"Equinox"
09-07-2017
Andy Ho was a great sales man he was very professional help me with all my needs and wants I will refer everyone I know to him. I love Mountain View Chevrolet . I live in Lancaster California but still drove to upland to see Andy Ho , it was worth the drive .
"Chevrolet"
Great service and the people their are very friendly.
"Waste Of Time!"
Horrible service. dont waste your time with this dealer! the manager tried to sell me a 2017 silverado for more than what was advertised on their website.
"Helpful"
Helpful when I inquired about a vehicle. Even though I didnt buy they tried to make sure I was satisfied.
"Great Dealership :)"
A+ service and super friendly employees. Buying process was a bit slow, but that should be expected anywhere.
"Excellent Dealer"
Purchased 2016 Cruze from this dealer. Alex is very helpful and professional. This was the second time to buy Chev from here. Their price always beatable. Good for our rental fleet.
"Great Sales Team, Terrible Service Dept."
Sales dept. is great. But I cant say enough about their terrible service dept. I, of all people, am very reasonable and level headed and can confidently say that the service dept. lacks overall; especially in follow through and customer service. The management of this dept. needs to be thoroughly reviewed and held accountable for ruining the reputation of this dealership.
"Great Sales Experience"
I had a great buying experience at Mountain View Chevrolet. After my previous car was totaled in an accident I just wanted to get into a new car and the folks at Mountain View made it as easy as possible for me to determine which car was best for me and to get me the best price.
"New Chevrolet Camaro"
I want to give a big thanks to Andy Ho for making my experience at the dealership as smooth as possible. My son and I had gone to the dealer just to look and to ask about Chevrolet Camaro. He made sure that he got me the best deal and of me being happy with the decision I was making. The process of everything didnt take long as I thought it was, even though I was leaving from the dealers around 5:30 pm but everyone was very nice enough to stay after hours. They even went as far as to filling up the tank and giving the car a good washing one week later. Ive had the car for about 10 days,now and Im very happy with the choice I made.
"Great Staff, Excellent Experience!!"
My experience was outstanding. I got rid of my Jeep and purchased the new Equinox. I was going to cancel but when I showed up, the experience was quick and painless. It was the shortest amount of time I had ever spent purchasing a vehicle and the sales rep, Andy Ho, made the process seamless. I will be returning to this dealership in the future to upgrade my other car, the Ford Fusion, to a Chevrolet Camaro before the end of the year. For those who dont know, this dealership has the best deals and your buying experience will be awesome!!!
"Amazing Experience Highly Recommend!"
Andy Ho was exceptional in getting me into my 2016 Silverado, he was able to explain every process in detail and get me on the road as quick as possible. He took the time to show me how to setup and use all the features in my new vehicle, gave me a full tour of the facility, and let me know how to best utilize the service center for my convenience when needed. Some additional work was requested for my truck and Andy thoroughly followed up to make sure I got all the work needed in a timely manner. I would highly recommend Mountain View Chevrolet and Andy Ho for anyone looking to purchase a new Chevy. Thanks Andy and Team!
"Used Car Purchase"
When I was looking for a used car to purchase, I ended up visiting many dealerships, large and small. Most were horrible to deal with some just annoying. Mountain View Chevrolet stood out as very easy, pleasant and low pressure. Martha and all the others were great to deal with and I was very happy with the purchase.
"Great Experience! Very Satisfied W/ Mtv Chevy"
I just bought my second brand new car from Mountain View Chevy. I went back because I had a great experience the first time, and they once again delivered. Great service and great price! I want to point out that David Henriquez worked very hard and went the extra mile to get us the deal that we wanted. He was very patient, honest, and easy to work with. Thanks David Henriquez for making it happen. I am very happy with my new truck!
"Great Service, Excellent Process Thank You....."
I had a great experience buying my new car from Mountain View Chevrolet, thank you David Henriquez you made this feel like a walk in the park, im loving my new Chevy.
"Best Service Provided, No Hassle, No Pressure."
David Henriquez help us out get a new car with no pressure, answer all my questions before wead a final agreement. I am a owner of a brand new Chevy Malibu and love it. I would highly recommend mountain view dealer of Chevrolet for your new vehicle. I will definitely be back to get my spouse her new car. Thank you again David Henriquez and the staff of MVC.
"Yaris For Life"
At first, didnt want a Toyota but after the smooth first ride to anywhere, I was Sold David Henriquez made it happen for me!! The best sales person in the world of car dealerships. Was genuine and above all sincere. Will recommend all my friends and family to buy from him.
"Love This Dealer!"
I love my new Chevy Malibu!!!!!!!!!!!!!! Buying at car at MTVC was easy and fun! Thank you all for the great service and the beautiful car!
"Sales Experience Was The Best."
This is the 3rd car I purchased from Mountain View Chevrolet and I recieved the best pricing and was treated fantastic.Everyone at Mountain View was very friendly.I will send all my family and friends to them.Thank you
"Avoid--even If Theyve Posted A Great Deal"
In my experience, Mountain View Chevrolet displayed poor business ethics. I would definitely not recommend making a longer drive here, even if they advertise a great deal online and/or confirm via phone that the car is available. After seeing a car on their website, I called the dealership to see if it was available. I asked upwards of five times that the car was definitely still for sale, since I would be driving from West LA in traffic to see and hopefully buy it. They laughingly reassured me that it was in fact available at the advertised price. I arrived at the dealership after a long drive, and after test driving the car, decided to purchase it. I sat down with the sales person to discuss financing, deciding I would just purchase it without financing. We shook hands and he went and spoke to his manager. He came back and told me that actually the car had been signed over to another customer, but that there was a snag in their purchase; they had to give the other customer until the end of the day (Thursday) to try to fix the snag, and otherwise we would be able to buy the car Friday morning. Friday morning, after not receiving the call I was promised, I called the dealership. They told me that they were now giving the other customer until the end of that day, but if the car was still on the lot Saturday morning we would be able to buy it. Saturday morning, I called and am told that they are now giving the other customer until Monday night, but they promised that I could buy the car Tuesday morning if it was still on the lot. On Monday, the internet price of the car suddenly was $2000 more than what we agreed upon. I called and they tell me that the car had actually been sold. I called back on Tuesday morning just to make sure and they told me that the car is in fact for sale, but at the higher price. I spoke with my original sales person as well as the sales manager, telling them that I had the printed quote that we had agreed upon, while recounting what had happened since I originally visited. They told me that it doesnt matter--the car would now cost me $2000 more. Bottom line, I feel that this dealership was dishonest with me throughout the entire process. I was very patient with the various delays, even after being promised that the car was for sale before I made the drive out there, but I feel that if they tell a customer that a car is available, print a quote, and shake his hand on a deal, that they should somehow feel responsible to fulfilling the deal if they are able, which they have not. At least based on the reviews on Yelp, the I dont seem to be alone in most of these issues.
"It Was A Real Surprise"
I have never written a review before about anything that I have purchased but I felt it was appropriate to do so this time since it involved buying a car for my daughter. She had gone to 4 dealers on her own and looked at the chevy cruze. She told me that she liked the atmosphere at Mountain View so we went there. I met with the manager and told him what we wanted to spend and how much we wanted for our trade in. We made the deal in 20 minutes from the first handshake to consummating the purchase. It was cool and it was very easy to deal with these guys. I will recommend them to everyone I know and will go back to them when my son gets his license and is ready to drive too.
"First Time Buyer"
It was my first time and wow did their used car department do a good job getting me a great deal! Thanks Zareh!
"Very Satisfied"
I drove all the way from Pasadena because I found their prices to be the most competitive on the internet without even making a phone call first. Their internet pricing on new Tahoes were lower than any other dealership. Overall, Ide give them a 9 for pricing and a perfrect 10 for service. They also gave me $400 more for my 1995 Honda then anyone else did.
"Very Bad "
I called them they have the worst people working there.
"Great People"
I LOVE EVERYONE THERE I SHOPPED AROUND AND NO ONE CAN BEAT THERE PRICES
