"A Satisfied Customer!!!!!!!!!!!!!"

I bought a Avalon 2 years I was very impressed and happy with the car. After careful consideration I decided I wanted to get a SUV. I notified Elvin Witcher about what I wanted. Since he was the person that helped me with my first purchase I would I was confident that he would be able to help me with I wanted. He was very helpful. Once I contacted him, he didnt harassed me at all, like other salesman that I have dealt with in the past. The people at the Wallingford Toyota are very friendly and pleasant. Thank you Elvin for all your help. He even took the time to explain the vehicle and what to expect. I bought a 2017 RAV 4 Limited Hybrid. I LOVE IT.

"New Prius"

Two weeks ago I decided to shop for a new vehicle and I stopped at Toyota of Wallingford J help me out picking a certified car with only 2000 miles and gave me a huge discount on the vehicle something which I really appreciate it difficult it is for cleaning and paperwork was prompt , I would recommend this dealership to anybody.

"Dont Buy A Car From Here Because Service Is Awful"

The service department is very mean and disrespectful. My new van that I purchased from them has 18,000 miles on it and the check engine light keeps coming on (yes, I tried the gas cap). I told them I need a loaner and they claimed they dont have one. Well, they can get me one but they are mean. Bern is the service manager and he talked to me in a degrading way. Take your business elsewhere, trust me.

"Happy Buyer"

I just bought a truck from Steve Hernandez a few days ago. At first I was just looking but Steve made me feel very comfortable and very confident that I weas looking at the right truck. After Steve went over the entire truck with me I decided to buy it on the spot. Excellent customer service and professional manner.

"Personalized Service!"

My family went to Toyota of Wallingford to buy our new RAV4. We had Steve Hernandez as our sale person and he was amazing!! Not only did he do everything he could to get us the best deal but he took the time to get to know my family. He took the time to talk to my 12 year old son about school and entertain my 2 year old daughter. When we came back in he remembered their names and what what they were interested in. The personal touch that Steve gave us will keep us coming back and only using him! We loved him so much we even ended up buying 2 cars!! If your shopping at Wallingford Toyota you have to use Steve!!

"Synthetic Oil"

I purchased my vehicle from Toyota and was promised free all changes for the life of the vehicle. I change my oil every 3,000 miles. Wallingford Toyota says they use synthetic oil. How, as a consumer. do I know that they are actually using synthetic oil?

"Great Experience"

Isaac Cardona was the salesman I worked with to try out a new vehicle. He was very thorough in his explanations and answered all of my questions. I would recommend asking for him if you are looking to buy or lease a new car. He will take excellent care of you!

"Excellent Experience Again"

I have bought 4 Toyotas from Toyota of Wallingford in the past 3 years. Every time the experience has be excellent. Mike Cote was easy to work with and he was very knowledgeable about the cars. I would recommend buying a car with Mike Cote.

"Vehicle Equipment Replacement. Parts Were Replaced"

purchase vehicle, Dealership replace parts on the vehicle that were not part of the contract and paid for the parts that were replaced.

"Fantastic Service And Professional"

The team at T.O.W. Made my car buying experience painless and enjoyable. Hands down the most well managed dealership that Ive been to, and Ive been to many. If you live in Connecticut and youre looking for a Toyota, dont hesitate to stop here. The entire team will bend over backwards to serve you. Theyre professional. I purchased a 2016 Tacoma TRD Sport from Isaac. They didnt have the color I wanted, So Dave was able to locate the exact match and give me an estimated delivery date. Ive never laughed and enjoyed signing for a finance loan in my life! Definitely a first! Thank you to the team for the amazing experience. Keep doing what you are doing.

"Wallingford Ct. Toyota Dealership Sales Experience"

I bought a 2016 Toyota Corolla on 1/27/16. I had an excellent experience.The entire staff that I came in contact with was friendly and helpful.The salesman ( Elvin) could not have been nicer, answered every question without hesitation and did not try to push me towards anything I did not want. I went in 9:30 am and came out at 1:00 pm with a new car. I highly recommend this dealership. Also the car I had before was brought to them for repairs a couple times and the serv. rep. Katie was the nicest cust. service person and honest.

"Customer"

We dealt with Mike Côte as our salesman. Mike was very knowledge about of the advantages of purchasing a Toyora Rav 4. We had previously owned 2 Camrys but after talking with Mike we decided to switch to a Rav 4. He was very patient and thorough in his sales approach. I would recommend Mike and Wallingford Toyota to any friend or acquaintance who expresses an interest in purchasing a new car!

"Exceptional"

Mike cote was s a great salesman. Knowledgeable, honest, patient, and friendly, Mike made buying a car easy and fun. Ill be buying another one from him in 3 years.

"Had A Pleasant Time At Toyota Of Wallingford"

I was loking for a reliable vehicle and I decided to visit Toyota of Wallingford. My experience there was very pleasant. Casey Spangler, the sales consultant was very helpful and very professional. He helped me to the fullest and he was very knowledgeable at what he does. His advise helped me make the best decision to get what I needed. At the end I decided to lease instead of purchasing. I would like to thank Casey and everyone involved in helping me getting what I want it.

"Dont Trust Them!"

08-21-2015

The sales person was good but it stops there! The managers will lie right to your face and say whatever you want to hear . The bottom line is that I was promised they would do something for me (actually 2 things)when I bought my truck and then completely blew me off after I drove away! Dont trust them! Go some where else !

"Amazing Service"

From walking into the dealership to walking out the entire team was amazing. Not only did they truly have my best interest at hand but they also made sure I was comfortable and truly got into the car I wanted. I was being a big pain and my sales rep Ricky helped me out a lot. I felt at home with them and truly felt like everyone there was a big family. I was able to get a 2014 Toyota Camry and love it so much! Thank you Wallingford Toyota for getting me into this awesome car!!

"Great Sales And Service"

Tried doing business at another Toyota dealer but came back to Wallingford Toyota. They know how to treat a customer.

"Fast, Professional And A Great Buying Experience"

We found a used RAV 4 online at Toyota of Wallingford. Called that day and scheduled an appointment to look at the car. They had it out front ready for us when we arrived. C.J., our salesman, knew everything about the car. After our test drive, we went into the dealership to discuss the purchase. This was my first time at this dealership and I was very impressed with the facilities. Everyone was friendly and helpful. C.J. was able to get our financing approved within 10 minutes and shortly thereafter we were on our way with an appointment set to pick up our RAV 4. I couldnt be happier with my car. The day after we picked it up we drove our son back to college - 300 miles each way. Loved it! Thank you Toyota of Wallingford for making this purchase such a pleasant experience.

"No Waiting, Painless Sale And Efficient Delivery"

I was greeted as soon as I walked in by salesman Jeff Benham. We went over specifics on trade in , what vehicle best suited my situation. Everything was honest and up front. Financial process maybe took a total of 15 minutes with Jason Pallas and we were done and on the road in our brand new RAV4. Could not be more pleased with the efficiency of this dealership. I have bought a lot of cars and they were excellent. Ask for these guys , you wont regret it.

"Always A Pleasure !"

This is my fourth purchase from this dealership. Its alway made an easy process and low pressure. My salesman C.J. Marella was very understanding and attentive to my concerns and questions. The paperwork went just as smooth and quick thanks to Jason Pallas. The overall experience was quite enjoyable. Needless to say, ill continue to do business with this dealership for years to come.

"Nice Low Pressure Dealership"

Just bought a new Tacoma from Toyota of Wallingford. Inquired about it online and Sam responded immediately. Stopped in to take it for a test drive and ended up buying the truck. Bill was my salesman and worked with me to get the best price for my trade in and made sure I received the college grad rebate. He was a really nice guy and the whole process was really relaxed and low pressure. Will definitely go back if I need another vehicle.

"My Experience"

06-28-2014

Worst experience ever. They try to bully me and force me to buy their camry with torn seats. I thought it was going to get physical.

"Customer Service At This Dealership In Wallingford"

This dealership does not care about their customers at all. I have had several problems with them every time I bring my car in to be serviced. The latest one was another recall, I think that makes about 5 so far, anyway I get the letter saying there is 2 recalls on my car so I call make the appointment (reagrange my whole schedule) only to go there and they dont even have the parts! This is after they emailed me and called to verify my appointment and everything. I was so mad I called the cooperate office and they gave me a case number and said I would be hearing from Toyota of Wallingford. I wanted in some way to be compensated for all my trouble that day and in the past because I was feed up/ Needless to say they are ignoring me. Bad customer service I will nerver by another Toyata because of all the recalls and espessially from toyata of Wallingford Ct.. For the way they treat their customs, they just dont care. Very bad customer service.

"Great Experience !!!!!!"

I just bought a brand new FJ Cruiser special Ultimate Edition at Toyota of Wallingford. I wanted to add accessories to the truck, The dealer accommodated my every request. The finance process was quick and easy. I traveled over 2 hours from Pennsylvania to purchase my FJ and it was definitly worth the trip. I would highly recommend Toyota of Wallingford.

"Poo Sales Service At Wallingford Toyota"

I just got back from Toyota of Wallingford. I am visiting from South Carolina and am very interested in a used FR-S that they had on their lot. I went with my 89 year old Dad to check out the used FR-S they had listed for sale. On arriving I saw the FR-S right in the front. We took a look at it, no sales personnel contacted us. My Dad and I went into the dealership and a pleasant girl asked us what we wanted. She summoned a sales person. He introduced himself. I told him I was interested in looking at the FR-S. He then handed me a long questionnaire. I told him I didnt want to fill it out as I was in research mode and would probably not be buying the car today. He said lets go see the car. As we were walking I mentioned the car was locked. He said that he couldnt open the car without me filling out the questionnaire. I said what? He said he can tell me about the car. I said that I already knew about the car I wanted to sit in it. He said he cant open it without all of my information. Wallingford Toyota - are you kidding me? How are you still in business? This is really bad customer service! Nobody in this day and age wants to fill out all of their personal information to look at a car. Once I look and I am serious then by all means - lets fill it out! I thought that was a poor way to treat a potential customer and just generally bad people skills. When I buy an FR-S guess who I wont be buying from?

"Service?"

Who are these people taking about ... Rating this place as great. Constantly given a different story about my car. No resolutions. Will try to find another dealership for my next repairs.

"An Emotionaly Supported Purchase"

I was looking for a Toyota to replace a 1990 Toyota Corrolla wagon that I owned from its birth. I was loking for maybe used, new, or lease one. I started with a lease for the Corrolla. I had already visited a few dealerships and shopped on line as well. I found a great offer for a lease on the Rav 4 at Toyota of Wallingford on line. I was visiting with my daughter and was just down the street. I stopped in to check on a car model # that I found on line. I was introduced to Celina Mason to assist me. She listened to what I was looking for and took notes. The car I was checking on was sold the day before. On with the hunt. I looked through inforamation on her I pad that told me about the Rav 4. I asked to see any one that is available. It was a white one. I went on a test drive and found it comfortable. I wasnt happy with the white and beige seats. Back to looking for what was available. My Corrolla was red, so red again. "Yes" Celina said ther was one available. I was shown the car and knew this was the one for me. Celina listened to my story about the naming of my Corrolla Teddy Roy from the registration that call it a red toy and switching the letters. I was a bit emotional about saying good-bye to a trusted friend that I had for 23 years. Celina brought me tissues and listened as I worked hard to get back into my business head. It was time to sign papers and find out all about the Rav 4. When I returned to pick up the car Celina was very friendly and happy and excited for me. She explanned that the body molding would be completed at another time. I scheduled that for the next Saturday. I am looking forward to seeing Celina again.

"Wallingford Toyota What A Great Place."

I had fun picking out my new Yaris, Rick the sales man was fun, friendly and he knew his stuff lol. Gloria was great to work with I mean over all I felt happy and comfortable with my expierence at Wallingford Thank u all ;-)

"What A Great Place Of Business"

I felt the over all quality of service was great and above my experiances with other dealerships. Really enjoyed the test drive and Gloria was the best with filling and service. She really was a pleasure. In 10 years will be back for the trade in( I think) if the car lasst that long. smiles Liesse M. Brayfield

"I Felt The Over All Quality Of Service Was Great A"

I felt the over all quality of service was great and above my experiances with other dealerships. Really enjoyed the test drive and Gloria was the best with filling and service. She really was a pleasure. In 10 years will be back for the trade in( I think) if the car lasst that long. smiles Liesse M. Brayfield

"Great Buying Experience"

Have never thought that buying a vehicle could be so pleasant. Thank you Celina and Gloria for your professional service and more importantly, your friendliness. My wife and I are both looking forward to enjoying our Hylander even more because of the both of you and the great customer service you gave us. You have gone above and beyond and taking care of our needs. Thank You, Michael and Carol Gallaher

"Excellent"

celina is a very good salesperson we really enjoyed our purchase with her. She is very knowledgeable and explains with clarity. Gloria did the paperwork and it was a smooth, fast experience. You guys have me for life as a customer.

"Thank You Mike Cote"

ALWAYS a great experience buying a new car from Mike Cote. I will be back when this lease is up!

"Great Service And People"

Very friendly and personable. I felt very comfortable and was able to be open. I felt like I was sitting with family around the lunch table instead of the typical sales process. Upon return visits, they have remembered my name, kids and even remembered the small talk we had. They are both great people and would definitely recommend dealing with them. Thank you for a great experience!

"Extremely Pleased"

I recently bought a 2013 Toyota Corolla and couldnt be more pleased with the service I received from Evan Douglas and Ralph Pomeroy. Both were extremely knowledgeable, professional and courteous. From start to finish they never pressured me and answered all of my questions. Evan even connected my phone via Bluetooth. Overall, this is the best experience Ive ever had buying a car. I would strongly recommend Toyota of Wallingford to anyone. Thank you Evan and Ralph.

"Gloria F, Bill D, Sohail Butt"

I am a retired Veteran and even though I have been a victim of fraud identity the people at Wallingford Toyota not only got the job done but they did it with much love and professionalism. What a nice warm bunch of people. Even though i am fluent in English I have to tell you Gloria whom we saw in the Telemundo commercial is a very efficient, funny lady and speaks spanish very well. I really enjoyed dealing with her in english, spanish and spanglish, it was very nice and i felt the earnest desire to help me. In general none of my friends and family members will buy at another dealership. Toyota of Wallingford in now our home. I went to many dealerships and from day one Gloria, Bill and Sohail just wanted to help us. Thank you guys, I love my Sienna!!

"Very Nice Service"

We just purchased a new 2012 Prius hybrid plug-in from Frank Pagliuca at Toyota of Wallingford. We were very pleased with the prompt and efficient service we received during the purchase process and are looking forward to an ongoing relationship with Frank and this dealership. We also plan to take advantage of free oil changes for the life of our vehicle!

"Wonderful!"

I have been buying Toyotas since I was 16 years old. They are dependable, comfortable, and a great value. The people you deal with are friendly, courteous , and knowledgeable. I definitely recommend Toyota to a person of any age.

"Happy Customer"

Gloria and Steven worked very hard on trying to get a good deal for me and also, making sure I was completely satisfied. Their efforts were absolutely appreaciated. They are a great team!! Thank you guys

"Professional Service"

05-12-2013

This is my first car purchase from this dealer and I was very impressed. I was in contact with another dealer, but they were taking too long to prep my car. I called up toyota of Wallingford and stressed my need for a quick purchase, and that I already knew what I wanted. They had what I wanted and the deal was done in under a day. I couldnt be happier with the experience.

"Ricky G And Gloria F And Sohail Butt"

This is our second car from this dealership and we will not buy anywhere else. Everybody is so helpful and down to earth that you feel like you are dealing with family but at the same time they are all very professisonal and pleasant to work with. They took care of all my needs and i cannot forsee going to another dealership.Ricky goes through the vehicle in detail and gloria is professional and extremely pleasant to deal with. The first car we had some credit issues and Sohail helped us out. Today my credit is on the right path and i thank them for all their help.

"Gloria Fernandez And Mike Bush"

I almost bought a vehicle with Gloria at another dealership, when i went to pick it up she was no longer there so i cancelled my deal. I have to tell you that when i saw Gloria and i love her energy her professionalism and her happiness. She is a very pleasant lady to do business with and i was very happy that i would do business with her again. Our salesman Mike B is a very straightf forward guy and no pushy or anything. He listened and found the right vehicle for me. I never though i would lease but i did. What a good deal i got!! This is a great place to do business and if you are lucky enough and deal with Mike B and Gloria you will be delighted she is funny and does her work well. My wife had bought a car here and now i am part of their family. I will send customers to you!!

"Great Customer Service And Great Buying Experience"

I purchased a car from Toyota of Wallingford and even before purchasing, the sales rep Dan Roberts had emailed me back as soon as possible thanking me for being interested in Toyota of Wallingford. He as well answered all my questions about a specific car I was interested in as well as taking a video of the car and showing in the video all of the cars details. Dan Roberts also answered all my phone calls through the day and made it very easy for myself to decide to choose Toyota of Wallingford. He was very honest and informative. It was my first time buying a car from a dealer after searching through other dealerships. He did not come off as other sales personel did at other dealerships, he was very patient and assertive. I put a down payment on the vehicle and picked the vehicle up on a saturday where Dan and a wonderful woman Gloria had greeted me. Gloria and Dan already had most of the paperwork filled out and all I had to do was sign, it was that easy. They made the transition of the paperwork from Connecticut to New York as simple as possible and I did not have to step into the DMV at all. Gloria was a very nice and kind lady and Had me feel that she was a member of my own family. She as well was very honest and kind and I can not say enough good things about Gloria and Dan. It was as if I was buying a car from a family member or close friend of the family.

"Great Experience."

Just bought a 2013 Rav4 from Toyota of Wallingford.Our salesperson was Celina Mason.Nothing but good things to say about her.Knowledgeable,polite and totally helpful.We test drove one model but wanted a different interior color which they didnt have.Throughout the process Celina was constantly in touch with me updating me daily which to me is very important.Always follow up with your customers and keep them imformed...Everone we dealt with incuding Gloria were totally professional and curtious..I would totally buy from them again and recommend the dealership....Thanks Celina,Marcelle loves the RAV!!!!

"Go Toyota Team! Dan R., Gloria, & Stewart"

Recently my family ran into a money snag and we found we were spending almost $500 on gas a month alone, just for work. We decided to shop around for the best car that would be most economical for us. After visiting a lot of websites and reading a whole bunch of reviews we decided to give the Toyota Prius a try. I cant tell you how relived I felt after we made our decision. Toyota of Wallingford made our shopping experience one of the best we have ever had. The exceptional customer service from all that assisted us made the experience all well worth it. The knowledge of information provided to use about this car confirmed our decision on buying the Toyota Prius. Just the piece of mind that Toyota stands by its product providing 24 HR roadside assistance, lifetime oil changes and lifetime battery change. How can you beat that! Thanks to all who helped us, I am a very satisfied customer.

"You Never Forget Your First Car"

We have been looking for a Dodge Avenger for my sons first car, and when we saw a 2010 for sale at Toyota of Wallingford we were delighted. I have a 2003 Echo that I purchased there and have been very happy with the car and the service. When I found out that Toyota of Wallingford would also service the Avenger, our decision was made. Their maintenance and repair work is always done in a timely and professional manner and the people there couldnt be more helpful. We made our decision to purchase my sons car based on the excellent service we have experienced with Toyota of Wallingford. We want to give a special shout out to Mike Cote for making the whole experience just as exciting as a first car should be! Thanks, Mike!

"Great Experience!"

After an accident which totaled our not-so-old van, we were in immediate need of a replacement vehicle. After discussing crossover vs. van we opted instead to look at small pick-ups. At the recommendation of friends from upstate New York, we chose to look at the Toyota Tacoma. We already knew of the reliability of Toyota products per friends and reports so chose to go to our local dealership, Toyota of Wallingford. We were immmediately taken care of by Steve Rincon who went over all features, price, delivery, etc. After going for a test drive we decided to purchase the truck we had driven. We were able to pick up the new truck within the week and return our rental in a timely manner. Steve instructed us on all the features of the truck and even connected our phones to the car via bluetooth! This is very exciting to have this feature which would have taken us some time to figure out. Steve was very friendly, professional, and a great salesman. Our truck is great, comfortable, and fun to drive. We will be happy to recommend Toyota of Wallingford as a dealership and Steve Rincon as a terrific salesman.

"Bill Buller"

This was one of the best sales experiences of my life. Frank Pagalucia was my salesperson. He was straight forward, answered all my questions, and pointed out details I wasnt aware of. Shail Butt in finance couldnt have made the paperwork clearer and simpler. I will be buying my next car from Frank at Toyota Scion of Wallingford.

"Gloria Steven And Sohail"

I am grateful to have been introduced to Steven at Toyota of Wallingford from a friends mother. He was very compassionate with my situtaion and sensitive to the time frame that I had. I am glad that he was so determined to make sure that he got me the best deal for the extremes of my income and living status. I came in with pretty much pennies in my pocket and he made sure that I left with something reliable and dependable which is exactly what I needed. Gloria was such a great help with informing me of all the fine print being this is my first time owning my own car with a payment i was sure i wasnt comfortable with, and walked me through this even as a friend. She was also very helpful with deciding my best option for payments that worked around my income as well as the best help with searching for the right car insurance that better benefitted me. I briefly met Sohail but from what I understand he made a strong argument in my favor to make sure I was taken care of at all costs. I would just like to thank these three employees specifically because most car dealerships dont care about your story, they care about the money that your bringing to the table. I would recommend Toyota of Wallingford to any of my friends or family and specifically mention these three employees because they were so heartfelt with helping me out with my situation and I appreciate the down to earth determination of making sure I was taken care of as a person not a dollar sign and for them looking out for my best interest in leaving this lot with the best possible deal given my circumstances. Thank you guys!!

"Gloria Fernandez Sohail Butt And Ricky Gary"

I really needed a car and went to find aToyota. Went to several dealers until a friend of mine told me about Toyota of Wallingford. Without any doubt i got the WOW factor. I dont have perfect credit and that did not alter in any way how i was treated. Ricky is the best salesperson i have ever seen he made me feel so comfortable. Then I met Gloria and Sohail in finance that Gloria is one funny and professional lady and sohail is a dear. I will never buy a car anywhere else. Thank You guys love my highlander!!!