"Repair Dual Air Cond System"
10-26-2017
repaired one side a/c system that was not working. Added other services - like total car inspection- the I did not want and had to pay for
"Maintenance"
Service is great except for the pricing.. ie., change oil, tire rotation
"2010 Honda Accord From Honda Of Hayward"
Found the car online and Mark was quick to respond to my inquiry. As I was traveling from out of town, was very flexible with my appointment time. Everyone I encountered at the dealership was knowledgeable and very friendly; I would like to thank Mark, John, and Alexia for making the usually dreaded car buying experience a great one. Honda of Hayward has a very high standard for used cars, and my 2010 with only 38k miles is a testimate to that.
"Honda Services"
10-18-2017
Very good costumer service. They call me and update whats going on and services do i need.
"Honda Of Hayward Service Review"
I was surprised of the cost of new tires. My tires were at the yellow point. After looking at the service receipt , I could have waited until they were in the Red, but I didn?t know that. The service man said that I needed new tires, I thought that meant right now!
"Car Service"
09-27-2017
Good customer service,good service,faster and of course good price!!!!!!!
"Honda Civic"
09-25-2017
Very friendly and helpful staff. Definitely beinging my car here for service.
"Honda 2014 Accord"
Always satisfied with their customer service. My advisor was George, very polite, honest about time my car would be ready and I will continue to have my car serviced by Honda of Hayward. 5*s!,
"Car Repair"
I had to tow my car into the Honda of Hayward because my car would not start at all! As soon as I arrived Preston came right out and began to write down my information. He did a great job informing me each step that needed to be done in Order to find the issue. I left happy and content with there job.
"Honda Hayward Exceeded Our Expectations..."
08-31-2017
From the intake tech to the cashier who took our payment - they were awesome. Even when we merely mentioned the coffee pot was empty - no slacking, they hopped right to it to refill. Great team on duty during our visit!!
"Very Quick Response To Emails"
08-24-2017
Annemarie answers all my emails and anything to do with buying a CRV
"Hayward Honda"
They were very busy when I stopped for an oil change and filter. The service writer got me through in less time than promised.
"Great"
I had a good visit and George did a very nice job taking care of my service.
"Honda Accord Service"
Maintenance service oil/filter, rotate tires. Low tire pressure alarm 2 days after service, had to return to dealer to reset alarm. Was told due to tire rotation. A good fix would be to calibrate tire pressure after tire rotation so customer doesnt have to be inconvenienced by return trip to dealer.
"Oil Change"
08-16-2017
Oscar was great helping me with my oil change, professional and helpful!
"Awesome Customer Service"
08-09-2017
Service was great and the timing was on point. I would recommend this dealer to anybody looking for good service and the free coffee wasnt bad either
"Accord Sport"
07-31-2017
The check in officers are very professional, kind and accommodating. The waiting area is newly renovated, clean and very nice. I like the idea of having the snack area for their client while waiting for 2 hours. I will definitely come back for anything my car needs.
"Honda Of Hayward"
07-28-2017
Great experience did not have to wait the hours for the buying process. The staff were kind and courteous.
"Hayward Honda"
07-24-2017
My 2010 Pilot has had excellent care from Honda, and especially Honda of Hayward, the place we bought it new.
"Honda"
Had my truck for 3 weeks, no one kept me up to date on what they were doing, I called 5 times in one day left a message and no one ever got back to me. Service bad
"2007 Honda Civic Car Servicing"
Great customer service especially from the Honda service adviser. Overall a good service experience even though work performed was a little pricey, but that is expected from a dealer shop.
"Owner"
07-18-2017
The service was great !!! I would recommend it to everyone
"Honda Service"
07-17-2017
Nice place,good customer service,attentive ,no pressure, willing to negoiate the best price within reason....
"Service"
07-17-2017
I am happy with the service and will continue to bring my car to Hayward Honda.
"Honda Review"
07-14-2017
ella and her partner were really accommodating and awesome!
"Honda Of Hayward Was Amazing!"
I had an awesome experience. The sales associate that helped me was always very attentive and informative. She was really awesome. She was very straight forward and honest and made the experience of buying my first new car both exciting and simple.
"Repairs And Service"
07-06-2017
Good customer service! Fast and very friendly!!! Shuttle service was great also which was Lyft!!
"Service"
Completely satisfied, smile all over the place, good techs, just on time
"2017 Crv Honda"
Ella was my salesperson very helpful, professional will recommend. Johnny made our deal work. The dealership gets a 10 from us!
"Brand New Honda Accord"
Thank you so much to Kris "KC" for helping me out A-Z during this car purchase! This has been one of the smoothest car purchases I have ever been through. Very fast and efficient. I was kinda skeptical at first. I know I do not have perfect credit. But they were able to get me qualified for the special rate on the brand new 2017 Honda Accord LX! I am still blown away that I was able to get into the Brand New Honda Accord!! KC shows you all the features on your vehicle, and was very patient since I had tons of question on the vehicle. Thank you to KC and the Honda of Hayward team helping me get into a reliable vehicle!!
"A Quick Oil Change And Check-engine Diagnostic ..."
A 5-hour wait to get an oil change, rotate tires, and check-engine light diagnostic AND I had an appointment on the books for weeks! ... didnt even use the right kind of oil (I have been using full-synthetic, since the car has very high mileage) ... they didnt give me the option and I was frustrated with their lack of organization ... now, I have other problems to deal with caused by the service department at this dealership, 5 hours and $270- later ... Thanks, Honda of Hayward!
"Customer Service"
Customer service advice person was very humbled. Super knowledgeable
"Honda Of Hayward Car Maintenance."
My civic now has 180,000 miles due to excellent maintenance .
"2017 Honda Civic Lease"
the only area for improvement is the 286.35 i paid for the 2015 Civic lease. i had possession of that vechicle for 5 days in May 2017 and have yet to receive a refund from Hayward Honda or American Honda Finance
"Allan"
I brought my car in for a recall service. The staff was great and courteous, and I was in and out of the shop in just an hour. So, I was fully satisfied with their service. I should have given a five star here had it not been for the fact that the car was not washed as I had been promised. The car wash was meant to be free, so I got no hard feeling when the car was not washed, but I felt a promise is a promise and should be carried out? After all, it was them who asked me if I wanted a car wash to which I gave a yes answer.
"Honda Crv 2011"
05-19-2017
my airbags were replaced. service is very friendly.This was a recall from Honda. Since the airbags are hidden I could not check the quality of my new airbags, but I feel safer now.
"Good Service And Customer Service"
Overall service was good and I was given a 10% discount.
"Honda Customer"
I appreciate the Great service! Honda of Hayward has always satisfied all of my car needs and necessities. Thank You!
"Steve Jones. Honda Odyssey Service"
As usual my service was Excellent !! Thanks to SHAUN DORTCH and Service Techs at HONDA OF HAYWARD !!!!
"Under Reno, But Amazing Customer Service"
Efficient, timely repairs. But what really makes that department is service writer George Lopez. He truly makes the department shine with his professionalism and work ethic. He is always a pleasure to work with and the reason I keep coming back.
"Owner"
05-04-2017
First Service for new 2016 Pilot. Employees and service rep (Jorge) all very courteous. Appreciated the lift home. Office reconstruction on-going. Minor inconvenience, but the Service Center will be attractive once the "work in progress" is completed. Thanks
"Need Improvement"
I have been always coming back to Honda of Hayward for my car maintenance needs. I am not happy about the way the appointment system works. I went on a Saturday with 11:20 am appointment, when I reached there were three car waiting and two were being helped. At the time, there was no representative there to check who came first. Few minutes later, a new car came in the next lane ahead of me as the space was clear and few minutes later representative came and gave the 1st number to the car that just came. i told the person that car just came and that i was the last one so they were unable to decide for a minute. i just think that there should be better system to line up cars and not have them miss their appointment. i could have 11:20 appointment but if i am already there at 10 am then will you take me? other than that hurdle, Shawn helped us and he did terrific job at it. he had our car washed from outside unlike last time that they totally forgot about it. Also, the cashier lady had our key in hand yet she told us to wait another 15 minutes, then Shawn spotted us and brought our key to us and said that i had already parked your car by the exit. so i just feel that there should be a better system of appointments and how cars are lined up and that things should coordinate together.
"Mike Fraga, Honda Of Hayward"
Mike Fraga is an expert with car loans, and provides quick and efficient service. World class customer service, indeed!
"Mike Fraga, Honda Of Hayward"
Mike Fraga is an expert with car loans, and provides quick and efficient service. World class customer service, indeed!
"Car Service"
The customer service was great time and inform about car service with a ?
"Bought My First Car (accord) With Honda Of Hayward"
04-28-2017
It was my first time buyinga car, and the friendly people at Honda of Hayward made the experience as pleasant as possible. Im very satisfied with my purchase, and Im recommending this place to everyone I know whos interested in buying a new car. Thanks so much, Jae!
"Hayward Honda"
04-28-2017
The software update took way too long, but the staff rocks! (Service)
"Honda Hayward Service Dep"
excellent customer service. patiently helped me with all of my concerns and even gave me a few discounts along the way!
"Service"
I was very satisfied after visited Honda of Hayward for oil change and everything check. Everything was done on time. Im just happy now to fixed my car
"Great!!!!!"
Quick and easy experience, I was approved for my loan before coming in and was taken care of quickly.
