"Great Service"
Great experience!!! Ill refer anyone to this dealership any day.
"Excellent Dealership, I Bought 2 Suvs In 3 Years!"
Excellent dealership as usual. We got a lease from them for a RAV4 3 years ago and the great experience I had with their Online Sales manager Jim Benham in 2014 stuck with me until it was time for me to get a new one this year. So when it was time for me to shop around dealers for another vehicle this year, I again visited several brand dealers as there were a lot of great options available now. At the end of this 2-month search, I ended coming back to Antioch Toyota, and the experience that I had for this new buy was everything I have hoped for from Jim and her sister Anne. They are living examples of why Toyotas reputation for not only excellent quality vehicles but also excellent customer service has been legendary. Jim & Anne were very professional, always courteous, never pushy, and they patiently carried me through this search and buy process despite some unexpected personal challenges I had to deal with. I couldnt ask for a better treatment from a dealer like they did. Antioch Toyota is very fortunate to have Jim Benham on their side.
"Tacoma"
Jim and Jason and Rich all great. Jim made the process smooth, Jason explained and setup all technology, Rich offer to better rate. Very great. Thank you very much.
"2017 Toyota Corolla Se"
I got my new 2017 Toyota corolla SE. Jim and Giancarlo were both very helpful. I would recommend talking to them.
"New Car Purchase Via Internet"
Process was just about as painless as it could be. Price was the best that could be found on the internet. Customer service was top notch. Fisel Zandari, the sales person went out of his way to make everything smooth.
"Great Deal And Great People"
This was the best Car buying experience I have ever had. The salesman was up front and honest, as well as knowledgeable about the product. I will definitely go back here for my next Toyota.
"Excellent Experience"
Great staff on the internet sales team, very non- pressured and got what I wanted without any sales tactics or games. These guys are the best I have bought from in my 57 years.
"Seamless Process"
Jim Benham and his team provided the perfect buying process for a new car. They helped me quickly find the car that we wanted at a fair price. He also gave us a quick quote for our trade-in so that we could compare the overall exchange to other potential offers. Smooth process and friendly atmosphere throughout the operation.
"Quick And Easy Purchase"
Jim Benham was the best. His responses to our e-mails were complete, thorough and answered many of our questions which left us with a quick initial visit (less than and hour) that included a test drive. We made a number of internet inquiries and while Jims prices were the best, it was the service he and his staff provided that sealed the deal. We felt valued as customers and also as individuals since we had a few moments to talk about non-car purchasing topics and Jim was very engaging as we spoke about these other topics. Ann was equally as good to help us out when Jim handed us over to her for our test drives and follow-up on our visit and subsequent purchase. The Antioch Toyota Internet Sales Department was hands down the best place we saw during our car shopping experience and I would recommend them to anyone without reservation. They promised AND delivered!!!
"Great Professional Experience"
Jim made my purchase comfortable and easy. He was very professional and was knowledgeable about the truck and the entire buying process. Great Job. Thank You!!!
"Easiest And Best Car Purchase Ever!"
Jim was the perfect salesman. I knew what I wanted and what I did not want. He understood immediately and answered all of my questions. He found exactly want I was looking for and didn’t try to sell me any unsolicited plans or packages. It was very quick, painless, STRESS FREE and by far the most enjoyable car purchase I have ever made!
"Internet Team Exceeded All My Expectations"
From start to finish we had a great experience. Finance department was on point.insurance was the best we haveever recieved and the sales team was informative but not pushy. And the price we receive our new Camry was unbelievable.
"Never Again!"
First Toyota purchase experience after owning a Lexus and Acura. This dealership deserves the award of the best bait and switch out there. Their car salesmen hover outside and pounce on you before you even fully exit your car after arriving. You literally cannot look around without one following you around. They posted an ad which gave a number of discounts including a Toyota loyalty discount, after looking at the car and agreeing the purchase it, the switch came, they couldnt offer me a whole host of discounts including Toyota Loyalty because the model I was buying didnt have the discount - Even though their newspaper ad showed the discount. Upon me telling the sales man, about the newspaper ad, he rudely said this isnt their ad, I then pointed out the same ad on their website, and his response was "Well, this is Toyota making these ads not us..." but is complete bogus. I tried to push the issue of why am I paying for their mistake if their ad is incorrect, they should honor it, and he replied, "Look, Im not going to be able to feed my kids with the sale of this car, so do you want the car or not?" Seriously! I tried getting in touch of their "customer relations" person, and left a voicemail - of course no response until now. I learned that its either Toyota or this dealership that has deceptive practices, I would think its this dealership. Dont trust this dealership with such a huge purchase, there are many other Toyota dealers and other car manufacturers to look into. I for one, will never even look into Antioch Toyota in the future! It doesnt help even if you call in prior to going to confirm a price, because they just said "Yes, thats the price" and all they want you to do is come into the dealership. I went from Fremont to Antioch just to purchase a car and this is how they treated their customer. Never again!
"Great Service"
10-10-2012
We stopped by and shopped at Antioch Toytota to look for a new Camry 2012 without appointment or anything. By the time we came in, one young man named Matt Zazay came to greet us and help us to look for a car model and color that we wanted. We had a test drive with him. He was very courteous, helpful and knowledgeable about the car. Within no time we were driving home in the car we wanted. We are very happy with the service Matt provided and highly recommend him.
