"Great Place To Purchase A Used Car"
I recently purchased a used car from the guys at Ideal Motors. I was surprised to find out that Zed and Eli were much more approachable and professional than the typical car sale man with the slick back hair and sharp tongue. These folks were knowledgeable of their product, and they made sure my wife and I felt comfortable during the entire car purchasing process. They have been very helpful with the after-purchase customer care, and I would easily recommend Ideal Motors to my friends, and anyone else looking for a car.
"Great Service, Honest Owners"
I dont usually shop at non-franchise dealers but my wife found an Acura MDX she loved on their website. I was skeptical having bad experiences in the past. But Zed and the entire family are stand up guys. There was a problem with the AC that surfaced the day after we bought the car and they went the extra mile to make it right. They made a repeat customer out of me! Ill for sure be back for my next car
"Joseph H."
One of the most honest used car dealerships Ive ever seen. Ive purchased two vehicles from this dealership in the last 3 years and have not had any issues whatsoever. Quality cars, great service...cant complain.
"Got 2007 Mercedes S550 About 1.5 Years Ago :)))"
Im SOOOO glad, that I found this place when I was shopping for 2007 MBZ S550, that I decided to find this dealership web site and leave a review. About 1.5 years ago I was looking for S-Class. Visited about 4-5 dealerships, and that dealership visit experience was so under pressure, I was feeling, that they will not let me go without buying they car. The Bank interest rate was very high and cars was pricy, and I was followed and pushed to buy the car. I was feeling so upset and depressed after dealership experience, that I even decided not to buy this car anymore. But then I fount Ideal Motors, price was great for the black S-Class they had for sale, location was in nice area. And my boyfriend ask me to go see this car, one last time, if there will be the same dealership atmosphere we will leave. When we arrived I was very surprised then nobody jumped on my back trying to make me to buy this car. Sorry, I forgot the person, who helped me, name, but he was very nice and helpful. We got the keys for this car, and we was totally on our own and we been inspecting the car for a while. The salesman was only showing up when I was calling him and asking some questions. Also he let us test drive the car on our own as long as we wanted. We inspected that MBZ VERY WELL. I was happy, that I fount the car I was looking for very long time :) When I told, that I love the car and I will be very glad to buy it. We even got some price reduction from already good price. The salesman also was very helpful with the Bank financing, and 100% because of his good work, I got 10% less interest than I was approved in all previous dealerships. As I told, I own this Mercedes already for 1.5 years and every time I got behind the wheel, I say thank you for the opportunity to own this amazing vehicle. Im so thankful, that I found this dealership. Thank you guys! My car still runs great and I really enjoying it every single day :) Buy the way, in a little bit I will going to shop for younger S-class again and I will give you, guys, a call.
"The Customer Service Guys"
This was the easiest and less stressful car purchasing experience I have ever had. I purchased a Land Rover from Ideal Motors This family owned dealership is above all. I am planning on purchasing another vehicle from Ideal Motors. If you are looking for a really nice pre owned vehicle and want to deal with nice, respectful people, this is the place.
"Great Experience!"
Jim was very helpful and patient throughout the process of buying my second car. The car itself was in impeccable condition considering its age. I have no doubt that this business only deals with good quality cars, and their customer service leaves you with peace of mind.
"No Hassle Experience"
Started off with email inquiries. Zed answered all off my questions quickly and thoroughly. Ideals website was descriptive in their assessment of the vehicle, provided ample pictures, and even added a link to the vehicle history report. Ideal went a step further and sent me the Multipoint Inspection. We ultimately agreed on the price over email and as part of the purchase agreed to fix the items flagged on the Multipoint Inspection. I was on a tight schedule, but Jerry was able to generate the paperwork and get me in and out of the dealership in record time. No Hassle buying experience. The repairs that they agreed to were completed the following day and the vehicle was delivered to my Home that night. Thank you Ideal. I will be buying from you again. On a side note, it appears that Ideal sells used cars that are in the best condition. Whether it be low miles, condition of the vehicle, or endless features, their cars just seem to be different and better than what you might find shopping for a used car elsewhere.
"Great Buying Experience"
My husband and I had a great buying experience today! We bought a used Tesla from Jerry and he was amazing, he was a straight shooter from start to finish. We got a great trade-in value for our car and easy financing. By far the fastest, easiest, and best service ever. If your thinking of buying a care we highly recommend asking for Jerry- you wont regret it!
"Love The Customer Service!"
Thank you Ideal Motors Team. Most used car dealers I visited were rude and very pushy. I visited Ideal Motors after they had the car I was looking to purchase. I went inside to the office I asked about the car, they gave me the key, I looked at the car at my pace with no one around. After I finished looking at the car, I asked my sales rep to test drive the car, he took a copy of my licence and they let me test drive the car by myself. Im very picky when buying a used car and the car was so nice. They had the car just serviced so i didnt have to spend any money replacing any parts or anything. It had brand new tires and brakes. The price was a little more then what I wanted to pay but I dont mind paying a little more for a nice clean car. Skip the other dealers and come here first, you will not be disappointed. I love my new Car!! Nice Cars! Nice Facility! Fast Service! P.S Try to make an appointment they got extremely busy when I was doing my finance paperwork
"Very Good Service, Very Friendly."
I was looking for a car for over 4 months and a couldnt find any car I like, I saw my truck online and it was all I wanted, I submit and aplication , right await Rod call me and he start working on it. I work like 45 mins from the dealear they wait for me, he gave me the payment I was looking for it, I got there and took me nothing to came back driving a new car.
"Very Straight Forward, Great Service"
First of all, the review that says Jerry was "rude" is unbelievable. Jerry was our salesman, and from the first phone call to him, he was very helpful, very upfront, and did everything he promised he would do in regards to the deal. This is a family owned business, two brothers and their dad, my wife and I were VERY happy with our car buying experience. Jerry did NOT play any games or try to "fast talk" us. The price for our vehicle was good, and unlike some other car dealerships, this one provides a free carfax report for all of their cars. To make our experience even better, the day after we bought our SUV, the owner informed us that our interest rate was even lower, which took our payment down a few more bucks a month. My wife and I will definitely be returning to this dealership when we purchase our next car!
"5 Star All The Way!!!!"
Best car experience ever!!! The price and customer service was hands down , AMAZING!!!! Couldnt be happier. 5 star all the way. I highly recommend!!!!
"Great Family Owned Dealership"
Was looking at a 2006 Land Rover LR3. Was the cleanest of it all online. Had to stop by. So I did on a Sunday morning. Walked around the vehicle. Clean outside and clean inside. Eli helped me out by letting me test drive the LR3. Drove nice and smooth. Finance wise, it did take some time. They bought lunch which was nice. Credit wise, my credit isnt too great or too bad. They work their magic in getting a great finance rate. So I bought the LR3 the same day and drove it off their lot. There is couple things missing. They did say that they will take care of it. Their customer service is great. Finance is fast. Cant really say anything else. This is one the place that you should check out before going anywhere else. You wont be disappointed.
"Awesome Service. No Pressure In Buying."
Went to iDeal Motors one Sunday morning. Went to check out one of the vehicle they had in stock. Exterior is clean. Interior could have been cleaner. Once I got there. Eli was the first to help us out. I have read that they let you take a test drive without questions. Except for one, which was do you have insurance. After that I test drove couple vehicles. But the Land Rover LR3 was in my eyes. It drove nice and smooth. I thought I had a good credit. But I guess it wasnt the case. Was denied from couple lenders. But somehow they got me approved by one lender at a good interest rate. Bought the LR3 the same day with warranty coverage. I hope they do send me a small door piece that is missing. But overall it was a good experience no pressure in buying. They work their magic if you do want to buy a car from them. Almost forgot. I got free lunch.
"Norcal Buyers...you Can Trust Ideal Motors!"
My Wife and I were in the market for a low mile 2012 Audi A5 and Rod and iDeal Motors gave us a great deal. My Wife flew down to SoCal and they picked her up and made her fell comfortable. She was impressed by their attention to detail. They buffed out a little scratch on the passenger door and they did a fresh oil change. All I can say is WOW!!! Thanks Rod and the iDeal team!!!
"Friendly Staff"
Great dealership, amazing inventory. Zed came in Sunday morning to complete the deal. Easy to work with and gave me a very fair price on my trade in as well as on the new car. Highly recommended
"Hands Down Best Car Buying Experince In 32 Years!"
I had been shopping online and in person at various dealerships throughout Southern California for a couple weeks for a used Prius. Then I happened upon a 2007 Prius at with extremely, almost unbelievably low miles at iDeal Motors. I dealt with Zed for a few hours over email and phone and he convinced me to come by and take a look and assured me I would be pleased with the "pristine" condition of the car. I let him know I lived about 90 minutes from the dealership but Zed again led me to believe this car was in better than excellent condition and I would not be wasting my time. Upon my arrival I was very impressed with not only the Prius I ended up buying, but the overall quality of all vehicles in iDeals lot. After a quick test drive I decided to buy. I was shocked when he ended up getting me an even better financing rate than my military bank! I was in and out of the office with keys in hand in about 20 minutes. Thanks Zed and thanks iDeal... I will be back again for my next vehicle!
"Pleasantly Surprised."
08-27-2014
My parents just recently bought a car from this place and, after an excellent experience, picked up a lease on another car they saw on the lot. Just so happened that I also needed a car and we checked out iDeal Motors on the off chance that they would have something I was looking for. I thought it wasnt likely because they were packed full of more expensive cars and I just dont have the budget for that type of thing. But they had just that day gotten a car that fit what I was looking for perfectly. They let us test drive it and then take it to my mechanic so that I felt comfortable with it. It has two problems that are not safety concerns but will probably have to be addressed eventually but was great otherwise. The price they were asking for was so good that it was well worth it even with the issues and they offered to have their mechanic fix it anyway. I am very pleased with my experience and would go here again.
"Terrible Customer Service"
10-19-2014
Just attempted to contact them to ask about a vehicle and the person that responded (Jerry Haddad) was completely rude and didnt seem to want to help at all. Very rude and blunt responses, no options for other ways of purchasing, just horrible experience overall. Will not be going there to even look at my vehicle.
"Wohoooo"
Was driving down Newport Blvd when I spotted The car of my dreams. It was a Black 2008 BMW 650 Coupe. I Never thought i would just drive into a car dealer and purchase a car with out doing my home work. By dealing with these guys, I knew i could not leave without this car. They presented a CarFax report as soon as i asked to see it. Checked out excellent. I could not believe the cars condition for having a little higher mileage than normal. But the car looked like it had 20K miles. Long Story Short. I wasnt Pressured into anything. I ended up buying the car for wholesale value trade in. Most dealers are selling them around Kelly Blue Book Retail. They guys were great to work with, and they got me a better rate than what my Credit Union Gave me. Also the car had an active certified BMW Warranty. Thanks Guys
"Nice Dealer"
Saw a 2007 Mercedes that was being advertised. I live in San Diego, and did not want to drive down there just to look at it. After speaking to the sales associate numerous times about the overall condition of the car. I felt very confident in making the commute to the purchase. Upon Arrival I was very impressed of the car condition. The car looked as great as it did in the pictures. Wanted to take it on a test drive and one thing I noticed what no other dealer have done. I was asked to go alone on the test drive and to take much time as needed. usually they send the sales associate with you on a test drive and try to sell you on the car by going over how nice it is and what options it might have. Long story short. They got me a better Apr rate than what my credit union gave me. Im very Impressed with this dealer on the way they do business. I will return for future transactions. Plus its a family operated business. Thanks
"Awesome People"
My experience here was superior. Luckily, I had a friend who has been a very loyal customer and contacted Hybrid Motors to let them know my husband and I were in the market to purchase a Mercedes. From the time we stepped into the dealership to the time we inked all the paperwork, the process was seamless and all of the staff members were excellent and super nice. Not only were they knowlegeable about the product but displayed a passion for what they were representing. I cannot say enough good things about this dealership. We purchased a 2011 C350. Absolutely LOVE this car.
"Nice Location"
I Live in Newport Beach and drive on Newport Blvd everyday. I Seen their sign while siting in traffic off the 55 Freeway. decided to stop by and take a glance at the cars they have for sale. Very Impressed. Cars were mostly high end and kept very nice and clean. I was approached by an Associate and was very nice and calm. Not your avaerage joe trying to get you to sit in a car and take you on a drive. He calmly asked if there was any car i was interested in. I was Looking at a 2008 Mercedes S550 that caught my eye. He simply handed me the key and allowed to me to take it for a spin. Car was Gorgeous. But my wife would have killed me if i purchased it. All around I thought this place was great. Will return with my wife when were ready.
"Driving By"
Wide selection of high end and sought after luxury cars. No pressure as the cars sell themselves. On the spot financing available at competitive rates. We are absolutely thrilled with our BMW 750i. The whole process was relatively painless and probably the best auto buying experience that I have personally been involved in. Highly recommend!!
"Smooth Transaction"
Found this place through online. I would say, I was very apprehensive in dealing with a small car dealer. I was planning on spending quite a bit of money on a high end car. After seeing the quality of cars this place had. I realized these guys were dealing in very nice high end cars. I met with Zed, and after a few minutes I could tell there was no pressure and a relaxed atmosphere. After my 2nd visit I decided to buy. The transaction was smooth. They didnt try to sell added stuff that dealerships try to push to make more money. It was a nice comfortable transaction, I would highly recommend this dealership to anyone. They also have another location in Upland, Ca
"Seen Online"
Our transaction was as flawless as our fabulous car. From the very first phone call through the final paperwork we were handled in a professional and caring manner by Michael. He and his staff went out of their way to make it as easy on us as possible and we cant wait to do another deal with this fantastic resource!!!
"Johnny"
Saw a 2008 BMW X5 that I was interested in. Came down for a closer look. Looked exactly like said it was online. Submit my application to the bank and was approved. I was in and out of there in about an hour. Easy staff to deal with. Thanks Guys
"Dennis"
Been searching online for a 2010 Toyota Prius. I Live in long beach so i went to a local car dealership that had one that i was interested in. but after arriving at the dealership. The sales staff was very pushy into me buying the car. They Would Not let me even take it for a test drive unless we sit down with the manager to make sure Im aware of the price including the sales tax and fees. I left immediately. I Saw a posting at Hybrid Motors in Costa Mesa, Went down there and they had a Gorgeous Location right off Newport Blvd. Long Story Short. I test drove and Loved The car. The staff there was very relaxed and not aggresive like most dealers. I Have to say I will return for my next car. Thanks
Price excludes Government Fees And Taxes, Any Finance Charges, Any Dealer Document Preparation Charge, Smog Emission Testing Charge, Financing to subject Lender Approval