Paradise Chevrolet in Ventura, CA

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"Great Service "


User

from Ventura, CA

Recommended? Yes

Purchased? No


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service is fast and the advisor is friendly. felt very comfortable entrusting someone there with my vehicle. Was able to communicate with my advisor with the issues my vehicle has.

"Family Dealership!"


User

from Ventura,CA

Recommended? Yes

Purchased? No


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How I got treated like family. Jose made sure my truck was taken care of just as if it was his own.

"Great Service"


User

from ventura, ca

Recommended? Yes

Purchased? No


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see previous comments on the ease of getting my service needs completed. thank you very much for the professional handling.

"Great Service"


User

from Lancaster Ca

Recommended? Yes

Purchased? No


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Mary was exceptional and very helpful. She took her time and make sure I was comfortable. Facility in the bathrooms were very clean people are very friendly.

"More Warranty Work"


User

from Camarillo, CA

Recommended? Yes

Purchased? Yes


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Although I was treated with kindness and respect, it took three days to replace a headlight fixture and interior door panel. When I received my car back the drivers leather seat was scratched and console lid dented. Im now coming back to get these two items replaced and hope nothing else gets damaged.

"Satisfied Service Visit Customer."


User

from Oxnard, CA

Recommended? Yes

Purchased? Yes


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Brought my Camaro in for scheduled oil change and multipoint inspection. I was out of there in less than hour and a half including complimentary car wash. Theyve got a satisfied customer.

"Great Service Department!"


User

from Ventura, CA

Recommended? Yes

Purchased? Yes


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Jaime Juarez did an amazing job! I had forgotten about the recall on my Colorado, and he took care of that for me when I was filling out paperwork for my oil change so I could have them both done at the same time. Definitely coming back. Been to this dealership twice, and left happy both times. Excellent service!

"Amazing"


User

from Port Hueneme, CA

Recommended? Yes

Purchased? Yes


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By far the best experience Ive ever had at a Car Dealership. The staff there is amazing! Mr. Lambert was extremely helpful with everything, along with everyone I interacted with in the process of buying my car.

"Great Experience"


User

from Ventura, CA

Recommended? Yes

Purchased? Yes


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Everyone at Paradise was very friendly and helpful every step of the way. Everyone has made it very clear that I can contact them any time I have questions or need help learning how to use one of the many great features my new car has. I have bought two cars from Paradise in 2016. Thanks for a great experience!

"New Chevy Silverado"


User

from Phoenix Arizona

Recommended? Yes

Purchased? Yes


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Great staff. Very friendly terrific pricing. Thank you Scott and Todd

"Joaquin"


User

from Oxnard, CA

Recommended? Yes

Purchased? Yes


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i was satisfied with your dealership the first time that I went back for a second vehicle.

"Best Car Buying Experience"


User

from Fresno

Recommended? Yes

Purchased? Yes


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was amazing scotty took such great care of us with our cars needs. We explained exactly what we were looking for and wanted, and he found our perfect car. We live in the central valley but when we are in the market for a great car we gladly make the trip to ventura to paradise chevy and will always do so. Thanks so much for the best customer service and great products..Jones

"Great Service!"


User

from Oxnard CA

Recommended? Yes

Purchased? No


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Jose was extremely helpful, friendly, and polite. The driver, Beau, took me to my office and brought me bak for my car pick up was very efficient and friendly, and a good singer. Made the experience wonderful.

"Got It Done"


User

from Ventura, Ca.

Recommended? Yes

Purchased? No


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Took car of my oil change and tire rotation with a short wait time. Watched TV with a hot coffee.

"Paradise Offered Exceptional Service!!!"


User

from Ventura, CA

Recommended? Yes

Purchased? Yes


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Heather was amazing! She worked with us on a deal via text, helped us with the trade in, delivered the new car once it was ready. She was just generally awesome! When we arrived our paperwork was ready and they allowed our kids to bounce in the bounce house while we worked on paperwork! Our experience with Paradise Chevrolet was amazing! We felt like family and really liked the experience!

"Great Service"


User

from Ventura CA

Recommended? Yes

Purchased? Yes


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Friendly and very helpful, they worked with a monthly payment we were comfortable with and down payment. Will definitely recommend this dealership to my friends and family.

"Good Service"


User

from Ventura, County, CA

Recommended? Yes

Purchased? No


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As far as servicing my vehicles I give Paradise a - very good. There facilities are clean and comfortable for waiting.

"25k Miles Check-up"


User

from ventura, CA

Recommended? Yes

Purchased? No


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Service is always good. After this visit (25K check-up, plus replace brake light bulb) I will consider service elsewhere, due to being charged $38+ labor to replace $3 bulb. I thought when you offered to replace my wiper blades w/o labor that you might not charge so much for the brake light. I was wrong

"Excellent Service"


User

from Ventura, Ca

Recommended? Yes

Purchased? Yes


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Everything went smooth, no problems no hassles. Outstanding performance in getting the vehicle I requested. Took a little time but it was worth the wait.

"Got The Job Done."


User

from Ventura, Ca.

Recommended? Yes

Purchased? No


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Rose in service worked with GM parts and the EV tech to fix a difficult intermittent issue. Bought the car from Paradise Ventura in 2011 and loving it.

"Great Service"


User

from Ventura, CA

Recommended? Yes

Purchased? No


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great dealership and I would love to recommend anybody to buy a car there. They have clean facilities and awesome personalities.

"The Best In Town!"


User

from Ventura, CA

Recommended? Yes

Purchased? No


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It is always a positive experience for me. I have used this service department since 1991 and will continue to do so.

"Great Service"


User

from ventura CA

Recommended? Yes

Purchased? No


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I got and oil change and service on my fuel intake. I only get service at chevy due together great service was ready on time!

"Being Taken Care Of."


User

from Ventura, CA

Recommended? Yes

Purchased? No


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My service consultant did an exceptional job and went above and beyond providing me with all the updated info I needed to know about my car!

"Excellent Service!"


User

from Ventura, Ca

Recommended? Yes

Purchased? No


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The crew from Paradise Chevrolet do an excellent job at keeping me informed about the service work they do on our vehicle.

"Great Service"


User

from Oxnard, Ca

Recommended? Yes

Purchased? No


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The service writer Jamie did a GREAT job take care of all my needs. I feel he goes out of his way to make sure the customer is fullly taken care of.

"Great Service "


User

from Oxnard, CA

Recommended? Yes

Purchased? No


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Scheduled a oil change for my 2015 Chevy Equniox and waited in the waiting and enjoyed a hot coffee drink.

"Great Service"


User

from Ventura Ca

Recommended? Yes

Purchased? No


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Took care of all of my needs, parts were not available locally, so loaner transportation was provided. Work was expedited to meet my personal needs and schedule.

"Friendly Sales People."


User

from Ventura, CA

Recommended? Yes

Purchased? Yes


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My salesperson, Heather Bailey, was great. She answered all my questions and made buying my car a pleasant experience. Everyone there was friendly. I definitely would recommend this dealership.

"Excellent Service "


User

from Ventura, CA

Recommended? Yes

Purchased? No


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Octavio was my service rep and he listened to my concerns about possible service areas on the car. He wrote them down on the service order and assured me they would be looked at. During the day, he called to update me on the status, which was helpful. When I picked up the car, it was washed and ready to go! The service I receive from him is professional and courteous. I look forward to having my car serviced at Paradise Chevrolet.

"Buying A Car In Paradise!"


User

from Simi Valley, CA

Recommended? Yes

Purchased? Yes


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Our salesperson was Isaac who bent over backwards to help us and go over everything. He is a veteran too which speaks well of Paradise Chevrolet supporting our troops. Joe helped us through the finance piece and he was superb as well. Special thanks to Todd the Sales Manager who cut us the super deal! THANKS PARADISE CHEVROLET!

"Great Service!!!"


User

from Ventura, California

Recommended? Yes

Purchased? Yes


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Heather Bailey was incredibly helpful, informative, and attentive. She was very welcoming and made the purchase of my very first vehicle a great experience. Yay, Heather! Other staff were equally helpful and explained the process and documents that I was signing so that I understood everything entirely.

"Paradise Chevrolet - Great Fast & Friendly Service"


User

from Ventura, CA.

Recommended? Yes

Purchased? No


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Great customer service from Tavo Perez. Came out of his office as soon as he saw me pull up. Gave me a time frame of when my truck would be done and was dead accurate.

"Great Service"


User

from Ventura, California

Recommended? Yes

Purchased? No


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The price was lower than quoted and the waiting time was minimal. Everyone was very courteous. I would highly recommend the service department to anyone.

"Wonderful Buying Experience"


User

from Ventura, Ca

Recommended? Yes

Purchased? Yes


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It was a great experience. Hassle free and our salesperson was awesome. The finance manager was also great. Explained everything to us on detail. Would buy from them again.

"Awsome Service Department Staff And Facility"


User

from Ventura CA

Recommended? Yes

Purchased? No


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Everyone I have delt with so far in the service department has been great. I never feel lost or uniformed. The waiting lounge has comfortable chairs even my bad back can be comfortable in and a work area if needed away from everyone elts. Its always clean too! Thank you very much. I have had a poor experiance elts wear and am very happy here now.

"Complete Turnaround From Past Visits"


User

from Oxnard, CA

Recommended? Yes

Purchased? No


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Previously had problems with you. This time I dealt directly with David Jones. Everything was excellent. You are lucky to have him.

"Basic Oil Change - Good... But Long Wait Times"


User

from ventura, ca

Recommended? Yes

Purchased? No


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Good service, clean facility, but the wait time on numerous occasions for just a basic oil change is rather excesive...... usually 1-1/2 hours (with no car wash or air cleaner check)

"Wonderful Service"


User

from Ventura, CA

Recommended? Yes

Purchased? No


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I went in to have my air conditioning fixed, and had a wonderful experience. Though it turned out to be a lengthy operation, I could tell employees bent over backwards to make me comfortable, even giving me a ride to downtown Ventura so I could work on my laptop from the comfort of a coffee shop — the shuttle driver is very friendly. Jose Espitia was especially attentive, coming out to update me on the status of the work and following up to make sure my ac system was operating well after I left the lot. Not surprisingly, it was, and its still running like a dream. Honestly I could not be happier with the service, and Paradise continues to be my No. 1 choice when it comes to maintenance of my 2014 Chevy Spark.

"Great Service Done Right And On Time With A Smile"


User

from Oxnard, CA

Recommended? Yes

Purchased? No


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Service center and employees are professional and cheerful. No problem with service or the good deal I got on my truck in 2011.

"Service"


User

from Ventura, CA

Recommended? Yes

Purchased? No


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I wish I had been told that my engine air filter needed to be replaced soon. I could have had it replaced that day at Paradise Chevrolet.

"Great Service And Knowledge"


User

from Ventura, CA

Recommended? Yes

Purchased? Yes


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Everything went well and i was handled attentively without being overly pressured. All of my questions and concerned were answered not just avoided.

"Great Service And Dealership"


User

from Ventura, CA

Recommended? Yes

Purchased? No


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The sales representative who sold me my Tahoe was Scott Luttenburger Jr and he saw me in the waiting room, came over and said hello and asked if there was anything he could do or get for me. I felt very well taken care of and would highly recommend Scott to car buyers.

"Great Service, Outstanding Customer Service. "


User

from Oxnard, CA

Recommended? Yes

Purchased? No


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The service was excellent, Octavio treated me like a true professional, he looked after every need and made sure to keep me updated on any changes. I appreciated his updates and communication, he is a good employee.

"Great Service"


User

from Ventura CA

Recommended? Yes

Purchased? No


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Rose was great, I was there for normal service, she informed me of a recall, she scheduled the work and got it all done.

"Warranty Repairs"


User

from Ventura, Ca

Recommended? Yes

Purchased? No


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Rose is a great Service Representative that always makes sure that she takes care of me specifically every time I come to the dealership. I like speaking with the same person all the time and that shes familiar with my past visits.

"Wait Time"


User

from Ventura, CA

Recommended? Yes

Purchased? No


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Other than having to wait for the diagnostics all day (we live in Santa Barbara), we were very pleased. Octavio kept us updated.

"Good Comfortable Experience...."


User

from Ventura, CA

Recommended? Yes

Purchased? No


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Staff friendly and helpful. Waiting room comfortable. "Repair" took about an hour longer than was stated but again, waiting area comfortable.

"Fleet Sales"


User

from Ventura

Recommended? Yes

Purchased? Yes


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These guys were great. Fleet sales worked with me over the phone and emails to get all paperwork started. Making my time in the office minimal, and left quick with a new work truck. Thanks Leanard and scott

"Great Service. Love The Coffee Machine."


User

from Ventura, ca

Recommended? Yes

Purchased? No


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Everyone was very courteous and since my ride became unavailable at the last minute I was offered a rental, yeah.

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