"I’m Impressed"
Was shopping for an SUV. Audi and Lexus were at the top f my list but decided to check out Hyundai and Kia as more affordable options. Wow! Glad I did. Jean Madi and Mike Khartabil were amazing. Knowledgeable, patient and low key. When I told them I was going to check out other dealers they said they understood and hoped I would come back but if I didn’t they wished me luck with my choice. Of course I went back. The Kia Sportage had every bell and whistle I could ask for and more. The cost for a fully loaded Kia EX was less than the luxury base models. I bought my SUV that day and am very happy with it. Check out Kia of Irvine. You won’t be disappointed.
"Great Dealer"
I went today to lease a Forte, Roby is a wonderful salesman, and Rula with the financial dep was another wonderful person to deal with. I recommend this dealership because I walked in with some fear of dealing with cars salesmen but walked out knowing that theres good ones out there. Thank you Rula and Roby.
"Kia Of Irvine . Mousa Nohad"
My son and I had a wonderful experience yesterday (5/21/2017 )when we deceded to go and fine a car for him. We meat MOUSA NOHAD at the door at KIA in Irvine. Mousa was very helpful, knwledgeable, patients no pushing. He give us all the information posible for every car that we looked and leave us alone to.make the decision. Now my son is very happy with his car and I am thinking to get one for me. When I am ready I will look for Mouse. Thank you Mouse
"Expected To Simply Turn In My Kia 2014 Soul"
Another Kia dealers lease offer was unacceptable, but Kia of Irvine worked hard to retain my business. Even though I had ordered a Buick Encore, I really wanted the 2017 Soul. Kia, however, doesnt offer cool colors in the Souls they fully load w/options. Not the dealerhships fault and they searched for a car that I could live with (1 having most of the available options, but I had to settle for White). They found one with a nice red accent/trim package. I got all the options I wanted, EXCEPT for the vented seats which I will regret come Summer! I realize now that I should have turned in my leased 2014 earlier in the model year for Kia of Irvine to find a 2017 with ALL the options (yucky color choices would have been no different - thats a Kia issue that I will take up with the Corp ofc). So, I cancelled the Buick order and have been driving Bianca (the nickname I gave to the 2017 in White), for several weeks. The ride is far superior to my previous 2014 and the Blind Spot detector & Apple Car Play are wonderful new features. Kia of Irvine threw in a few perks to make up for the missing Vented Seats option. so, I am happy with the deal we struck & the service provided.
"Customer Service"
I had credit challengings so I went to a couple of dealer ships, and they turned me down. Then I stopped by kia of Irvine, and I had received outstanding customer service! From Micheal Knapp and Ed. They approved me for my new car. I definitely reccomend friends and family to this dealer ship because of their great customer service!
"Control Check Manager"
I bought my car from Kia depot they are no longer there went to Kia of Irvine to explore my option meet with the Michael Knapp he is the best GM with great customer service nice and professional went over my options had Pauline go on test drive shes is good sales person with high knowledge will definitely buy my next Kia from kiaof Irving and will recommend all my family and fried to go to Kia of Irvine for sales and service excellent customer service..
"David Martinez Help Us Understand The Features Of"
He helped us to get to know the car and show it how it works like how to connect our phone to it
"Excellent Process!"
Got exactly got what I wanted in less than 2 hours! Rabi walked the talk! Thanks a lot and I will buy again from Kia of Irvine!
"Best Sales Experience Ever"
Everyone was so helpful and bent over backwards to help me and get me the car I wanted at the price I wanted.
"Dont Get Service Here!!!"
Stay away from the service department here. Everything was fine with my purchase and was very happy until my car got serviced here. Every single time my car gets damaged even when I go in for a simple oil change. I would not recommend you buy here if youre planning to service here as well. They do not take care of your car. Beware.
"Mousa Did A Great Job For Us"
Mousa did a great job -- no pressure -- and we left with a great car!
"Steve & Kelly Knight"
Great experience Fred Hafizi was terrific. He was very helpful and extremely courteous and polite. No pressure. He made it the best car purchase ever and I have done several. Im sure other salesmen are good as well but I will tell friends to ask for Fred The finance portion was also a pleasure dealing with Tony Towhidian.
"Good Customer Care"
The salesperson, Mousa at Kia Irvine, was great from the initial greeting at the entrance all the way to the delivery of the vehicle. He was open, enthusiastic and sincere. He tried very hard to find the right color and package combination for us. The wait for the paperwork was a bit long. The finance person, Sammy was also very helpful and effective. As always, pay attention to fineprint.
"A Little Confusing"
I thought I was buying a 2017 Optima. I was given some literature that said 2017, and some that said 2016. I wasnt sure what I got until I went through the paperwork at home. This should have been clarified right from the beginning. Ive now been told that Kia did not make 2017 Optimas, but I have no idea why when the car was rated so highly by Consumer Reports.
"Great Service"
I was impressed with the level of professionalism, the prompt attention I was provided, and the ride to and from my place of work while my service was being performed. Car was washed at the end. Very nice experience.
"Kia Of Irvine"
Staff used email to book appointment and made certain that no wait time to meet with sales person.Inventory was excellent with all color choices.Test drive was immediately arranged and salesman gave provided written quote for car that I selected in 10 minutes.The premises where modern,clean and inviting.The staff made it a fast and enjoyable experience.WILL RETURN TO DEALER FOR A SECOND TEST DRIVE.
"Owner"
A great way to buy a car. I would not change anything about it.
"Car Buying Experience"
Went in to purchase what my wife had been wanting for some time, only to find out it was a very popular model, the Kia Sportage! Well this dealership did not make it difficult at all to find a model, color or option for me. They made the process easier for me than I made it for them..... Moosa was my salesman and he was fantastic, the finance department worked wonders. Great experience, my wife loves her car!
"Getting The Car You Want!"
I absolutely love my new car and the service was accommodating to my every need. I would suggest asking upfront for the cost of all the options as that was my only surprise, but overall Im very happy with my new Optima!
"Excellent Customer Service"
Over all was very happy with the dealership. My salesman David and his manager John, made.it such a pleasure to do business. Would definitely buy another car from this dealership.
"I Am On My 4th Kia And I Still Love Them!"
I have always left Kia with exactly what I went in looking for and its always been a smooth and easy process. Sometimes being at a dealership It can take time to either purchase your car or have it serviced, but Ive always been able to bring in my laptop, connect to their wifi and get work done throughout he process. They also come off more helpful rather than pushing sales.
"Great Service, Great People "
04-23-2016
Such an easy process. Usually people dread trying to negotiate the deal but Eric made it painless and easy. Brad was also very helpful with showing us the car and making sure we were happy with everything.
"Great Dealership Knowledgable Staff"
Andrew Montgomery is the primary reason I chose to buy a new SUV today! I have purchased or leased over a dozen cars in 45 years and this was by far the best experience. No hassles,no pressure just felt like he really cared about what I wanted.
"Great Experience"
03-03-2016
Hamid was wonderful! He really listened to what I wanted & did his best to make sure I left happy. They worked with me to find something that was affordable yet still something I looked forward to driving. Everyone I encountered at Kia of Irvine was polite & helpful.
"Great Place!!"
This is one of the best dealers Ive ever done business with, and Im in a similar business for 43 years.
"Great Guy. Go See Troy. You Wont Regret It."
Troy got us in and out of there ASAP. I knew what I wanted, I called ahead of time, and my car was there for me! He was super nice, very professional, played no games with us. Loved him and will refer him.
"Great Customer Service!"
Everyone was really professional and friendly! The whole process took hardly any time at all and I love my car! Jeff and Fred made the experience wonderful!!!
"Awesome Experience"
Genuine care and patience. They understood that this was a difficult decision for me and everyone was understanding and supportive.
"Fun Experience!"
Everyone was friendly, efficient and made sure I got what I wanted, instead of trying to make me get what they wanted me to. I worked with Rick, Jeff and John.
"Excellent Knowledgeable Sales Person"
Rick, the salesman, was professional, knew the KIA product, and made me feel he was very interested in answering my questions and helped me with the decision making process. To his credit there was no pressure and the entire process was relaxed and made me happy to get in my car. I also appreciate the time he spent with me understanding the many new features.He is a rare salesman and I would recommend him to my friends.
"Great Car Buying Experience "
It was smooth, Rabi was very nice and explained the features of the car in detail as well as took excellent care of me. Had a great attitude
"Got Chited On Purchase Of Used Kia Sorrento Big Ti"
They offered one price for my trade in Toyota 4runner but put lower price, less $1000.00 on contract. I was so tired, that didnt paid attention & sign contract. Used car costed me as new. I canceled their financing and went to. California Credit Union for 0.9% Watch your contract and numbers. Finance manager will scramble numbers on pice of paper for you and after hand shake will take his paper with offers with him. Make sure you get his writing with you to finances to do final paper work. Alex Z.
"Kia Of Irvine"
01-28-2015
Overall shopping experience with Kia of Irvine is so amazing and no pressure and easy to communicate .
"Clean Store & Custom Car"
08-28-2014
My new used Camaro :) I live in Palmdale California I was in the market for a used vehicle. thank you cars.com I found my camaro I submitted a request via email salesperson Curtis called me in 10 minutes. Arrangements were set up for the following day I arrived at 12 noon the car was parked in the front of the dealership Just waiting for me :) Curtis and David were excellent in communicating & providing excellent customer service . Mr. Tim took over for Curtis ( maybe it was his end of shift) Tim was excellent he was very friendly And had knowledge regarding any vehicle+ Mr Tim then took my camaro to get a full detail car wash including wax. I was out of that dealership no more than 2 hours i then received a $25 gift card. ( High five¿) Note: Kia of Irvine take any trading and pay average to excellent Kelley Blue Book value. they didnt hesitate to take my car and they paid off the full balance++
"Great Customer Service"
They were very helpful and helped me get a great deal. They get to the point and dont play around. Workers their are very professional
"Great Service, Amazing Facility, Excellent People"
Everything, the service, friendship, and they treat you like family. The 2013 Kia optima is amazing, the style, and beautiful interior makes this car stand out. Over all Excellent dealership.
"Great Customer Service, Above And Beyond"
Justin, the sales rep, went above and beyond to make sure that the vehicle that I was interested in was available and ready for my test drive when I arrived from Santa Clarita. The other managers that I dealt with were also very friendly and helpful. A long way to go for a car, but, it was all worth it in the end.
"Kia Of Irvine - 2013 Optima"
Steve was a great help, professional and knowledgeable. He made every attempt to ensure that we were happy and taken care of through a process that normally gives people reason to be wary and cautious. Thanks to Kia and thanks to Steve for helping us find our newest addition to our family!
"Great Staff Ans Sales Experience"
Courteous staff made you feel welcome with no pressure during the negotiating process. Attentive to listening to what you wanted and how to make the best purchase for our needs.
"Excellent Service"
Tim Wheeler was an excellent salesman. I had a great experience with everyone at Kia. I am always pressed for time, so I found it very impressive that they can now communicate via text, email, and by phone to make the process go by faster and smoother. This purchase was my first time ever dealing with Kia, so its common for the magnifying glass and white gloves to come out. From the moment I arrived, I was greeted as if everyone already knew who I was. I was offered beverages during the short wait, and the quality of service was not sacrificed even though there was another deal going on at the same time. Jeremy in Finance was also a pleasure to work with. When it was time to drive off the lot, Tim made sure that he walked around the car with us to show us all of the features and how to deal with them. While this may be routine for the dealership, I havehave never had someone do that before so I was really impressed.
"Everyone There Was Awesome"
The sales person and the manager truly did everything they could to give me what I wanted in a car with the extras I wanted as well as the price and terms that I asked for.
"Easiest Car Buy Ever"
Internet Salesman Mike was no pressure, very helpful and patient. He helped us through all phases of the sale getting us the lowest price possible with all the rebates we qualified for without having to ask. This was the easiest car purchases ever.
"Sales Experience - Excellent"
Rashid was great! Very helpful and understood what I needed in a car and my budget. Jeff was a huge help and awesome. They were the perfect team!
"Low Pressure, Highly Knowledgeable Sales People"
The sales experience was pleasant. Fausto and Perry were very patient with us and allowed us to test drive several models. They are very familiar with each models specifications and what each vehicle line had to offer and how each would meet our needs. They were both very familiar with the technologies available and shared some very practical information.
"Exceptional Buying Experience"
Corresponding online with Mike was great. He immediately wrote me with what I needed in terms if a solid quote . This brought me in to meet him and about 1 1/2 hours later I drove away in my new Soul!! I am a savvy experienced car buyer and change cars every two years so I really appreciate the level of service from Mike and the team! Best regards Teresa Dowlen
"Excellent Service"
I would recommend my family and friends to this dealership
"Taking The Extra Steps!"
Purchased a 2012 Kia Optima on May 4, 2013. I was looking for a used Kia Optima and had been looking for a couple of months. My son found some online at Kia of Irvine in our price range. I drove over to meet with Sales Consultant, Mike Rogers who showed me a number of used Optimas and Mike didnt hesitate to open up all of them for me to see the interior. We chose one for a test drive. Mike was knowledgeable about Kias and gave me an even better understanding of the Optimas performance. There was some negotiation and we agreed on a price. The experience was a positive one, hassle free and all done in a reasonable amount of time. Great customer service!! Thank you Mike for being patient with all my questions and for all the information about the Optima! Jordan was very helpful on a previous visit showing me a number of cars and having them ready to test drive. Justin McMillan provided all the information I needed to make the document signing straightforward and timely. His experience and attention to detail made all the paperwork thorough and clear. I also appreciate the great service by Used car manager, Kevin Jones for providing a courtesy car waiting for me as they did some final detail work. The detailing, which Shannon did, made the Optima like new. I would recommend Kia of Irvine where they take the extra time to give great customer service, and thats what sells!
"Nice Staff, Great Deal, Fast And Convenience!"
04-15-2013
I contacted Al ( Internet Sales Manager ) for a Coupe Altima they had for sale. It was a good deal but I wanted a better deal since I had to drive from San Diego to Irvine. He was nice enough to save me some money and also fill up the tank of a car that I bought. The whole process was fast and easy. I really recommend this dealership.
"The Service Was Above And Beyond By Mariela Robles"
03-11-2013
I was happy to purchase a 2014 Sorento,from the start I was dealt with honesty, and was happy to have my needs met~ stayed in my price range, and a got a great deal. Al Parmach was great,helped me find exactly what I NEEDED, listened to me, and helped me make the best purchase for my family, every step was simple and easy. Justin McMillan was so helpful in sealing our financing. Thankfull for great service.
"Kia Of Irvine Has Great Deals"
I was contacted by a sales person almost right away after sending an email of what I was looking for, and within a few days we had worked everything out perfectly for me. I love my Kia Forte Koup and they worked a very good deal for me to get it.
