"Looking To Purchase A Used Toyota Rav 4 From Your"
My sales person ( Athena ) was extremely pleasant and helpful to deal with. Her professionalism at Fremont Mazda is an asset to your dealership! I will come back in the future when I need to purchase another vehicle....
"Awesome Customer Service "
Great experience. I actually made a deal, signed the papers, and was ready to leave when the finance guy stopped me, told me I had a lower rate and saved me a ton of money !!
"Promised A 2nd Key Fob But Did Nothing"
I am furious at my car dealership experience. I am 7 month pregnant and already of two kids. My husband and I decided to buy a bigger car. We went to Fremont Mazda about month ago to buy a used car. At the signaling they only had one key fob. The dealer agreed to order a 2nd key fob. Salesman 1: Getting a 2nd key fob is easy. Ill send an order to the parts and service department. Itll take a week. My husband comes in 5 days later to drop off new Loan papers. Husband: So when is the key fob coming? Salesman 1: O, sorry the Part and Service department did not get the order. Ill take another week. 3 days later I call in Me: Did you get the order in? Is there a tracking # on the order? I just want a time line. Salesman 1: I have to talk to my manager. Ill call you back tonight. 2 days later I call in Salesman 1: Please talk to our used car saleswoman. Me: Did you get the key fob? Saleswoman: Yes, the key fob is here. You can come in any Wednesday 1 to 3pm. The key guy will be here. I am also working every Wednesday. Come straight to me. The coming Wednesday I come in at 1:10pm Saleswoman get paged twice. I wait for 10min. She was not there. The Parts and Service department directs me to salesman 2. Salesman 2: Yes, the key guys here. Ill go talk to him. 10min later Salesman 2: Sorry the guy does not have the key fob or the software to install the key. Me: Saleswoman said key fob is here. You also do not need software to install the key. My husband saw it in the manual. Salesman 2: Sorry, we do not have the key. I will call around myself and get the order. Ill can you tonight. 2 days later I call in to talk to Salesman 2 Me: Did you get the key fob ordered? Salesman 2: Parts and service did not get back to me. Ill talk to them and call you back tonight I promise. Me: My husband can install it. Just get us the key fob or a check for $200 so we can buy it ourselves. Mad, sad, and frustrated None of the salespeople call me back. How hard is it to get a 2nd key
"Mazda Cx 5"
Thanks to Alex, buying a car at the Mazda Fremont dealership was a breeze. No surprises and no gimmicks made the buying process hassle free and a very pleasant experience. Thanks Alex for everything.
"Very Easy Car Buying Process"
Walked in on a busy long weekend and walked out with a new car in a couple hours. Inspite of being slammed with tons of customers, the service we received was top notch.
"Great Service"
My experience was great with the help of Alex Zamir, definitely recommend him for any cars sale. Thanks again Alex.
"Awesome Service, No Games"
Alex made my car buying experience fast and stress free. He went above and beyond to provide great service: he picked me up (I had no transportation at the time), quickly produced a price that none of the other dealerships in the area could match, and even gave me contact information for a good insurance agent. To save time and headache, go see Alex at Fremont.
"Great Dealers!!!"
Great Customer Service!!! Very Happy with my purchase and would go back to them
"Awful Dealers!!"
Had a really bad experience - very unprofessional - never shop here
"Awful Experience!!"
Really bad customer service - NEVER go there shop elsewhere
"Good Service, Better Prices."
Purchased my 2015 Mazda 3 from Fremont Mazda. I went in they sat me down and gave me a decent price quote. But I was still unsatisfied, I told them I need to think about it so I left, upon leaving they told me that they would keep the quote for 72 hours. So I quickly went around to different Mazda dealers around the area trying to beat Fremont Mazdas price quote. To my surprise no dealer around the area was able to beat their price. So I went back to Fremont Mazda and purchased my car.
"Bad Customer Service - Long Wait Time"
They made me wait for an hour - just to take care of a simple service issue . Very bad customer sevice.
"Great Price"
Got car for 2k lower than any other dealer in the area. Of course Im happy. Guys were a little pushy when I denied their extended warranty and service packages, they didnt give up easily, but still 5 stars for the price with no tricks.
