Calstar Motors Inc in Glendale, CA

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"Mb Car Lover"


User

from Albuquerque, New Mexico

Recommended? Yes

Purchased? Yes


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Hamlet and Juan treated me right and delivered the car to Albuquerque, NM exactly as promised. Billy in finance was great. Professional all the way!

"Worth Service"


User

from glendale,Ca

Recommended? No

Purchased? No


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Just had a badddddddd experience here. Made an appointment for maintenance service yesterday. I turned in my car at 8:30pm in the morning. The guy said it will be ready at 12-1pm. And he would call me by then. And now its already 3pm!! I took a uber here and the car is still not ready!! Its not even a repair or something. Just a regular service could take them 7 hours. And the most ridiculous thing is the reception girl doesnt have any information in her system. And the service guy is not even there when I arrived. I would drive a little further to DT for my next service!!!Definetley not coming again. I would give 0 if I could!!!

"Great Help With Choosing Car"


User

from California, Glendale

Recommended? Yes

Purchased? Yes


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Came here to get my new car, was blasted by service, knowledge and options i got from Karie!

"Overall I Was Satisfied Wih The Experience"


User

from encino ca

Recommended? Yes

Purchased? No


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I am still in the process of shopping for a car at the right price and terms. My overall experience has been positive and will work with them in the future.

"Great Service And People"


User

from Acton, CA

Recommended? Yes

Purchased? Yes


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We recently purchased a Certified Pre-Owned 2014 E350. From the first contact with Chris via email to Eric our salesman, Billy who handled the financial paperwork and Salim the used car manager who also assisted with some service followups we were thoroughly impressed. We would certainly come here again to purchase our next Mercedes and would cheerfully recommend Chris and the others.

"Great All Around Experience"


User

from Los Angeles

Recommended? Yes

Purchased? Yes


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From the salesman to the finance officer the buying experience was stress free, Informative and expedient.

"Calstar Motors"


User

from Pasadena

Recommended? Yes

Purchased? Yes


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I had an amazing experience being welcomed into the mercedes family and finding the cars of my dreams! Would highly recommend!

"Calstar Motors Mercedes"


User

from Pasadena

Recommended? Yes

Purchased? Yes


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Had an amazing experience with Calstar Motors!! they were able to welcome me into the Mercedes family and find the cars of my dreams.

"Excellent Customer Service!"


User

from Glendale, CA

Recommended? Yes

Purchased? Yes


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Marina was very helpful and on point. She was extremely caring of what we wanted. She made sure and took her time with us to get the greatest possible deal at the time! thanks for such a great experience

"Leasing Or Buying Carfrom Calstar"


User

from Glendale ca

Recommended? Yes

Purchased? Yes


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I had great car buying experience with Marina Hartounian .I highly recommend her .

"Wonderful Dealership!!!!, Excellent Service!!!!!"


User

from North Hollywood, CA

Recommended? Yes

Purchased? Yes


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My daughters lease on her C250 was coming up and went in to get a E-class and really werent ready to lease yet but Karo our sales advisor was really helpful in finding us the car and was really professional and Andy the GSM gave us a deal that we couldnt refuse, so we leased a brand new E350 from them and couldnt be happier. Just an overall wonderful experience at this dealership, well be back to them when the lease ends. Thank You CALSTAR MOTORS!!!

"Great Place To Buy A Mercedes Benz."


User

from Pasadena, CA

Recommended? Yes

Purchased? Yes


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My wife and visited Calstar Mercedes Benz in Glendale looking to replace our BMW X5. As soon as we walked in we got approached by a great sales adviser by the name of Aaron. He treated us with up most respect listened to all of our needs and concerns. No i must admit we were a bit difficult to deal with since we were very particular about the options and colors what we needed. Aaron was very patient with us took his time showing us the inventory and found the perfect car to match our needs. Dealing with him was very easy and effortless, he made us feel very comfortable and got us a very fair deal. He also went as far as sending us a personalized thank you card a few days later. We are very happy with this establishment and recommend everyone to visit them for a Mercedes Benz. YOU ROCK AARON!!!

"Awful Experience"


User

from Grass Valley, CA

Recommended? No

Purchased? No


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I have been in sales/customer service for 37 years and this was about the worse experience I have ever had. Hard to believe Calstar is an authorized MB dealership.

"Stress Free Buying Process"


User

from Yorba Linda, CA

Recommended? Yes

Purchased? Yes


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I went in to look at a Certified Pre Owned E-class that they had on the lot. Carena from the dealership spent plenty of time showing me the car and features, answering my endless questions about the specific car and its service records. Had to haggle down the price, but ended up with a deal that I was very satisfied with. Even the finance process was very smooth.

"Worst Dealer Ever"


User

from Los Angeles, CA

Recommended? No

Purchased? Yes


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The salesperson said that the car was a done deal i waited 5 hours in the dealer and at the and he said we have to had $300 dollars more on my payment and i got very mad. Never buy a car from this dealership.

"Not Serious Enough To Do Serious Business"


User

from Sacramento,CA

Recommended? No

Purchased? No


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The manegement and especially internet manager was very unprofessional in responding and simple conducting the deal. The worst part she adreed on the price and then went and sold it to somone else for a hire price with out informing me about it.

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