"Fairway Ford Service"
10-31-2017
Excellent Service writer. I made an appointment and Jeff got my Raptor serviced quicker than he told me.
"Tire Pressure Issue"
It was very nice & appreciated that they did not charge me to fix my tire pressure issue.
"Fairway Ford - Best Dealership Around!!"
10-25-2017
I make it a point to both shop and bring my car in for service at Fairway Ford in Placentia. They are honest, helpful, understanding, dont oversell - the best you can ask for in a dealership!! I still come here even though I moved 15 miles away.
"Fairway Ford Customer Service"
We bought our 2015 cargo Transit Van from Torino at Fairway Ford in May, 2015, and now have approximately 24,000 miles on it. We service it regularly, and are very pleased with the Fairway Ford Customer Service we have received. Ours is a "Dog Mobile," so I use it weekly to haul my Irish Setters, their crates (strapped to the built in metal rings) to nosework and Rally classes, to performance Trials, to conformation events, and more. Im pleased that the RV section of Fairway could install a Fantastic Fan on the roof and attach it to its own battery behind the drivers seat. The only thing I dont like is the after market blue tooth device we needed to add upon discovering there wasnt one in the cab of our new purchase. I need to use my cell phone for maps, phone calls, etc. with a hands free device, but the one we purchased through the agent recommended by Fairway is not able to be heard by the other party to a phone call without lots of noise and sound interference. Other than the blue tooth device, I love my Ford Transit Van 150. Comfortable and good looking on our freeway trips and local hauls.
"Excellent Service"
Always very accommodating, personable and fair. Thank you.
"Dana W Williams"
Overall friendly and truly wanted to help me make the right decisions for me
"Fairway Ford"
The service department is always very helpful. And they service our Flex in a timely manner. I go out of my way to bring my Flex to Fairway Ford.
"Ford F100 Service"
Good experience! Fairway Ford has been instrumental in taking care of my F150. Lydia has been very helpful, professional and friendly.
"Fairway Ford, Placentia, Ca"
The service dept is especially good. The service writers are courteous, friendly, responsive, and knowledgeable and timely. They are busy and the facilities seem a bit crowded, but the flow of cars is good!
"Responsive Dealership"
We have been using Fairway as our primary repair facility for nearly 3 years. Moving out fleet maintenance to this dealer was one of the best decisions I have made. Their customer service is top notch.
"Ford Edge 2014"
I appreciate the quality of their service, attention to the customer and professional consideration given to anyone who comes into their business.
"Dymond"
Excellent Service when buying. And excellent service department - when having my first two services.
"Fairway Ford"
Very clean facility. Excellent staff! The service is always done properly.
"The Best Service Advisor!!!!"
For the past two years I have requested Roberto Castro to be my service adviser. The dude is awesome, I had some warranty issues with Ford. He made a couple of calls and resolved the problem.
"Fairway Ford, Placentia, Ca"
Very friendly customer service. Steve Anderson was a pleasure to work with as well as was Brett in finance. Steve was very knowledgeable about the product and not pushy. I actually enjoyed the experience.
"New Car Purchase At Fairway Ford"
07-28-2017
I recently purchased a 2017 Explorer and I have to say once again Doug Money provided excellent customer service, this is the third vehicle I purchased here and every time I got nothing but the best service and value. I live in Chino Hills 3 miles from Chino Hills ford and I refuse to go there for anything because of their customer service. I drive 14 miles out of my way to get my vehicles serviced at Fairway, its well worth it.
"Just Bought A Pre-owned Certified Vehicle."
Just bought a used 2008 Mercury Mariner Hybrid from Fairway Ford in Placentia, CA. Ken in sales gave me a great deal and their finance department got me approved right away. This dealership is family owned and they really treat you like your part of their family. I highly recommend you come check out Fairway Ford before you make a mistake and buy something your gonna regret.
