"Mr Jones"
Process was quick and easy, they took their time explaining all the features to me.
"Barbara Patterson"
2yr maint due had to pay cuz 24 months was up all maint done in timely manner and was extremely happy. Was upset that I had to pay for maint. Did get insp which I was prepared to pay .Just venting car only has 17800 plus miles so low for 24 months but no luck in ..but will be back to get lease upon expiration of this one..too bad I am sad wasnt in my budget..¿
"My Experience"
they are really attentive to their customers. very good.
"Outstanding Sale Person !"
Tony Tien Huynh is a very courteous sales person. A great gentleman. Very enthusiast. I was looking for a new van to trade for my old van. My husband and son was with me and we requested to see 2 cars - the van and the RAV4. He was willing and happy to obliged our requests . He made our buying process run very smoothly. We did not have to wait for a long time. He got what we wanted in the car and the price. I was very happy and satisfied with his outstanding service. He called the night before I pick up my new van to remind me of pick up and what paperwork that I have to bring with me. I was very impress with his service. I would definitely recommend Tony Huynh to my friends and relatives if they are looking to buy a new car.
"Expressway Toyota"
Very professional informative and courteous. Made the whole experience great. The service was done professionally and timely.
"Sales Force"
The sales force at Expressway was knowledgeable and helpful and as a result I got a great car at a good price. I would buy my next Toyota from Expressway.
"Thank You Xway!!"
Great atmosphere! The staff is very friendly, offer free drinks & food, and they have a comfortable waiting area as well. I am satisfied with my purchase from xway & will be recommending my friends and family here!
"Purchase Of Toyota Rav4 Xle"
My experience was wonderful. The staff at Expressway made me feel truly comfortable when I was purchasing my 2015 Toyota RAV4 XLE. Great prices, smooth process. Highly recommend Expressway!
"Customer Service"
Great service. Customer service attended was super friendly.
"Great Service!"
Great service! Courteous, Friendly. I love this place! Thank you
"The Staff At Expressway Toyota Are Always"
The staff at Expressway Toyota are always very professional. Willard took care of me today. He explained everything that would happen with my 30,000 mile check up and after when the work was completed he reviewed what was done. He did it all with professionalism and a smile! Nice job guys!
"Service Was Great"
Service was great- efficient and friendly. Punctual and comfortable setting.
"Service"
The service I received was the Best. #1 service, fast and Pleasant. Customer Service person answered questions I had and was really nice and helpful.
"Amazing!"
This dealership was amazing from start to finish. I walked in stressed only to be met by Ron, who was the most laid back salesperson Ive ever met. He was so nonchalant in fact, I forgot I had come in to buy a car! It felt more like having a natural conversation with a good friend! I left feeling great about my purchase!
"Leasing A Car"
Very friendly people ! Angelo was very helpful as well . He did an amazing job
"Lease Car"
I have leased Corolla le here, Scot is amazing. He explained us well, his service is excellent. Vladimir finance person is very good, excellent. He explained every bit of lease terms clearly and very cooperative. Overall excellent staff.
"Kevin"
Scott helped me buy my new rav 4 He was fantastic and a good guy.
"Sales"
Great service and Scott was very helpful in explaining concepts.
"George Higgins"
Scott was great ! Easy to deal with would recommend him to anyone.
"Mandar"
Thank you Angelo for helping. I got the best deal. I love my toyota .... lets go places
"All Around Great"
All around great experience here. Helpful and nice people here....
"Sales Experience"
Sales manager Danny and Donna made this a great experience for me along with my salesman. They all made sure I was happy with my deal and my vehicle. Thank you guys!
"Service Visit"
Dependable dealer, low prices, fast and efficient service.
"A+ Service"
Second purchase from Toyota Expressway and again they prove to me why I come back every time! Amazing service and friendly staff working. A+!
"Expressway Toyota Experience"
10/10!! Superb service from the staff of Expressway Toyota in boston! From the valets to the service writers, even to the cashier! All around 10 stars for this Dealership.
"Quick Service"
Service was quick and high quality, I have been here before but think I will be coming here all the time from now on. They also have a rentals and parts dept if you ever need something for your car!
"Professional Dealership"
Great experience and Dealership very professional. Fast service as well, I would definitely recommend this dealer to my friends.
"Fast Service"
Everything was good. Free wifi, free coffee during the wait, I got to watch tv (football season is back!) , and theres even little cubbie areas you can do work at. Thumbs up!
"Used Toyota Camry"
Awesome experience! I was instantly greeted when I walked in and set up with a salesman. the process was easy and I would recommend this dealership!
"Grateful"
Grateful to have worked with employees of expressway toyota in Boston. I feel they were very honest, and made the right recommendations for my Toyota Highlander. I left feeling relieved.
"Buying A Car Was Great!!"
Typically I hate buying cars and want to avoid at all costs. Not this time though!! Expressway toyota made this the most stress-free experience I think Ive ever had! The entire process was fast and I had my car within days.
"Car Purchase Experience"
Team was very attentive and made the process of purchasing for my father (who is elderly) very easy. He is a happy man!
"Helpful Staff"
Everyone at Expressway was helpful and knowledgeable. They provided me with answers to all of my questions. Salesman made this an amazing experience for my family and I.
"2017 Toyota Tacoma"
I purchased a 2017 Toyota Tacoma from Paul Watson, he was a good salesman. I got the deal I was hoping for.
"Repair Car"
The service I received was truly exceptional my car feels like New after the staff at expressway worked on it!
"Excellent Experience!"
I shopped around a little bit before and expressway has the lowest price by far. The service was great and I love my new car!
"2010 Toyota Rav4"
Easy buying process, Scott was a great salesman. Quick turnaround. Great service
"Oil Change"
Service was prompt and the staff provided me with a breakdown of the repairs needed on my car. Also included what I owed. Enjoyed free coffee while I waited in waiting area, comfortable as well.
"Toyota Dealership"
Staff stayed late to work with us to get a good deal. Test drove car, negotiated price, got a good discount. Overall very satisfied with the service.
"Happy"
My name is Yihen I came in service for brake work my car ready on time I am happy from expressway
"Expressway Toyota"
Great Service & Friendly Staff. Had To Leave At A Specific Time And The Staff Took That Into Consideration And Worked Under Pressure.
"Good Experience!"
I am not from the Boston area but I happened to be in the area and figured I would stop in to have my car looked at because there was a noise coming from back window passenger side. My experience was wonderful! The staff was friendly to me and they even texted to my phone when my vehicle was ready. I might come back out this way just for my next service.
"Satisfied Customer Again"
This is third time my family has purchased a vehicle at this location, each purchase was smooth and professional. KC sold us our latest vehicle and we found him to be extremely knowledgeable. Id definitely recommend giving this dealership a try
"Great Experience"
Dealer Scott was great!! Easy experience and good deals! Would recommend!
"Bring Your Own Financing"
I would like to start out with the positives. Billy Ray the sales manager and Angel Pepin the salesman that were with me throughout this transaction were patient and respectful. I am a numbers person, I bring my own printouts, calculator and numbers to crunch to make sure Im getting the best deal and to catch any potential errors as we are all human and make mistakes. After discussing pricing over the course of 2 weeks Billy ray, Angel and myself came to a deal we could all walk away from content. When I went to go through the sale the last Toyota RAV4 Hybrid had been sold while we were finishing up. I was disappointed to say the least. Billy ray said he would make it right and get me the same car in a color of my choosing but it wouldnt be until Monday the earliest, with it being Saturday that meant more time out of work but it wasnt through any error of billy rays and angels, it was toyotas system. So they called around Monday and found a vehicle and I was able to go in on Tuesday evening to start the finance paperwork. My down payment was taken before I saw the vehicle and before I saw any paperwork which put me on edge. After more than hour I was seen by Patrick in finance. As always I had all the numbers written down in Billy rays handwriting as well as mine, my cars payoff amount and any other numbers. Right off the bat the payoff amount Patrick had was wrong and considering that the credit union who supplies my loan was closed I didnt understand how the conflicting numbers could even be possible. I called the credit union the prior day and was told the pay off amount was good for 10 days. Patrick told me I was wrong I had a daily charge. I said this quote and the credit union says otherwise. He became increasingly agitated that I was questioning his numbers or where he got them. He agreed to change the number and threatened to call my credit union in the am. Please do. We continued in with him presenting me random waivers to sign and I said I have not seen any paperwork with the vehicle numbers and do not feel comfortable signing anything until I see all the numbers and the promised finance rate. He raised his voice and told me I was accusing him of being a crook and he got me the apr promised and his work should be enough. He kept saying who lied to you? I said I have a right to see every number and check the calculations myself before I sign anything. I am guessing Toyota has an order where most people sign here, initial there and never look at rhat they are doing. He printed the sale sheet and immediately at first glance it was wrong. $1000 over charge on sales tax. He said you would have got it back(upstairs) would have caught the mistake but was furious I did. He rips it off the desk and prints out another. This time the trade in amount was incorrect. He is now yelling at me and Im in tears. I am crying in a dealership over buying a car. I am not a young woman, this is not my first car purchase but because I choose to educate myself in advance, ask questions and check math I was abused by Patrick of expressway toyotas finance department. I am beyond horrified at the people employed. I have a credit score of 835, this was my second Toyota and I can assure you. It will be my last. Toyota has lost a customer, for life. I drove 3 Hyundais over the course of 17 years, a maker considered to be lesser than Toyota and I was always treated kindly and with respect, I never had an issue with any of my cars. My fault was feeling an obligation to helping our environment and going to the maker who provided that car. Never again. Shame on you Toyota for employing someone who cannot control his temper. I wasnt there bartering for a deal with him. Just checking numbers, crossing Ts and dotting Is. Im not saying to not buy from Toyota expressway as that would hurt Billy ray and Angel. Im saying bring your own financing so you never have to be subject to what I was.
"Expressway Toyota- Great Experience"
Excellent Service for Sales Rep Scott Mcmahon. Scott made me feel relaxed and answered all my questions. He knew the Toyota product well
"Needed Assessment Setting Up Bluetooth"
I came in looking for assistance settings up Bluetooth on my recently purchased Vehicle I was assisted by a man named Victim V.He went above and beyond to rectify my difficulties He was patient and thorough and even use his cell phone to YouTube the instruction video to ensure that everything was done properly Upon being completely satisfied and having my issues resolved I asked him for the name of his supervisor so I could explain how helpful he was to me Victor explained that he was a trainee and not yet certified to sell vehicles which wax all the more impressive!!! I will continue to shop at Expressway.I gave Victor my number and told him to give me a call when he is certified because I wil confidently send prospective buyers to Expressway and him in particular Welcome to Expressway Victor I see a bright future for you keep your commitment To having satisfied customers and you will go far in your In field Victor V.great service yesterday Sir Toyota you have a Gem !!!
"Car Purchase"
Great dealership to do business with, low prices, I had a great experience right from when I came in.
"Great Customer Service"
I was here looking to purchase a new vehicle. Everyone was friendly and accommodating. Very professional and all my questions were answered. I would highly recommend this dealership to anyone looking to purchase a new vehicle.
"Service Visit"
Everything was great fast and efficient. Great customer service. Guillermo was a great help. Thanks again.
