car was ready and the salesman was immediately available for us to test drive. The vehicle did not fit our wants due to the color scheme. Nonetheless, the salesman was friendly and helpful describing options available even though he knew we would not buying at that time. It was an usually comfortable experience for car shopping and I now recommend others to check them out despite the distance.

"Friendly Staff, Generous Trade"

After months of searching for my sixth Volkswagen, my family finally purchased a 2010 Jetta TDI Sportwagen from Speedcraft VW in the summer 2013. I knew exactly the car I wanted, and I was so happy to find the car on Speedcraft’s website (especially because I purchased my fifth VW from them in 2009). Sales associates Richard and Marc worked tirelessly to ensure I received the full amount for my trade, and even brought the Jetta to my workplace for a test drive! The people at Speedcraft are as friendly and relaxed as they are professional and knowledgeable. Driver found. Thanks for everything, Heather

"Hassle Free Experience!"

Buying our new VW from the Speedcraft Team was hassle free! Richard Carr in Internet Sales helped us get a deal started and Carrie Andrade, Product Specialist wrapped up the details! Both were extremely professional and genuinely made us feel like our business was appreciated. We will highly recommend Speedcraft Volkswagen to family and friends and look forward to working with them in the future when seeking another vehicle purchase.