"Great Service, Great Deal, Great Dealership"
Monica Sanchez made the deal completely on line. The quality of the truck I bought top notch, and the quality of the service was the absolute best
"Estrella"
Oxnard Honda employees were very helpful and took the time to answer my questions.
"Not A Good Experience"
We went there a few times. We decided to stay with the same sales person because she seemed pretty caring and persistent with follow-up calls. The first time we were with her we wondered why we were kept waiting for so long. Another sales person said she was going through some personal challenges and then provided some information we asked for. The second time the same sales woman left us waiting again...not even getting the Costco quote we had asked up front for...after waiting for about 15 minutes we decided to walk away and not return.
"Rude Sales Staff "
Sales people are not polite and give attitude when things dont go their way. I would not recommend this dealership to anyone unless you do not care about good customer service because you wont get that here.
"Daniel Is An Excellent Sales Personnel"
Best ever car buying experience I had with Daniel. I bought our Pilot at DCH after visiting several dealership in the neighboring area. This is our third Honda in our family. Daniel is very knowledgeable in the selling process, accommodating along with haggle free transaction. Will highly recommend Daniel for your next Honda experience .
"Thank You"
The service today was great. Everything went smooth and I feel very confident that my car was handled with care and the quality of customer service was superb. Thank you for a very good visit.
"Satisfied Customer"
Great customer service my car was ready in a timely matter. Will definitely recommend to others. Very happy customer.
"Review Of Service"
So far Ive been very pleased with their service. Ive never had to wait very long and its usually a shorter time than was predicted.
"Review Of Service"
So far Ive been very pleased with their service. Ive never had to wait very long and its usually a shorter time than was predicted.
"Repeatedly Heard "sorry For The Inconvenience""
my experience w/ DCH Honda of Oxnard GM, Manager, & service dept due to airbag recall. i have to say from the top down they completely disappointed and didnt try to make up for their missteps, just heard "sorry for the inconvenience" a lot. no call backs. canceled appointments/no shows with no notice from them on multiple occasions - i missed 2 days of work with no pay due to their "no shows" on scheduled appointments with this dealership and all they could say was "sorry for the inconvenience." couldnt even offer a discount on services needed on my car after all the trouble they caused. i dealt with robert, linda, possibly a kelvin, and the gm nick and apparently their word means 0 to them. customer service is not the culture at DCH HONDA of Oxnard.
"Great Dealer"
04-25-2016
Had an excellent experience at dch honda of oxnard. Jonathan, Robert and the rest of the crew were awesome. They were able to give me a good deal and made sure everything was fine the second I stepped in the dealer. Would recommend them to family and friends.
"Great Buying Experience"
Although the dealership did not have the car that we wanted, they searched until they found the exact model at the price that we were willing to pay. While DCH searched for the car that we wanted, we contacted a broker, just in case. Although both found a car at almost the same time, the accessories and price made the decision easy. The actual purchase was painless and the information provided by their product expert was superb. We couldnt be happier with the experience and the vehicle. Thank you, Christian and Jeff!
"Fabulous Purchasing Experience"
The outstanding customer service & the friendly staff at DCH Honda made this car buying experience very enjoyable & hassle free. Ps. And I love my new vehicle.
"Great Experience!!"
DCH Honda did an awesome Job getting us in and out so we did not need to spend our entire day purchasing a car! We had a Fun experience purchasing our Honda Accord, Thank you!
"Service Appointment"
I would like to take some time to write this review on the outstanding service I received from Kelvin Blanco the Service Manager himself. I had been struggling with an appointment out here in the San Fernando Valley and he was nice enough to take my car in and squeeze me in for an appointment. He also took the time to explain the repairs needed and the technicians did an amazing job. I ended up getting a full intermediate service in a very prompt manner. I felt as if i was in and out in no time. The staff there is very welcoming and very attentive I would make the drive just for the service and the fact that I even got a complimentary car wash. You cant beat that! Overall a great and best experience I have received at a Honda dealership. It feels great to be valued as a customer and the fact that they make it so comfortable for a woman to get service and explain repairs needed makes me eager to recommend to both female and male customers. Thank You DCH Honda of Oxnard!!!! and of course thanks to the manager Mr. Blanco for all his help!
"Overall"
I dont usually write these things ... But I had to tell you, this was the best car buying experience i have ever had. The personal attention by Willie Schmeltz was over and above the norm. But it was Christian Soza that made it all come together. His relentless pursuit to make everything, from the long list of details, that made our experience easy and enjoyable. Just what buying a new car is all about. I will definitely tell my friends about DCH Honda of Oxnard.
"Detail Service"
Honda of Oxnard did an excellent job on a detail for my minivan. Super clean inside shiny outside. Reasonable price. Adrian was helpful and showed me how to connect my cell phone to van. Plus I got a shuttle home. But, I must mention their waiting room is fab. Free manicures on Fridays. Always cookies and coffee/chocolate.
"Honda Is #1"
08-13-2015
I leased a brand new 2012 Honda Civic in December of 2012, which was due to expire this December. In June 2013 my daughter Marisol and I returned to lease a 2013 Honda Accord for her. We have loved our Hondas ever since and would not trade for any other make. My entire Honda experience since 2012 has been beyond excellent. 10 stars in my book. The entire Honda staff is very professional, courteous, friendly and super helpful. The hospitality is commendable. Thank you for the fresh baked cookies and coffee and other goodies. I had the pleasure of meeting and working with Mr. Ron Anthony this past Saturday. I asked Ron what my options were regarding my existing lease. Ron not only informed me very clearly and in detail but also made me an offer I could not refuse. He beat the budget I had to work with and did all the leg work and beyond which made the process so simple. He met all my requests. Super gentleman to work with. I may do it again in three years, if Ron is still there!!! Mr. Anthony is definitely an asset to Honda. His positive caring, honest, and humble personality make him a very pleasant and easy individual to work with. His professionalism, knowledge, courtesy and 100% focus on the customer makes you feel important and special. One of a kind. THANK YOU SO MUCH RON !!!! May GOD continue to Bless you and yours. Long story short, I took my Honda Civic 2012 in for a air conditioner filter change and drove away with a NEW 2015 Honda CRV. Life is too short and one deserves to spoil yourself when you have been blessed and trip upon the opportunity. I love my new CRV and hope to enjoy it immensely. KUDOS HONDA. Very Respectfully, Liz Figueroa Martinez Oxnard, CA
"Exceptional Service Department"
08-10-2015
I have taken my 2008 Honda Civic to DCH for servicing ever since I bought it new there in April, 2008. Ive always felt I received excellent service and could trust the Service Advisors knowledge and recommendations. Recently, however, I tried taking my car to a different Honda dealer, for convenience (to where I work) and other similar reasons, not realizing there would be such a drastic difference between two Honda service departments.. I had such a disappointing experience that I returned to DCH the very next day after having the 45,000 mile service and inspection done, because I was so concerned about about the other dealers recommendations for immediate repairs, with no explanation offered by a service advisor. Joshua Coggiola, the DCH service advisor whom I dealt with, provided me with exceptional service. He had the 45,000 mile safety inspection re-done at no charge to me, as well as having the other dealers repair recommendations checked out. After that assessment, and Joshs detailed explanations, I felt confident in going ahead with needed repairs. Josh personally facilitated every step of the process of scheduling the work so that it could be completed the very next day (and all in one day) and making sure I was getting the best possible price for the jobs to be done. It was a huge relief to feel like I was back in good hands and that my car would safely take me on an upcoming road trip across the desert! I also want to mention that the way the DCH service department is organized is exemplary.
"Great Service, But Didnt Find Problem W Transmiss"
Service representative was very help and attentive.
"Service Department"
First time using your service dept. Paul Vela wrote the work order and explained the process and timeline and escorted me to the waiting area. The reason for the 5 stars was because everything went very smoothly, everyone was friendly and the car was completed within 5 minutes of the time promised. Way to go. I will be happy to recommend your service dept. anytime.
"Great Service"
We just bought our first Honda and it was a very pleasant experience. Our salesman was very informative and helpful. Our service advisor is great. She is very friendly and knowledgeable. Thank you Honda for such a pleasant experience!
"Good Service"
05-22-2015
Thank you Ron for making this experience fun and easy to understand everything
"Professional Service Every Time"
05-19-2015
Over the years we have purchased four Hondas at DCH Oxnard Honda, we always return to them for service, due to the professional attitude of their staff. Ive never had a problem with DCH Oxnard Honda. My service advisors always look out for my best interest and safety.
"My Second Crv"
Last year I bought a new 2014 CRV EX-L I was very happy my car was just 1year old somebody hit me and my car was totaled I went back to Honda Oxnard to buy an other CRV they were very helpful with all my paperwork.I have now a new 2015 CRV-EX-L and I love it..Dwight the salesman was great and Jeff very helpful I told all my friends how nice it was to do business with Honda of Oxnard
"Professional, Highly Helpful And Hospitable"
05-15-2015
I went from leasing a wonderful Honda Accord to purchasing the car. Every Honda staff member was gracious, helpful and invested in my family having a great sales experience. The financing was very fair, clearly explained and all transactions were transparent. I especially want to commend Vidal, Wes and Mike for their professionalism, expertise and for making the purchase work for us. Honda DCH is fortunate to have you gentlemen on staff. I would highly, and without reservation, recommend this dealership to anyone looking for a quality car and a quality sales experience.
"Saved Our Trip"
03-31-2015
The plan was to leave Monday morning on a road trip with our grandkids while they are on spring break from school. The problem was Sunday afternoon the check engine warning light came on in our Odyssey. At 7:45am Monday morning I called DCH Honda Service, told Paul about our plan and problem. Paul said they were very busy but if I could bring it in right alway he would try to take care of it ASAP. Arrived at DCH about 8:05am, spark plug problem was diagnose by 9:00am and repaired by 10:00am. Going in I though we would have to postpone or cancel our trip but Paul and the technicians at DCH had us on our way only slightly behind schedule. Thanks, DCH Honda of Oxnard!
"Nice And Easy Dealer To Work With"
I had Javier as my sales person. He was very quick and easy to work with and got the car I was looking for right away a 2015 Honda Civic Ex. I arrived for my appointment at 11:30am and left with a new car by 2PM. Everyone was very helpful and I am happy with my purchase.
"Honda Service"
03-17-2015
Service was finished quicker than expected. My only comment, while waiting for the car to be ready, I was trying to get some reading done, and even at the most remote area of the waiting room, the TV set was too bothersome, even though the sound was low.
"Allen Is The Man!"
02-09-2015
This is the second car we have bought from DCH Honda in Oxnard. The first was a new lease on a 2014 Honda Accord and we recently purchased a used 2004 Honda with just over 200,000 miles. Allen met us on the lot and walked us through the entire process. He showed us the car that was in excellent condition. It looked like new on the inside. After a test drive and a straight forward discussion on the price, Allen came back with an offer. We took it and have not regretted it a single moment. We are so happy with our experience with Allen and the sales team. There was no pressure. He was considerate and thorough and professional. I felt that not only did i buy a car but I made a friend. I couldnt be happier.
"Great Service, Very Friendly"
01-13-2015
EXCELENT SERVICE DEPARTMENT, VERY FRIENDLY, I WOULD RECOMMEND THE SERVICE DEP. TO MY FAMILY AND FRIENDS
"Great Experience!!!"
01-13-2015
My van that Ive been using for the longest year broke down. I will be a working student and will drive to CSUCI 5 days a week, and with that, I would really need a reliable car. Jenny Cezar, my car saleswoman, listened to my wants and needs. I told her that I would really love to get the honda crv, but Im not sure if I could afford it. First, she showed me all the features of the car (2014 brand new crv), and I was amazed that this lady is extremely knowledgeable; she explains all the features of the car from back to front and inside, out. She even helped me set up my phone, and connect it to the crv via bluetooth. (It was fun!) :) Jenny really tried to help me out to get a great deal. I never thought that buying a new car would be this easy, efficient, no pressure, no stress. It was a wonderful experience! The managers and the financial adviser (Mr. Rojas) were really helpful too. I definitely recommend this place to anyone who dont want to feel the pressure of getting a car (because buying a car should be fun and memorable!). Great job honda of oxnard!
"At Dch Honda Of Oxnard, You Are Not Just A Number!"
01-12-2015
From their friendly tone and answering my phone appointment call promptly, greeting me out front of the service department on the drive, listening to my concerns and addressing each one with confidence, completing the repairs as quickly but thoroughly as possible, explaining what was done and their findings when doing the safety inspection, the smiling faces at the cashier desk, to the "thank yous" as they hand you your babys keys, everyone involved in my scheduled service today reinforced why I return to this dealership for my Honda Accords service and care! Special thank yous to Paul, Adrian, Tina, Daniel!
"New Car Purchase"
01-06-2015
I recently purchased a CR-V from DCH Honda of Oxnard and cannot say enough good things about how well my husband and I were treated. Right from the beginning it was a very positive experience. My son purchased a Civic there two years ago and has been very happy with their sales and service department.
"Car Purchase"
01-06-2015
T.J. Johnson was my salesman who was professional, no pressure, accommodating and helped me purchase a new Accord. The whole team helped accomplish the successful purchase...Nick, Masood, and Dwight Beavers were instramental and I would highly recommend asking for them......
"Great Service"
12-26-2014
Not only was the experience of buying two cars from DCH Honda in Oxnard an outstanding experience, the continuing service I receive having my cars serviced there continues to be outstanding. They have earned my trust! They are truly customer oriented.
"Purchase Of A 2015 Honda Crv Ex-l"
12-19-2014
Our salesman during the process of purchasing our 2015 CRV was very we informed on all of the options l He provided us information on the differences between the 2014 & 2015 models. Our salesman Jonathan was a pleasure to work with during our purchase process. We are very pleased with the vehicle we purchased.
"Great Experience"
12-11-2014
This is my second Accord, my lease ended and I decided too roll over too a purchase instead of turning it in for another new leased car. Ronald Anthony the "Best" Car Sales expert I have ever dealt with.Integrity, Fair Minded, a True Professional. The other reason I decided too buy here is that the Service Department experience is always great her, Aqui is the the most courteous and integrity driven service writer I have e er encountered. I would not buy or lease anywhere else. Enough Said
"Excellent Service"
11-05-2014
We have purchased four (4) Honda Vehicles from DCH Honda of Oxnard, this is due to the excellent and professional service they provide. Our Service Adviser Martin Esparza is very proactive in maintaining our vehicles. I would never take our Honda Vehicles to any other service shop.
"Superior Service"
10-23-2014
I purchased my Honda CRV in January, 2012. I had such a wonderful experience working with Ron Anthony as my sales rep--were great friends now! How many people can say that after a car purchase? But because of this relationship and the many people whom I interacted with at this dealership, I decided to have my car regularly serviced and maintained here, even though I live approximately 50 miles away from Oxnard and I have a local Honda dealership within five minutes of my home. I am extremely pleased with the Service Department and its team members. Because I have to wait for my car during service, every effort is made to expedite the servicing of my car within a reasonable time frame. In addition, I always receive a service report so that Im apprised of upcoming servicing needs and can anticipate these repairs and make informed decisions. The service is excellent and I am valued as a customer. I know that my car is in good hands--what more can one ask? Thank you.
"Amazing Service!!"
10-15-2014
A big thanks to the staff at DCH Honda in Oxnard for providing great customer service( especially Steve and Jerry). The process of trading my car was painless from start to finish and I came out with a car I love! (2015 honda fit) Steve was the salesman who greeted us and took the time to make sure we were comfortable with our purchase. I live in Santa Barbara so its a bit of a drive but the staff and service make it well worth the trip! I recommend this place for anyone looking for a dealership focused on customer satisfaction.
"Ron Anthony Is The Pillar Of Professionalism"
10-14-2014
I just bought a brand new Honda CRV from Ron Anthony and he made what can be an excruciating, frustrating and confusing process... Easy and enjoyable. He is the epitome of professionalism. Further, the other people we interacted with were friendly and helpful. Thank you!
"Excellent Courteous Service"
05-21-2014
The staff was very courteous and helpful with excellent customer service
"Happy Customer!"
05-09-2014
We purchased our pre-owned Honda Pilot in Oct 2013 from DCH Honda Oxnard & couldnt be happier! We knew exactly what we wanted & the staff didnt try to up sell us nor were pushy...everyone is very courteous! Weve had 2 oil changes done there already & were pleasantly surprised to see their waiting area had been renovated! They even had popcorn, cookies, fruit punch & coffee for the clients while youre shopping or waiting for your vehicles service to be completed! Thank you DCH Honda Oxnard for treating us like extended family! Special mention to Gerardo who sold us our Pilot & to Paul in the service area for your great customer service!
"Service I Received At Dch Honda."
04-30-2014
I have been to DCH Honda for service 5 times. I have always received excellent and courteous service for a fair price. They do an excellent job.
"Quick Service - Great Customer Care"
04-30-2014
I am so very pleased with the service at DCH Honda. They were courteous, up-front and quick to get the job done. The kids quiet room with a television and sensory activities was awesome!
"Prompt Service, Polite Service People."
04-30-2014
Brought my car in because drivers window would not raise...Everything was fixed to my satisfaction. Hard to tell the same day if everything is going to work ok. The "threshhold" into the car was left with scratches, dirt and grease ground in. Evidently the mechanic had to brace himself on the plastic part in order to work on the window. Not faulting DCH Honda as Ive always had good prompt service. A minor annoyance as Ive tried my best to keep the car in good condition. I leased the car in 2007, then bought it when the lease expired. I am very satisfied with the car and DCH service. I think it would be nice if DCH would take me home when having the car serviced, but will not do so to Santa Paula.
"Great Experience At Dch Honda Of Oxnard"
07-24-2014
I just leased a new civic lx and couldnt be more pleased with the service. Deanna Luis was great--thoroughly professional, helpful and just a very nice person. In fact the whole team there was nice. And no hard sell tactics. A really good experience.
"Always Awesome!!!"
04-04-2014
Great!!!! They always get me in and out in a timely manner. The prices are very competitive.
"Great Service!"
04-01-2014
My family and I were shopping for a car we had in mind....our credit isnt great so we had few hopes of getting it but thought wed try anyway. Ron at DCH Honda of Oxnard approached us right away, offering help and hope about our possibilities! He was able to get us approved for the vehicle that we wanted and did so with realistic expectations...DCH even called us back in a few days after the sale because they were able to get us a much lower interest rate, term, and payment!!! Overall we had a great experience and couldnt be happier with our purchase at this time!
