AutoNation INFINITI Tustin in Tustin, CA

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"Great Team, Great Time"


User

from Tustin, California

Recommended? Yes

Purchased? Yes


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This team is great, I am so satisfy with all my purchasing process. The offered me an unbelievable price for both my trad car and the Q50 that I bought.

"Service At A Tustin Infiniti"


User

from Laguna Niguel, CA

Recommended? Yes

Purchased? Yes


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I had a great experience bringing my car to this facility. The staff were all friendly, courteous, and intent on making sure my time there was a quick and pleasant one.

"Great Car Buying Experience"


User

from Newport Beach, CA

Recommended? Yes

Purchased? Yes


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David Mohammed held the 2013 Infiniti G37 for me for a couple of days so I could test drive it on a Saturday. The car was great and I bought it that day. It was already priced very well so no haggling needed. I have had the car a week and a half now and am still very happy with it. Brad in F and I was also helpful in checking me out at the end. These guys will treat you well and have great cars to buy.

"Customer"


User

from Tustin, CA

Recommended? Yes

Purchased? Yes


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Great experience, very fast and convenient I have bought two cars from the delearship and I will continue to use the facility as my first option when shopping for a car

"Autonation"


User

from Santa Ana, CA

Recommended? Yes

Purchased? Yes


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I dropped in to ask some questions about what my car might need, and they helped me right then. I appreciate their service.

"Albert At Tustin Infiniti Took Care Of Us"


User

from Anaheim, ca

Recommended? Yes

Purchased? Yes


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Great service and took care of my new car needs. Albert from Tustin is the guy to see if you need a new car

"Buying A Car From Autonation Tustin Infiniti"


User

from Irvine, CA

Recommended? Yes

Purchased? Yes


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We had an excellent experience buying a car from Autonation Infiniti tustin.

"You Asked Me,...."


User

from Orange, CA

Recommended? Yes

Purchased? Yes


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fabulous, really fabulous. no, I mean really, fabulous

"New Q50 Red Sport"


User

from Westminster, ca

Recommended? Yes

Purchased? Yes


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They are extremely helpful and go the distance to get the car you want

"Leased A New Car"


User

from Tustin, CA

Recommended? No

Purchased? Yes


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Trying to convince what they have instead of what customer needed

"Infiniti Tustin Service"


User

from Anaheim,CA

Recommended? Yes

Purchased? Yes


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William, Service person was great and friendly. He got me in and out.

"Maintenance Service"


User

from Irvine, CA

Recommended? Yes

Purchased? Yes


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Stopped by the dealer to get the maintenance service. It took just one hour to get it done. Everything was perfect!

"Great Service"


User

from South Gate, CA

Recommended? Yes

Purchased? Yes


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The employees here were all very friendly and provided great customer service. Fast and efficient work.

"Great Car Buying Experience"


User

from Tustin, California

Recommended? Yes

Purchased? Yes


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They were very helpful and accommodating in our car buying process. They did not play any games and were straight forward with us through negotiations. They also gave us affordable car care coverage to make sure we had a backup to any problems with the car.

"Exceptional"


User

from Santa Ana, Ca

Recommended? Yes

Purchased? Yes


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Glenn, Henry, & Mossi were excellent, they all helped making this experience go very smooth. Thank you all...

"Great Dearlership"


User

from Irvine, CA

Recommended? Yes

Purchased? Yes


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Ken was an exceptionally good sales associate and helped us through the process very professionally and courteously. I would definitely recommend anyone speak to him for their car needs.

"Great Job Tustin Infinity"


User

from Tustin, CA

Recommended? Yes

Purchased? Yes


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David is a great salesman and the finance department got us out in an hour as promised!

"Options For Existing Lease"


User

from Lexington, KY

Recommended? No

Purchased? Yes


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The General Sales Manager, Glen, is very unprofessional and disrespectful. I had the displeasure of speaking to him on the phone. When I asked about options, he said, "Pfft, well you got a lot!" Then he never explained any of them, and just told an anecdote about him buying a new Infiniti after driving a BMW. I was being pleasant regardless of his behavior the whole time, but he never gave a direct answer. When I finally gave up, said I had to talk to my wife and thanked him, he hung up before I even finished saying bye. Mind you, I was not begin difficult at all. The whole call took less than 5 minutes.

"Qx 56 2011"


User

from Anaheim Hills, CA

Recommended? Yes

Purchased? No


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Excellent and friendly service. Thank you.......................................

"Owner"


User

from Murrieta, CA

Recommended? Yes

Purchased? Yes


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I was very impressed with the overall friendliness of the dealership and how easy the entire buying process was at AutoNation.

"Great"


User

from Tustin, CA

Recommended? Yes

Purchased? Yes


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Wasnt satisfied of the carwash. Especially the wheels

"Great"


User

from Tustin, CA

Recommended? Yes

Purchased? Yes


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The only thing was the carwash. My wheels were not carwash properly and I paid like $10

"Routine Service"


User

from Irvine, CA

Recommended? Yes

Purchased? Yes


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Customer service was efficient, polite and very helpful.

"Thank You"


User

from Tustin, CA

Recommended? Yes

Purchased? Yes


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Jessica was great! I was satisfied with my car service! Thank you!

"Tustin Infiniti"


User

from Tustin, CA

Recommended? No

Purchased? Yes


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I only go to this dealership to have my prepaid services done. The customer service department is always helpful and friendly.

"A Great Buying Experience At Infiniti Tustin"


User

from Anaheim, CA

Recommended? Yes

Purchased? Yes


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My wife had been looking for luxury used convertibles and found one at the Infiniti Tustin dealership. Ken Finocchio helped her through the entire process with patience and professionalism. In several ways Ken took action to help things along that arent typically a salesmans responsibility. He continues this excellent service as we get a few things taken care of after the sale. Id recommend anyone to ask for Ken at this dealership.

"Service My 2006 G35 Sedan"


User

from Tustin, California

Recommended? Yes

Purchased? No


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I had my car services at Tustin Infiniti and the service manager, I believe Paul, was excellent. He kept me informed and clearly explained the required repairs.

"Infinity Service"


User

from Irvine, CA

Recommended? Yes

Purchased? Yes


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Service rep Steve was very helpful. I was informed on the services needed on my vehicle and which were of major importance vs those that could wait. Parts were ordered, service was performed and I was provided a complimentary loaner car for the duration.

"Great Service!"


User

from Fullerton, Ca

Recommended? Yes

Purchased? Yes


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Quick and easy service appointment. Super friendly service and handled everything quickly and professionally.

"Great Experience"


User

from tustin ranch, CA

Recommended? Yes

Purchased? Yes


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Steve Sears is the reason why I keep coming back. Professional, dutiful, knowledgeable, and awesome.

"Great Experience!"


User

from Chino, CA

Recommended? Yes

Purchased? Yes


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We saw a used 2013 Infiniti at Autonation in Irvine, it had everything we were looking for so we stopped by to check it out. The sales team was great! No high pressure, answered all our questions, same with the finance person. Would definitely buy from them again.

"A Very Pleasant Experience!"


User

from Orange, CA

Recommended? Yes

Purchased? Yes


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We had a very pleasant experience shopping for our new Infiniti Q50 at the Tustin dealership!

"Excellent Customer Service"


User

from Irvine, CA

Recommended? Yes

Purchased? No


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Excellent Customer Service from Paul in the Service Department

"Happy Customer"


User

from Glendale, CA

Recommended? Yes

Purchased? Yes


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Very professional and went over the new features thoroughly. Pleasant experience. Highly recommended.

"Detail And Service"


User

from Tustin, CA

Recommended? Yes

Purchased? No


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Walked in for a oil service, walked out with a lot more at a great deal. Thanks!

"Suv Locking ?"


AutoNation INFINITI Tustin 2682

from Irvine,ca

Recommended? Yes

Purchased? No

04-07-2017


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Late on a Saturday afternoon, the rear closing of my SUV failed. New car, never been serviced yet. I am so happy I called Tustin Infiniti.Ashley was so helpful. Put me in a loaner and car was repaired when part came in.

Response from AutoNation INFINITI Tustin:

Thanks so much for your feedback. We always strive to provide personable and excellent customer service. Thank you again for the review!

"Steve"


User

from Yorba Linda, Ca

Recommended? Yes

Purchased? No


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Steve was awesome . He help me with a recall that I did know my car had on the infiniti q56. The service center is well stocked with coffee, water, donuts. Steve helped me my valuables to transfer them to my car rental. I got a free car rental while my car was being repaired.

"Gennesis Sanchez - Top Notch!"


AutoNation Infiniti Tustin 2682

from Tustin, CA

Recommended? Yes

Purchased? Yes

03-23-2017


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Gennesis had me in and out quickly with a loaner and followed up promptly when my car service was completed. Nice work..good guy

Response from AutoNation INFINITI Tustin:

Thank you for your kind words and review. We always strive to provide personable and excellent customer service. Thank you again for the review!

"Excellent"


User

from Tustin, CA

Recommended? Yes

Purchased? Yes


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Buying an Infiniti wasnt on my radar until I was driving by and noticed the new Infiniti GX30 in the liquid cooper color. As soon as we entered the car lot we were greeted by David Askaryar. He instantly was very friendly and had a great sense of humor. As you know the car buying process can be very lengthy but with David it didnt seem draining. David brought bottles of water and even offered pizza to my very hungry boyfriend. David also took the time to give me a tour of the service department and introduced me to the staff. I was given a nice welcoming smile from everyone and even received a complimentary welcome gift. Then the Finance Director Glenn came to introduce himself and finish the process with us. He also was very friendly and informative on all of the additional services and made good conversation to make the paperwork process a breeze. I have zero complaints by the service I received. Both David and Glenn made my first luxury car experience amazing! If you are looking to buy an Infiniti do yourself a favor and ask for David and Glenn at Autonation Infiniti! They are a winning combination.

"Q50 Oil Change"


User

from Tustin, California

Recommended? Yes

Purchased? No


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Got my oil changed. Easy experience. The car was actually out a lot sooner than expected.

"Service Review"


User

from Yorba Linda, CA

Recommended? Yes

Purchased? No


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Genesis was extremely helpful and made sure that my car was properly serviced and kept me informed every step of the way. I will definitely come back.

"Thoughts On The 2017 Red Sport Coupe"


AutoNation Infiniti Tustin 2682

from Rancho Palos Verdes, CA

Recommended? Yes

Purchased? Yes

02-22-2017


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My experience was generally pleasant. The seller listened to my desired parameters and communicated well what was available. We negotiated a price and the deal was completed.

Response from AutoNation INFINITI Tustin:

Ed, thank you for your positive review. Were happy to have been of service to you. Feel free to stop by if you ever need any more help.

"Frank Camargo Service Advisor Tustin Infiniti"


User

from Laguna Hills, CA

Recommended? Yes

Purchased? Yes


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Went into Tustin Infiniti to have my car serviced and Frank took the time to explain the issues on my car and drove me to work. Five stars in my book. Thanks again.

"Fast, Easy Buying Experience"


User

from Tustin, California

Recommended? Yes

Purchased? Yes


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Whole process was quick, easy and enjoyable. Low pressure and very helpful.

"Great Service And Huge Incentives"


User

from Brea, CA

Recommended? Yes

Purchased? Yes


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Great Service, Had to wait a bit for finance, but overall great experience

"Buying A Car From Tustin Infinity"


User

from Irvine, CA

Recommended? Yes

Purchased? Yes


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Excellent experience. I liked the way they made it simple. Good customer care

"Infiniti Q50"


User

from Tustin, CA

Recommended? Yes

Purchased? Yes


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I am leasing an Infiniti Q50 red sport and the car is awesome. AJ helped me out and was very easy to deal

"Car Buying Process"


User

from Mission Viejo, CA

Recommended? Yes

Purchased? Yes


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Good service. AJ helped us throughout the process, and even showed us other color options to put doubts to rest.

"Purchase Of Car: Infinity Qx 60"


User

from Chino Hills, CA

Recommended? Yes

Purchased? Yes


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We were very satisfied with our experience in purchasing the QX60 Infinity. This is the first time we have leased a car and Arun was very knowledgeable in explaining all the details of leasing and details of the operation of the car.

"New Q60 Its A Beauty"


AutoNation Infiniti Tustin 2682

from Yorba Linda, ca

Recommended? Yes

Purchased? Yes

01-03-2017


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Automation Tustin is the best. Ken is great salesmen.

Response from AutoNation INFINITI Tustin:

Thank you for your kind words and review, Sheila. Dont hesitate to call us if you ever need anything. Be safe on the road.

Subject to prior sale. Quoted price subject to change without notice to correct errors or omissions. Price may include applicable manufacturer incentives. See store for details. Price does not include sales tax or other taxes, tags, registration fees, government fees, smog certificate of compliance or noncompliance, emission testing charge, finance charges and dealer document preparation charges. Standard features are based upon trim level. Accessories, options and color may vary.

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