"Third Time Purchase - No Need To Go Anywhere Else!"
Last September, Brittany got us a great deal on a 2013 RDX Tech for my wife, which we negotiated over email, finalized via phone and they delivered to Santa Clarita. The next day, our sons transmission went out on his Accord with 220K+ miles. So, I called Brittany again. My son had just been cleared to return to work after being on disability for a complete tear of his Achilles, so his income had been very low. She got him approved and into a 2008 TL, which they also delivered two days after the RDX. So, when son #3 needed a car for college, Gold Coast was the first place to contact. Unfortunately, Brittany had returned to San Diego with her family, so Matt (whom we met previously at the NSX Intro party) said hed take care of us. And he did. Although none of the Hondas or Acuras worked out to our low budget, he got us a great deal on a 2016 VW Jetta. The fact that Gold Coast provides a 36/125K powertrain warranty helped ease my discomfort with a brand other than Honda/Acura. Being our third purchase in nine months, Chris, the Finance Director, also got us a great deal on a 96/100K Bumper-To-Bumper warranty with $0 deductible. The only difference in todays purchase vs the other two is that we signed paperwork at the dealership after agreeing on a deal over the phone the night before. In September, I said that Gold Coast was the best dealership I had ever dealt with and surpassed our favorite Honda dealerships in Colorado; no easy feat. They put customer satisfaction at the top and they excel in ensuring the customer leaves happy. We will continue to HIGHLY RECOMMEND Gold Coast Acura and will seek them out for all future automobile purchases. GREAT JOB, TEAM GOLD COAST!
"Great Experience On Used Car Purchase"
I have to say this was the best experience Ive ever had with buying a car. I was sure to be honest about what I was willing to pay and the loan terms I wanted, let them run my credit and then drove an hour and a half to get to them. They did not disappoint. Steven K. helped me out and the sales manager Brittany was awesome as well. We did hit a few issues but they ironed them out very quickly (for instance they couldnt locate the floor mats and extra key on my CPO TLX while I was there, so they FedExed them to me a couple days later). I had been exclusively shopping for BMWs until I saw their TLX for sale and Ive had zero regrets in the three months since. It will be the first place I check for my next car purchase.
"Sales Person"
all sales persons were very kind,and helpful people I will buy from them again.
"My New Tlx!"
04-02-2015
I just got my first Acura, a new TLX. My experience was really great! I worked with Chris Barbettini. He was very knowledgeable, helpful, and he made the whole process very easy! I love my new car and have gotten a great amount of compliments on it! :)
"Great Car Buying Experience At Gold Coast Acura"
03-30-2015
I just purchased a 12 TL from Gold Coast yesterday. They have a great team. Frank, Steve, Skip and Mike were responsive, professional and courteous through the entire process. My mechanic found some trouble codes on the car and despite it being a busy Saturday, they arranged for a service technician to look into it right away - turns out they were phantom codes and everything checked out. Overall, a great car buying experience - highly recommended.
"Great Dealer - Chris Barbettini Was Excellent"
03-26-2015
Great dealership and Chris Barbettini was excellent - He helped us with the decision and there was no pressure or hassle. Chris has answered all of our questions and concerns even AFTER we took delivery of the car!
"Chris Barbettini Of Gold Coast Acura"
02-23-2015
Chris Barbettini helped me and my fiancé with our purchase. Chris was dependable, efficiently updating and informing us of our inquiries without any pressure of buying! We did end up purchasing a brand new RDX and it was a great experience! We definitely recommend Chris Barbettini and Gold Coast Acura!!
"Gold Coast Acura Experience"
02-17-2015
We bought our car at Gold Coast from Alex and we had a great experience. Super helpful and knowledgeable and willing to work with us in order for us to feel comfortable buying the car! Would recommend it to anyone!
"Gold Coast Acura Experience"
02-11-2015
After running in circles, dealing with numerous dealerships, I finally found a dealership with friendly staff that was able to accommodate all my needs with purchasing a car. The staff at Gold Coast Acura are not about playing games, haggling you or wasting your time. They cut right to the chase and are willing to compromise. I spent hours at other dealerships, just to find out they were no where near to what I wanted in terms of pricing, deals and kept changing their answers making the whole situation a lot more complicated than it has to be and not being helpful at the end. Erick Oland and Steve at Gold Coast Acura were crystal clear with communicating and clearly answered all my questions with detailed information. By far the best customer service. Their professionalism and ethical behavior won me over, which is why I am excited to share my positive experience online and with all my friends and family.
"Would Highly Recommend This Dealership!!!"
02-11-2015
I recently (01/18/2015) had the pleasure of purchasing a 15 Acura MDX from Gold Coast Acura! Chris, Mike, & Steve were great to work with; particularly, I appreciated their honesty and transperency with the entire process and found it to be an enjoyable experience!
"Salesmans Word Is Worthless"
11-17-2014
Responded to online ad for Honda Accord. Came to an agreed price with salesperson and then asked him to email me confirmation on their letterhead, signed by him, since I would be flying in from out of state to buy the car. Email never arrived so next day spoke to general manager who said salesman had no authority to negotiate price. He did not apologize for the salesmans misrepresentations but instead rudely and aggressively said that the car could not be purchased at the agreed upon price. Wouldnt get near this dealership.
"Professional, Knowledgeable And Friendly"
11-03-2014
Michael Gonzalez is a wonderful sales rep. He is friendly, very knowledgeable about the cars and their systems and has a pleasant demeanor. Michael didnt over push. He was there for all questions. Michael made the buying experience pleasant. The further steps of purchase/finance were easy as the rep ran several different scenarios for us and we discussed pros and cons to each. We then received a tour of the facility meeting different staff members. After purchase, Michael took as much time as we needed to help us understand and program all the features of our new TLX. We love our new car. Weve been looking at many makes for a year. We decided on an Acura and when we met Michael last month, we decided he was going to be our salesman. His service as Marine for our country sealed the deal!
"Professional And Friendly"
10-27-2014
Gold Coast Acura makes buying a car painless. It didnt take hours which it usually does.
"Great Staff, Especially Alex Garibay Our Salesman"
10-27-2014
I have purchased several new cars in my lifetime, and this was the most pleasant experience buying a new car that I have ever had. Alex answered all our questions very knowledgeably and thoroughly, and never rushed or pressured us. The rest of the staff we dealt with, Mike the sales manager, and Steve, another manager who handled all the detailed paperwork, were also excellent to work with.
"Alex Garibay The Best Sales Consultant!"
08-15-2014
I walked into Acura mot knowing if I wanted to buy that day or not, I honestly was worried that I was going to end up with a typical sales man that was pushy into buying one of there cars, as soon as I met ALEX GARIBAY I felt immediate comfort. Alex took the time to get to know my mom, son, and I, to discover what was best for us! Being a first time buyer I felt no regrets driving away in my new 2014 Acura! Anyone that is considering to get a new vehicle I am recommending Alex! I without a doubt will always make it a point drive the 2 hours just to continue our business with Alex! We left with a new car and a new friend!
"Great Service"
07-22-2014
Had a very enjoyable experience purchasing a new car from this dealership. Very friendly and willing to work with you. Reza is amazing. Would definitely recommend this dealership to my friends.
"Great People And Great Cars"
05-23-2014
Words can barely express my delight regarding my experience with this dealership. The staff was professional, polite and patient. I decided on a 2015 RDX after 3 days and 6 test drives of 5 different vehicles. Look no further than Gold Coast Acura - This is where you should go to buy or lease a new Acura. Thanks again to my salesman, Alex and his sales manager, Steve.
"Best First Time Buyer Experience!"
06-02-2014
I spent so long looking for a car. Every dealership was pushy and rude. I knew all along I wanted a Nissan Sentra, a stupid Carmax lady almost got me to buy one. Luckily I didnt and on cars.com I found my 2012 Sentra for 12,800! Best deal yet! The one at car max was older, more miles, and almost 3k more! I went in to the Acura dealership to look at it and they got me an amazing deal with affordable payments and I left jumping and dancing and the best part was I did it all by myself! :) Great staff, everyone was soooo friendly and fun! Definitely recommend Gold Coast Acura!
"Best Car Dealer Experience"
04-28-2014
We found the vehicle we were looking for in Cars.com. We called the dealer ahead of time as it was a 2 hour drive. The salesman I spoke to was waiting for us and they had the car ready. After the test drive and inspection of the car we were given a very fair price and they took care of all the paperwork ahead of time. We were very satisfied and wouldnt hesitate to go to Gold Coast Acura the next time we are looking for a another vehicle
"General Manager Reza Kolai"
05-12-2014
I had the best experience buying my car at this dealership the staff and the General manager are great and very helpful I can only hope that every body in the car business take some lessons from this dealership and the staff. Albert
"Great Place To Purchase A Car"
03-25-2014
My wife and I purchased our second car from Gold Coast Acura. Alex Garibay is a great salesman and with his help ( along with Mike the sales manager ) we were able to drive off in a new 2014 Acura TL! We are definitely turning some heads in our new car. We are going to recommend anyone who is thinking of purchasing a car to stop by Gold Coast Acura.
"We Love Our Awd Mdx"
03-25-2014
We just purchased the MDX we wanted in the color we wanted from Gold Coast Acura! Im not one to give my phone number out so I emailed back & forth with them. They were able to match a price from another dealership & we sat up an appointment & bought it the next day! Their sales manager Stephen, general manager Reza, & sales professional Alex were extremely helpful & got us into the suv we wanted!
