"Absolutely Great Experience!"

My car had to have work done that took 1 1/2 days . They went out of their way and beyond to meet my needs. Awesome!

"Great Experience At Trend Motors"

I must say this was the best experience ever! Dean was very helpful and answered all my questions about the new car! The whole experience was great and everyone was very friendly!! I cannot say enough about Dean he is a man of honor and integrity. He did everything to make the purchase of the vehicle easy and that all my expectations were met. He also made follow up phone calls to assure compete satisfaction.

"2015 Subaru Wrx"

My girlfriend and I drove over 4 hours to look at a WRX that Trend Motors had. Prior to us making the trip, Eryn made sure that they would hold the vehicle for us until we had a chance to see it. Upon arriving, the staff was extremely pleasant and Eryn even came in on her day off to help us. Throughout the process of loan approval the staff was very courteous and really worked for us to get the approval. Overall, we came home with my girlfriends dream car and Trend Motors couldnt have made us happier. Thank you again Eryn and staff for such an easy buying experience. The Sales Manager promised it would be unlike any experience weve had before and he didnt sell it short.

"Trend Motors Is A Reputable Dealership"

I needed to lease a car and knew what I wanted. Ken Rasa is the salesman I worked with. He was able to show me what Trend offered, and helped me decide which vehicle model would best suit my needs and budget. Very happy!

"Do Not Buy From Here"

Bought a used car from here that was in good shape. Got the car home and brake were chattering and alignment was out. Brought it back and my car comes home with a huge gash in the rim from a technician. I asked if they would fix my rim and the manager told me no as theres not proof they did it. Very very POOR customer service.

"Inquired About A Golf Tdi"

The car I wanted was sold but had a nice conversation anyway. Would do business there.

"Highly Suggest"

Excellent pricing and service. Speak with Samantha Cox for your next car purchase.. made the process quick and smooth for an out of state customer. Thanks.

"Not Profetional Dealership"

I put a $500 deposit on a vehicle in January 20th with promise that the vehicle is going to arrive between January 26 and February 3. On February 17th I decided to buy from another dealership that had the vehicle of my choice in stock. Since February 17th Im waiting for my security deposit back. No response to my emails. When I call they tell me another department is dealing with it. Today is March 7th and I still dont have my $500 back.

"Carol A. Messina"

Luke Paglione is the best salesman on the planet! He knows his cars and knows his customers. I always drove Nissan vehicles until 2013. I called Luke and told him that I wanted a good solid car. He leased me a 2013 Passat SEL. I loved my car. My lease was coming due and Luke called me in February to tell me that he would be on the lookout for a great new vehicle! In April 2016, I turned in the 2013, and leased a 2016 Passat with beige interior w/black stitching. My old car was black on black. Luke suggested the lighter interior because of its look. He was so right, I love the look and feel of this car. Luke handled all of the paperwork via telephone and all I had to do was come in, sign, and drive. I feel so special at Trend! Not just a number or sale. I was treated like family. My niece wanted a whiite Jetta for her first car. On July 15, 2016 that is exactly what she got thanks to Luke Paglione. My brother-in-law, Ross Vardiman was very impressed with Luke, and the efficiency of the sale. They now own a 2016 Jetta with special lighting and everything that my niece wanted. Thank you, Trend Motors, and a special thank you to Luke Paglione!

"Carol A. Messina"

Luke Paglione is the best salesman on the planet! He knows his cars and knows his customers. I always drove Nissan vehicles until 2013. I called Luke and told him that I wanted a good solid car. He leased me a 2013 Passat SEL. I loved my car. My lease was coming due and Luke called me in February to tell me that he would be on the lookout for a great new vehicle! In April 2016, I turned in the 2013, and leased a 2016 Passat with beige interior w/black stitching. My old car was black on black. Luke suggested the lighter interior because of its look. He was so right, I love the look and feel of this car. Luke handled all of the paperwork via telephone and all I had to do was come in, sign, and drive. I feel so special at Trend! Not just a number or sale. I was treated like family. My niece wanted a whiite Jetta for her first car. On July 15, 2016 that is exactly what she got thanks to Luke Paglione. My brother-in-law, Ross Vardiman was very impressed with Luke, and the efficiency of the sale. They now own a 2016 Jetta with special lighting and everything that my niece wanted. Thank you, Trend Motors, and a special thank you to Luke Paglione!

"Great To Deal With"

Spent 4 months looking at TDI Passats, talked to local VW dealers, all would not sway from sticker price, other than incentives from VW. Did a Consumers report search for car, Trend Motors came back with a firm price, $3K lower than anywhere near me, plus VW incentive on top of that price. did all business over phone, and drove down on a saturday morning to get car, 2 hours later we drove home. its been almost 2 years, but still satisfied with dealership, and quality of the car. 2014 VW Passat SE

"Amazing Dealership"

I had another dealer from Bridgewater NJ offer me almost the same deal but Trend Motors sales rep Justin David sealed the deal for me. He was a true professional and it was because of him, and ONLY because of him, that I got the car from Trend Motors.

"Great Buying Experience!"

“I brought my 2012 Passat in for recall work, and everyone was very friendly and courteous! Trading the 2012 in for the 2016 again the staff was very nice! Justin went out of his way to have the car cleaned again when we found a few spots we didnt know what they were!”

"Best Experience"

If you go over there ask for Tony, the service is exceptional

"Great Car Buying Experience And Dealership"

Eryn and everyone at Trend was so great to deal with. It was honestly the easiest car buying experience Ive ever had. I felt like I didnt need to haggle, there werent any hidden expenses, everything was explained ahead of time and I didnt feel any pressure or have to deal with upselling tactics. I would recommend Eryn and Trend to anyone looking for a new car.

"A No Pressure Place, What A Lovely Concept!"

I have nothing but great things to say about Trend, and Brian Shuers. I have spoken to or been to almost every major car dealer in the surrounding area (Denville, Morristown, etc.) and Trend is the best in my opinion. The worst part of car shopping is dealing with the salespeople, who are so high pressure and double talking it makes the whole shopping experience so unpleasant. That is not the case at all with Trend and Brian. The entire buying/purchasing experience is free of hassles, they explain everything thoroughly, there are no surprises with regard to pricing, and best of all, no pressure to "make the deal" today. I highly recommend.

"Trend Is The Best"

We are very lucky to have a Dealership like Trend in the area I do a lot of driving and have purchased three new cars in the last nine years from Trend they have put together a first class team Sales, Service & parts stop in you wont be disappointed

"Great Car Buying Exerience"

Once again, Trend Motors surpassed our expectations when leasing our new Jetta. This is our 7th VW (leased or purchased) from Trend and that is not by mistake. The efficiency and level of professionalism is second to none. Glenn Hagen is a pleasure to deal with, he imparts knowledge about the whole process, alleviating any trepidations you may have. I highly recommend this dealership to anyone looking to purchase or lease a VW.

"Great Deal Through True Car"

I was looking for a small crossover SUV. Did a lot of research on Ford, Honda, Subaru, Mazda etc. As a long term VW owner ( have owned 6 VWs) I checked out the Tiguan. While it was priced higher than the competition, it had what I wanted and compared in quality and features to more expensive cars. ( The car is made in Germany, where the plant pays high union wages.) I was shopping around with True car. Trend came up with the best deal. I was contacted right away and came over. They had the EXACT car and features that I wanted, on their lot. The True Car deal took $2,700 off the MSRP and I got a loyalty rebate of another $2,000. Glenn Hagen got me in a demo that day and he made the whole process easy. I must admit I came in knowing a lot about the car already and knew exactly what I wanted. This was the easiest transaction I had ever had at a dealership. No surprises and no mysterious last minute changes in the agreed upon price. The only "extra" that I went for was a lifetime warrantee on the car. It covered all major repairs on the car for as long as I owned it. When it was time to get the car, Glenn drove the 30 miles to my home to pick me up. I love the car and I really feel I got the best deal through Trend. The car is new and I havent had any dealings with the service dept.

"First Class Service"

I purchased my latest VW from Trend, with a blind call to the dealership looking for a specific model that I couldnt find anywhere. Dean delievered! We never went to the dealership, and did the entire transaction over the phone. The car was many many miles (and states) away, so Dean had the car delivered to our doorstep. Every part of the transaction was handled patiently and professionally. Everyone involved has been responsive, attentive and positive. Ive spoken to some pretty nice people there. I will definitely buy another car from Trend. Nothing was a problem, and I think they make it their business to do business that way. Dont hesitate. These are the good guys!

"Happy Son"

My son had a set amount of money he was given to purchase a used car. We had been to several dealers and none could help us til we got to Trend Motors. We saw a car on TrueCar and went in to look at it and it was a perfect fit for my son. We were able to negotiate with Rich Rodriquez for a price that worked great for my son.Rich took the time to speak with my son and me as well to learn what we needed and was able to deliver the right price and value for us. I would recommend him and Trend Motors to family and friends. Great buying experience. Not pushy like at some dealers. Helpful and customer centric.

"Purchasing A Pre-owned Car"

My daughter and I were searching for a nice, reliable pre-owned car for a couple of weeks via internet and local car lots. We came across a vehicle online being sold by Trend Motors. Shortly after expressing interest in a particular vehicle, we received a response from Rich, a sales rep. I appreciated his honesty and insight on the phone so we decided to take the one-hour trip to Rockaway, NJ. Neither my daughter nor I was disappointed. The quality of the vehicles displayed was impressive as well as the genuine courtesy that was given by all. I would most definitely put my trust in Rich and Trend Motors again should the need arise. It was so very well worth the trip.

"Bought 2014 Mustang"

The best, Tony the salesman, Mike the finance guy and Rick the salesman were all great. Beyond professional. Thank you.

"All You Need To Know: Glenn Hagen"

If it wasnt for GLENN HAGEN I would not have my new, beautiful red VW Tiguan. My wife had a very low monthly payment in mind. Glenn made it happen! The Tiguan has 4Motion all wheel drive, too! The car was ready to be delivered at the appointment time. It was totally clean and ready to go. I will go to Trend Motors and Glenn Hagen for all my cars. You should too!

"Best Car Buying Experience"

Ive had the best car buying experience with Trend Motors VW (used car). I recommend Trend motors to my friends. The car salesman are great and help me get into a new car. I went to several car dealerships in the area and the salesman tried to bully me into an overpriced car that I didnt want. The salesmen made me feel comfortable and were honest. I will always get my cars from Trend Motors and save myself the frustration going to another dealer.

"Wonderful Car Buying Experience!"

My daughter received her drivers license in January so we needed an additional car in the family. We started looking back in September/October just to see what are options were, but in no immediate rush as we still had several months to decide. We visited a few different dealerships, including a couple of different VW dealers. We really liked the Passat Sport but it was being priced quite a bit higher than we were looking to spend for a third car. We finally ended up at Trend Motors and, to cut a long story short, the treatment we received coupled with the lease deal they gave us, suddenly made our decision a no-brainer. Luke, our customer service rep/salesperson, made it a pleasurable experience from beginning to end. He took us on a couple of different test drives until we found just the right car ...... right down to the color! He was extremely knowledgeable and was able to answer all of our technical questions about the many different features. It was also a very low-pressure sale as he showed great patience in allowing us to hold off on completing the sale for a couple of weeks while holding the same price, as we were having our driveway repaved. Even the closing process was a breeze, and my daughter is loving her new car! This was by far the least stressful car buying process Ive ever experienced and I highly recommend Luke and the rest of the staff at Trend the next time you are shopping for a car.

"Trend Pays Attention To The Details Like No Other"

Once again what a great experience buying a car. In in the morning out in the afternoon with the new car. They make it seem easy. Ill certainly be back to work with Dean Houston and Anthony M.

"Superb Sales Staff, Great Experience"

First impressions entire process were excellent. Glenn Hagen (Sales) was an honest pleasure to do business with. Glenn provided information that greatly assisted in my decision making. He educated me in the various models, their differences, available engines and options in a most professional manner. I very much appreciated his thoughtful input without trying to oversell the product. I did visit several other Volkswagen showrooms prior to Trend and was turned off over zealous sales tactics and pressure from management. The Trend team were more inviting and relaxed which made for a more pleasurable experience. Everyone at Trend seemed to really enjoy what they do. Interactions with customers always friendly and helpful. I highly recommend Trend and especially Glenn Hagen. Ill be back for my next purchase, absolutely. Thanks to all at Trend !

"Purchasing Our Eos At Trend Motors"

My wife and I purchased our Volkswagen EOS at Trend Motors Meghan was the best and helped us during the whole process. We are very happy and satisfied with the Dealership.

"Extremely Friendly People!"

I wish every salesperson I have ever had to deal with, were like the ENTIRE staff at Trend Motors. Alicia was very nice. It was pleasure going on the test ride with her. I didnt get that awkward feeling being alone in the car with a stranger. When I met Tony the salesman, I spoke with on the phone he immediately made me feel at home. I told him the price I felt comfortable with. Never once did he veer from my budget. He called the sales manager over so there wasnt that "let me run these numbers by my boss" . Tony asked his boss right in front of me if we could make the deal. We did!. I was in and out of the dealership in, no joke 48 minutes. They even threw in a full tank of gas since I was driving back to Harrisburg, PA. When I picked up my car they had it detailed and ready to go. Tony came in on his day off (even though he didnt need to) to make sure I was happy with everything. He even texted me to make sure I got home safe since it was raining like crazy. If your looking for a car I would and will DEFINITELY recommend Tony, Rick, Alicia and the entire Trend Motors staff to anyone looking for a car. Thanks again guys. Feel good about buying a car From Trend Motors. You wont be sorry.

"Best Experience Ever"

Brian and the team were very friendly and helpful. they all went out of their way to make my experience fun and simple.

"Eryn Donati Is Super"

Eryn Donati was such a great pleasure to deal with. No pressure, very pleasant and extremely knowledgeable and enthusiastic about cars. She is a valuable asset to have @ VW. The people at Trend know how to make customers feel special. Great experience. Thanks so much. Love my "bug"

"Unlike Any Other Dealership"

I was referred to this dealership and now I know firsthand why... Our salesperson Luke was extremely knowledgeable and friendly. The entire experience was very pleasant and most importantly: it was very quick. We picked out the car we were interested in and within a couple of hours, we were driving out the dealership with our new car. The “negotiating process” was hassle free and unlike with other dealerships, we felt like they had our best interest in mind and they weren’t just looking to sell another car. The entire team was very professional and I recommend this dealership to anyone who is looking for a hassle free car buying experience.

"Excellent Service"

I searched long and did a lot of research to find the exact car I was looking for, at a reasonable price. Luckily, it turned out that Trend had the 2009 VW GLI I was searching for. Rich was great to work with and patient, while I had to get the financing in order. The dealership was very nice, exceptionally clean. Even though I am from Vermont, I will make the trip down next time I am in the market for a new VW GLI! An absolute pleasure to do business with and I would recomend them to everyone!

"Excellent Experience Overall!"

Throughout the past 26 years, my husband and I have purchased and or leased 14 or more vehicles. Our recent experience at Trend Motors was the absolute BEST EVER. The process was streamlined. The manager came into the office to speak with us directly. There was no "game" playing on pricing or timing. The dealership is clean. The people are friendly and our salesperson Rich Rodriguez was fantastic. I will definitely be going back to Trend and I recommend them 100%. You will be pleasantly surprised

"Best Car Buying Experience"

I came in looking for a particular vehicle that they had on Cars.com (2010 Dodge Charger R/T) and I was greeted with a lovely smile by Alicia (saleswoman) and Rick (manager). After the test drive, I immediately fell in love with the ride and the power. Rick advised me of all that he had done to it to make it as attractive to a buyer as possible. His honesty was greatly appreciated and in turn turned a would be car shopper into a buyer and all that was left was to crunch some numbers. As a sales manager myself, I have met many financial managers and all of them shadow in comparison to the professionalism that Mr. Simon displayed to me. The bank associate had his figures wrong and Mr. Simon told him so and how he had the right figure and made the Car very affordable for me. I came in later to sign some more paperwork and take my car home. When I left, I knew I had received the best deal possible, peace of mind, and exactly what I wanted. Thank you Trend Motors! I will recommend you to anyone looking for a great deal and the perfect car buying experience.

"Trend Motors Vw Sets The Trend"

We purchased our second vehicle from Trend Motors, and Dean Hudson was terrific both times. We were looking to downsize from a pick up truck to a smaller, more efficient car and Dean was helpful in finding us a VW Jetta TDI wagon. The process went very smoothly, the car was still in its delivery wrapping, and the service department was super in the time it took to properly prepare the car for us. We were shown the details of the vehicle by Dean and also by Megan, and we left feeling like we knew almost all we needed to know about our new car. When we came back for the roof rack bars, they were ready when we arrived, the service department had all the necessary information, we waited in the comfortable lounge, and were provided with every courtesy until we were ready to leave. Thank you for a very well run business and everyone we dealt with at Trend was helpful, knowledgeable and friendly. A kind word for the accounting department, as well. The deal was easy, fast and complete. Everything was explained and all our questions answered promptly and fully. No " I have to leave you and consult my manager, boss, floor operations man, etc." Everything was disclosed in an open, clear way but our personal data was always provided to us in a way that reflected their sensitivity to sharing personal information. We highly recommend Trend Motors to all our friends and family. We bought our first VW Passat TDI new in 2013 and we had an excellent experience, as well. Dean sold us that car also, and he demonstrated his commitment to his clients and Megan helped us with some needed repairs to the leather seats, which VW determined to be faulty and at no charge to us, replaced the entire back seat.

"What A Relief!"

We bought a used Kia from our salesman Tony yesterday. After a horrible experience at Thrift Auto We were so glad to do business with Tony. My Wife and I traveled to NJ with our two year old daughter from central PA. We found the car we have been looking for at the other dealership via Cars.com. After a lot of stress (read my reviews for thrift motors) from the other dealership we went to a diner for lunch. We prayed on our car buying decisions and had lunch. While at lunch we decided to check cars.com again. Trend Motors had the same car we were looking for but listed as another color. (there were no pictures listed yet) I called and spoke to Tony he had some pictures texted to me. It turns out the color was the same. I couldnt believe it two of the same hard to find car within 10 minutes of each other. It was a prayer answered, the car we wanted with all the amenities for the price we wanted. We met with Tony and told him our story, He was the best! Trend Motors gave us a great deal with a special added bonus! The next time im in the car market I will be checking on Trends inventory regardless of distance. I would recommend this dealership to anyone. Thanks Tony!

"Great Service And Company"

Maybe one of the best dealerships I had the pleasure being in. The company and service people were top notch. Buying was a wonderful experience in. The actually had all the work and car ready for us. Completed the sale in less than and hour. If I was to buy another car, it would he from them.

"Great Dealership, Professional,courteous Employees"

Our family has bought 3 cars from Trend and we couldnt be happier with the cars, the dealer, and the employees. Scott, who our sons bought cars from in 2007 and 2010, and Luke, who I bought a car from this year are professional, knowledgeable, and friendly employees. Everyone in the service department was very helpful to me recently, particularly Megan. I highly recommend Trend Motors.

"Customer Oriented Dealership!"

I purchased my pre-owned 2008 Passat in November of 2011. One would never suspect that this was not a brand new car! I have been more than satisfied with Trend Motors service. Service appointments have been scheduled on the date required, and a loaner car is offered when needed. The waiting area is comfortable and clean. The sales department, service department and customer service staffs are outstanding!

"Trend Motors Is Terrific!"

It has been a pleasure working with the team at Trend Motors VW. From the time I began looking for my new car, they listened and swiftly responded to my questions. They were open to my going through the Costco buying process with them, which was a concern for me. (It neednt have been.) I look forward to continuing to work with them as my car goes in for its check ups and/or as anything else comes up. I definitely would recommend them to others.

"Superior Customer Service"

Getting my car serviced is not something I usually look forward to but Ray and the Trend Motors staff made it such a wonderful experience for me. I sat down with Ray and he was upfront about the possibility of me having to pay for repairs depending on whether or not the part was covered under warranty. I was offered a complimentary car while waiting but I decided to go for a walk to some local shops instead. It only took around an hour and it worked out perfectly since they called as I was on my way back. Luckily for me, I was told the part was covered under warranty so I wound up having to pay $0 in out of pocket expenses. Talk about honesty! My car was waiting out front and the valet driver was very friendly. I walked out of there very happy and am looking forward to going back!

"Sincere Service"

I never enjoyed going to repair shops or car dealerships. Being a woman, im always leery of what they are going to tell me the car needs or if they are just trying to upsell me. But going to Trend Motors has changed that. I have had several visits so far and they are honest and will do what they can to get the car repaired at a minimal cost if possible. Ray is sincere and accomodating every time i visit. I plan on being a customer for Trend for years to come! Thank you Ray!

"Buying An Automobile Can Be A Nice Experience!"

Very comfortable environment , everyone is alway helpful. We bought a new VW 17 years ago and again 11years ago from Glenn Hagen who could not have been more helpful. This year it was time to buy a third VW we went back again to Glenn and Trend Motors. We never get the high pressure push. Every detail was handled without a problem. They take the time to answer all your Questions.

"Great Dealership!"

I just bought a 2013 GTI from Trend Motors and I could not be happier with everything. Chris Tiller was absolutely amazing on getting exactly what I wanted and fast. He got right down to business and gave me exactly what I wanted in my price range; no games, no monkey business. Chris gave me a great tour and tutorial of my car, so I felt like an experienced GTI driver the second I drove it off the lot. When I came back for my 30-day checkup of the car, Megan was super friendly and so nice. She asked me what I needed and what I wanted from the technicians and dealership, which was amazing. Nothing I hate more than being told what was already done to my car...Megan made it possible, so that I was making the decisions unlike many other dealerships. Trend Motors has really been beyond exceptional in everything that I have experienced with them. I would absolutely recommend this dealership to any family, friend, relative, or stranger looking for a car.

"Truly Outstanding"

I have just leased my 7th VW Jetta. I have been going to Trend Motors and to Glenn Hagen since 1994. I wouldnt think of going anywhere else. Trend really knows how to treat customers, and Glenn takes care of any problems I may have. The dealership is pleasant and provides a comfortable waiting area when I bring my car in for its free maintenance. The service department is exceptional. I have absolutely no reservations about recommending Trend Motors.

"Great Car Buying Experience"

I had the opportunity to work with Luke Paglione at the Trend VW dealership and my experience in dealing with him and the rest of the Trend team was extremely pleasurable. My preference was to do most of my shopping via phone and email and Luke was more than willing to provide me with all of the necessary information needed for me to make my decision and was happy to work through all of the numbers with me before even coming into the dealership. He was upfront with pricing (which was very aggressive) and it really felt as though he was making every effort to get a deal done with me. The price we ultimately agreed to on the phone was what I was given when I finally came into the dealership and Luke and the rest of the Trend team helped me to work through the paperwork as quickly as possible. Luke took plenty of time to go through all of my new cars features and I drove away feeling very satisfied with my purchase.

"Excellent Customer Service"

I have brought my Passat many times to Trend Motors VM, and always have great experience with them. Especially last time I had to change the engine cover on the bottom, the representative, Megan, remembered my name and car and gave me the quote very quickly! It was very impressive. The repairment was done on time and smoothly. They offered coffee, bagels, and Wi-Fi in the nice, clean waiting area. I would like to come back when I need their help.

"Trend Motors The Very Best Dealership"

we have owned many vw cars my husband was an auto mechanic he says the service at Trend Motors IS THE BEST It is a pleasure to go there. The people in the dealership go out of their way to help you with any problems you may have. very friendly. TREND MOTORS IS AN ASSET TO VOLKS WAGENS OF AMERICA. wE BOUGHT OUR JETTA THERE I LOVE MY CAR.