"Friendly People"

09-25-2017

Requested for an appointment to see a Jeep liberty which they informed me of a sold The staff was very friendly and caring understanding and offered to help in anyway since the vehicle I did like was already purchased. Anyone that would call Daric and inform you about a vehicle youre interested in that was sold in order for to help you in anyway seems to me that they were there to give you good guidance with a smile

"Good Experience"

09-13-2017

Garrett Hardy was my sales person and did a good job explaining the car and process. Thanks

"Seeking New Car"

08-18-2017

Great experience buying a new car at Hyundai in Auburn. Gill was amazing! He got me exactly what I wanted, for the price I wanted. I would definitely recommend this dealership.

"Good Experience"

05-16-2017

I would definitely go there again, sales people not pushy at all, everyone was very laid back which made looking for a car a whole lot more pleasant. Nothing worse than pushy sales people.

"Beyond Expectations!"

03-24-2017

I traded my Benz AMG S550 for a new loaded Genesis. By coincidence my salesmans name was Stan Otto Genesis. Stan is a true gentleman, real professional and I highly recommend him. I drove it for about 6 months thinking - well its not handling like an S class Mercedes but I didnt expect it at half the price. I had noticed on delivery that the steering wheel was off center by a couple of degrees and mentioned it to my service adviser when I went in recently for an oil change and tire rotation ($27 with coupon!) When I picked up the car they had performed a 4 wheel alignment UNDER WARRANTY which corrected the wheel. Well - it also corrected the fidgety steering! I am amazed and delighted at the performance, handling, ride and overall quality of this vehicle. Now after 2 services at the dealership my concerns about poor service reviews have been removed as theyre really working to improve their ratings!!

"Awesome Dealership "

01-16-2017

I bought my first car from Herb Chambers-Auburn in 2009, it was a 2009 Hyundai Genesis!! I was very happy with the service as well as the overall experience with the dealership!!

"Great Experience With Andrew At Hc Hyundai/auburn"

12-22-2016

Id like to thank Andrew and Natasha for helping my mother and I purchase a used Sonata for her from a Herb Chambers dealer that was located further from us. We are in central CT and found this car through the HC Auburn website although the car was actually in suburban Boston. Natasha worked to arrange its transport Auburn so we could see it. Because of a delay in the transport, Auburn offered to bring the car to us in CT. This was very helpful and unexpected. Andrew drove the car out the following evening and patiently waited for us in a Dennys while my mother drove it around. She made the decision to purchase and Andrew told us he would deal with all the paperwork, including the registration in CT and having the service dept look at a few minor items which we made note of. The was a little mix up when we went to pick it up that weekend due to a Massachusetts policy about temporary plates going out of state (or something like that) so Andrew arranged to get my mother a free new Elantra loaner until he could get to the CT registry and secure the paperwork; which he did as soon as possible. He than delivered the car to her in CT and drove the loaner back. All items requested were corrected by the service dept. All in all it was about as good a used car purchasing experience as I could have hoped for. This was a rushed process as my mothers old car met its demise in a minor accident so she was getting anxious and a little stressed to find a replacement. Andrew was very patient, helpful and understanding throughout the whole process. I would definitely purchase another vehicle through Herb Chambers Hyundai of Auburn with Andrew and Natashas assistance. My wife will verify that I am an actual person (to some degree) and not a paid (although I did get a free bottle of water) employee of the dealership.

"2 Words....crystal Floyd!"

Crystal is amazing! I told her what I wanted and she made it happen. I will definitely go back to her. This is my 4th car with you guys. Thanks to Adam M & Rusty for your help as well. Crystal, thanks for keeping that pesky PM away :) I love my new car!

"I Love My Car!"

When I went into Hyundai in auburn I was referred by a family member. I had a bad experience at another dealership further away and decided to just try, "maybe they have other used cars I could look at" I thought to myself. I didnt think I could get anything! Ultimately I wanted a Toyota or Nissan. All I NEEDED was four wheels and an engine, and maybe all wheel drive haha. Not only did Meagan find me a car with all wheel drive, it had everything I WANTED! Moonroof, navigation, Bluetooth, push to start, heated seats, back up camera... You name it, I had it! Not to mention it is bigger car than Im used to owning. I love my new car. Granted, its a Hyundai but I love it! Its perfect for my little family. Thanks Meagan for such an amazing experience. All the staff were great, financing manager was amazing. Just to see a great team work together and with positive vibes made it a great

"Great Customer Service"

Great experience at herb chambers Hyundai they take the time to makes sure everything is great after the sale I would definitely recommend this dealer to family and friends

"Zeke Is The Man To Go To"

09-02-2016

I was referred to this dealership to work with Zeke. Instantly I was able to make an appointment with him to buy a car. He worked with me to find a car I liked within my price range. I was able to test drive and start the process right away. He completed all the paper work, set up insurance, got my car inspected and registered which took a lot of pressure off me. Zeke made sure I was happy with my purchase and understood the whole process before I left the dealership. He also kept me updated through the entire paperwork process. I knew exactly what and when something was being done. I am so happy with the service I received from Zeke at this dealership and I would recommend anyone to him.

"Top Notch Service From A Top Notch Dealership"

07-21-2016

Went into Herb Chambers of Auburn today doubting Id be able to trade up due to how much I owed on my current car(at the time). I looked around their lot checking prices and models and just when I had a question I was greeted with a smile by Ryan MacLean. Within 5 - 10 minutes he had my car looked over by his manager, took down notes about what Im looking for, and finished the paperwork needed to find out if what I wanted to do was doable. He gave me a list of cars that would work for me to keep same monthly payment. He was very knowledgeable about the cars specs, mechanical workings and even helped me sync my phone up to my new car and how the apps worked. Ive honestly never had such a great experience with a car dealer before. The rest of the staff was very friendly and made the experience smooth and painless. If you want a great buying experience with friendly knowledgeable staff that doesnt hound you about buying more than you want or need this is the place to go.

"Easy Quick And Painless Leasing Experience"

04-25-2016

Thank you Stan, it was a pleasure doing business with you again. This was the third Hyundai that we purchased or leased from this dealership and it wont be the last. Every time we are in need of a new car the experience at Hyundai Aubun has been quick and painless. The staff has been excellent and manages to always meet our budget requirements. We have worked with Stan on out last three cars and could not be more pleased. Keep up the good work.

"Tyler Hendrix Sales & Leasing Consultant"

My past experiences when car shopping overall have not been that great. However, my salesperson Tyler Hendrix was extremely helpful. Tyler Hendrix had a lot of product knowledge and was a very good listener. I had a lot of expectations and Tyler met every single one of them. He found the perfect Elantra for me that fit my life style and needs. He wasnt the type to try to sell me any car just to make the sale, he was interested in helping me buy the right car for me and wasnt going to be happy until I was happy. Overall the experience was fantastic and Tyler Hendrix met all of my requirements and he is the salesperson for you. Best salesman in the store as far as Im concerned even though there entire staff is very helpful and knowledgeable. Five Stars all day long, you go Tyler Whhooott Whhooottt.

"Warranty Problem"

02-01-2016

Had to bring my 2015 Sonata in for minor warranty work. Issue handled promptly. Gave me a loaner car because I live 25 miles away and car would be tied up most of day.

"A Great Car Buying Experience"

09-14-2015

I would like to thank David Caraballo for a great car buying experience. This was my first time really buying a car and I was nervous at first but David was helpful and worked with me to find the car that was right for me and that would fit with my budget. I got the car I wanted at a price I could afford. So though I started the process nervous it ended with me very happy. And now I have a Sonata! If you are thinking of shopping for a car at Herb Chambers Hyundai of Auburn I highly recommend it and you should definitely go see David Caraballo!

"Car Buying"

09-03-2015

I would like to shout out David Caraballo Jr. for assisting me in the car buying process. He was superb and made me feel very at ease. Explained the process in a professional manner and made me feel comfortable in obtaining the car I wanted. Also, Anthony Bailey was great with the financials and was easy to talk to very friendly and professional. I was not nervous and I felt great!

"Leasing A Hyundai"

I had a problem concerning my lease. Good news it was resolved by all. Thank you Nicole and Devon for helping me out. I would again like to thank you for looking out for us and resolving this in a timely fashion.

"Recent Leased Sonata In Auburn"

I recently leased a 2015 sonata and my leasing experience was not happy I was told they would payoff my other lease of four payments. I received a check for only three now I am having a difficult time getting the fourth payment to make the payoff for my other leased car. I am hoping writing this review will help me receive the fourth payment as soon as possible. Thank you shirley martin

"Great Service & Mechanic"

Ive always been a fan of Herb Chambers dealerships before and this was no exception. I brought in my car to check some electronics after I installed a part myself. Mechanic Lisa was fantastic, helped me calibrate the system properly, did a 38-point inspection and told me what maintenance was upcoming and what I should get done despite the fact that I have moved away and would not be getting any future work done at this dealership. Herb Chambers is always professional, always does a good job, and always goes the extra mile. Thank you.

"What A Great Experiance!"

We came to this dearlership just to explore our options be it a new or used car. We left with a new 2013 Hyundai Veloster. First wed like to thank sales consultamt Jeff Allen for being a great listener. He understood our wants and needs and presented us with alternatives to match these needs. Buying a car is not a five minute process. The back and forth did take some time, BUT NEVER were we ever pressured. That goes for the Gen. sales Mgr. Matt and finance director Anthony Bailey. In the end, we were very happy especially with the financing. Anthony even did better than our credit union! We can not wait to piock-up our new car. Thank You Herb Chambers! A totally great buying experiance. Looking forward to our next purchace.

"Great Service Department"

03-05-2015

My Hyundai Veracruz broke down in Oxford last year, right before Christmas. I was forced to bring my car to the nearest dealer instead of Bertera Hyundai in Sprigfield, my usual dealer. I received phenomenal service. Friendly staff, informed frequently of updates, staff dedicated to making it as painless, and inexpensive as possible for me. They struggled frequently with my extended warranty coverage and gave me a complimentary rental car when they refused to cover the length of my stay there. Love this place!! Thanks Hyundai

"Awesome Dealer"

03-04-2015

I highly recommend this dealer, after casually looking for a car for about 3/4 months I found one on their site that I was interested in - Im not from the area so I decided to take a weekend day and drive out. My boyfriend and I walked around the lot for 10/15 minutes before anyone came out to see what we were looking for - which gave us a chance to look around and talk. When Dave Anglin (highly recommend) came out I was about to tell him exactly what we were looking for and he came through for us. Our first ride in the first car he put us in, I knew we would end up buying the car. THIS DEALER IS SO GREAT! We put a deposit down on the car that day, and I actually went back by myself to have my trade assessed and work out the final deal. They gave me more for my trade than I wouldve gotten anywhere else, and I didnt feel like I was haggling back and forth. Everyone at this dealer made me feel so welcome and comfortable, PLUS I got to ring a gong after the purchase was complete. Truly, I had fun buying my car though I definitely have had more fun driving it. Do yourself a favor and stop in and see Dave.

"Proud Sonata Owner"

12-08-2014

just purchased a sonata at Herb Chambers auburn and I was very impressed with the whole experience Tyler Trinque,Joey Bush,Steve Zografos all were very thorough and helpful. 5 stars

"Best Buying Experience Ever!"

11-21-2014

This is the first new car we have purchased in over 10 years. I hate buying cars. The stress, the games, its all too much. But Tim and Anthony at Herb Chambers Hyundai, could not have made the experience any better. They were patient, honest and got me into the new 2015 Sonata without breaking my budget. I cannot say enough great things about this dealership and these two gentlemen in particular. Thank you guys for making this process virtually painless. I will be a returning customer for sure!!! I LOVE MY NEW CAR!!!!!!

"Great Hassle Free Customer Service!"

10-21-2014

I just recently bought a car from here and after dealing with many different dealerships I can definitely say this place is fantastic! If you dont want to deal with constant bartering and wondering if you are getting a good deal or being scammed this is the place to go! I worked with Anthony Santos and I recommend asking for him if you go! He was extremely knowledgeable and helpful and I didnt feel like I was being pressured at all, rather he just wanted to find a car that I would love and would work with my budget! The customer service was above and beyond, they even drove the car out to me when it was ready since I lived further away and he helped take the plates off my old car which was not an easy task! And show me how to work all the different technology things in my new car! He took extra time to do nice things and this was after the car was already bought! So go buy your next car here and ask for Anthony! Ive never written a review on anything before but these guys deserve it!

"They More Than Met My Challenging Needs!"

09-16-2014

Jeff Allen and the team at Herb Chambers Hyundai of Auburn helped me to purchase a car and register it in DC. It was not an easy challenge, and they all went above and beyond to get it done on my short timeline. It was an excellent experience!!! I cant imagine buying a car anywhere else.

"Thank You For Being There!"

08-12-2014

We arrived at the Herb Chambers Hyundai dealership by fate. Our family was on its way back from a vacation when our 2003 Santa Fe had a catastrophic mechanical failure on the Mass Turnpike. While we were extremely lucky that no harm came to us or anyone else on the road, it was clear that the vehicle was seriously damaged and undrivable. We had no choice but to have the vehicle towed. As luck would have it, the Herb Chambers Hyundai dealership was a short drive off the Auburn exit, of which we were within a quarter mile of. This would turn out to be the biggest stroke of luck and an absolute blessing for us. The Santa Fe arrived at the dealership 5 minutes before they closed for the day! As I was making final arrangements with the tow truck driver, my family was brought into the dealerships waiting room where they were made comfortable while my wife explained what had happened to us. The staffs outward friendliness and concern was very comforting since the bad situation was getting worse as we realized that we would not be going home but spending the night in Auburn, Mass. This was made more difficult to take since this whole ordeal happened on a Saturday evening. The dealerships service department was closed on Sunday. We were truly stuck. I must give huge thanks to Matt Vuelta - one of the dealerships Sales Managers. Even though he had a previous engagement since, at this point, the dealership was closed, Matt took it upon himself to continue to watch over my family as I was trying to pull some of our belongings out of the car for an overnight hotel stay. We then piled into Matts car and went to the hotel. However, he didnt just leave and drive off. He stayed with us while I attempted to get a room for the night. The bad news piled up some more when I found out that every hotel in Auburn was booked and the closest available room was in Marlborough. Not wanting to leave us stranded, Matt took us back to the dealership where he first provided us with a loaner even though the Service Department was closed. He then got on his computer and found us a room in Marlborough. Matt assured me that the Service Department would be aware of our Santa Fe and hed try and get it pushed in first thing Monday. Thanks, Matt. Ill never forget your kindness. First thing Monday, I got a call from Bill Peters, Service Manger for the dealership, who explained exactly what had happened to the Santa Fe and that the repair could very well be something covered by a factory recall. However, he wouldnt know for sure until he checked with Hyundai. It was very hard waiting for Bill to call back. I was praying the damage was indeed something covered by a recall, but if not, how much would the repair be? We certainly hadnt budgeted for this kind of disaster, so between getting things going with our insurance company, and the possibility of having to abandon the car, I was fearing the worst. The "worst" did creep up when Bill called me back later in the afternoon and told me everything that was going on, Sadly, Hyundai wasnt going to cover the repair! But that feeling of total hopelessness vanished when Bill said the dealership was going to cover the cost of the repair since we had been through enough and he just wanted to get the vehicle fixed and for us to get back home safely - which was still 430 miles away! I was speechless. I had never before experienced this type of concern, outward friendliness and goodwill. I was completely without words. So even though we had to wait it out for a few days since the repairs were quite extensive, the Herb Chambers Hyundai team was simply wonderful. Words will never express my sincerest gratitude to Matt, Bill, and the repair technician who spent hours repairing the vehicle and got us back on the road. The service was impeccable. The vehicle seems like new again! We arrived home safely and owe a huge debt of gratitude to Herb Chamber Hyundai. Finding the dealership was truly a miracle.

"Great Experience!"

06-24-2014

Really, really impressed with this team. Couldn’t have asked for a better car-buying experience! I recently started looking to purchase a certified pre-owned car. I did research online ahead of time, and then scheduled appointments to test-drive vehicles at several different dealers. Herb Chambers Hyundai in Auburn was my first appointment. I had no intention of buying a car when I walked in, but they were great—very helpful, answered all my questions, not at all pushy, had a sense of humor, were committed to exceptional customer service, and got me everything I wanted at a really good price—so, to my surprise, I ended up buying a car. Brianna was my first point of contact—she was great, really helpful answering my initial questions and getting me set up with an appointment. My salesman, Mike Cardozo, was exceptional. Very knowledgeable, really funny, and not once did I feel pressured into buying a car—I genuinely felt like he was there to help me out. And when I asked for automatic locks/keyless entry to be installed in the car, he advocated on my behalf with his manager. Mike totally broke every stereotype I had about what a car salesman is like. Ask to work with Mike, he’s great! Managers Joey and Tim were also extremely helpful. At every stage of the process, I kept waiting for it turn into this stressful experience—but it never did. Such a positive experience!

"Great Experience"

03-31-2014

Just got my third vehicle from you guys and I want to thank Mike Cardozo for being awesome! He got me exactly what I wanted and is officially my new favorite salesman!

"Fabulous All Around!"

02-05-2014

Thank you for a wonderful experience! I love my new 13 Elantra, Bill Ethier was so nice, knowledgeable and helpful in the whole process. He knew what I was looking for, what I needed in my new car, and want I had for "wishlist" as well. We found the perfect fit! Better gas mileage for my long daily commute, room for the family, etc! Start to finish a seamless process!

"The Best And Most Satisfying Car Buying Experience"

01-21-2014

I got to say, that after a terrible experience with herb chambers Honda in Boston, the guys at herb chambers in auburn saved the day! The buying process was comfortable, clear and most satisfying. Especially the services of Michael Cardozo and Matt Vuelta were exceptionally. From now on, I wont even consider to buy a car somewhere else.

"Thank You"

12-26-2013

Thank you very much! I love my Venza and now I love my newer one even more. I wasn’t even thinking about trading in my Venza but when they called me and told me about the Venza loyalty I couldn’t resist. Mike Demers and Jacob Perez were very helpful, nice and a pleasure to work with. I hate the car buying nightmare but these two made it a fun and quick experience. They kept me laughing which made the time go by without me even noticing. Thanks again guys you ROCK!!!!

"Great Experience!"

My husband and I had a great experience buying our new Elantra from Herb Chambers Hyundai in Auburn. Jeff Allen was our salesman and he was terrific. He made the process a lot of fun, answered all of our questions and helped us pick out the best car for our needs. Matt Vuelta made the financing process look easy and painless. They were both very knowledgeable and helpful. I would strongly recommend these two gentlemen if youre in the market for a new car.

"Awesome"

11-25-2013

Stan was great from the minute we walked in the door. He took what we had to work with and made the purchase happen. The entire dealership worked very hard to make sure we were happy. I love my new Hyundai Sonata! I will recommend this dealership to anyone looking for a new or used car. Thank you

"Great Experience!"

04-06-2015

Thank you to everyone at Herb Chambers for seeing this deal through. It took a lot of hard work from Stan and the finance guys to make it happen. I am in love with my new Hyundai Sonata

"Absolutely Wonderful"

11-20-2013

This was our fifth Hyundai in our family, and my first time as a new buyer on my own. We originally went in response to an ad for a used Accent hatchback but I ended up walking away with a new lease on a much newer Elantra sedan for a better rate and a better deal, and still feel very satisfied. What I had originally been worried about as a stressful process turned out not to be so. I worked with Michael Corduzo throughout the entire process, except for financing in which case I worked with a fellow named Stephen. Both were friendly, pleasant and professional, were willing to listen to any concerns we had and had answers at the ready for any questions that came up throughout the session. The entire time I felt like someone that mattered, not just some statistic. We have been going to this branch for many years for everything from routine oil changes to regular service to even many major repairs and have always been satisfied by the level of service and treatment we get. It only seemed fitting that I return here for my first purchase.

"New Hyundai Purchase At Herb Chambers In Auburn, M"

04-06-2015

After much research I have decided to buy a 2013 Tuscon at Herb Chambers in Auburn. I wanted a specific color and interior. The salesman was excellent to work with, and found me the only one similar to what I wanted on the entire East Coast. I had to give up the specific interior trim that I wanted. The sales process was straight forward, and Jeffery got me the most deal that I could. It was less than I expected, but in the end mostly acceptable. The finance process was a different story entirely. VERY high pressure to buy extended warranty coverages. It took forever to actually get around to purchasing the car! I finally said I had enough, and decided on a tire warranty that at least made some financial sense. After three hours of purchasing, we finally drove out with my new and lovely Tuscon. We only have a few miles on it so far, but I am beginning to love it. The facility was nice. However, considering that it is mid November in MA, it was poorly heated, and I froze through the three hour purchasing ordeal! Something could be done to make the customer more comfortable. All in all, while it could easily have been an excellent experience, it was at best a good experience. Kudos to Jeffrey. He was good to work with.

"Robert Krasinskas"

11-06-2013

I was never a loyal customer to a brand until I bought my 1st Sonata in 2007. Now I am on my third Hyundai with all the thanks to Marty Reardon. He has been there with me for the 3 purchases and is a very understanding sales rep. He knows what I want and gets the vehicle I want. He is a super person. He helps you every step of the way. The new service and waiting area is great. You dont mind waiting for your vehicle to get serviced. Again, thanks to Marty for the wonderful job you do!

"Best Dealership Ever!"

10-17-2013

The Absolute BEST dealership I have ever bought a car from. Just incredible people! Mateus, youre simply the best my friend! Thank you so much for all your time and all your help. If you are even remotely thinking about buying a used car or a new Hyundai, you owe it to yourself to go see Matues. I promise that he will take care of you and treat you with more respect than youve ever received from any other salesman at any other dealership. Thanks again Mateus. Rhett, thank you too buddy. It got pretty tricky working things out for us. You even stayed wayyy after closing to get all the details worked out for us. You went above and beyond! Thank you so much for everything you did.

"Herb Chambers Hyundai Of Auburn"

09-30-2013

Marty was a pleasure to work with. I was a first time car buyer, and he helped me navigate this process. He was very knowledgable, and made me feel like he would help me find the best deal there was. I appreciated his patience. I am now a proud Hyundai owner and if it werent for Marty, I might still be looking for a car.

"Not A Dealership Id Even Consider Going To Again"

04-06-2015

HC Hyundai of Auburn had a 2012 model to which I was highly interested. I actually had a refundable deposit on the same car elsewhere, but this one at HC Hyundai Auburn was Certified Pre-Owned and had the manual transmission (my preference). It made sense to give the one at HC Hyundai Auburn a last chance before I went and bought the one that wasnt CPO. I try to contact them through Cars.com. I write a very detailed description of my situation saying if I like it I will buy it that day as I needed to make a choice within the next 48 hours (my car was on its last legs and I had a long driving week ahead of me). I received one of those fill-in-the-blank automated messages: Hello (insert name here). We see that youre interested in a (insert model and year here). We have many deals on automobiles that suit your needs...etc. (How do you know my needs? In my initial email I said I narrowed down to my choice to one car model and one car model only, and you only have one of thsoe cars). Obviously reading those mindless automated emails is not the service I needed. I replied to their automated message asking for a real person to reply and that wasting time wasnt a real luxury we had if I was to check that car out. I received another automated response that addressed precisely ZERO of the questions I had asked. I replied one last time and copied in a few people up the ladder I found from their websites, and cited their "company mission" and the "quality policy" they publish on their website. This one got a response!!!!! I got a sales guy who just kept asking when I could come in for a test drive. My two initial emails said EXACTLY when I could come in... if they would only address my questions which would prove that it was worth the drive all the to Auburn. So obviously throughout all of this NO ONE THERE took the time to read an interested customers questions and respond to them. I called at 4:45pm on a Friday. Apparently emails werent their strong suit. I got someone on the line who was much nicer than the sales guy in the emails. I said I could probably be there by close (6pm) but I couldnt guarantee it due to potential weekend traffic as the unknown variable. She said if I couldnt get there by 6pm no one would be willing to stay a few extra minutes (her included) because they were all going out together at 6pm. So a customer calls up and says hes about to buy a car elsewhere but likes yours better and will be there with cash in hand to check out your car and the reply is "no thanks, its time to go out drinking". Thats enough. I will never do business with HC Hyundai. I ended up buyng a 2012 Hyundai from a Subaru dealer which doesnt get me the full 10yr/100Kmi warranry but I also am glad a bunch of pushy, lazy sales morons didnt get my hard earned money.

"Michael Cardozo, Great Salesman!!!"

04-06-2015

On the evening of Wednesday April 24th, 2013 I visited Herb Chambers Hyundai of Auburn with no intentions of necessarily purchasing a car the day of my visit. I did however have a car in mind and was strong on my decision to purchase it eventually. I called the day before to set up an appt. with Michael Cardozo which could not have been a better experience on ALL fronts. I could not have asked for a better sales person. He did not pressure me into ANYTHING and only expressed how much he wanted to help me and nothing more. These words were genuinely felt throughout the whole experience and not once did he fail to come through with anything he promised me and even on things that werent promised he went above and beyond to do EVERYTHING. I felt and saw how committed he was to doing everything he could to make me happy. Michael was accommodating to all my needs. He was on point with answering to and helping with all my specifics from car info, to negotiating, and everything possible you can think of. He was very patient and EXTREMELY helpful throughout the process from beginning to end. I have not one complaint about my time at Hyundai of Auburn. My family has bought their last 2 vehicles from Herb Chambers of Auburn. In 1997 we bought the Hyundai Elantra Wagon from the Herb Chambers of Auburn and in 2002 we traded that in to purchase the Toyota Corolla S that I traded in for my most recent purchase a few weeks ago from Herb Chambers of Auburn which I had such a great experience with Michael. He is a great salesmen, he made my first personal car purchase both a smooth and easy process and I could not ask for more. He is definitely top notch and I will definitely recommend him to any and everyone. I look forward to having the opportunity to work with him in the future because he was definitely the biggest reason (in addition to my families history with the company) why I followed through with purchasing my 2013 Hyundai Elantra Coupe SE vehicle at the Hyundai Herb Chambers of Auburn.

"Michael Cardozo At Herb Chambers Hyundai Of Auburn"

05-06-2013

On the evening of Wednesday April 24th, 2013 I visited Herb Chambers Hyundai of Auburn with no intentions of necessarily purchasing a car the day of my visit. I did however have a car in mind and was strong on my decision to purchase it eventually. I called the day before to set up an appt. with Michael Cardozo which could not have been a better experience on ALL fronts. I could not have asked for a better sales person. He did not pressure me into ANYTHING and only expressed how much he wanted to help me and nothing more. These words were genuinely felt throughout the whole experience and not once did he fail to come through with anything he promised me and even on things that werent promised he went above and beyond to do EVERYTHING. I felt and saw how committed he was to doing everything he could to make me happy. Michael was accommodating to all my needs. He was on point with answering to and helping with all my specifics from car info, to negotiating, and everything possible you can think of. He was very patient and EXTREMELY helpful throughout the process from beginning to end. I have not one complaint about my time at Hyundai of Auburn. My family has bought their last 2 vehicles from Herb Chambers of Auburn. In 1997 we bought the Hyundai Elantra Wagon from the Herb Chambers of Auburn and in 2002 we traded that in to purchase the Toyota Corolla S that I traded in for my most recent purchase a few weeks ago from Herb Chambers of Auburn which I had such a great experience with Michael. He is a great salesmen, he made my first personal car purchase both a smooth and easy process and I could not ask for more. He is definitely top notch and I will definitely recommend him to any and everyone. I look forward to having the opportunity to work with him in the future because he was definitely the biggest reason (in addition to my families history with the company) why I followed through with purchasing my 2013 Hyundai Elantra Coupe SE vehicle at the Hyundai Herb Chambers of Auburn. I thoroughly enjoyed my time at this facility and Michael Cardozo as well as your other staff had a large amount to do with making this experience one to pass on to friends and family so that they too can go here and hopefully do business with Michael because he is one in a million and you definitely need to find other salesman more like him. He made my first personal car purchase just a a week or two ago now memorable and something I will cherish because it is very rare to be able to go and purchase a car and find a salesman or saleswoman who have the skills, knowledge, and professionalism Michael has. I thank both Michael and yourself Mr. Chambers for such a great experience and look forward to doing business with you guys in the future.

"Great Service Great Service Director"

04-17-2013

I recently had an issue with my Hyundai. Bob P went out of his way to get this issue taken care of in a most cost effective way. He went the extra mile for me and saved me a LOT of money on the repair. When I arrived he took the time to explain to me what we were doing and was exceptionally courteous and professional. I was treated like royalty and with respect. The repair was done on time and I am extremely thankful for Bob and Herb Chambers Hyundai...I will buy my next Hyundai from them for sure. ( Killingly CT )

"Herb Chambers Hyundai/marty Reardon-great!"

04-06-2015

Had not purchased a new car in many years and when I needed to do so my first inclination was to call Marty Reardon at Herb Chambers Hyundai of Auburn. I had purchased a car through Marty and Herb Chambers back 2007 and I had just recently recovered from a bad financial period and I needed someone who understood me as a person and could understand my needs. I knew what I wanted for a vehicle and Marty made the rest easy for me to get a beautiful new Tuscon, at a better intrest rate than I expected given my situation! Marty is a very down to earth, easy going guy who is not pushy nor deceitful. He knows his product and he takes the time to get to know his customer to find whats in boths best interest. Marty knows his Hyudai products well and is enthusiastic about them which is evident The renovation to the showroom and Service Dept. are beautiful, staff are always helpful and appreciative , what else could you ask for in a car dealership! I love the Hyudai product, have owned three at this point and when number 4 is going to be bought-Marty and I will do it all over again!

"Great Service"

03-06-2013

Last weekend I had no intention of purchasing a new vehicle and was only researching our options of getting my daughter out of a small coupe vehicle and into a compact suv. To my surprise, I ended up purchasing a new Tucson. My daughter absolutely loves it and our sales associate, Michael Cardozo was fantastic! Paul D., one of the Managers, handed us over to Michael and for that, I am so grateful! He listened to everything we were looking for from type of vehicle to price and payments and worked hard to give us exactly that. I was so pleased with the experience, and of course, the Presidents Day sale that was taking place, that I went back almost a week later and traded in my vehicle for a Sante Fe. I had already had a pretty new suv with only 18,000 miles on it so I had everything on my side and didnt have to buy anything. After spending some time with Michael Cardozo again, I found myself purchasing the new Sante Fe. I couldnt turn down the price and payments they were offering me. The Manager and General Manager both came over to say hello and introduce themselves and said they were there to help make what I wanted happen. Now, Im not a fan of car dealerships and am very critical when it comes to them. I have to say, These two experiences have totally changed my mind about Herb Chambers in Auburn. I would recommend that dealership and MICHAEL CARDOZO to anyone!

"My New Santa Fe And Other Hyundais We Have Bought"

02-01-2013

Recently I bought a 2013 SantaFe Sport from Herb Chambers Hyundai of Auburn. First and foremost the main reason we went back to Auburn was because of the Sales crew there. We have bought seven cars there now and we have loved everyone. 3 Sonatas, 1 Tucson and 3 Santa Fes. We have had not a problem with any of these cars. I did look around at other Suvs but non could compare to what I got standard with Hyundai and non could compare with the warrantees. They are trying to come close but not yet. We always have such a good time with our sales people. There is never any pressure and if they dont have the color you want they will find it and quickly. They even added a goody to my car for making me wait a few days while they found just the one I wanted. They will bend over backwards to get you what you want and then some. To finish the package I cant say enough about the Service Dept. Love getting into a clean car after an oil change. and again total satisfaction and care for your car. My salesmen is Stan, we call him Stan the Man. My husband is also in sales, not cars, but Stan had to put up with a lot from another salesman. We did have a great experience there and I am getting use to my first Suv. As I am getting older I find it easier to get into and out of. I also appreciate a thick steering wheel to hold when my fingers hurt from arthritis. Some of the cars I tried the wheels were very small and your fingers could get cramped. The seats are very comfortable as all our Hyundais have been. My daughters car is an ,Outback, I cant sit in it very long it hurts my back. Love the heated seats but not much else. I will be taking my Santa Fe out on a road trip soon and cant wait to watch the mpg on the screen and will try out the bluelink. If you are looking for a car go to Hyundai of Auburn and ask for Stan the Man and he will do good by you, but they all will. Thank you Stan, Paul and Alex, and Kevin in the Service Dept. Love my car, Marsha R. Dudley Ma.

"Great Service ! "

04-06-2015

I was in the market for a used truck and my friend referred me to michael Cardozo from HC Hyundai in auburn. I told him what I needed in the truck (features and options that I needed) so michael told me he will do his homework and do what he can to find a preowned truck that fit my discription. The next day he got ahold of me and telling me that he found that truck that I needed. He even went to get the truck from a different dealership since HC share preowned vehicles in there inventory. We went over the price of the truck and gave me additional discounts which I thought I couldnt get which was a PLUS! We finally closed the deal where I was comfortable in the price, it was smooth and easy. The finance manager Alex S was in depth with all the paperwork and made everything easy to understand. Overall I had a great experience with this company and the salesperson I delt with. People there were great and highly recommend to go herb chambers hyundai not only for hyundai a but for any make and model. I love my 2011 silverado 2500!!

"Happy Customer"

01-28-2013

I recently purchased a pre-owned Hyundai Santa Fe from Herb Chambers Hyundai in Auburn and had an excellent experience. The sales team was very accommodating and patient, letting me sit in about 15 vehicles to check them for a comfortable fit on my first visit. On my second visit, I test drove and purchased the perfect vehicle for me and my family. The Herb Chambers Hyundai sales departments commitment to satisfied customers doesnt stop the day you purchase a vehicle, either. Over a month after purchasing the vehicle, I had a problem with the tires which was not covered by any warranty. The service and sales departments worked together, and before I even had to ask, had already decided to replace all four tires for no charge.