"Mister"

Servicing of the vehicle was done in a short time which made it nice since I waited for it. Waiting room area is very clean & professional looking. Future servicing needs were explained to me along with the cost. I have always received excellent treatment from anyone I have come in contact with at Sierra Toyota over the past 11 years since I purchased the vehicle there.

"Car Owner"

over all experience was great, they were able to take my car in before scheduled appointment and was done in a reasonable amount of time.

"Rick Guzman"

Great service on my vehicle exceptional service writer

"Great Job!"

Super courteous and helpful. We had a 1:00 appointment, but waited (10 min.) in our car before I got out of the car to find somebody to help us. A woman inside said, "Someone will help you. Just wait in your car." Finally a gentleman came out of the garage to ask us if we had been helped. I said that a lot of people have passed but no one has acknowledged us. Once I met with service rep, everything went smoothly.

"Revier Of Service To My Car On Friday, December 4."

I was close to my 5,000 mile checkup, and after discovering that I had to leave town the next day, I brought, my car in for service. Although I did not have an appointment, and although service was really busy, after telling Chanin Yescas, my advisor, my predicament, she had my car serviced and got me out in a timely manner. Being the busy person that I am, that was truly appreciated. I commend Sierra Toyota for having such caring people on staff.

"Sierra Toyota Service"

Shannon is the abaolute best!g. shannon is always accommodating, professional and a joy!

"Toyota Care Service;"

Over all, Im satisfied and Trust Toyota, since I purchase my Toyota Car in your Company,they have a good service and very friendly people.specially Mr. Rey Osuna. Thanks for the Good Service..

"Awesome Service!"

Service Advisor was outstanding,got my car repaired quickly and returned to me on time as promised. Have never had bad service at this dealership. Highly recommend Sierra Toyota repair and service.

"Outstanding Service"

Sierra Toyota is always pleasant. The customer service especially Max Ciotti is outstanding. My auto is always handled with care and is ready sooner than anticipated.

"Sean In Service Dept. Has Great Customer Service"

Sean my service provider has outstanding customer service. He always clearly answers all my car questions and makes sure I know what services are needed for my car. He tries to make the service wait time as quick as possible and goes out of his way to be as helpful as possible. That is why I am a return customer.

"My 11/4/15 Visit To Sierra Toyota"

Went in for a repair without an appointment. Came out with repair work done and I was able to get a 20/30K mile maintenance on my car as well - in a timely manner.

"Service-great, Sales-lacking"

Wanted to buy locally. My salesman put NO Zero effort into find the car I wanted, So I found one myself by using the internet. Guess your sales person wasnt to hungry for a sale.

"Oil Change"

When Nissan does your oil change they ask you if you want your car washed, and I expect the same or better from Toyota but I was disappointed.

"Shawn In Service Great"

fantastic, Shawn really knows his job. he was helpful, curtious and really help us.

"Retired"

The only lady service rep was the best! She was very helpful and concerned about my issues with my 2008 Toyota Corolla! She was very personable and thoughtful! She definitely is a people person!

"Servicing My Corolla"

I got in and they had said it could be up to 2 hrs. They were very busy. But my car was finished ahead of estimated time... Service representative was very knowledgeable and helpful.

"A Service Experience"

Courtesy Honesty and product knowledge are exceptional !!

"Service Appointment"

I always have had great service at Sierra Toyota. Rey is wonderful.

"Sierra Toyota"

I always feel confident when I come to Sierra Toyota, that I am receiving the best in quality and service from those who work there. And Sean Preston earns the highest ratings as service manager; he is polite, knowledgable and thorough.

"Service Review"

As always Vincent handle everything in a professional way very happy with the service

"Richard Hall"

Sean, was my service manager. He was efficient, courteous, and personable. Just as he was on my last two service visits. You have a very strong customer service person in him.

"Always Great Service From Jose @ Sierra Toyota"

Sierra Toyota excellent dealer. My service rep, Jose Martinez is the best. Everyone is always very courteous and willing to help. Would certainly recommend this dealership.

"My Review"

I had great customer service and the service technicians were very punctual on getting my car done. They were also very clear on what was wrong to begin with and did not use words that were not easily understood.They answered every question very clearly.

"One Satisfied Customer"

The mechanic named Alex worked on my Dodge truck. The service guy Vince was prompt and helpful. I would recommend Sierra Toyota service department for anyone with a dodge truck

"Service"

I have bought both my Toyotas from this dealership, but this visit was a service on my 2007 camry.

"Sierra Toyota"

The service reps are very nice and they were fast too.

"Sierra Toyota"

I actually had fun buying a car from Sierra Toyota! We had lunch together, the salesman and I in the lunchroom of KFC and all in all it was a pleasant experience no stress

"Claudia Weaver"

I love this dealership! They never disappoint with their customer service.

"Car Purchase Review"

the overall experience was exceptional. From beginning to end we I didnt fee pressured, we took our time to look at the different cars and Derrick, the sales persona was very informative and professional.

"Very Happy"

The service was very good..may be a bit too busy...

"45,000 Miles Service At Sierra Toyota"

Scheduled an appointment for 45,000 mile service for my Camry. Service personnel were friendly and the work performed was done quickly and professionally. Sean Preston is a outstanding service agent.

"Mr Service"

awesome dealer and Chanin is the only service advisor everyone should see

"Mr. Paul Johnson"

I have never had a bad experience at Sierra Toyota. Exceptional staff, management & facility. As long as they are in business, they will have mine!

"Excellent Service"

My service adviser was Max and he was very attentive to my issue with my car. He shows that he cared for my car a lot and offered me services that would benefit me. Honestly, if there was a grading scale from 1 to 10 on his assistance and overall performance, i would rate it an 11. Extremely great service.

"The Boss Of Nothing."

We were really pleased with the work as the car still seems to be starting every time since we picked it up. This is my wifes car and if its not outside waiting for her to take her to and fro then this lady gets real nervous and becomes very hard to live with. So we thank you for following through on our problem and getting it resolved. Thanks Rey Osuna and Tom.

"Service"

outstanding service and the people were great didnt wait very long to get my car

"Shock And Seal Installation On My Tundra"

Rey Osuna has always done a great job of helping me out and taking care of my car needs. Sierra Toyota has always done a great job for me.

"Oil Change"

Always excellent service.Never wait very long and always have coffee in morning and nice seating area. Very professional people working there and would be extra helpful. They offer shuttle service if there is a big job to do on the car or if you dont have a ride. They get the work done in a timely matter.

"Heidi"

outstanding fast service. I do thinks I should not have to write at least 50 characters in this spot to be able to submit my review

"Great Care Of My Car"

Everytime I go to get my car servise,Shannon the mrg,always take the time to greet me,and explain what they done to my car,I feel safe to leave my car ,knowing that she there taking good care of my car,thank you

"David C"

AA+++ rating! Buying experience was great and very detailed!!!! Service has always been perfect with extremely fast service!!!! Thank you Sierra Toyota!!!!!!

"15,000 Mile Service"

dropped off my vehicle in the early morning....was called approximately 2.5 hours later that it was ready for pickup....a few days later when having a front tire repaired another shop found balance weights had fallen off and the tire needed balancing...coincidence?

"See Jose In Service!"

I only go there because of Jose in service. He is awesome, very friendly and always explains what needs to be done. He has been my service advisor for over 13 years and hes trustworthy. Im a bit disappointed that they dont wash the vehicle anymore. Especially since it cost a little more to have service there. They also stopped providing water bottles in the lobby but they finally opened up a place to eat again. Great considering Im there for 3 hours sometimes. Sales team arent the greatest so be sure to go through fleet or internet sales instead.

"Survey"

Great customer service. Jose is always willing to accommodate my schedule to Toyotas open appointments. They are always prompt and friendly.

"Service Department"

There service department is so slow the only reason I come here is so my warranty doesnt get voided, or else I would be doing it my self . Ive been here 2 1/2 hours for a oil change and I just ask if they were almost done. I was told they havent even started.

"Joseph Jenkins Review"

Joseph Jenkins is the best car sells man I have ever had. I used to deal with Jim Burke but I will continue to buy more cars at Sierra because of him. He is quick and he made sure I was taken care of. They filled up my tank and detailed my car. They also gave me a great deal with the maintenance. Every time I get my car serviced Sierra always send me a follow up email. You all need to have more sales rep like Joe Jenkins in Birmingham.

"Not My First Bad Experience..."

After trying to hide about $4000 in fees and changing their story - I tried to haggle them down. The Manager, at this point, was "done" dealing with me and got up while I was mid-sentence and had to "Go help other customers." It was Tuesday morning... There was no one else there. This isnt the first time Sierra Toyota has treated me this way. Happened previously about 10 years ago. My father also had about the same experience. The solution? Go down to Valencia. They take good care of you and will usually work to make you a good deal instead of charging you 17% APR... My credit is 720... Why couldnt they lower that? No thanks!

"Medjazz"

I purchased a RAV4 from these guys and they were honest about their deals. No gimmicks! this is my 3rd purchase of a vehicle and this is the best. I wish my previous car purchases were that easy.

"Excellent Service!!"

My Mom bought her Toyota here in 05. They had THE BEST service. After that we have taken it for its usual maintnace... and the people their are very friendly and they all get to know you. It SOOO great!... LOVE LOVE LOVE!