"Thank You For A Job Very Well Done !"

10-26-2017

The sales + service staffs at Audi Burlington are #1 starting with General Manager Adnan Sehovic and his stellar support team including Business Development Manager Lauren Savage, Brand Specialist Caitlin Meuse, Business Manager Josh Morrison, and Service Specialist Jim Parolisi ... this is a highly skilled and knowledgeable team of professionals who helped to make my recent lease of a 2018 A5 Cabriolet (and many other models before it) a smooth transaction and pleasant experience ... thank you to all for a job very well done!

"Great Experience!"

10-01-2017

After shopping around at a few dealerships, working with Jay was a pleasure. He provided a stress-free no pressure experience and was able to answer all of my questions. This was a far cry from my experiences elsewhere. He was even able to beat the price IRA quoted me for my new Q5. I usually dread buying cars but I will happily go back to Herb Chambers next time. I recommend them for anyone!

"Great Experience!!!!"

09-14-2017

I highly recommend this dealership if your trying to get an audi. I had a great experience thanks to Peter Matton. Not only did he take the time to help me look for an audi that best suits me but he made it a smooth process . Let me just say I absolutely love this car (A6 s line). Thanks Peter for making this a great experience at Audi Burlington, ma.

"Wonderful Shopping Experience"

09-12-2017

This is my second Audi from the dealership and from the sales rep. The sales process was very easy and could make the deal in less than an hour which included test driving the car and come to agreement on price. No haggling.

"2018 S4"

09-01-2017

Thank you Jay for showing and selling us a fun and awesome car!!

"My 5th Car From Audi Burlington"

08-03-2017

nu wife and I have been working with Caitlin. It has always been a wonderful experience. Caitlin made a hurclian effort getting me an A5 sportback. I have no reason to work with another dealership.

"Excellent Sales Experience"

08-01-2017

Ive purchased 4 Audis over the past 5 years but my most recent sales transaction has reinforced my loyalty to this brand. I purchased my most recent Audi from Caitlin Meuse at Audi Burlington and I couldnt be more impressed with the treatment that I received. Caitlin was able to answer EVERY question that I asked without hesitation and she was incredibly patient with me (I know Im not the easiest person to work with). I was already an Audi fan but this visit to Burlington solidified my belief that Audi Burlington is one of the most progressive thinking stores around and their dealerships personnel do a far better job of creating an exceptional customer experience than any other brand. That is something that you absolutely should expect when spending upwards of $100k on a vehicle and Caitlin certainly delivered!

"Great Service"

08-01-2017

Very pleased with my purchase. David Centeio greeted me in a very professional way, answered all my questions and made the buying process a breeze.

"Best Car Salesmen"

08-01-2017

I had David Centeio as my sales rep, and he is by far one of the best sales rep that I have ever encountered. Even though I did not end up purchasing a vehicle, he was able to leave such a good impression that I felt compelled to write this review and commend him. He was very friendly and knowledgeable which really made me feel comfortable. He has definitely mastered the art of customer service and hospitality. As of now anyone that mentions car shopping, Im quick to point them in Davids direction!

"New S4 Purchase"

08-01-2017

Needed to move quickly as my previous car had engine trouble and I travel 80 miles each day to/from work. Caitlin (and the rest of the Audi Burlington team) was able to help me out quickly, get me into a few cars for test drives, locate the exact car that I wanted (wanted the sport suspension package, but didnt need the Nav package) and get it shipped up from Pennsylvania all within a 1.5 week period. Everyone was extremely knowledgeable and helpful and worked quickly. Will be returning for all maintenance and anticipate the high level of service will continue!

"Magnificent Dealership"

07-30-2017

Leased a 2017 A6, was so simple. From the minute we walked into the showroom we were treated like royalty. Everyone was so polite, knowledgeable,and accommodating. Not your typical high stress , nerve racking experience. Highly recommend Audi of Burlington you will be very pleased with your visit. And the car drives like a dream.

"Best Car Buying Experience Ive Ever Had!"

Simply the best car buying experience I’ve ever had! My sales person, Ali Mohajer, was extremely professional, personal and considerate with my time and knowledge of the value of the recent Audi I purchased. No games, just a good honest deal that will bring me back to Audi Burlington when I need my next car.

"Excellent Experience"

Excellent dealership. Entire staff is so helpful! Im very extremely satisfied with both the sales and service experience !! Recommended ¿¿¿¿

"Friendly Sales Team"

Havent bought a car from them (yet), but have test driven a car for my wife there, and have spoken to them about a car for me. Everyone has been friendly, low pressure, and professional.

"Great Client Service!"

03-29-2017

I would like to take this opportunity to leave a comment about my experience at Audi Burlington (MA) this week. My husband and I were lucky to be assisted by Ali Mohajer, one of the best dealership associates that we had the pleasure to meet. I say that because Ali was polite, professional, knowledgeable and he made us feel comfortable and at ease during our search. Thanks to Ali’s skills and willingness to help we were able to make a decision sooner than we expected. He accommodated our schedule and found the best match to suit our budget and preferences. We can’t wait to drive around in our new Audi. I felt compelled to write my feedback because I tremendously value client service. For me it is a deal breaker; the key factor which defines a good – or a bad – experience. I would like to thank Ali for helping us to buy our new car and I will gladly refer our family and friends to him (and Audi Burlington).

"Worth The Trip!"

03-20-2017

I had been watching for used Mini Coopers at dealerships across the country, and particularly liked a 2014 with very low mileage at Audi Burlington. When the price dropped, I called immediately and said I would take it. The reason being I was 1,300 miles away in Wisconsin, just a little far for a test drive. My gut feeling had to be excellent for this risk to pay off, and it was. I got a good feeling from the photos and description, and everyone I spoke with was helpful and very friendly. I mention this because while it was a laser dart for me--traveling across the country for a specific vehicle--it was not a major transaction for the dealership, and I could have easily slipped through the cracks. I had my own financing and was bringing temp plates for the return trip, so once we confirmed some paperwork issues about taxes and titling, they marked the car SOLD for me. I showed up 24 hours later, on a very busy Sunday about two hours before quitting time, and immediately had the pleasure of meeting Lauren and Renato. I had their full attention, and promptly got a tour of my Mini, an appraisal of my trade, and preparation of all the necessary paperwork. Again, a minor transaction in the scheme of things, but I felt that they shared my excitement and that made it fun for all of us. This carried through as I met Josh, the Business Manager, and we had a very enjoyable conversation as we dealt with more documents. I keep talking about the quality of the personal interactions, because the experience could have been pretty brusque, pressurized, or impersonal--and that could have been enough for me to never make the trip in the first place. But I felt that the staff liked their work and sincerely enjoyed helping me. Even the guy at the next desk said "congratulations" when I came back the next day to get the keys. A new vehicle is a big purchase for most of us, and its nice when its not just dollars and dickering. I feel I got a great deal, I LOVE the car, and Id hoist a brat and a beer with Lauren, Renato, and Josh anytime! (Thats how we do things in Wisconsin.) Thanks to all at Audi Burlington for contributing to my little adventure. When my Mini starts getting tired, Ill check and see what youve got on the lot.

"Warren R."

Dealership solicited me to buy my pristine Mercedes, then made a very poor trade-in offer on a new Porsche, with a ridiculously low discount. Salesman made no effort to win my business, and even turned me down when I asked for a test drive. He said they had no manual transmission Porsches on the lot, and did not offer to call me when they did have one. If I buy a Porsche, I will buy it elsewhere.

"Awesome"

03-10-2017

David Corbin was my salesperson for a 2016 certified preowned Cayenne. I went there the first time and didnt find one feature my wife wanted and I turned back. Within 2 days he found another car with the feature my wife wanted. He has gone above and beyond what his responsibilities were and I couldnt be happier. He even came to drop off the car to Rhode Island. Thank You David. You have been awesome Keyur Patel

"Shopped Cpo Used But Purchased New."

03-07-2017

Dave Corbin (sales) and Mikail Moiseyev (mgr) were extraordinarily adept in understanding my specific vehicle interests, and guiding me to the most suitable model. Thanks to their very personable interest in accommodating my dream, I drive a new 16 Cayman S that is spectacularly gratifying in every measure. Throughout the process my questions were patiently addressed, and the financial negotiations were respectful and transparent. The entire experience could not have been more satisfying.

"Very Satisfied 2017 Purchase Of Suv"

Very satified with the knowledge and professionalism that I received during my purchase this past week. Caitlin made my transition to Audi smooth and perfect. I could not have ask for such an easier process. Being a female and shopping for a car is not always easy. Audi Burlington made the experience that much better. Thank you

"Best Car Buying Experience!"

01-12-2017

I cannot say enough about my experience at Audi Burlington. I worked with Ryan Beattie and Josh Morrison, along with Nick Dota and Lindsey Allard. These three (and everyone I interacted with at the dealership) were professional, personable and respectful. I have bought cars from three different dealers in the past and as a young (31) woman, I have been talked down to and judged before speaking to anyone. With Ryan and the team I always felt like they were treating me like they would any other customer. I always appreciate a good sense of humor, and all three of them were very warm and joked right back with me. This car buying experience has absolutely made me a loyal customer to their dealership in particular. Thank you to Ryan, Josh, Nick and Lindsey!

"Thrilled In Utah"

I had a wonderful online transaction experience with Audi Burlington! Until now, I had never purchased much more than a toaster online. But after a couple years of searching online for the perfect Audi, I found a vehicle that resonated with me. It was not the perfect timing but the vehicle was perfect so I moved forward. There were difficulties inherent to a long distance transaction but Lauren Savage and Selma Rakovic helped me work through the details and stuck with me when we hit snags. Even without a personal relationship with me, Lauren worked tirelessly and advocated for me through the process. The general manager, Adnan Sehovic, condescended to help with some of the details which showed a commitment to customer service throughout the levels of the organization. Now I have my dream S8 in my garage, thrilled with my experience effected from 2,000 miles away. I only wish that I were closer for my next transaction with them. Jason Hoagland, MD Pediatrician, Tanner Clinic

"My Buying Experience"

12-07-2016

Positive buying experience. Made appointment to see a vehicle and it was ready and parked out front when we arrived. Sales staff friendly and attentive and answered all our questions. Vehicle was competitively priced and they offered what we felt was a fair price for our trade. The most painless buying experience I have had in years. Recommend this dealership.

"Great Experience"

12-05-2016

I had a wonderful experience, the dealership and sales rep were fantastic.

"Excellent"

The Porsche Dealership in Burlington treated us really well, We bought our Porsche with Jack Yan he is a very nice guy, a funny guy, honest, and very kind. I would recommend who would buy a Porsche goes to this Dealership because they are really good. The Manager treated us really well and both of them got our service to buy a new Porsche fast.

"Accommodating And Easy To Work With"

12-01-2016

Mike did a great job of getting the car I needed and arranging a fairly hectic out of state registration process. I looked for quite a while for the right car and when I found it Mike and Mikhail made it easy and pricing was fair as well. Great car. Great experience.

"Porsche Burlington Is Excellent"

11-21-2016

Big thank you to Mike Wootan for his patience and his knowledge of the Porsche Cayenne GTS. I went to lots of dealerships searching for a Cayenne and Porsche Burlington was by far the most helpful, most informative, and had the best selection. When looking for a car going to dealer is usually not easy or something most look forward to but Mike really did make it easy -answering numerous questions and sharing his thoughts as well. Thanks again and trust me if your looking for a Porsche, see Mike itll be the best decision youve made in a long time.

"Purchased Porsche Cayenne"

10-31-2016

I purchased a 2016 Cayenne and Jack Yan was my sales representative. I found him to be honest ans straightforward. He was outstanding. I would highly recommend him to others.

"Keeping The R8 Running Gr8."

I recently brought my car in after receiving a dash warning light. I was immediately warmly greeted by Brendan and Jim, and as if we were long lost friends, we all shot the bull for a good long time. Nitra kept me informed and updated around the clock, and Jason did a bang up job on what ended up being a replacement fuel pump. And although the part was being delivered from Germany, they were able to get it in several days sooner than expected and me happily back into my car early. All in all, a great service experience with a wonderful team.

"Great Experience."

10-21-2016

My experience at this dealership and with Ryan Beattie was great. He was very knowledgeable, answered my questions thoroughly and was very professional. Would definitely consider buying from him in the future.

"Worry-free Service You Can Rely On....."

10-21-2016

Jim has been taking care of my Q7 since I purchased this vehicle in 2011. He is very considered, efficient and very knowledgeable. He has definitely earned my complete trust in terms of what to expect and what needs to be done. I am so glad that I can reply on him whenever I need help. Liping S.

"Excellent Service And Extremely Professional Care!"

10-10-2016

I called this dealership from a state away with unexpected car troubles, and Derek went out of his way to make sure my unexpected breakdown went as smoothly as possible. He was ready to accept the car when I arrived, kept me updated throughout the entire repair process, and provided a loaner for the meantime to make sure I could continue working without interruption. I could not be happier with the service and treatment I received at this location, and will definitely be coming back in the future.

"Great Experience, Thank You David Corbin"

My wife and myself were shopping around for a certified or new Porsche. We were visiting relatives in the area. We were not from the area, but agreed we should stop in Porsche Burlington while we were in that area. We pulled in to the parking lot and started to walk over to begin looking. I dont think we were there two minutes and David Corbin walked out from the showroom and came over and nicely greeted us. This was not the usual in our travels, usually it seems as though we would be ignored at most dealerships. David was first class through and through and made the entire process a pleasurable one. David showed us several cars that would work for us, but we managed to narrow it down to one car after some discussion. David somehow took the negotiations out of the purchasing process and we ended up purchasing the vehicle within ten minutes at the price we wanted to pay. I was amazed how easy he made it for us. We came back three days later to pick up the car and he had it all ready for us and educated us on the car. There is not one negative thing we can say about David Corbin, the entire Porsche Burlington staff, and the entire purchasing process at this dealership!

"Great. Experience Shopping Here"

09-29-2016

Brian was terrific to deal with. He was helpful, pleasant, patient, informed and we didnt feel pressured by him. He seemed genuinely interested in helping us get exactly what we wanted and he worked well with his manager to make it happen. After the sale was done he spent as much time as we needed with him to teach us how to get the most out of the technology of the car. Zak in finance was as efficient as could be, prepared, organized, knowledgeable and highly competent. I would definitely work with this same group of people again.

"David Corbin"

09-23-2016

Just had an awesome experience at HC Burlington. From start to finish David and Chris Husband offered great professionalism ensuring a smooth buying process. Would definitely recommend buying from these guys. Cars not bad either!

"Shopping For An A4"

09-16-2016

Brian Okova at Herb Chambers Audi in Burlington did a great job helping me last week. Although I didnt wind up finding one that would work for me, he went all out trying to find one for me. Very knowledgable and friendly--not pushy at all. Good guy. Would go back again.

"Easy Process"

07-29-2016

Peter made the process of turning in my leased Q5 and getting into a newly leased one extraordinarily easy. I highly recommend him and Audi Burlington.

"Awesome Service"

I almost want to keep my mechanics and service department a secret they are so good. I really dont want you to know that Mica and Joe are two of the best Porsche mechanics on the planet, and that Anitra provides the best service and support ever.

"Exceptional Service"

05-31-2016

I had purchased my Audi in NYC, so needed a dealership in the Boston area to get it serviced. After reading reviews of Audi Dealerships in the area, I settled on Audi Burlington and after my experience with Derek Brodeur I understand why people are so happy with their service. I was treated like a I had been a customer for years! I highly recommend them to anyone looking for an Audi dealership to service their car.

"Rude, Unapologetic. Dont Try To Trade."

When they dont want to make a deal, expect a very unpleasant experience. Dont try to trade a car here. Honestly felt like I was run out of the place for having the audacity to expect close to KBB trade value on a trade - evidently not something practiced at this dealership. After literally driving 2 hours, getting calls from the dealership harassing me to make sure I was coming soon, and tons of email. Youd think with all that pressure theyd be willing to negotiate? Nope. Mikhail and Juan, I hope your rudeness comes back to haunt you or at least that someone scratches your cars up nice. Dont talk down to your customers, maybe youll make a few more sales.

"Professional"

04-15-2016

Audi of Burlington was possibly the best car buying experience ever. Peter Matton was professional, courteous and expeditious.

"Exceptional Service"

04-15-2016

I recently purchased a 2016 S-line Q5 from Audi Burlington. From my very first correspondence with Lauren, the personalized attention from Peter, the lets make it happen attitude from Jamie, to the final paperwork with Zak, the focus on customer satisfaction was always the first consideration. I found the dealership to be more than the sum of its parts, as each person shared a similar vision of what an exceptional experience should be. Even a minor request the following day was met with a bring it right over from Peter and and an immediate solution. An Audi is an Audi, is an Audi. The real competitive differentiates are the people at Burlington Audi.

"Very Responsive!"

04-11-2016

I was looking for prices on an A3, A4 and Q3. Lauren was great helping me with pricing and making sure I had the info I needed to inform my purchase. In the end I didnt buy through then, but I would return to them if I get an Audi in the future.

"Great Team - Ismael, Lauren, Stephanie"

I had a truly exceptional car buying/leasing experience with the Sales Team made up of Ismael, Lauren, and Stephanie at Herb Chambers Audi Burlington. Stephanie and Lauren were my first point of contact via an inquiry I made on their website. Both ladies worked diligently to provide me with the pricing options I was seeking out on the A3. They answered any and all questions I had. If they didnt have the answer right away, they sought it out for me. On the day of my test drive, Ismael (my sales agent) picked me up from public transportation (I live in the city) with the car I was interested in and I started my test drive. He was polite, accommodating, kind, and extremely helpful. I didnt feel pressured or uncomfortable at any moment during the test drive or at our sit down back at the dealership. This made my decision to move forward easy. On the day I picked up my car, the weather was a bit nasty. Despite those circumstances, Ismael picked me up at the Alewife T station and drove me to the dealership as I was anxious to be in my new car. Since I drove off the lot, Lauren and Ismael have been in touch ensuring Im happy with my choice and making sure I have all questions that have come up answered. I highly recommend this team at Audi Burlington!

"Outstanding Sales And Service Experience"

04-01-2016

I HAVE BEEN DOING BUSINESS WITH AUDI BURLINGTON FOR ABOUT 3 YEARS AND AM ON MY SECOND AUDI NOW...I HAVE COME BACK TO THEM BECAUSE THE TREATMENT I GET AT TIME OF SALE AND THEN AT SERVICE TIME IS SECOND TO NONE. JIM, MY SERVICE ADVISOR WAS GREAT SOLVING A TIRE ISSUE I HAD WITH MY S4.HE WORKED WITH THE MANUFACTURER AND WAS ABLE TO SATISFY ME COMPLETELY. MORE IMPORTANTLY, ADNAN THE GENERAL MANAGER IS TOP NOTCH...ALWAYS GREETS ME WITH A BIG SMILE AND HELLO...HE IS THE MAIN REASON I HAVE NO INTENTIONS OF DOING BUSINESS ANYWHERE ELSE.. IF YOU ARE LOOKING FOR A WONDERFUL AUDI EXPERIENCE...VISIT THEM

"Great Customer Service"

03-28-2016

Kevin Freeman did a great job taking us through the purchase of a new Q7. While a vehicle with the particular options we wanted was not available on the lot, Kevin was able to find a vehicle with the options we were looking for in the to-be delivered inventory. We were able to pick up our New Q7 within 3 days of Kevin locating it. Overall the experience was great from test drive, to trade, to delivery. We would recommend working with Kevin and Audi Burlington to others.

"Excellent Experience"

03-08-2016

Very pleasant experience!! We were looking for a new or used late model Porsche 911. Mike W. approached after allowing just the right amount of browsing time and offered assistance. Very helpful, very knowledgeable showed us new and used 911s, none of which were exactly right, all very nice but tend to be picky about options and color. Mike took down our preferences and called back after 3 weeks with the "perfect car". We saw the car, drove the car and purchased car within an hour. Truly the perfect car! The car was delivered to my home next day on time and in perfect condition. I would strongly recommend this dealership if you are looking for a Porsche or an Audi.

"Audi Burlington"

This dealership was very nice to work with. My salesman Peter Matton was very professional and no pressure. He answered all my questions and took the time to show me a few different vehicles but did not pressure me into buying anything. I settled on an Audi Q7 and it is a beautiful car. Thanks Peter!

"Friendly, Approachable And Down To Earth Staff"

02-23-2016

This dealership was the last stop on my 6 month search for a small SUV. I was currently a Mazda owner, and had looked at a lot of different makes and models. The last to test drive was the Q5. I was debating between the sensible choice, or the slight splurge. They helped me get the best of both worlds. As a female shopper, I had often found some unfair estimates given to me. Audi of Burlington never made me feel second. I was the one purchasing the car, so I was the one they dealt with. I was also not their most high end client, but they made me feel just as important nonetheless. Ever after signing all of the papers, their customer service has continued to impress me. The salespeople are personable. They follow up and they seem to genuinely care. Their finance guy who helps close the deal seemed honest and the financing office staff was thorough and considerate. I would highly recommend shopping here at least to see if the Audi works for you.

"Excellent Service Experience"

02-19-2016

I brought my Porsche in for annual service and was introduced to the new service manager, Marcos Almeida. It was an exceptional experience; Marcos was engaged, interested in describing what the problem might be with the tire sensors and then called to inform me about the options available to address the problem. Marcos took time to explain why they recommended what they did and I was confident that it was the smart decision. The car was ready when I drove the loaner back with the heat on and it was nice and clean. Im very pleased with the experience and hope that Marcos will stay in that role for a long time.