"Stacey Watson"

Stacey Watson of Boston Volvo Village was terrific throughout the entire search for a new vehicle. She helped us from the beginning to the end. We would give her a 10 out of 10! Stacey, thank you for making the entire process so easy. You are probably the best salesperson that we have ever encountered!

"I Love Boston Volvo!!"

I LOVE Boston Volvo. Ive been a customer for many, many, many years: just having bought my fourth Volvo from them. This is a dealership that really, really cares. People take you and your car seriously. My interactions have been uniformly excellent over the years, the service great. I love my latest purchase, a V90 XC. Josh the salesperson spent a great deal of time me: bird dogging every detail. He and Kathy, David, Paul and Nelson have worked so hard to make my experience a great one! Search them out!

"Very Customer Oriented."

Brandon was very helpful and followed up regularly.

"Great Experience, Low Pressure"

The easiest and most laid back car buying experience ever! Stacey was so awesome and I never felt any pressure. She was totally receptive to the fact that we were interested in a used trade in and got it out of service on a Sunday so we could test drive it. Kathy was wonderful as well - kept us laughing while waiting for the paperwork to finish! She definitely runs that showroom - a true gem! Needless to say by Wednesday we drove our New to us car off the lot! Such a pleasure and stress free experience; would definitely recommend working with Stacey... Im sure well be back in a few more years!

"Buying Xc 60"

We purchased our new Volvo at Boston Volvo Village with the help of Stacey Watson. Her support in buying our new family car was perfect for us. She is a mix of knowledgable advice about the basics of both the car and finances, but then also not car sales pushy. We had a most pleasant experience and look forward to working with Volvo moving forward.

"Joshua Van Der Weide Is The Go To Person!"

Joshua Van der Weide took excellent care of every detail. He is actually the best sales man Ive ever met, very knowledgeable and definitely a great person to do business with. He is very patient and he drove me through the whole process with great detail. A remarkable buying experience thanks to Josh!!

"Unusually Attentive And Fun"

5 stars well deserved! My salesman Josh, with no pretension or bravado whatsoever, helped me get right car for my needs at a price I could afford. He paid close attention to my whining, had a fabulous sense of humor, and made the whole process, surprisingly, FUN! Kathy at the front desk pulled all of the details together for me and kept me laughing while waiting. I will be buying my next car at BVV.

"Excellent Service In All Departments"

5 stars well deserved! My salesman Josh, with no pretension or bravado whatsoever, helped me get right car for my needs at a price I could afford. He paid close attention to my whining, had a fabulous sense of humor, and made the whole process, surprisingly, FUN! I will be buying my next car at BVV.

"Car Buying Made Easy!!"

The People. The Product. The Process. All outstanding. From our first visit - through our 3 different test drives - to actually buying the car, everyone we meet was positive and supportive even though we might have been kinda persistent and sometimes challenging customers. Dante, Phil, and team - all very very good.

"Overseas Delivery - Flawless"

Just took delivery of a 2018 V90, new model to the US, first picked up in Sweden 2 months before. Stacey Watson did a stellar job as the overseas delivery manager locally, all details handled effortlessly and with good grace and humor. What a joy to have the car on US soil!

"Great Service With Stacey"

We purchased a preowned from Boston Volvo. The highlight was definitely working with Stacey Watson. She answered all my questions in a timely manner. Recently we researched buying a new car from them and again we worked with Stacey. We did not end up going with the particular option but Stacey went above and beyond trying to get the price we needed and researching some of the issues we had. She even called our town office, we are out of state, to try and work out the tax numbers. If you are going there, ask for Stacey...she gets it! Thanks again Stacey!!

"Car Purchase"

We recently traded in our 2007 XC90 for a 2014 XC90. We worked with Stacey Watson whom we found to be diligent, patient and responsive. She was more than happy to go on multiple test drives of the possible vehicles and she worked hard to answer our various questions. When we asked for a few "extras," Stacey was pretty good about going to the back office and returning with a positive response. I would not describe Stacey as a typical car salesman at all--she is much more laid back about the whole process.

"Jake S."

Recently purchased a Volvo XC60 from Boston Volvo. Worked with Josh who was first class. He was more committed to helping us in the process and earning our business than reps from various other dealerships that we shopped at. Fought to get us a great deal.

"Friendly Folks"

Friendly salesman. Focused on the type of car and then on price. They were able to show me the cars which fit our needs as well as model years that fit our price range.

"Preowned Car Purchase"

Very good experience purchasing a Certified Preowned Car from Boston Volvo Village . Thanks to Joshua in Sales for the excellent support . Would recommend to new and used car buye

"Great Experience At Boston Volvo Village"

Just bought another pre-owned Volvo from BVV. Stacey Watson in Sales did a fantastic job taking us through the buying process and the car was in excellent condition for pickup. Great experience. Weve been Boston Volvo Village customers for 10+ years - primarily because of the exceptional performance of their service department.

"Thanks To Josh Van Der ...i Drove Off With A 2015"

Thanks to Josh Van deR sales Rep.....stole a deal below the book the value ..S60 2015

"Excellent Buying Experience"

Josh was extremely helpful, there was no pressure during the buying experience at any point. The entire car buying experience was a pleasure from the beginning to the end

"Great Experience With Josh"

Just bought my second volvo (s90) and had a great experience with Josh Van der Weide. Josh was low key and low pressure. The buying experience went smoothly and he delivered on all counts. A great guy with a great manner.

"Excellent Experience"

I just bought a used car from Joshua Van Der Weide at Boston Volvo Village. Josh and his colleagues were outstanding people to work with. The process was stress-free, simple and fair. I highly recommend them.

"Excellent!!"

Bought a car from Boston Volvo sight unseen and when it arrived by truck it was just as nice as it was described. The car was meticulously detailed and serviced and it didnt hurt that the price was well under book. Very nice folks to deal with.

"Good Experience."

I recently purchased a vehicle from Boston Volvo Village in Allston. My experience was very positive. I went through their inventory online and found a vehicle I liked. I then called to set up an appointment for a test drive. Upon my arrival, the car was already parked outside the show room and was ready for me to test drive. I was greeted and introduced by their sale associate Terrell Mallory who is very nice and easy going. I test drove the car two separate times on two separate days before I committed to purchase. Terrell was patient and easy to work with. I also met and had a short conversation with their managers Phil and Ian. All three gentlemen made my transaction completely easy. Lastly, the lady at the front desk was very nice and welcoming too. Buying a vehicle can be one stressful thing, but meeting and working with nice people do make a big difference.

"Mrs. Jeannie Behrens"

I dealt with many dealerships shopping for my car and found Brianna from Boston Volvo exceptionally helpful. She really listens and searches for exactly what you want. I found a great deal close to my home which is the only reason I didnt head to Boston

"Good Experience!"

We bought a used car at Boston Volvo Village and we were very pleased with the entire experience. Mike D. and Marcelo processed the paperwork quickly, had the car ready for us as promised, and made the entire buying experience a pleasure. Thank you!

"Great Experience!"

I had a great experience buying a used jeep at Boston Vilvo Village! They were very helpful and even negotiated on price! :) I would come back to this reliable dealership.

"Used Car Purchase"

Excellent service and courteous .the process of purchasing was so easy due to the professional service from the minute i made contact with sales representative Brianna@Boston Volvo Village and closed the purchased with Sam.I really appreciated the courtesy..and professionalism of the staff.will definitely refer anybody looking a car this is the spot!!!! Thanks best regards Joe

"Good To Go"

Drove into Boston Volvo Village at Noon and drove away at 4:00 with a 2015 Volvo V60. Great car and awesome customer service.

"Excellent Customer Service"

I recently leased my first Volvo through Boston Volvo Village in Allston, MA. I highly recommend them. I had gone to two other dealers a few times each, but they did not seem interested in trying to meet the needs we had as potential new customers. A friend recommended Volvo Village to us. From the moment I walked in, my experience was different and I knew I would find what I needed there. Brianna Anderson was an excellent help online and kept up with me through emails, which was the main reason I went there. Stan Dubitsky, who is great as a representative for the company, found the car I wanted within a few hours of my meeting him. He was very informative and made it clear that he wanted to work to meet my needs. He also spent a lot of time, once I decided on the car I wanted, sitting in the car and going over its many tech features. Phil Jenkins was also another big plus in my decision to drive away in a car from Volvo Village. I highly recommend this team at Volvo Village for anyone going through the process of buying a new car.

"Great Experience"

Had a great experience with Boston Volvo Village. They helped me quite a bit over the phone/computer before I made the trip there. I really appreciated that the internet contact, Brianna, would interact, respond in a timely manner, and would actually answer questions, not just keep telling me to come into the dealership. They helped me with the trade in value of my car, via pictures I sent, which they stuck to when we arrived. We were paired with Josh, who was really friendly, easy to talk to, and took great care of us. He was friendly with our kids, and offered us endless popcorn, water, coffee, etc. Even offered to get us dinner if the deal took awhile! Kathy at the desk was amazing with my kids who are 3 and 4 years old. They had the time of their lives there, and everyone was so kind. They worked hard to get me a great deal on the exact car I wanted. Im thrilled with my new XC-90 and would absolutely go back to Boston Volvo Village in the future!

"Awesome Experience With A Great Staff"

My wife and I just purchased a new car here and were delighted by the experience. Sam Brandt, Brad Taylor, Brianna Anderson, and team delivered excellent customer service and were great to work with.

"2016 S60"

Brianna Anderson was exceptional!!! After responding to my question through the internet, she was the only one of several to respond to the question vice just “Come on in.” She was very personable, courteous and extremely helpful about the S60 I inquired about. Because of her willingness to work with me and talk with the business office we had essentially agreed to the terms before going to the dealership (which is 1.5 hours away). When we went there the next morning we were greeted at the front desk and she had arraigned for the salesman, Dave to meet us for the test drive.

"Great Team"

Just inquired about a 08 Sequoia and got the answers I needed from Brianna Anderson. I also got an email from the GM. All impressive. I was told they like working with veterans. #1 reason to go and see the SUV. Mike Dugan A.K.A. Mr. Swagger helped with a smile. Told us about the features, test drive, the works. After the paperwork was settled, Marcelo Kopper was a magician at finding us a great deal. All in all, I would return in a heartbeat to get another vehicle from these guys. Great place.

"Excellent Service From Andre Vieira"

I recently purchased a used 205 Lexus IS 250 here at Boston Volvo and I can absolutely say I had a wonderful experience. I had schedule an appointment at 3pm on a Sunday and when I arrived the car was all ready for a test drive. I was greeted by Andre Vieira, the sales and leasing advisor, who helped me throughout the process. I examined the car and found it suitable for what I was searching for. The negotiation process was respectful and not pushy. I also met the one of the managers and I believe his name was Bryan if Im not mistaken. He was very friendly and considerate. It didnt take too long before we agreed on a price. Once we agreed on the priced, we went forward to the financing process. It was a bit of a long wait before I meet the Marcello in the finance services but it was understandable considering how long paperwork can take. Regardless of the wait, Marcello was excellent in assisting us. I finished the paperwork and went to pick up the car the next week. The car looked washed and polished like it was brand new. It was a tremendous experience and I highly recommend others to come to Boston Volvo Village.

"Run Away"

Very disappointed. A car was advertised on line and when we got to the dealer after setting up an appointment, no one had a clue that we were coming in or where the car was. 1.5 hour car ride down from nh....but the pizza was good at a local shop on the corner. $100.00 lunch including gas and tolls.

"Best Car Buying Experience"

Walked into Boston Volvo JUST to test drive a few cars. Andre Veira was the sales associate that patiently allowed both of us to drive a few cars. Andre was professional and knowledgeable and showed us all the features of the car. I cant believe 2 days later, I have a new car!! This was the best car buying experience by far. Kudos to Volvo for their excellent customer service. Thank you Andre for everything!!!

"Great Customer Service Experience"

I purchased a certified preowned S60 T6 from this dealership. The crew at Boston Volvo Village handled everything expertly and professionally. I was particularly impressed with Michaels knowledge of the vehicle and his personable nature. The trade-in manager, Ian, worked with me according to my budget and treated me fairly. Their business agent, David, was very respectful and relatable and worked remarkably efficiently. There were others with whom I interacted, Nelson and Brian, and they added to the positive experience I had at the dealership. Buying a car is exciting and I had a fantastic experience with my purchase at Boston Volvo Village.

"Stacey At Boston Volvo Village Is The Best!"

We had a fantastic experience with Stacey Watson at Boston Volvo Village. She was equal parts knowledgeable, honest, and personal; we never felt pressured and always felt supported, and she followed through with everything she said she would. Stacey listened to our concerns and really worked with us to come up with a solution for our needs, and stuck with us through some indecision. She went above and beyond to ensure that we were taken care of at every step, and even when our needs extended beyond the sales sphere, she stuck with us to make sure we were well taken care of. Ultimately, we found the pricing to be spot-on, and our limited experience with the service department to date has also been positive. We look forward to a long relationship with Stacey and the dealership, and would enthusiastically recommend her to others. In fact, we already have!

"Andre Vieira Is Awesome"

I was working with Andre Vieira. He was very helpful and helping me negotiating for better deal with his manager and even found me a temp parking spot for my current car. I love the experience I have here more than other dealerships Ive been to.

"Volvo Village, Boston - Compliments - Andre Vieira"

My wife and I knew exactly what we wanted and went to test drive a car she found online at Volvo Village. Brianna was so nice on the phone. Andre Vieira is who worked with us. Andre is a dog lover, so pleasant to work with, and just a good man. Marcelo and Andre walked us through financing and worked hard to find us the best rate. Its a week later and we are so happy. I cant say enough about the team at Volvo Village and I will go straight back when the need comes up again. Matthew

"Great Leasing Experience"

David was thorough and clearly invested in getting the best lease option for me. He was easy to speak to and I felt he listened and answered my questions in a clear and forthright manner.

"Service"

First time buying a car alone, scared thinking of course im a female and the sales man would push anything just to make a buck. My salesman Nelson made me feel at ease with the whole process and make sure this is what I WANTED. He was very professional an extremely understanding what i needed since i have 2 kids and there safety is my number one priority. He brought me over to meet with the Sales Manager Armen who also was amazing and made me feel at ease with the whole process. Both Men very professional and would recommend anyone that is looking for a car to come to Boston Volvo, service is excellent.

"Distress Call Received With Excellent Outcome"

Doug H. received my distress call early Saturday morning when I blew out my tire as I was going to pick up colleagues to go to work. He reassured me that he would take care of me (and indicated that I should drive really slowly), as the lack of donut that no longer comes with the car as a standard feature was needed and the other substitute pump and gook did not work (safety was in the prior ownership always a standard feature). Doug calmed me down completely with his professionalism, compassion, and competence. On a super busy service day, he immediately produces a loaner car and sent me on my way AND added the service required by my car to the tire replacement. His honesty, listening skills, and credibility put me completely at ease. I explained that I could not return the car for effectively another two days. He made it a non-issue. My rear wiper needed to be replaced, he made it a nonissue. My mirror needed to be reset in the cavity of the mold, he made it a nonissue. Professional service people such as Doug have had a lot of training and experience. He is incredibly valuable to Volvo, just as sales professionals like Kerry are in fitting people with a high-quality vehicle that meets their needs. I am clear that the changes in Volvo ownership do not understand these intangible values, and do not understand the volvo clientele. I have been actively considering alternative to volvo (despite having been a loyal customer--two are purchases and two leases over 12 years) because of the new marketing tactics, which I receive with disgust and delete. I strongly encourage listening carefully to the people who know the clienteles before damaging the volvo name. I associate traditional car sales tactics with lack of quality. I am grateful for my past experiences and for the remaining staff like Doug and Kerry. It is critical that these professional be shown the proper respect, compensation and given the discretion they need to do their job effectively. Thank you in advance for your consideration. I really would prefer to stay with Volvo but am considering Tesla and Subaru because of the low-brow marketing, which makes me question whether volvo will actually maintain the high quality safety standards of their vehicles under new ownership.

"Wonderful Experience!"

I cant say enough good things about this dealership. I would recommend a trip to Boston Volvo Village to anyone looking for a new or pre-owned Volvo. I went to Boston Volvo Village after finding a car I was interested in on cars.com and talking with Myles about my interest. Myles was very helpful and assisted me in setting up a time to come in for a test drive. From the time I walked into the dealership, everyone was friendly and accommodating, not pushy or overbearing at all. Kathy in reception directed me to Andre, and he immediately brought the car I was interested in right to the front of the building. He made sure I was fully comfortable in the vehicle before we left the parking lot, even encouraging me to find my favorite radio station! Andre was personable & answered all of my questions. While waiting for financing paperwork to be completed, my mother and I asked if there were any good vegetarian restaurants nearby, and Andre directed us to Kathy in reception who recommended an excellent vegan Thai restaurant! Phil in finance was very helpful & not pushy at all about add-ons. Overall I had an excellent car-buying experience here from start to finish, and I would send anyone I know whos looking for a new or pre-owned Volvo to see Andre and the team at Boston Volvo Village!

"Great Car At A Fair Price"

Weve now purchased two cars from this dealership (three from Village Auto Group overall) and have been quite satisfied with the experience each time. The sales person, Sam, was friendly, knowledgeable and honest. We told him what we were looking for in a car, the must-have features and budget expectations and he worked with us to get the deal done . We came away feeling like we paid a fair price for the exact car we wanted.

"An Honest Salesperson, What A Concept!"

Although I was unable to find my vehicle at Boston Volvo, Myles and the team there are top notch. Myles was very professional and made a very good impression. Most importantly, you got that sense of being treated with respect and being honest and trustworthy. Yes, a car salesperson with these traits, what a concept!

"I Was Gona Buy A Volvo Xc 90 T8,"

No business. They vhere not aloud to sell Volvos to Iceland

"Recent Service"

I was contacted about a recall service and the service team was very proactive in scheduling a time, providing a loaner car and carefully explaining the service work for the recall and a regular service. They paid close attention to thinking about what I needed done. For example, they noted a torn wiper blade and replaced it. This is why we drive past other Boston area Volvo dealerships to come to Boston Volvo Village. If they care about the little things that I can see, I can trust they are taking care of the major things with the same attention to detail. Well done.

"Great Service"

Had my S60 serviced for noise in the front. Needed a hub bearing and I had to get a loaner car. What would usually be a nightmare was actually an easy process. Got my car back with no more noise and wasnt inconvenienced. Would definitley go back!

"Fast Service As Always"

I bring my Volvo to BV since it is convenient, fast, and efficient. My Volvo is a bit older, but runs great! I would recommend them to my family and friends.

"Great Customer Service"

Hassle-free, which is hard to find these days. Great buying experience! Love my new XC90. Stylish and nice smooth ride. would highly recommend Boston Volvo to my friends and family!