"Used Truck With Issues"
i bought a used 2003 dodge ram 2500 from mcpeeks thinking it would be thoroughly inspected and in good working condition. lol the batteries were dead the next morning after i bought the truck and had to have them replaced. also discovered the horn did not work all the time, a/c would stay working even when it was off, the vents for heat / a/c were stuck on dash vents and would not change. i called dodge about the issues they said bring it into service to be fixed. i dropped the vehicle off on wednesday morning i waited a week for it to be fixed a called a week later, it was still not ready. i drove down the next day to see whats going on with the truck it was just sitting there nothing had been done to it. i demanded a loaner car which they said was unavailable. they gave me my truck back so i could have something to drive while they were waiting for the parts to fix it. told me to bring truck back monday morning they would have the parts for it and a loaner car for me. dropped truck off monday picked up the loaner car called thursday to check status of the truck still not ready. used car manager told me it would be ready tuesday or wednesday.. i told them i need my truck back by friday, they called friday said it was ready. but did not fix the problem with a/c / heater not switching vents said it was not covered by used car warranty, but they fixed the other issue with the a/c not turning off. now used car manager wont return phone calls or texts! BEAWARE OF THIS DEALER!
"Buying A Used Car"
I had a great experience today. Everyone was very helpful and made the car buying experience great. Thank you very much.
"Customer Service At Its Best"
Marcus, Ronnie, and Antuan couldnt have made this experience any smoother. As a new car buyer I was taken advantage of and sold a bad car. These three employees made trading it in for a brand new car that worked with my budget a breeze. I left the dealership happy and would recommend it to anyone looking to buy a car! Especially if you are new like me.
"Great Service"
the initial helper was very easy going and a pleasure to deal with
"Clean Dealer"
I was working with Doug Hansen he was very help full and honest I really liked his patience we changed phone numbers he called me to tell me the price went down on the truck so I came back and bought the truck then Ronnie helped us close the deal great service from both I tell all thanks Jose salcedo
"Comfortable Experience"
Came in just wanting to look and not commit but Jesse and Ron sold me on a sedan. I absolutely did not want a sedan but after learning more about the Toyota Camry and test diving It, I knew I was wrong entirely about sedans. They also tried and succeeded in reaching my budget. Overall great experience
"Amazing Service"
Both Marcus and Marin were extremely patient and accommodating. Each rep did whatever they could to meet at a fair payment and ensure fantastic customer service. Id recommend this dealer to any family member or friend!
"Bought 1500"
Good experience with Marcus and Ronnie helping me find the right vehicle
"Great Service Helpful. Marcus Was Excellent."
Marcus was a great salesman, easy going and no pressure. I would recommend Marcus.
"Great Customer Service"
Great customer service Marcus did an awesome job he helped me out alot
"Welcoming From The Start :))"
First time stepping on to the dealer and I have to say was better and completely different than expected. Most will just rush to get the sale But this was not the case As soon as we pulled in we were acknowledged by Jesse James Very friendly and non pushy We knew what we were looking for and he was really helpful in getting us and showing us what we needed Test drive was great was able to answer all questions we had and all process was great! Im glad we came here to buy my first car Thank you to everyone here who was of great help you guys rock!! :))
"Great Help With My Questions And Concerns."
Every thing was fine except for this review programs which is unfriendly. Doug was great.
"Good Service Dealer Ship"
Marcus help me really good along with finance manager it recommend this dealer. Great service love it,..
"Good Service Dealer Ship"
Marcus help me really good along with finance manager it recommend this dealer. Great service love it,..
"Good Service Dealer Ship"
Marcus help me really good along with finance manager it recommend this dealer. Great service love it,..
"Good Service Dealer Ship"
Marcus help me really good along with finance manager it recommend this dealer. Great service love it,..
"Good Service Dealer Ship"
Marcus help me really good along with finance manager it recommend this dealer. Great service love it,..
"Good Service Dealer Ship"
Marcus help me really good along with finance manager it recommend this dealer. Great service love it,..
"Excellent Buying Experience"
Jesse James was wonderful to work with. He was patient, friendly and thorough. I would certainly recommend him to friends & family. Thanks Jesse!
"This Place Is Freaking Awesome!"
Brad and the whole team was great and made buying a new vehicle fun and enjoyable. Highly recommend McPeeks Dodge to ANYONE!
"Amazing Customer Service"
We had an amazing car buying experience at McPeek Dodge in Anaheim. We called ahead to see if a truck we had seen on the internet was still available and Gary Bradley informed us that is was. We drove down to the dealership. The truck had already been pulled from the lot and was ready for us to test drive. Immediately fell in love with the ram 2500 big horn. When we got back to the dealership Ronnie Bostok the sales manager greeted us and was very accommodating. Together worked some numbers and came up an amazing deal. Needless to say we went home with our new truck in less than 2 hours. Overall great dealership and customer service and would come back again.
"Eager To Please"
Jesse James and Marcus Sanjuan were great at getting us a deal. We had specific number we needed to meet and they made it happen. They were very knowledgeable and friendly, not at all pushy. I recommend you buy from this dealer and these gentlemen specifically.
"Great Help And Good Attitude"
Jesse James Marcus Sanjuan where great help and fast and easy contract deal. awsome attitude will definetly recommend a friend . It was a great hel finding the right car for me . And they where also really patient
"Car Purchase"
This is our 4th car purchased from mcPeeks. Customer service is amazing. Everyone was super nice and very professional.
"Nice, Easy Experience!"
Great sales team helped me get the car I was looking for. They didnt pressure me into getting upgrades that I didnt need/want. Will definitely return to this dealer for any repairs or new car purchases!
"Great Sales"
Great buying experience. Jesse and Marcus are the guys to go to. I will be recommending mcpeek dodge
"The Best Truck Buying Experience Ever"
From the time I walked in, to the time I walked out, it has been a wonderful experience. Tyler and Brad were nice and helpful. I have been to many other dealerships and this was by far the most pleasant experience I could ever hope for. I would recommend anyone in the market who was to buy a dodge to come to Mc Peeks Dodge of Anaheim and talk with these wonderful people.
"Great Service"
Every question I had was answered and i am completely satisfied. Very friendly and makes sure you get what you want!
"Great Service"
Every question I had was answered and i am completely satisfied.
"Best Customer Service"
The customer service is the best in the area! I will recommend to all my family and friends. From all the employees Luis,BJ and Ronney. Great experience. Thank you for all your help!
"Great Service, Super Friendly Associates."
I was super impressed with the quality of service provided to me here at Mc Peeks Dodge of Anaheim ca. I had doubts and concerns prior to coming in due to past experiences. Boy was I wrong, i left here with a whole new outlook on dealing with dealerships. The associates were the nicest and made me feel welcome. I couldnt be happier with the quality of service. and the deal I got was exactly what I had in mind when I thought about purchasing a vehicle. Thank You Mc Peeks, for all great service and help.
"Great Service, Super Friendly Associates."
I was super impressed with the quality of service provided to me here at Mc Peeks Dodge of Anaheim ca. I had doubts and concerns prior to coming in due to past experiences. Boy was I wrong, i left here with a whole new outlook on dealing with dealerships. The associates were the nicest and made me feel welcome. I couldnt be happier with the quality of service. and the deal I got was exactly what I had in mind when I thought about purchasing a vehicle. Thank You Mc Peeks, for all great service and help.
"Brad And Jo Sells Rep"
I was very satisfied with the whole process of getting the car. Mr. Brad and Mr. Jo were amazing. They made it a very great experience and Im sure they will continue to do a great job.
"Awesome Service"
Overall awesome service. They are very knowledgeable. They listen to your issues and find a solution.
"Great Service"
Good place good deal but took a long time to get the vehicle of choice
"Great Experience"
The buying process was smooth. Great selections of Dodge vehicles. We came back because Joe was efficient and friendly. Great customer service. We love our new challenger. We would definitely refer...
"This Place Really Does Have A Homey Feel To It.."
I love my 2014 BlackTop Journey!!! Ronnie the Sales Manager and Luis made this transaction very easy !!!! Super happy, they gave me a great deal.
"Wow That Was Easy!"
Brad was awesome, very knowledgable and made my purchase quick and easy!
"Wow That Was Easy!"
Brad was awesome, very knowledgable and made my purchase quick and easy!
"Absolutely The Best"
The best help one can get to get you driving home with what you want.....
"Happy With My Dart"
Enjoying my car great on gas,Luis Solares was great!
"Best Experience Ever!"
In my 40 years of owning cars, this was easily the best experience Ive ever had in purchasing a vehicle. I usually buy Dodge and this in fact makes the fourth Dodge Ive owned. I always know what kind of vehicle Im wanting, but usually the salesman will try to sell me something different, more expensive, etc. Not this time. My sales person was Don Lockridge and I told him what I wanted (Charger RT with HEMI). He showed me three different models and I knew immediately which one was mine. The drive went well and I knew it was MY car. When we returned and they looked over my 2006 Dodge Charger RT for the trade-in, I felt I received a fair price for it. Within a few hours, I was driving off the lot in my brand new car and I was one happy camper. I highly recommend McPeek Dodge if youre searching for a dealership to purchase your car. Don was knowledgable, friendly and was easy to talk with about what I wanted and could afford. Again, this was the best experience Ive ever had in purchasing a vehicle!
"Great Customer Service!"
McPeeks is an A+ dealership. I consider myself a very difficult customer and I was surprised at the level of service I received. I am going to recommend this dealership to my family and friends.
"Great Customer Service!"
McPeeks is an A+ dealership. I consider myself a very difficult customer and I was surprised at the level of service I received. I am going to recommend this dealership to my family and friends.
"Great Experience Buying A 13 Chrysler Town & Coun"
We had the pleasure of being helped by Kenny the Internet manager. He not only helped us with our needs but also went out of his way to make sure everything was perfect. We not only love our new car but would recommend anyone to ask for Kenny when they visit this dealer. He made our purchase a pleasant expierience.
"Excellent"
Would come back here anytime. Perfect and respectful service from beginning to end ! Don was amazing and so was Ronnie.
"Not A Good First Experience."
I submitted a request on Tuesday and didnt hear anything from the dealer till after I called them about my request on Friday. Then the Online manager got an attitude about me brining it up to him.
"Would Buy Another Car Here In A New York Minute"
My wife and I drove from San Diego to Anaheim to look at a used car at this dealership. Prior to arriving, I made an appointment with Tyler, a sales manager there, and he was very prompt and professional from our very first email exchange. We agreed to meet on Sunday at noon. Even though we arrived late, due to traffic and heavy rain, Tyler had the vehicle ready, and was very attentive to our needs during the car-buying process. He answered all of our questions to the best of his ability, and when he wasnt sure about something, he checked to make sure and got back to us promptly. He was polite, patient and professional. He remained poised and unfazed as our two kids were playing around, jumping on the couch and running (or crawling) all around the showroom floor. The car-buying process can be daunting an overwhelming for anyone. Tyler and the folks at McPeek’s Dodge of Anaheim made the process relatively easy. I’ve spent hours during the car-buying/trade-in process with other dealerships before driving away in my car. However, at McPeek’s, we were in-and-out within approximately 90 minutes; and, it probably would have been sooner had I been more decisive an asked less questions. The vehicle we bought was cleaned, gassed and waiting for us before we finished signing the contract. Tyler and several other McPeek sales people were always available and we never once felt pressured or rushed. Even the finance guy had a customer waiting and he never rushed us. Overall, our experience at McPeek’s was outstanding and I would buy or sell a car there again. Just wish this dealership was closer to San Diego so we could enjoy our oil changes and complimentary car washes more often.
"Rude And Slow"
As a former Auto sales mgr, was very disapointed with quality of service. Would not by from here
