"Very Good And Helpful!!"
wonderful customer service i would recommend to anyone
"Very Good And Helpful!!"
wonderful customer service i would recommend to anyone
"Accolades For Max Lofaro - Lease Of Mb 2017 550sl"
Accolades for Max Lofaro I have just taken delivery of a 2017 550 SL and I am enjoying the car very much. This is the fourth SL 550 that I have gotten from Mercedes Benz of Marin with the sales representative being Max Lofaro. I write this to exclaim how pleased I have been with the service provided by Max Lofaro. He is the reason why I have repeatedly leased vehicles through your dealership. His patience, professionalism, diligence, pleasantry, knowledge, attention to detail represent the reasons for my continued patronage at your dealership. I wanted you to know how pleased I have been and to request that you thank him for me. Very truly yours, James W. Blackman
"Excellent Costumer Service, Knowledge And More!"
We recently leased a MB 2017 B250e electric drive vehicle. Max Lofaro was our sales consultant. We want to congratulate Max for providing us with excellent, honest and unparalleled service, Max knowledge and attention to detail far exceeded our expectations. He provided us with a great product for what we consider a tremendous price. We have bought MB vehicles for sometime and for sure we will go back to him always. We strongly recommend him If you are thinking of leasing or buying a Mercedes.
"Happy Wife Happy Life"
03-20-2017
I was looking for new Mercedes E300 for my wife and came across to work with "Price" internet manager at Mercedes of Marin what a great person, Great customer service, Great deal he made me ..... In simple words, "Price" is the best. Cant think of anything bad. She is very happy.
"Purchased 2014 C350c"
Great deal. Smooth process. Enjoyed working with Carlos of Internet Sales Dept.
"Mercedes-benz Of Marin - Used Volvo"
Mercedes-Benz of Marin was prompt and courteous. However, they had previously sold the Volvo wagon that interested me. I wish they had quickly removed the listing from Cars.com. I kept getting solicitations from Cars.com for this same vehicle long after Mercedes-Benz of Marin told me it was sold.
"Slow Follow Up"
Fast to get a call, slow to follow up issues that pertained to my situation. They were to busy to help.
"Review"
I made internet contact & was not overwhelmed by continuous phone called & e-mails. Very good contact & i specified only contact by e-mail. A very reasonable sales person with great communication skills. Thank you for not annoying me!
"Great Everything!"
DANIEL COOPER!!! THANKYOU!!!!! Thankyou to Daniel Cooper(Diirector) of the internet sales team and the financing officer for providing the best car buying experience of my Lifetime. My fiance and myself live in SoCal and had been screening the internet looking for a competitive deal in the San Diego/Los Angeles Area. We found a couple of fair opportunities but were turned off by their internet sales reps or the dealerships weak reputation. The expanded search found a motivating deal on the lot of RAB Motors. Checked out the dealership and found it to be highly reputable. Called and talked to Daniel. No pressure, excellent communication, and no-hassle straight up conversation. Daniel worked with us in making the deal happen in our time frame. The next day we were on a plane from San Diego to Oakland and drove it back that same day. It was worth every penny of our 8 hour drive straight back. Long Day...but we have a beautiful 2012 C250 sitting in our garage. The car is what we wanted, but I dont know that we would have taken the trip if it wasnt for the excellent representation provided by Daniel Cooper, Director of the Internet Team. Im not the easiest customer, and....I do my homework. That being said...Next Mercedes, RAB Motors gets the first shot on our business. Worth another trip to the Bay Area. Thanks also to the financing guy(forgot your name sorry). Sure made it fun and worthwhile.
"Top Notch!!!"
10-21-2012
DANIEL COOPER!!! THANKYOU!!!!! Thankyou to Daniel Cooper of the internet sales team and the financing officer for providing the best buying car Ive ever experienced in my Lifetime. My fiance and myself live in SoCal and had been screening the internet looking for a competitive in the San Diego/Los Angeles Area. We found a couple of fair opportunities but were turned off by the internet sales people or the dealership as a whole with the exception of CARMAX. The expanded search found a motivating deal on the lot of RAB Motors. Checked out the dealership and found it to be highly reputable. Called and talked to Daniel. No pressure, excellant communication, and no-hassle straight up conversation. Daniel worked with us in making the deal happen in our time frame. The next day we were on a plane from San Diego to Oakland and drove it back that same day. It was worth every penny of our 8 hour drive straight back. Long Day...but we have a beautiful 2012 C250 sitting in our garage. The car is what we wanted, but I dont know that we would have taken the trip if it wasnt for the excellant representation provided by Daniel Cooper of the Internet Team. Im not the easiest customer, and....I do my homework. That being said...Next Mercedes, RAB Motors gets the first shot on our business. Worth another trip to the Bay Area. Thanks also to the financing guy. Sure made it fun and worthwhile.
"Great To Do Business With"
After our trip to Fred Anderson Toyota and were mobbed by salesman we went here to Leith. We were treated with respect and the salesman was very kind. No pressure and we purchased our car. Totally different dealership than Fred Anderson. Leith is professional and we did not get attacked like we did at Fred Anderson Toyota.
"Worked Hard To Try And Earn Our Business"
09-15-2012
I want folks to know how impressed I was by Carlos Marianos professionalism. He was honest and forthright with information that many salesmen would have been reluctant to share - or would have certainly sugarcoated. He proactively made the decision to have the minor damage on the car repaired in an effort to close the deal. A smart, forward-thinking move given that he guaranteed, in my opinion, the sale of that car in the very near future to someone who would have hesitated to buy it with the damage. Additionally, Carlos continued to keep us apprised of the situation on a daily basis without being overbearing - thats a fine line, and he walked it perfectly. In the end, my wifes decision was not based on the situation surrounding the rear bumper, but purely on finding a car that she felt was a better fit for her tastes and very active lifestyle. Carlos Mariano may not have closed this deal, but he impressed a potential client and guaranteed himself, and R.A.B. Motors, that they will always be in contention when, in the future, this couple looks for a new or used vehicle. Thank you!
"Wow!!!"
04-02-2012
Just bought a 2012 C63 AMG from their internet sales department. Daniel Cooper was my contact through the whole purchase experience. I live in Minnesota, and have never purchased a car online before. Hands down this has been by far the best car buying experience ever. I shopped locally for the car originally, but left every dealership with a feeling that I was just a walking checkbook. To sum up my whole experience its six stars, and now five.
"Best Experience Ever"
01-31-2012
I recently purchased a 2008 Audi RS4 from RAB Motors. At first I was very concerned since I had never purchased a high dollar value item on the Internet. The sale manager Daniel Cooper engaged with me very quickly. The professionalism of the people working for RAB quickly became apparent to me. It showed immediately that I am clearly not the first out of state purchaser they have had dealings with. Their patience and reassurance while making this deal made me feel very comfortable. After all wiring a large sum of money to an unknown dealer is not an easy task. I did my own background check on the dealership and even contacted some previous out of state buyers in ebay who had purchased from RAB in the past. They both had great experiences too. I also called Ebay and spoke to them about RAB and inquired that they had only one bad review among many. So I made the purchase. I am glad I did. The car well surpassed my expectations for a second hand car. The product received was exactly what RAB had advertised. All the paper work and records were clean and matched the product. I was missing an Ipod adapter upon delivery and they immediately ordered me and sent it to me. I have to say that if I ever buy another vehicle on Ebay or Internet it will definitely be from RAB. The only disappointment is that I do not live in the area to have my cars maintained by RAB Motors. Daniel and his team are amazing and I congratulate them all in a great customer service.
"No Nonsense Straight Forward Buying Process"
11-12-2011
Great experience buying through internet. Everything was delivered as promised. They even came to my house to pick me up!!
"E350 Purchase"
11-12-2011
I worked with the internet sales guys, and the sale process couldnt have gone any smoother. I told them what I wanted in the morning and by the afternoon they had the car prepped and all the paper work tied up. Great sales experience.
"New Vehicle Purchase"
09-15-2012
The salesperson Daniel took very good care of us. We found our vehicle using Cars.com as part of our process and their website. We live in Sacramento and were happy to make the drive because of their quick and attentive response to our needs.
