Subaru of Englewood in Englewood, NJ

Overall Rating:


Customer Service

Buying Process

Quality of Repair

Overall Facilities

"My First Stop When Buying A Subaru!!!"


User

from Teaneck, NJ

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


If you want to be treated like family, then Town Motors Englewood Is where you should call home. Whether youre looking for a new or pre-owned car, a Town Motors Englewood representative will be there to guide you through each step of the way. Thank you Town Subaru, you are my first and last stop for all my Subaru needs!

"Service"


User

from Ridgefield, NJ

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Hands down the best service I ever had. The Abs light turned on and I called and they told me to bring it in so they can see where the problem is coming from. I also told them that I had to go to work and they had a car waiting for me to use.

"My Experience With Subaru Of Englewood"


User

from Englewood, NJ

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


My experience with Subaru of Englewood was exceptional. Everyone I spoke with was knowledgeable, honest and diligent in helping me find a vehicle that suites my needs perfectly. I couldnt be happier with my car or the buying experience!

"Wonderful"


User

from North NJ

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


I am incredibly pleased with the customer service, level of attention to me, as an individual and to detail. Very happy with my purchase.

"Subaru Legacy"


Michael Silow

from Englewood nj

Recommended? Yes

Purchased? No

08-26-2017


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


Good service from Joelle and Willie Helpful to know I need tires Joelle helped with price Also she credited $125 for windshield leak

Response from Subaru of Englewood :

Thank you Dorothy. We appreciate the great review. See you next time.

"Bought New Car"


User

from Teaneck NJ

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


excellent, no hassle experience. Your web site needs editing. (ie. Below name box: "WELL WILL show this as the "author" of the review")

"Excellent Place To Have A Car Serviced"


User

from Pomona NY

Recommended? Yes

Purchased? No


Overall Rating:

Customer Service:

Quality of Repair:
Overall Facilities:


Everyone was wonderful excellent helpful that I have never been so pleased by a car dealership in my life

"Car Repair"


User

from New York , New York

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:
Overall Facilities:


Woody was excellent as usual... the waiting time was minimal and the coffe was great. Just wish the snack section was better... like a bagel or doughnuts but a snack bar??? Really??

"Service As Promised And On Time"


User

from Leonia

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


My car was repaired as promised, done in the time that I was told.. Friendly and knowledgeable staff..Very clean. And the coffee was very good too!!!

"Great Service"


User

from Rutherford nj

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Great service vwoodybis the best. Adrienne too and so is Joelle.

"This Dealership Aims To Please"


User

from Teaneck, NJ

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Smoothest car purchase experience in my lifetime. Gregg Pla made it all happen with no fuss, no muss, no bother.

"Great Service, Great Job"


User

from Englewood, NJ

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Quality of Repair:
Overall Facilities:


Joelle was very pleasant and professional. She kept me appraised of the progress of the service and came to get me as soon as the car was ready. I also appreciated the voucher for the free car wash, though I was sad that you no longer wash cars on the premises. Still, Englewood Car Wash did a great job and I never get the interior cleaned, so that was a bonus.

"Professional"


User

from NY, NY

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


Luv this place! Great service and accommodating! Highly recommended

"New Car Purchase"


User

from Englewood, NJ

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Unlike every other car dealer I have been to, Town Subaru in Englewood, NJ was very friendly and helpful. Everyone greeted me but no one "pounced" on me as soon as I walked in, pushing for a sale. Rolf Hansen, who I eventually made a purchase from was soooo helpful and professional. He patiently answered all of my questions, gave me useful info and options and made me feel "at home". During the entire process, he always kept in touch with me, answered any inquiries the same day and sat with me for an hour to walk me through all my new cars functionality. Peter Poccia, too, was super helpful, friendly and quick to reply. Even after my business was done, I receive a very friendly welcome, if ever I needed to go back to the dealership for any reason. I would definitely recommend this dealership and the people I worked with to anyone!

"My Subaru"


User

from Hackensack, NJ

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


I love my new Subaru, and the dealership was fabulous.

"Subaru Service At Its Best"


User

from ridgefield new jersey

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


I always get great service from the pros at town, with Rudy and crew, they have the know how.

"2009 Forrester"


User

from North Bergen

Recommended? Yes

Purchased? No


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


Great service, booking via computer easy and efficient. My records on file, free car wash. I have always had a good experience.

"Thank You, Peter And Greg!!!"


User

from Leonia, NJ

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Had the best experience Ive ever had buying a car!

"Excellent Service"


User

from Basking Ridge, NJ

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


Having my Forester serviced at Town Subaru is such a pleasant experience. Everyone is friendly and courteous. Joelle was so friendly and super efficient. The service took much less time than anticipated. I will purchase my future cars from Town Subaru and have them serviced there too.

"Extremely Pleased!!!"


User

from Hoboken, NJ

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


This was my first experience with Subaru, and I have to say that I was EXTREMELY PLEASED! The salesperson and manager I dealt with were very professional. I purchased a Forester, and when the time came to pick it up, they both made the process very painless. My salesperson spent a great deal of time patiently reviewing all of its great features. (Im not someone who normally embraces new technology.) He didnt let me leave until he was sure I was comfortable, and he invited me to call with any questions. Now on my own, I am finding that my new Subaru is fun and easy to drive.

"New Car Purchase"


User

from Randolph, new jersey

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


They always make purchasing a car easy and non- stressful! Quintin, our salesman was a pleasure to work with and the finance department was able to streamline the process for me. Overall an great transaction

"Subaru Forester Lessee"


User

from Verona, NJ

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Gregory Pla is an amazing Manager. He is knowledgable, professional and personable. He is an asset to Town Subaru.

"My Sons Car..."


User

from Englewood NJ

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


My sons 2006 Subaru has had many problems, some of which were quite complicated. They were all completed quickly, and we were kept informed throughout the whole process. The folks at Town Subaru are consummate professionals and it is a pleasure to work with them.

"Quick And Aimple"


User

from Rahway New Jersey

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


I saw my car on their website, I sent an email about the car. I was not bombarded with emails , I received a simple email introducing themselves. I came in took a test drive filled out the paperwork and was done. Very quick and simple.

"Debra/suburau Owner"


User

from Weehawken NJ

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


My experience was excellent, the service coordinator, Woody, was great, he let me know how long I would have to wait, brought me up to speed throughout the service and had me sitting in a very comfortable area with coffee. I will always recommend friends to this dealership. Debra

"Subaru Legacy"


User

from Fort Lee, NJ

Recommended? Yes

Purchased? No


Overall Rating:

Customer Service:

Quality of Repair:
Overall Facilities:


Great staff. Very polite. Pleasant room to wait in.

"Mrs. Nancy Schiff"


User

from Fort lee , new Jersey

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


My Saleman was Rolf Hanson was the best salesperson That we have ever had. He was very knowledgeable about The car. He spent a lot of time with us. We were impressed With the dealerships . They went out of their way to please us.

"Fast And Convenient!"


User

from Englewood NJ

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


Great customer service! I always go to englewood Subaru for my oil change, check up and tire rotation. Everyone is very nice and accommodating. The waiting area has coffee, tea etc.

"Subaru Of Englewood, Nj"


User

from Cliffside Park, NJ

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:
Quality of Repair:

Overall Facilities:


I am always pleased when I take my car for services at Subaru of Englewood, NJ. Thank you!

"Subaru Outback 2017"


User

from New York

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Easy lease renewal process with Mr. Larry McGlone.

"As Good As It Gets"


User

from New York, New York

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:
Overall Facilities:


This is as good as it gets. On time. Best coffee around. Car ready before I got a chance for a second cup, so I took one to go.

"Great Mechanic"


User

from Teaneck

Recommended? Yes

Purchased? No


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


The only negative part of the experience was the cost of the lightbulbs replacement. $50 plus thd cosy of bulbs! Gas stations do that at a much lower cost. Everything else was stellar! The mechanic explaoned everything to me carefully. And the customer service was above average.

"L . Alvarado"


User

from Bergenfield , NJ

Recommended? Yes

Purchased? No


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


I have visited Town Subaru a few times and always has been a good good experience . Adrian is very helpful and l certainly will visit again .

"Review"


User

from NJ

Recommended? No

Purchased? Yes


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


Facility is to small and not enough mechanics on weekends

"Service"


User

from Nj

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


Service and staff got a lot better ,service was performed right and quick keep it up.

"Review"


User

from Fair Lawn , nj

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:
Overall Facilities:


Great team, great service. kept me informed. Woodrow was great.

"Emergency Service"


User

from Secaucus, NJ

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


I called the service department at Englewood NJ for an emergency battery replacement - from the moment Jose Rodriguez picked up the phone he was professional, friendly and efficient. Once I arrived Jose Rodriguez was attentive and my experience exceptional since my car was fixed and washed! And Jose arranged for a drop off and a pick up and ensured everything got fixed - he made a difference with my experience - which was enjoyable. Thank you!!

"Excellent Customer Service"


User

from New Jersey

Recommended? Yes

Purchased? No


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


Jose was excellent! From greeting me to the final review of the work that was done.

"Great Service!"


User

from FORT LEE

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


Everyone was very polite and took their time & effort to explain all the services performed to my Subaru!

"My Experience At Town Subaru"


User

from north bergen

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Rolf Hansen was our salesman and he did an excellent job. He is very polite, knowledgeable and a pleasure to do business with. In addition, the dealership is very organized, professional and extremely well maintained. I will definitely be going back there again. Two thumbs..wayyyy up. Michael O. - New Jersey

"Subaru Outback"


User

from Rutherford

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


I recently purchased my Outback from Town Subaru and had the pleasure of buying my new vehicle from Jorge Bautista... EXCEPTIONAL sales service! Despite my very late arrival to this dealership, Jorge was attentive and informative. He made a stressful transaction go very smoothly.

"Great Service Team"


Michael Silow

from Union NJ

Recommended? Yes

Purchased? Yes

04-08-2017


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


Great service team and outstanding value. Would never go anywhere else for all my Subaru needs. Thank you team Subaru.

Response from Subaru of Englewood :

Thank you for the great review Tony! See you next time.

"Best Experience Ever At A Dealership!"


User

from Little Ferry NJ

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


I have leased vehicles a number of times and have found it to be a very stressful experience. At Suburu of Englewood the service was exceptional and there was no hassles. My sales consultant, Manny Najera was professional and courteous!. The rest of the staff were also wonderful! I even received a follow up call two days after I picked up the leased vehicle to see how everything was and if I was content. Highly recommend them!

"Review"


User

from West New York, NJ

Recommended? Yes

Purchased? No


Overall Rating:

Customer Service:

Quality of Repair:
Overall Facilities:


Jose and the Service Manager were very helpful and efficient.

"David Buchler"


Michael Silow

from Fort Lee, New Jersey

Recommended? Yes

Purchased? Yes

04-03-2017


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


The service consultNt woody, did a great job. So did the technician.

Response from Subaru of Englewood :

Thanks David! See you next time.

"1st New Car Service"


User

from Teaneck, NJ

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Quality of Repair:
Overall Facilities:


Six month service (oil change, tire rotation). All service performed in a very reasonable time.

"Review Of Town Subaru- My Experience Was Fantastic"


User

from woodcliff lake

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


terrific experience- dealership was very clean - exceptional service- and price. I would highly recommend them

"Susan Proietti Customer"


User

from Englewood NJ

Recommended? Yes

Purchased? No


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


Woody (of customer service) gives excellent client service;. always courteous and helpful. Susan Proietti

"Quality Service"


User

from Fort Lee, NJ

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Rolf Hansen was very knowledgeable and accommodating. Excellent service staff.

"Manny Najera And Peter Poccia"


User

from Cross River, NY

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Through out our negotiations, Manny Najera has always been courteous and very efficiency. Charles, the sales manager, has been very nice. And when we came to pick up the car, Peter Poccia has been very helpful and very nice to us. We have been buying so many new cars in our life, this is the best experience that we can expect in our first try for a certified pre own. Thank you Town Motor. Will recommend highly to all of my co workers and friends.

Contact This Dealer

Send Us Feedback ×


Locating Vehicles In Your Area