"Greate Purchase Experience!"

Greate purchase experience! The agent is awsome. Definitly will recommned to my friends.

"Keeping My Car Safe"

Mercedes SC is a bustling dealership. It took almost 3 week just to get a service appointment. Once there, my Service Manager Susan took great care of me. While expensive, they have good service.

"Mercedes Stevens Creek"

Always a pleasure having my car done there. The service personnel always try to make the experience good and the outcome what we would like to happen

"Great Service"

Took my car for maintenance. Jake did a great job and was very clear explaining the services.

"Great Buying Process!"

Excellent experience! The sales is very friendly and enthusiastic. I enjoy the deal with them

"Service At Mercedes Benz Of Stevens Creek"

It has been a pleasant experience with Jake as my Service Advisor.

"Mercedes Glk Service"

Took care of me immediately. I was in and out of there quickly. Customer service is the best.

"Great Customer Service And Value"

Charlie was extremely professional and Matt explained the work performed and how I can ensure proper functioning. Awesome experience!

"Review Of Service Experience"

Always a great experience! My service Rep John Stansberry always goes above and beyond to provide excellent service!

"Truly Outstanding Experience"

Holding a foreign driving licence I was trying to buy my first car in the US. I had walked into many showrooms but as soon as I entered the benz showroom at Stevens Creek - the atmosphere and the customer support was so smooth that you felt that if theres a car you should own this is it. I was then mapped to one of the best Salesman, Ive come across - Manny who made it such an amazing experience! Thank you team.

"Recall"

great experience, I will definitely refer a friend.

"Service In Mercedes Benz At Stevens Creek"

Danny Ho is really an excellent manager. He not only got all the paper work done in a very short time, but also reported me the problems of my car during the service in the shortest time.

"Mercedes Service"

always quite good. always quite good.always quite good. always quite good.

"Title"

The only thing I was not pleased with was the length of time it took (over a month) due to the unavailability of parts, despite the car only being ten years old (I wouldnt expect these parts to only be used exclusively on my model -- CLK550). But the work itself seems to have been done well.

"I Had A Great Experience At This Dealer!"

Sales people are nice. I had a great experience. I would love to recommend this place to my friends.

"Good Experience"

It was my first time to buy a Mercedes C300. Before going to the dealership, I quoted online and got the response very soon. ( quote same day in an email.) The price is competitive as compared to other bay area dealerships. Good environment and friendly agents. Fast processing time.

"Stevens Creek Mercedes Benz"

Excellent Service except the Buying Process takes to long. We ordered new car and it took 3 months for delivery. We spent a total of 5 hours at dealership paying and taking procession of our new car. This process should NOT take this long.

"John Anson"

As usual my Service Advisor Susan Sulimani did a great job.

"Great Support From The Whole Dealership"

I was needing a replacement for a vehicle I wrecked. The whole team at Mercedes Benz Stevens Creek was amazing. They knew exactly what I wanted, and what special needs I had, and they went above and beyond to accommodate me. I love the vehicle they found for me! I definitely recommend everyone to give them a try.

"Custumer"

my advisor Joseph is always above and beyond service.

"Mitsubishi Lancer"

It was a good experience, the dealer was very friendly and buying used car was so simple and easy to understand.

"Mercedes-benz C-class Maintenance"

Overall, great experience with the dealership. We were not able to get shuttle service that day but they were able to provide us with a loaner for the day.

"Top Drawer Service"

Scheduled an appointment with Rasty Kuruc. Arrived on time, was received immediately upon arrival, given a loaner, and out the door in 10 minutes. Repairs were perfect, the car was washed and vacuumed, and the wait to exchange the loaner for my car was minimal. Top drawer service--fantastic job.

"Dropped The Ball"

Should have had two keys, I contacted 4 people from salesmen to gen mgr. to try to get seconds key. I have had no phone calls returned by anybody. Extremely disappointed

"Assistant Service Manager"

Could not be any more pleased.Joseph was just awrsome.He communicated clearly and in a timely fashion.Followed thru on every issue and made me feel comtorable.

"Service"

The service team was accommodating and thorough. ?

"Amazing Team And Fantastic Service"

Couldnt be happier with the service i get from the fantastic team at MB of Stevens Creek. special thanks goes to sales manager Mr. Manny Kooner and Omar from finance department who were extremely kind and patient and answered all my questions. strongly recommend!

"Ao Service For Glk350, August 10, 2017"

My service advisor is perfect for my needs. I am not tech oriented. He understands that and is always polite and helpful.

"Benz1"

Excellent! Good service!good car! Everything is wonderful!

"Mercedes-benz Of Stevens Creek"

Kamil Beiteshagh was very friendly and helpful. Easy and fast processes.

"Excellent Service From Todd Mentillo..."

My 2006 Mercedes Benz S 500 developed an issue with the central locking of doors, had intermittent issues with Keyless Go and driver and passenger side doors lock actuators not performing. Dropped the car in with Todd, the Assistant Service Manager on July 15th, got a loaner car and although the process took a bit longer than I hoped for, but the end result was very satisfactory. Todd was excellent in communicating with me every step of the way. Called me regularly with updates. Worked out a very good price for the services on parts and labor. He will be my go to guy at this dealership.

"Very Satisfactory Experience"

Had to wait a while for a salesperson to be available. But after that, the salesman understood what we were looking for and steered us (not pushed) toward the best choice among the cars available.

"Mb-c300 Purchase"

Extremely knowledgeable pleasant and efficient salesperson.

"Sanjay Somashekar"

Thanks a lot for Daniel and Martin who helped me throughout my leasing process - from quotations, to negotiating and finalizing packages and add ons. One thing standing out is the quickness of their responses (by SMS, emails and calls) even when they are off for that day or busy between another client meet. Really appreciate the quality of service and a highly recommended dealer.

"Excellent Service"

Very satisfied with the service received today. Everything went smooth and very fast.

"Good Service"

The service department is friendly and I am happy with the car service.

"Routine Service Appointment"

Excellent customer service by the service adviser, contact person on the phone and at the check out. Overall I am very pleased with this dealership

"Customer"

Our service rep Jay Faulkner is & always have been the best. Jay is very detailed & meticulous whenever we bring our car in for servicing. He takes responsibility to ensure things are taken care of. He is professional & courteous excellent customer service thanks

"Mercedes Benz Of Stevens Creek"

Overall very good. The only problem occurred when the car was ready. I had to stand in a long line for the cashier, then, I couldnt find anyone who knew where the car was.

"Car Repair"

Service advisor called several times to update me on the status of repairs for my car.

"Owner"

Very Good in all aspects. And I mean it. It was great.

"Great Service"

Great reaction time to a request for service, with available loaner car for that day.

"2013 Mercedes S550 Motor Mounts"

Engineering On My Mercedes S550 is terrible. At 45,000 miles and 4 years, with my warrantee just expiring (conveniently for the dealer), I had the car serviced and found out the motor and transmission mounts needed replacing! Cost $1,800.

"My Mercedes Buying Experience"

I had been looking around for a vehicle for a while and not able to find anything. Then I had finally found one that I liked here. I made an inquiry online and Gurwinder got right back to me and invited me in to test drive it, So I did. Mark greeted me when I arrived (Gurwinder was busy) and was very helpful. I went on a test drive and it is a beautiful vehicle. I did not waste any time and bought it right then. the sales process was great as well. the best overall experience that I have had buying a car.

"Outstanding...as Usual"

Danny Ho is a true professional. Fast, efficient and dependable.

"Recent Purchase"

Kamil Beiteshagh is excellent, the rest of the experience was disappointing.

"Mister"

Car was left in the heat of the day, returned dirty

"Great Service Jay Falkner"

Jay Falkner is an excellent service advise with honest opinion.

"Mercedes Of Stevens Creek"

My service contact, Charlie Fish, was very professional and courteous.

"Review Of Mb Stevens Creek"

overall great. in the market for a new car, and will definitely consider them.