Honda North in Danvers, MA

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"Great Deal & Happy Customer"


User

from Andover, Ma

Recommended? Yes

Purchased? Yes


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I want to give a shout out to Wilter Cruz Sales Consultant & Peter Thistlewood Business Manager! I started my car hunt with two other dealerships before them and if I only I started with them I would have saved myself time, the hassle and most importantly money! This wasnt my first rodeo of car buying but my first time at Honda North and it was the best experience ever. Reasons being they were genuine, never agressive, but making the most effort to match all my requests - AND DID THEY! No hesitation matching True Car App Best Price for the car I wanted, giving me the lowest rate based on my great history with my past car payments despite me having not the best credit. The end result was the beat deal ever and they never once tried to push me into a terrible deal, threaten or make me feel like my back was up against the wall if I didnt agree right away like other dealerships I have been to. Honda North will have my next car purchase when I am ready to do it all over again in the furure! Please check them out first and you wont regret it! Thank you Honda North for my new 2017 Accord EX-L with Navigation/Honda Sensing!

"Hard Working Service Men And Women"


User

from Swampscott, ma

Recommended? Yes

Purchased? Yes


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Jennifer was so helpful getting my car serviced. The service department was very busy but she was kind and helpful. If you are looking for good service this is the place to go!

"Great Service"


User

from Georgetown, MA

Recommended? Yes

Purchased? Yes


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Dave was a great help in procuring my new Honda.. He was helpful, courteous and very professional. He spent a good deal of time walking me through all the new features of my civic. Love my new Honda..and highly recommend Dave as a sales rep and Honda north as a dealership.

"New Car Experience"


User

from georgetown, MA

Recommended? Yes

Purchased? Yes


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I purchased a 2106 Honda Civic and couldnt be more pleased with the service and sales department of Honda North. Dave Clifford was courteous, respectful and extremely knowledgeable. He spent a lot of time explaining the new features of my Honda. I love the technology package, the navigation system and the blue tooth features of my car. He was very patient and kind showing me features that i had not previously had on prior cars. I would highly recommend Honda North and in particular, Dave Clifford, if considering a new or used Honda.

"Postive Experience"


User

from Danvers, MA

Recommended? Yes

Purchased? Yes


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Dave Clifford was a pleasure to work with throughout the entire sale of my brand new 2016 Civic. I showed up 1 hour prior to Sundays closing time at Honda North and we were able to work out a fast and fair deal. He stayed 1 1/2 hours past closing time to ensure I was aware of all the necessary next steps I needed to take (calling insurance carrier, obtaining title, etc) to ensure I could drive off with my car by end of the week....and I did! During our arranged pickup he was there to listen to any an all questions I had pertaining to the car....and I had a ton of them! No pressure, no nonsense, just a customer service oriented, regular guy working with me to ensure I had the best possible buying experience!

"Best Honda Ever"


User

from Malden

Recommended? Yes

Purchased? Yes


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My agent Ed was amazing. Felt so comfortable during the entire process!!! Never felt any pressure at all.

"So Happy With My New Car!"


User

from Marblehead, MA

Recommended? Yes

Purchased? Yes


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Dave Clifford was great! I already knew the exact car that I wanted walking into Honda North. Dave let me test drive it right away and drive wherever I wanted to go make sure that it was the right fit for me. He answered all of my questions and was not at all like a typical pushy salesman. I felt like Dave and the Honda North team truly wanted to sell me the car at the best possible price and made the whole process comfortable for me. I bought the car and was scheduled to pick it up the next day. The car had a recall on it so Dave took care of the recall for me and had it fixed in time for me to pick it up as scheduled which I was not expecting. This was my first car purchase out of college and I am happy that I went to Honda North. Thanks Dave!

"Excellent Experience Buying A Used Car"


User

from Hull, MA

Recommended? Yes

Purchased? Yes


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Dave Clifford met us in the parking lot as we walked into Honda North and helped us, in a very good way, through the whole used car-buying process. He listened to what we wanted, responded to our questions forthrightly, and advocated for the price we hoped to pay. While all the paperwork was being processed, he kept us abreast of the timeline, making sure we were aware of each step. I cannot recommend Dave highly enough. Additionally, everyone else we worked with at Honda North was extremely friendly, pleasant, efficient, and customer-focused. The place was hopping (a non-holiday Saturday in February), but we never felt rushed or ignored. Honda North is a 90 minute drive from our house, yet I would highly consider returning for future car purchases.

"I Dont Think So"


User

from Strafford, NH

Recommended? No

Purchased? No


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The 2011 Camry I was interested in was advertised as a manual transmission - the last year Toyota put a manual in a Camry. The pictures of this vehicle clearly showed it as an automatic, which was confirmed when I spoke with a sales representative. I cant bring myself to do business with a dealer who doesnt know the difference. Misleading advertising.

"Best Service"


User

from Danvers Ma

Recommended? Yes

Purchased? Yes


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Today I went to Honda North in Danvers Mass and I couldnt tell you how nice and honest everyone was especially Dave Clifford. From the moment we told him we had a budget he was the most accommodatating sales associate weve dealt with all day. With a smile on his face he showed us everythin in the range we were looking for without any questions or pushing anything we couldnt afford on us. Honestly there was nothing to complain about and I couldnt complement him enough thank you!

"An Unexpected Pleasureable Experience"


User

from Ipswich MA

Recommended? Yes

Purchased? Yes


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On January 4, 2016 we made a visit to Honda North in order to look at new cars. We really expected to look and not buy! After being introduced to our salesman, "Dave Clifford" by Honda North management. our thoughts of actually buying increased. Dave was able to take what can be an unnerving experience and turn it into a positive, stress free situation. At no time did we feel as though we were being pushed to make a purchase. In the end we were able to find a new 2016 Honda CR-V which was very much to our liking and made the purchase that evening. Over the years I have bought many new vehicles, some good experiences and some so, so. Dave made this purchase shine over all of our previous buys. When visiting Honda North ask for Dave.

"I Have Been Unable To Answer Your Serveys Because"


User

from Danvers

Recommended? Yes

Purchased? Yes


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If you continue to do that fantastic service you provide my wife and I will be there for a long time.

"My New Honda Accord"


User

from Salem, MA

Recommended? Yes

Purchased? Yes


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The second we walked in we were welcomed by Dave Clifford, super awesome guy full of energy and information. He definitely answered all our questions and doubts and I absolutely enjoyed our experience there. Thanks to him and the lovely Stephanie in finance we were driving in no time and without any hussle what so ever. Absolutely loved our experience and 10000% recommended!

"Good Experience At Honda North"


User

from Danvers, MA

Recommended? Yes

Purchased? Yes


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Worked with Dave Clifford and he did a great job making the process easy. The car buying experience is often a hassle and its not easy to see whether or not you got a good deal but Dave and his team made it a pleasurable experience.

"World Class Service"


User

from Haverhill, MA

Recommended? Yes

Purchased? Yes


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Best service in the business. these guys really make you feel appreciated. big thanks to Ed and all of the service staff.

"Met Our Needs Quickly And Very Reasonable Pricing"


User

from Danvers, MA

Recommended? Yes

Purchased? Yes


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We had such a good experience buying, not just one, but two cars for our needs. Ed D was wonderful in listening to our needs, discussing options, knowing what other models had, and we found twoCRVs that met our needs. They have the biggest selection of used cars so it was natural to come to Honda North. Ed was really great to work with, and we HIGHLY recommend him to anyone looking for a car and for a good price.

"Evy The Wonderful"


User

from Gloucester, MA

Recommended? Yes

Purchased? Yes


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Kind and genuine are not words that are usually associated with people in the business of selling cars, but they are words that perfectly describe Ivanete ‘Evy’ Borges. I had the privilege of being guided through my first car buying experience at Honda North by Evy, and she certainly sets a very high bar when it comes to customer service. Working with Evy was pressure free. She took the time to listen to and answer all of our questions thoroughly throughout the whole process. We feel as though she really went the extra mile for us from start to finish and we couldn’t be more grateful. I drove my ‘new’ (certified pre-owned) Honda Accord off the lot on Monday afternoon and I haven’t been able to stop smiling since. If you want a hassle free car buying experience with a person who really cares about her customers go to Honda North and ask for Evy! She’s the best! Thank you Evy!

"Excellent Customer Service"


User

from Gloucester, MA

Recommended? Yes

Purchased? Yes


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After being completely ignored walking into a local Hyundai dealership, before we even walked through the door at Honda North we were greeted by Dave with a smile, a handshake, and an offer to help us. We were there to look at the 2015 Honda Fits. Unfortunately, the only ones left in stock were manual transmissions. Dave did not pressure us to look at other cars, nor did he push us to consider the newer, more expensive models. We came in to see the 2015s, and even though he couldn’t sell us one, he spent an hour with us showing us the features of the car and talking us through the buying process. He was very knowledgeable, very informative and could not have been more helpful. It is because of Dave that we did some further research into some of the other models available at Honda North, and returned the next day to look at the certified pre-owned Accords. We were disappointed that Dave was not at the dealership when we returned the next day (but we did work with Evy who was just as delightful). This has been my first car buying experience, and Dave and the Honda North team have earned themselves a loyal customer for a long time to come. If anybody is looking for a hassle free car buying experience complete with pleasant and professional customer service, I would highly recommend Dave Clifford and Honda North.

"Dave Clifford Is A Great Sales Guy At Honda North"


User

from Danvers Ma

Recommended? Yes

Purchased? Yes


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We just bought a cr-v from Honda North in Danvers. Dave Clifford was our sales rep and he was excellent. He did not pressure us in any way and took the time to really understand our needs. Dave has been with this company for about a year, and we know he will be a top performer. He has a wonderful ethics. Anyone in the market for a Honda should visit Dave. Our finance officer, Peter Andersen, was wonderful as well. Overall the whole process was simple and pleasant.

"Great Experience"


User

from Lynn MA

Recommended? Yes

Purchased? Yes


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I went to Honda North with a car in mind. I found a cr-v with a great price. When I went the car had a different price on it. They honored the online price and made the buying process easy. I didnt feel pressured into anything. It was all in all a comfortable experience. This was all thanks to Adam, who help me with everything. I would recommend him to anyone.

"Happy With Our Purchase"


User

from Newburyport, MA

Recommended? Yes

Purchased? Yes


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Today my wife and I visited Honda North to check out their inventory; which was extensive. We were greeted by Dave Clifford who was extremely helpful, but not overbearing. We gave him an idea of the two kind of vehicles we were looking for and he steered us in the right direction. No pun intended. We decided on a Honda Accord Sport vehicle. Dave helped us through the entire purchasing process and presented us with a monthly payment that works comfortably within our budget. I would recommend Honda North to friends and Dave Clifford as a Sales and Leasing consultant.

"New Car Purchas"


User

from Marblehead, MA

Recommended? Yes

Purchased? Yes


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HondaNorth was very flexible and accomodating. I tried to purchase an advertised car, but it was sold. They then found another one and sold it to me at the advertised price. Classy. The process was low pressure and our salesman was very earnest. All in all, as pleasant experience as I have ever had buying a car.

"Honda North Service Repairs"


User

from Rowley MA

Recommended? Yes

Purchased? Yes


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As always Tim was helpful in discussing and performing repairs and very professional and prompt in his reply to all questions.

"Good Service"


User

from Danvers, MA

Recommended? Yes

Purchased? Yes


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David Clifford helped me find an excellent and affordable car to fit my needs! I am very happy with the service I received!

"Great Place For Service"


User

from Danvers, MA

Recommended? Yes

Purchased? No


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Over the years, my wife and I have purchased multiple cars from this dealer. We also have our cars serviced here. We find them to be courteous, thoughtful and competent. When servicing our cars, they seem to go out of their way to make the experience as comfortable as possible. They try to accommodate your schedule, they usually wash your car free of charge, they offer a senior discount, and they offer coupons for a free coffee, soda or water to customers for redemption in their food area. We are very pleased with their services.

"Great Emergency Service Response 4:55pm One Friday"


User

from Rye, NH

Recommended? Yes

Purchased? No


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We were on a day-trip vacation in Rockport, MA heading home when mist started pouring out of the AC vents. We recently had an issue with similar symptoms with our daughters car in Florida and it was the engine head-gasket. We checked the GPS and Honda North Danvers was 9 miles away so we shut off the A/C and headed over arriving at 4:55pm on a busy Friday. The service rep (David Cvinar) was just great. He took us in even though we had never done business at this Honda dealer before, arranged for a rental car and we were back on our way home in about 30 minutes. The next day (Sat morning) they had checked out the car and determined that the only issue was that the AC unit was running very well and the problem was just that it was an extremely humid day combined with a highly effecient (cold) AC system and we had the AC venting on the fresh air setting. David clearly explained what was happening (without any condescending attitude found in many repair shops) and returned our car Saturday morning with no charge for the time/diagnosis/explanation. Having been unhappy with the service department at several other Honda dealers, this was a very nice experience for us!

"Karen"


User

from Peabody MA

Recommended? Yes

Purchased? Yes


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As usual the service at Honda North was very good. Generally when I call to make an appointment for my car, the appointment is immediate. I had to wait two weeks this time though due to the recall going on with Honda. I do not think that these recalls should affect the regular service of our automobiles. Honda should make arrangements so that this is not the case.

"Review"


User

from boxford ma

Recommended? Yes

Purchased? Yes


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found everyone at Honda north to be most accommodating,

"Purchase Of Cr-c"


User

from Melrose, MA

Recommended? Yes

Purchased? Yes


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Have purchased new Odysseys from Honda North previously. Wanted to get safe family car for our teenagers. Focused on CR-Vs. Researched the Honda North Certified pre-owned inventory, and was very pleased with the sales process. I was treated fairly and we moved through the buying process quickly.

"Great Staff, Great Service!"


User

from Rockport

Recommended? Yes

Purchased? No


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The staff and service at Honda North continue to be excellent! Another quality experience from beginning to end... from calling to make the appointment, meeting with service representative, to connection with Enterprise service for temporary car replacement, to picking up car, with extra attention paid to cleaning the outside of my car. There is a spirit of team work that is evident throughout Honda North staff. Service representative Tim OKeefe carefully and clearly answered all my questions, explaining that he would call before they proceeded with service, providing cost estimate, and answering any additional questions I had. I appreciated the time he took to make sure I understood the work to be done, and the additional attention paid to explaining/providing information on discount coupons I brought with me, to ensuring their use.

"2005 Honda Crv - Still Going Strong!"


User

from Beverly, MA

Recommended? Yes

Purchased? No


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It was a recall repair, I assume it was done correctly. The customer service was quick and courteous. My customer rep was Vic. The shuttle driver (Joe) was equally courteous.

"Honda North Is Top Notch Operation"


User

from danvers,ma

Recommended? Yes

Purchased? Yes


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My service experience was ,as usual, prompt and respectful. Vic was most pleasant and informative. These are just a few of the reasons my wife and I continue to return to Honda North.

"Oil Change And Wipers"


User

from Beverly

Recommended? Yes

Purchased? Yes


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I am always satisfied when I go in for my oil change on my CRV. Fast and efficient. Very friendly staff.

"Airbag Recall"


User

from Danvers MA

Recommended? Yes

Purchased? Yes


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Honda North is awesome!! Everyone is so friendly. The service was fantastic!

"Dont Understand"


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from Peabody, Ma

Recommended? Yes

Purchased? Yes


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Tim was very nice and very accommodating I was very happy

"Outstanding Service"


User

from Wilmington, MA

Recommended? Yes

Purchased? Yes


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Great service all over including the shuttle service.

"Extremely Satisfied"


User

from Georgetown, MA

Recommended? Yes

Purchased? Yes


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As always, my experience at Honda North was great. I expected to be waiting for a while for airbag recall work, but the work was done in about a half hour. Once again Im extremely satisfied.

"Service Review"


User

from Beverly, MA

Recommended? Yes

Purchased? Yes


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Vic is an outstanding service rep. She is always very courteous, professional and keeps us informed as to what is going on with the car. I would say my one complaint is that every time I bring the car in (even just for an oil change) the lights have always been changed from auto to off. I dont understand why the lights have to be adjusted for an oil change, but even if they do, they should be put back to the original setting.

"Car-telephone-check"


User

from ma.

Recommended? Yes

Purchased? Yes


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the best------tom------inspection or car sticker ma. telephone problem. checked @ repaired. Fast @ completed fast.

"Oil Change"


User

from Topsfield, MA

Recommended? Yes

Purchased? Yes


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I own a new 2015 Honda Odyssey and knew that I was getting close to needing an oil change. We were ready to leave on a weekend trip when the light clicked on, so I thought I better head to Honda North for that needed oil change. When I pulled in at the Express Oil Change, I was told that it would probably be about 45 minutes as it was quite busy. To my delight, it was done in 15 minutes! Honda North has been my car dealer since 2003 when I bought my first Honda Odyssey.

"Service Visit"


User

from Peabody, MA

Recommended? Yes

Purchased? No


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Excellent service as always. Have been a customer for several years.

"New Car Purchase"


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from Beverly, MA

Recommended? Yes

Purchased? Yes


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Everyone was exceptional in their service and attention to detail.

"Great Service Repair"


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from Danvers, MA

Recommended? Yes

Purchased? No


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Fast and personable. Our service tech Patrick was a pleasure to work with!

"Oil Change"


User

from Wakefield

Recommended? Yes

Purchased? Yes


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Excellent, prompt , courteous service. The service technician was very nice and answered all questions.

"Purchasing New Accord"


User

from Georgetown, MA

Recommended? Yes

Purchased? Yes


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Evanete Borges is an energetic, positive and helpful saleswoman. She made the buying process fun. She is a good listener and was very helpful around the model selection process. It all went very smoothly. Even when I noticed some scratches and problems with the paint on the new Accord after I drove it home, she was very responsive and encouraged me to trust that Honda North would take complete care of the damage. She facilitated making an appointment for a repair to occur tomorrow along with a loaner car.

"Easiest Purchase I Have Made"


User

from New Hampshire

Recommended? Yes

Purchased? Yes


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Very smooth and Ben was the best. Would shop there again for my next car in the future.

"Customer Service #1"


User

from Melrose, MA

Recommended? Yes

Purchased? Yes


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I went in for an inspection sticker and came out with my car vacuumed and washed! Thats great customer service!

"Purchase Of New Honda Odyssey"


User

from Reading, MA

Recommended? Yes

Purchased? Yes


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My wife and I have purchased several cars from this dealership over the last 13 years and had almost all of the service performed by them as well. We feel they are very competitive on new car pricing and make the purchase process very straightforward. Out of all of the Honda dealers in the area, our service experience has been superior with Honda North. We have heard negative things about other dealerships, especially with the service departments and wont go anywhere else.

"Purchase 2015 Honda Crv-ex"


User

from Groveland MA

Recommended? Yes

Purchased? Yes


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first rate came in for airbag recall on 2002 CRV...left with 2015 Honda EX same da..... sales staff and service dept outstanding in working with us Ahmad Alsarabi in sales verey helpful throughout the process and " Vic " Gillespie in service made the final paperwork and inspection happen ...we left for Cape Cod in the new vehicle next day a very solid an professional transaction all around we have recommended Honda North in the past and will continue to do so

"Excellent"


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from Beverly Ma

Recommended? Yes

Purchased? Yes


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Excellent customer service, from Vic the service rep to Cheryl the sales rep. I wouldnt go anywhere else.

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