"Service Review"

Great service job done sooner than expected and I was on the road in less than an hour and a half! Way to go

"Fusion Repair"

10-26-2017

Always friendly, knowledgeable and going beyond expectations!!

"F350 Supper Duty"

10-26-2017

The whole fleet team was awesome from start to driving our new truck away. The way buying a car/truck should be. Thank You!

"Oil Change"

Oil change, took two and a half hours. I expected it, they were transparent about it and told me before leaving my car.

"Ahem.....ahem:)"

Ahmad was simply awesome! Great sense of humor and very down to earth, give this guy a raise, immediately!!

"Future Ford Of Sacramento"

Big thanks especially to Alex Lutsuk and Slava Nester for their professional job!!!

"Great Customer Service, I Love My Car"

10-18-2017

I received great customer service. I truly feel like I received royal treatment. Eric chambers, Shay Haggin, Cedric Gordon made me feel like family. I love my new car and feel like I received the best service.

"My Excellent Experience At Future Ford"

10-17-2017

The service experience was very pleasant. I was greeted politely. My calls were answered promptly, if the calls were missed they were returned immediately

"Speedy Service"

10-17-2017

I am very pleased with the service I received on my Ford Focus. I arrived early in the morning, first in line. I was in and out within about 45 minutes.

"Service"

10-17-2017

The 22000 serve was convenient and fast. The service advisor was knowledgeable and friendly.

"Future Ford On Madison Ave"

10-17-2017

My husband and I have been Ford customers for 45 years always had good service. Now we only go to Future Ford on Madison excellent service and friendly workers.

"Satisfied Customer"

Always a satisfying experience at future ford of Sacramento

"25,000 Mile Service"

Kathleen made the visit painless and prompt. She handled everything well.

"Service"

easy in, easy out. could use a little more variety in the waiting room

"Good Work"

Great Work! Always come here to have my car worked on. Thanks for your help. Wish you guys would open earlier on Saturdays.

"Super Satisfied Customer"

Mike was a lifesaver. I had been car shopping all weekend and was really discouraged and needed a vehicle. This was the easiest, most pleasant car shopping experience and I am so so happy with my new car. I got way more than I could have hoped for. Very grateful!

"A Very Happy Customer"

The service rep that I worked with was pleasant, helpful and very knowledgeable. I appreciated the fact that if he didnt know the answer to a question he was willing to admit that he didnt know - BUT he also stated that he would make an effort to find the answer if possible, otherwise he referred me to others who could assist or answer the question. BTW, he usually found the answer! I will come back again - AND I will make every effort to use the same service rep as I did this time. The service on my vehicle was excellent and the problem that I had presented with seems to be resolved. Yay!

"Poor Customer Service"

They were very helpful, but not very persistent in helping to obtain a loan. I told them my credit situation over the phone and they still had me come in had me convinced they could get me approved. Only to walk out with what I had discussed over the phone with them holding me back. A waste of time.

"Teacher"

Marc Barnum, Matt Torres, Shane T Weireck are awesome, can?t forget about Kevin Mantz either!!

"Awesome"

Kelly shepherd was awesome to work with. He found the vehicle I needed and made the car buying process simple. I would definitely recomend him ! I love my new 2014 explorer! Thank you Kelly !

"Andy Is The Best!"

02-28-2017

Andy was amazing. He answered every question I had without makingfeel like I was bothering him. he was very knowledgeable about my car and about what was going on with it.I cant express enough how finding a repair shop that doesnt take advantage of customers hard to find. Future Ford is definitely a place I will be bringing my car from now on. thank you Andy for everything exclamation point

"Fantastic Service!"

01-07-2017

Upon entering the dealership, I was greeted and assisted by the helpful Cedric Gordon. We worked together for 20 minutes to find the perfect car for my fiancé at a very affordable price! I have never seen anyone with the same amount of customer service as Cedric! Keep up the great work!!!! I will refer friends and family to come see you!

"Kelly Shepard"

01-05-2017

I had a very Good experience in Purchasing my Ford F-350 Superduty Truck.

"Salesperson Cedric Gordon"

12-06-2016

Cedric Gordon provides quality service and is knowledgeable about vehicles.

"Cedric Gordon"

12-06-2016

Cedric Gordon works hard for the money. He is a great salesman.

"Sales Person Cedric Gordon"

12-06-2016

great sales person and know his product Cedric Gordon

"Customer Service Excellent At Future Ford"

12-04-2016

You have a very good car salesman / customer service employee. He knows the business at Future Ford. FIVE STARS TO HIM, David Braley is his name. Thank You Mr. Braley!!

"Fordatastic Dealer"

11-02-2016

Amazing place..went to sonora ford.in sonora ca.was turned down.so i called future ford of sacramento.within a hour a was approved.got way great service and respect.i highly recommend this dealer.my payments was even lower than i figured.dont waiste your time go here.

"Great Deal And Overall Experience"

Deal made on-line and gladly processed in the dealership.

"Repairs"

08-12-2016

All was great as usual. Car ready when they said. Car was deal with immediately good service

"Accommodating Staff"

05-20-2016

My husband has visited Future Ford of Sacramento and has been communicating with Derek Leggins then he finally convinced me to go with him just to see the car .We end up buying the car that afternoon.It was the fastest time we ever had experienced in buying a car.Derek was very accommodating as well as Justin ,who did the finance transaction hassle free.

"Wasn"t Impressed"

05-09-2016

I felt like I was Being pushed into buying one of their cars.I have received several calls from there sales rep.since I showed an interest. this turned me off to this dealership.

"Easy Peazy"

03-21-2016

I saw a car on the Future Ford website that I was interested in. I emailed the store through their site, got a quick response from Jason Dias, their manager of internet operations. My wife went in later in the day, while I was still at work, looked at the car and test drove it. Jason made the entire experience simple and easy. He went through the paperwork with my wife, had everything but a few signatures done, so when the next day I came in to test drive the vehicle, if I liked it all I had to do was sign a few lines and the deal was done. Jason went over all the details of the vehicle before we left, and was a pleasure to work with. This is the 3rd car Ive purchased at Future Ford, and each experience has been good.

"2016 Ford 150"

Pete and I went to Future Ford just to look around Michael Horn did an excellent job show us a few trucks. Before you knew it we found our new truck. Michael Horn did an wonderful job. thanks

"Great Service Experience Again"

02-29-2016

I purchased my new 2014 Ford Focus from Future Ford of Sacramento. When the first service came up I took it back to them. I had such a good experience that I returned the next time and again received fast, no hassle, professional treatment. My car now has 46,000 miles and I have returned to Future Ford every time for my scheduled service. I have always been treated well and and had a great experience. They make me feel like they are here to help me and they always show me that they appreciate my business. I usually get a coupon or rebate off the price and they always give me a credit for a free car wash. I feel good about the condition of my car because I know they have completely checked it over and everything is correct.

"Future Ford Of Sacramento! They Do It Right!"

I have purchased two cars from Future Ford of Sacramento over the past 5 years. They are outstanding to work with; professional, friendly and their facilities are the best. They have serviced my cars and always provide fast, friendly, reliable service. Never thought I would be saying this about an auto dealership, but these folks are far and above any others I have dealt with. Do your self a favor and stop by Future Ford of Sacramento if you are buying a new car, used car, having your car serviced or just want to talk to some nice people.

"Great Experience All Around!"

I had an amazing experiencing at Future Ford! My lease was up and I went in to talk about some options and within 2 hours I was in a brand new car with no money down and a monthly payment I was happy with. No idea it was that easy! Thanks to the whole team!

"Excellent Reasonable Service"

Everybody a Future Ford from sales to service, and parts are extremely professional. They do go the extra mile.

"Exceptional Service"

My salesman went above and beyond anything that I could expect in order to find a solution to my requirements. He did a great job. The finance officer also went above and beyond what I could expect, and he continued to find even better financing after our deal was initially made.

"Great Customer Service"

The guys at Future Ford of Sacramento really made my day! Especially,Garren who was my sales gu,y was extremely professional with a great sense of humor. I honestly did not expect to be approved for an auto loan by any car dealership because of my credit report. When I met Garren, I put everything on the table as far as my credit report and how poor it was and my past experience financing a car with a co signer. I told him it would be really nice to be able to finance a car for myself, by myself without the need if a co signer because I told him how much I really want to re establish my credit and show that I can fix it with the income that I am currently now bringing home. The wait time was not too bad, every one there shook my hand to let me know how the process was going as far as my application and finally I received the news that I got approved. I really thought they were playing game with me but they were being real. Everything was thoroughly described and explained as far a my loan, my pymts which is in my budget. I was very excited and Im still in shocked to this day that I got approved. I cant help but to feel thankful and blessed that Future Ford is giving me the chance to re establish my credit and to drive away with a beautiful car. thank you guys so very much from the bottom of my heart!!

"Future Ford Of Sacramento"

Future Ford of Sacramento is a great place to buy a new or used car. I brought a 2014 Focus in 2013, They were very fair and worked with me on price and payments. Jim and JR in the Service Department took very good care of my car. There service is excellent. Jan 2016 I decided to replace my 2012 due to a lot of hard Freeway miles. So I went back to Future Ford of Sacramento and brought a new 2016 Focus Hatchback. David was salesperson I work with, him and his Manager Ron worked a good deal out for me, They gave a good value for my 2012, got the payment were I needed it Thanks guys. Ron Miller

"Excellent Service Always!"

I took my car in for service due to the engine light coming on and they went ahead and did the software update that was causing it and a recall issue and the oil change it was coming due on. Always great service there!

"Helpful, Funny,and Friendly"

i have prepaid oil changes. the staff is very accommodating and friendly.

"Ford Edge Service Review"

I was on the way to work when the LCD screen showed me that the tire pressure was low. I went to the dealership. They discovered I had a big nail in our almost brand new tire!! It was not in a place where the tire could be repaired. The dealership didnt have the same brand tire that we have on the car now. But they had another brand that was equal in quality. They replaced the tire promptly and I was on my way to work, an hour away. I made it to work in plenty of time. :)

"Chief Operating Officer"

Jim Tompkins, Quick Service manager is the best. 2010 Escape in for 90,000 service. Out in minimum time and front brake pad change. That is why I keep coming to Future Ford Sacramento to buy 6 vehicles and all serviced with Jim Tompkins.

"Great Service"

12-06-2015

I have been coming to this Ford Service Dept. For 40plus years and have always been treated with quality service. When ever there was a problem it was resolved in an excellent manner.

"Great Service As Always."

12-03-2015

In and out as promised Ed and his staff did an great job.

"Clean Facilities. Poor Customer Service. "

The service from the front desk at the quick lane ( the lady ) was very bad this time. She told me it would take 45 min to an hour but she will let me know how long in a few minutes. Not only she never came to inform me but after multiple times I went to ask she never new how much more. At the end it took 3 hours to complete the service and she messed up my day.

"Sales"

Future Ford was great! Love my new truck. I ought the car online and they delivered the truck to my house. Wonderful service..

"Great Service, Very Friendly And With No Delays "

Showed up with no appointment , The gentleman at the counter greeted me and was very friendly and helpful. He took my name and my information .then told me how long it would take, and with no delays they were done and i was on my way.