"Service"
professional service. I have been going there since I purchased the car. Every visit has been 5 star.
"Very Poor"
Horrible experience. Problem with tires, they were going to be replaced after I called GM to complain about lack of service. Now they are reneging on that promise. They were supposed to be calling me back with a solution. Been 5 days, no call. HORRIBLE!!!
"Great Service Again"
Service was excellent. Got oil change and inspection sticker, been a customer for years. very good service all the time.
"Chev Colorado"
very good service and scheduling. service was very good
"Service"
Good experience. Great customer service.clean and comfortable waiting room.
"Treated Like An Annoyance"
My Chevy 4500 failed to start. Was towed there twice. They kept it for four days the first time and two the second. Naturally they did not find the cause. The vehicle is 7 months on the road with 10k miles. They are the dealership I purchased it from, and the only response I got when I had to call about the vehicle was " you are in the que". No timeframe of how long the que was, no concern for how I was to operate without my vehicle, no embarrassment/humility/apologies that the vehicle failed me TWICE and they could not resolved it TWICE..... I could go on......the contempt and indifference I was treated with will not be forgotten. Until I am convinced that I have dissuaded at least one owner/operater from purchasing a vehicle at Mirak, I will not relentless.
"Service"
Overall fine service on the repair of my 2010 Malibu.
"Excellent Service"
Have been taking my car to Mirak for years and they have always done an excellent job.
"Keeps My Lil Running Like A Top."
Mirak gives me service like no other. I drive a older Chevy. They keep my car running like a top. When I decide to purchase a new car I will go to Mirack hands down. The new service man Tim really nice man. I liked working with him. Listened to me and gave me excellent feedback.
"Winner!"
This is the 6th or 7th new vehicle Ive purchased/leased in the past 15-20 years, first from this dealership and this was easily the most positive experience of all. Will be back, thanks!
"Mirak Is The Best"
Mirak is the best, I alway go for to get the service done.
"Great Job On Locating A Volt For Me"
Matt did a great job in locating a Volt with the color and features that I really wanted.
"One Chance Shopper"
I was not happy with the service. I didnt feel as if I was anything but a commission buy. I came to your dealership because people I know said you were different. Salesperson caller was very convincing. And the salesman seemed really nice at first, but got confrontational over things he said to me. He had my trade in truck moved. Even when I gave him the keys I asked him if they need move it he said no. He said "They just need to start it." He never looked at my online quotes. He change the trade in amount he quoted me. Without my knowledge after I told him about the transmission issue. He gave the wrong price for roof rack and I almost had it add on. It just was not a pleasant car buying experience. Yes its my fault for not being more forceful, but as a business man and a leader myself I can always financially manage my way out of something into something better. As a union leader, customer service employee, Youth leader and a business owner. I make deals and lead by handshakes and trust word of mouth deals. I have always lived by The Motto that the customers right even when theyre dead wrong. I brought from your dealership anyway because I spent the whole day there and I had other business to finish. I took your logo off the SUV. Im not coming back and will never send you business. Im sure you will get a different story from salesperson, but read between the lines. On bright side you made a sale $$$. 0 return business. Thank you Jerome P. Hargrow I
"Mirak Chevrolet"
Outstanding salespeople and service department. Accommodated service schedule.
"Rjpr1307@yahoo.com"
Everyone was so helpful and NOT pushy . They took their listened to all our needs and try to meet us at every aspect.
"Poor Experience"
Internet team was fantastic, however upon arrival to the dealership to finalize deal, everything fell apart.
"Great Cars"
They have a great selection of vehicles and they try their hardest to get you into a vehicle.
"Excellent Car Buying Event"
The Team at Mirak in Arlington made the lease of a 2016 Elantra SE possible especially sales consultant Kiko Stamboliev and James Hahn, Finance Manager. The car it self is perfect is every way, with advanced technology and safety features and we look forward to many years of driving thanks to the careful, creative and sensitive approach of the Team.
"Mirak Is Very Helpful"
Salesperson Michael Howard, sales manager Jonathan Buck, and finance manager James Hahn spent about four hours helping us with a complex deal: Turning in two cars--a leased Elantra of an elderly parent who could no longer drive and my beloved (and owned) Sonata--and moving the negative equity from the lease into a new car for me. All three were very helpful, and I came out with a beautiful new Sonata. And theres lots of great new features about the new Sonata--better dash layout, better sound system, better gas mileage; and some small details: a turn signal that tick-tocks like a clock so that it doesnt get lost in music you are listening to, and the sound system keeps playing after you stop the car, until you open the door. Nice idea! I cant say enough about Mirak Hyundai, who I and my family have used for 12 years.
"Great Service; Reliable Trustworthy"
Bought a new 2010 Hyundai Elantra 5 years ago in Springfield but live in the Boston area and needed servicing. Brought my car there for its first servicing (and all serving since then). i was highly impressed with Miraks communications and servicing efficiency. They answer all questions and meet all the needs of my vehicle. They address issues and factor in reasonable services. i look forward to continuing service with Mirak.
"Great Service!"
I had a great experience back in August buying a car from Dave at Mirak. He did an excellent job making the whole process quick and easy. I would highly recommend this dealership to anyone looking for a car. I love my new car and I will definitely be going back for future car purchases!
"Great Service"
I recently purchased a Hyundai Elantra when my Nissan Altima died and was helped by Dave Cuticchia. He was recommended by several of my family members and did not disappoint! He was incredibly helpful throughout the whole process. Anyone looking for great service should definitely go see him!
"Amazing Customer Service!"
I purchased a certified 2015 Hyundai Sonata Limited on Saturday May 30th with the help of Bobby Grimshaw. I came in, originally just looking and wanting to check out the 2015 Hyundai Sonata Sport. However, after having Bobby show us the Limited model with only 9000 miles on it that was the one that I wanted to purchase. Bobby was very professional and helpful throughout the whole process. I feel without having Bobby there it wouldve made the process very difficult. It was a no pressure type of sale either. It was more of Bobby was there to explain the important details and help provide feedback where necessary. You really need more people like him on the sales force and just in general in sales as hes a great asset to have. After some minor negotiations on my trade and the purchase price of the 2015 Sonata we were pretty much all set and overall it was a pretty short and painless process. I picked up the car yesterday (Monday, June 1st) and again Bobby helped with everything and got me all setup, went over the whole car with me, and made sure that if I had any questions to call him whenever and I am sure I will at some point. I am now a loyal Mirak customer and plan to let others know about the amazing service that you guys provide over there. Thank you again for all your help! Nick
"Awful Service "
Took my corvette to this place. Couldnt get the problem fixed and charged me $105 diagnose fee. After he Asked for more money to find the problem, I refused. He even suggested that it would be easier to have another 05 corvette to compare and contrast with mine to make it easier. I know. It is ridiculous. Anyways, Service manager David lemme come and pick it up last night. I went there and paid the ridiculous money for nothing. You wont believe what happened next. He checked and told me my car was not even ready for pick up. So I wasted my time and energy for nothing. "Sorry about that" was all he said. This is not the way you treat your customer. I had to go come and get my car this morning. Avoid this service center at all cost! 100% authentic.
"Great Car Buying Experience"
02-12-2015
Long story short, do not waste your time going any where else if your in the Boston Area. I wasted 3 hrs going to another dealer I will not mention only to be mislead. Stupid me! If it seems too good to be true it is. These guys have their prices on Edmunds any they are great, no hassle. The other dealer gave me low prices, best price quote out of all online, When I go to the other dealer for the low price, the deal changed. They were telling me that i do not qualify for all the rebates explaining to me the fine print... Then they tried to tuck it to me with a destination fee that is already on the window sticker... I left after being made a fool of. I went to Mirak Hyundai and David took good care of me. He wasnt phony or condescending. Told him what I wanted, and he explained the price and payments,.. done easy.. The Managers were helpful too. Everyone was friendly and they gave me a discount card for service. Wish I cam to Mirak Hyundai first.
"Great Car Buying Experience"
02-12-2015
Long story short, do not waste your time going any where else if your in the Boston Area. I wasted 3 hrs going to another dealer I will not mention only to be mislead. Stupid me! If it seems too good to be true it is. These guys have their prices on Edmunds any they are great, no hassle. The other dealer gave me low prices, best price quote out of all online, When I go to the other dealer for the low price, the deal changed. They were telling me that i do not qualify for all the rebates explaining to me the fine print... Then they tried to tuck it to me with a destination fee that is already on the window sticker... I left after being made a fool of. I went to Mirak Hyundai and David took good care of me. He wasnt phony or condescending. Told him what I wanted, and he explained the price and payments,.. done easy.. The Managers were helpful too. Everyone was friendly and they gave me a discount card for service. Wish I cam to Mirak Hyundai first.
"Great Experince"
02-12-2015
I do not like Car shopping. I went to Mirak Hyundai after getting the run around at a few places with false internet quotes. David C was great, we love our new Sonata. KL
"Magnificent Service"
03-08-2014
The folks at Mirak Automotive Group offered me an amazing and stress free car buying experience. During my entire buying experience at Mirak Automotive Group, the staff listened and directed me to a vehicle that would benefit my necessities. Throughout my experience, I never felt pressured, mislead or obligated to purchase a vehicle. In the end, I decided to purchase a 2013 Hyndai Elantra Limited Edition. I absolutely love my Elantra and I am incredibly happy with my decision. Based on my overall experience, I would highly recommend Mirak Automotive Group to all my family and friends. Lastly, I would like to thank the staff at Mirak Automotive Group for the wonderful service they provided me! Sincerely, Sandra
"Skip The Automile, Go To Mirak Instead!"
02-17-2014
After the disillusion and annoyance I felt on the automile, I ended up at an old dealership on Mass Ave in Arlington. However, anything archaic about Mirak ended there. A modern and comfortable facility with a lot of vehicles and without the stereotypical, “Used Car Salesman.†Michael P. Howard took me on a remarkably thorough test drive over hills, city-style stop and go, winding roads and highway. He even passed off some local knowledge and showed me the most amazing view of Boston Arlington has to offer. I never felt pressured to buy and the staff was readily available and helpful. Now I am living my mpg dreams and riding in style. I highly recommend Mirak Automotive group.
"Everything Was Wonderful. Love My New Chevy!"
12-08-2013
This is the second vehicle I have purchased from Mirak Chevrolet. My buying experience both times was outstanding. Mark, Stephen, and David are true professionals. Their product knowledge is amazing. There was no running back and forth during negotiations. They gave me a great price upfront with no run- around. David was so pleasant and helpful and got the car we wanted even though he didnt have the color on hand, he found the car with wanted with all the features we had in mind before we got there. Return calls were made promptly as promisd Stephen in financing was so professional and didn/t push us to take features we didnt want. David spent a lot of time orienting us to our new vehicle. He was sooooo patient and we really appreciated that because our new car has a lot of features that really needed explaining. Everything was really wonderful because of the attitudes of the people we dealt with
"Nice Place To Do Business With"
12-08-2013
I just went in for an oil change and noticed my low tire light was on.I asked the gentleman in Service Frank if he could rotate my tires and check the air as the light is on. Frank called me shortly after and let me know there was a screw in myside wall of the low tire. :( it could not be plugged.They didnt havr onr instock....Frank calmed me down and let me know he would work on getting me one that day..He called me back with two tire options and got it done.Good people are Mirak I will get my next car their and will continue to go business there.
"Awful"
09-22-2011
Awful many lies however the sales person was excellent. Please dont blame him.
"Awesome Place "
07-28-2011
The staff a mirak hyundai dealership was really helpful and nice. the building was very clean. As soon as we pulled up we were greeted by a friendly, nicely dressed staf member that invited us inside. we asked for a test drive and he brought the car around and let us go off on our own.it was great!
