"Great Buying Experience"

I saw an ad for a Used GMC Terrain on cars.com and inquired about the price for getting the car out the door. They had a great deal compared to a lot of GMC dealers I reached out to. Bob Jewell from sales showed me around and made me very comfortable with my purchase. The sales manager was very polite and explained me all about the vehicle warranties and options. They helped me buy the car I needed. I will definitely return for my next vehicle here.

"Very Responsive"

They are really good with informing you about the status of the car. They call you within 24 hours of your request which is an amazing thing.

"Best Service!"

Princeton Chevrolet has THE best service! I know Im getting the parts and fluids that are designed for my car so that I wont compromise my vehicle warranty. And the cost for service is very reasonable.

"2014 Corvette Stingray"

Very knowledgeable staff. kind and courteous. Excellent !!

"A Payment Plan For Cost Is Needed. Repairs Great"

The quality of the repairs were excellent. A payment plan to pay for the costs needs to be implemented. My costs for the repairs were $2,000 plus. I asked if there were a payment plan and was informed that there was not, except in theory. I was informed that you can get your keys to the vehicle once the debt is paid in full. For a working family this is very cost prohibited and could prevent the customer to travel to and fro to their jobs in order to pay for the repairs without having transportation.

"The Best Around!"

My experience at Princeton Chevrolet couldnt have been any better! I was there to lease a new truck and I worked with Joann to make this possible. She and her team helped me throughout the process from selecting the truck, going through paper work, setting up my bluetooth/onstar and more. The delivery of my truck was so thorough that I feel like I could now sell it myself! The finance manager was also very speedy and knowledgeable. He did not bog me down with knowledge that would be over my head and got me out of there in an efficient amount of time. The owner even introduced himself! If you want a good deal, a nice experience and a personal touch - you go to Princeton Chevrolet. Spend the extra time/mileage to drive to Princeton, NJ if its not your local dealer. Its really a no brainer after this experience! Thank you to Joann and to the entire team at Princeton Chevrolet!

"Review For Princeton Chevrolet"

I had a really good buying experience with this dealership, my salesperson Joanne Vass was extremely professional I definitely recommend this place.

"Thank You For A Great Job!!"

great service will continue to come back and also recommend others, thank you.

"Very Unpleasant Experience"

I had scheduled my car in to get looked at and the moment I walked up to the desk of Beth I felt very interrogated and uncomfortable. I had booked my car in for a service to get a few things done and we went over the information that I had put in to get looked at and the moment we went over that information I felt like I was being put down and stupid for not knowing that the dealer service department closes at 4pm, the information i put. Im not working in a dealership. I dont know that stuff. I had tried to schedule an appointment because my car was having serious problems that day and I needed it looked at. Its a 94,000 mile vehicle its not a baby car with around a 1000 miles. I felt like this dealer is very unaccommodating. I had booked the car in for 3:30 pm and got grief for not being able to bring it on a weekday earlier to get looked at when I work 3 jobs and one of those jobs I work till 3 pm and it takes about 25 min from there for me to get the car to the dealer. Then I was told they couldnt give me a loaner car because I didnt buy my car from them. Then they wont do the service that I need for my car on a saturday when i have off from work. What I got out of this was that i got blamed/made to feel stupid because I cant get the car there sooner monday through friday but then I cant get a loaner to leave the car there when im at work but also i cant get it done on a saturday. nothing about this makes sense. I will not be returning to this dealership.

"Best Dealership Ever!"

Every bit of my experience with this dealership has been amazing. Bought a car, took out a loan and had another car services. 100% Awesome start to finish!

"Quick Turn Around For Service"

The service was quick and efficient, with the turn around time being just over an hour.

"Pleasant Staff, Good Coffee"

Sales people very pleasant, I got a reasonable trade-in, & someone sat with me for significant time to explain how things work on the dashboard. Also, good coffee

"Service Visit"

Excellent service once again! In and out in no time

"My 2016 Camaro Ss Purchase Experience At Princeton"

The experience was absolutely gratifying - I made a purchased a purchase of a 2016 Camaro but changed my mind and wanted the SS model after 2 days and I was accommodated. Joann Vass sold me 2 vehicles and her professionalism is admirable. I will continue to shop here in the future.

"Good Lease Experience"

Bruce Gorelik, my salesman, was very helpful and knowledgeable about the model I chose and did what he could to bring my lease payments closer to my budget.

"Great Experience!"

Our salesman was great! He was friendly, knowledgeable, and understanding.

"Great Service Once Again"

As always great service at an excellent price.Keep up the good work!

"Service Dept"

Everyone is very friendly and does their best to help. I bought my car at the dealership but since your 40 miles away I didnt call you first to get service. I called 3 places ( 1 gmc dealer and 2 chevy dealers) and no one was at all close helpful let alone friendly. My sales rep Joanna put me in touch with Jay. Jay and then Mark helped me get my 4 wheel drive issue fixed. Alex helped me arrange for delivery of my vehicle back to my house. I plan to continue to use the dealership for future needs for my Tahoe. I have about 7K miles on it and Its a great truck. I am happy I bought one.

"Great Service"

The Princeton Chevrolet team makes customer service their number one priority. They really care about their customers.

"Good Service, Needs Some Tweaking"

It seems as though most of the responsibility for keeping the work flow moving in the service department falls on one individual, which means that the customer has to wait while other things are managed. Anyone sitting at a service department desk should be able to take in your vehicle and find out what brings you in today. One person should not be directing which cars are brought where and who can start working on what, while a customer is waiting to be checked in. The customer gets lost in the shuffle. Division of responsibilities would seem to be in order.

"Best Dealership Experience Ever"

Joann Voss greeted us promptly and pleasant ly. She quickly identified our needs and provided us a no hassle experience. T his was the next experience Ive ever had at a car dealership of any brand.

"Good Service, No Consideration For Appt Times. "

As long as you have time on your hands, this is a great place. However you wait a long time.

"Courteous, Friendly And Expert Service"

I always feel like I receive the best individual attention, from the greeting, consulting and service. Thank You for the great service you provide.

"Above And Beyond Customer Service!"

Everyone went above and beyond, they actually delivered the car to my driveway! I am the only driver in my household, as my husband is blind. Thank you!

"Great Service, Friendly Sales Team"

The entire experience was enjoyable. I told them what I wanted and expected and we were able to make a deal that was good for both of us. My wife is very happy with my decision and look forward to a great relationship with Princeton Chevrolet and their team.

"Service-great, Friendly Staff."

I did feel the wait was long, I realize your service area was busy that day, although staff was pleasant, continualy offering refreshments to customers.

"Great Service, Great Facility"

Jay is great. He always gets us in for service and makes sure everything is done correctly and we understand what the issue is/was. Joanne and Bruce are wonderful also.

"Service At Princeton Chevrolet"

The staff and hours are accommodating. The staff was friendly and responsive to my concerns. I felt the feedback regarding the repairs needed for my vehicle was honest. The prices for the work was reasonable.

"Outstanding Service!!!"

"Outstanding service " My daughters 2006 Saturn ION has experienced smell gas , contacted GM customer assistance center , forwarded my call to Princeton Chevrolet senior service advisor-- Beth Z. She is an outstanding, courteous, very polite likable person. She told me , it will take a week to get the parts . and exactly one week later , my daughters car is done, Beth notified me a few days ago about the fuel pump assembly will come . thank you Beth. She is a true professional, I would highly recommend her to someone who needs good reliable honest Service advisor.

"Replacement Of Hvac Regulator"

The repair that was need, was very difficult. It was completed in a very professional manner, while offering a very comfortable environment while waiting.

"Great Service From Joann Vass"

Joann Vass was very helpful and was willing to match the deal I got. My wife was ill and recently hospitalized and they worked around the paperwork so that she could sign and fedex what was needed so the deal could go through. Joann also understood I was in a big rush when I picked up the vehicle so while she would have spent hours with me she knew I had about 20 min. She picked out all the key points that a new driver would need to know. Some of the features she helped me learn : to open and shut mirrors and she synced my iPhone. She also showed me how to work the Onstar and some of the XM and nav features. She also made sure the truck was cleaned up and detailed and took the time to both call and email a few days after purchase. Brian the business manager was also very professional. Good group of people. Its my first BRAND NEW car since my 1999 VW Passat , as I usually by cars that are 2 to 3 yrs old. Also, this is my first Chevy ever. Mostly a Toyota guy so this is a bit of a leap of faith but it seems to be a an awesome vehicle. I drove my son back to college in Boston Sunday and it was a long ride but super comfortable. My gas mileage vs my older Sequoia was better too. Anyway I keep my cars a long time ...10 plus years and usually 200,000 miles plus so time will tell. Thanks- JB

"Princeton Chevrolet Absolutely Top Notch !!!!!"

Princeton Chevrolet is by far the absolute best car dealership that I have ever dealt with. I have purchased many cars in my life and I have never been treated as well anywhere else as I have been at Princeton Chevrolet. I go there for all my service needs. I purchased my 2014 Corvette Stingray from Princeton Chevrolet and I would definitely purchase from them again. Every person that I have had the pleasure of dealing with including Mark Sable, Manager; Gary Restuccia, Salesman. Joanne, Office, and Beth and Jay in Service and others that I have come in contact with have all treated me as if I were family. Even AFTER the sale, Ive gotten many phone calls from them checking with me to make sure everything is still going well with my car. They are an exceptional and fantastic team at Princeton Chevrolet !!!!

"Need Improvement"

I went on a saturday for an oil change and wanted them to look at a weird noise i was experiencing ever since i bought the vehicle. And because it was on a saturday, they said they couldnt really look at that. So basically i am going to have to take off a day of work to have this issue looked at. That is a big inconvenience for me. I am not happy about that.

"Excellent Buying Experience For The Chevy Volt"

The salesman, Bruce Gorelick, was knowledgeable, communicative, and very helpful in getting my new Volt set up and helping me learn the controls and features.

"Love My Truck"

I viewed the truck I wanted on your site, Called and set up an appointment. My sales person was very accomidateing , even stayed after closing to finish the deal. Thank you to him and the finance department.

"Great Professional Service"

Sales - Bruce G. was very helpful in finding the exact match of vehicle I was looking for re color, package and price. He had to run multiple searches within 500 miles to get to what I want re all the above. Additionally, I arrived a couple of hours later than my scheduled appointment, to pick up the car. Bruce didnt rush through explaining the features. He took the time and went the extra mile and half to ensure that I dont have any questions even for the basic features. Well done!! Finance - Brad was very professional and honest about additional coverage and gap features. Got the best pricing clearly explained.

"Great Customer Care"

My daughter encountered a loss of tire pressure on Friday afternoon on the GSP in our 2016 Cruze and needed to call for road service. They came and put on the spare. I contacted the dealership thinking the tire had blown and asked if I could get a service appointment the next day on Saturday. Beth told me they were booked but said she would fit me in and she did. I got there at 8:30am and got out at 9:38. It turned out that there was a nail in the tire, it was repaired, and the cost was reasonable. Beth was great and she is an excellent representative for the dealership. She knows her job, does it well, and made me feel like I mattered! That kind of skill and attention is priceless!!

"Excellent Service"

I was completely satisfied with the service I received. I complained to the dealership I purchased my car from and they did not help me. I walked in to Princeton Chevrolet and my concerns were dealt with right away. My car was looked at and they told me they found the issue I was there for and ordered the part and fixed it right away..!!

"Service"

The service area turned a negative experience into a positive one. Beth went out of her way to make sure I was taken care of. Tom my mechanic did a major repair. I felt comfortable with him doing the job. Thank you Beth & Tom for everything.

"Great Dealership Would Recommend"

very positive experience, Joanne Vasse was extremely nice , very helpful as my sales rep, also Brad Miller -finance Manager was also very helpful, everyone was extremely professional and nice.

"Streamlined Process, Frequent Updates During Sale"

Joann kept me updated about what was going on every step of the way and the wait during the credit check wasnt an insufferable slog. All in all, it was a much more streamlined process than I went in expecting.

"Awesome Service, Fast And Efficent"

Extremely nice, friendly and not pushy. Salesman was accomodating. I am deaf and he was more than willing to give me his personal cell number so I could communicate via text message.

"Great Service"

I purchased my truck from another dealership,I called the other dealership for my warrenty repair and the service writer that answerd the phone gave me a hard time. I then called princton chevrolet. They gave me an appointment and repaired my truck. Jay the service writter and the mechanic that worked on my truck treated my as if i brought the truck at their dealership. I will be buying my next Chevy at Princton Chevrolet.

"Airbag Repair"

The repair took longer than expected but the service manager kept me apprised of the situation. Everyone seemed very knowledgeable and caring.

"Great Service, Courteous"

Beth was extremely courteous on the telephone. I do wonder what the per hour/labor charge is. It was not broken down on the invoice. Also, my indicator shows I am using more gas per mile it went from 19 mpg to 15.5-16 mpg Why would that happen?

"Efficient Service In Promised Time"

I was pleased with the friendly and efficient reception by Beth and the fact that the oil change and recall were performed within one hour, well within the estimate of 1.5 hours.

"Great Service"

quite satisified will use them again will also let my friends know about the terrific service I received at Princeton Chevy

"Princeton Chevrolet Appreciates Their Customers"

As always, my experience with Princeton Chevrolet is a possitive experieence. The staff is professional, friendly and helpful. I feel my business is sincerely appreciated at Princeton Chevrolet.

"Exceptional Sales Rep "

Joann Vass was exceptional from speaking to her on the phone to closing the deal. Very pleased with my overall experience at Princeton Chevrolet and with my new Silverado High Country. I would recommend to others!

"Good Service And Fast"

The staff was great and the car was completed at the time I was told. Coffee could use some work though..lol