"Ram Truck Buying Experience."

10-24-2017

My buying experience at Newark Ram dealership was very good. They were able to offer great competitive pricing for vehicle. Sales and finance team made process simple and easy. They were knowledgeable with vehicles.

"Customer"

10-19-2017

Great Salesman answered all questions really to be trusted I want to thank him very muchThe dealers great to deal with and the Chrysler corporation

"Our Saturday Purchase"

10-17-2017

We worked with EJ and Amaland they both are awesome. I have to say that EJ is very helpful and was very informative with all our questions and he definitely knowledgeable with cars and made the process of our purchase go smoothly and also made sure we were comfortable. Amal as well kept checking in with us to make sure the process was going smoothly and making sure we were happy with our decision. We are definitely going to be customers again in the near future. Definitely recommending your dealership to all friends and family. I also want to say that Salvatore was very helpful in explaining everything with financing and answered all our questions, very informative and professional as well. Thank you all! Sal and Jessica Monteón

"Er Nurse"

10-17-2017

Chafi was my swanted to gouge me on my trade dein and interest rate He took the time to find me a slightly used 2017 Jeep low mileage and in the rhino color that I like. He didn’t have to do that. He could have said we don’t have one thank you and workenof his way to find me one. He deserve the sales and future sales for going that extra.

"Bought A 2018 Pacifica Hybrid Limited"

10-17-2017

I came in hoping to look at the Pacifica Hybrid. Met with Mark and he was low key an straightforward. He showed me what he had and was up front about the ordering process and pricing. The next time I visited, they had the car I wanted, just delivered that afternoon. We checked it out, test drove the car and did the paperwork, all in about 90 minutes. The price seemed fair and the process was straightforward. It was an easy experience and I love my new car!

"Happy New Car Owner!"

We worked with Ace buying our new Chrysler Pacifica LX. We love the car! Ace was very helpful, well-knowledged and help make the process as smooth as possible. We will definitely recommend Ace and the dealership.

"Matt M"

Had a good experience. Dick, chafi ,and esmi were all awesome guys. They worked to get me the car I wanted. I am very happy.

"System Analyst"

The moment I steo in was totally I expected and negotiate online. SUPERB

"Customer 1"

Sale people and managers not treating customers professionally possible that they dont have training or need training. A basic human being communication training.

"Hellcat Charger"

Salesman Mr. Dick Shepard was knowledgeable and helpful through out the sale of my new Hellcat Charger from start to finish. He is the man to go to in purchasing a vehicle.

"Slow And Late"

For an industry that needs to be proactive in talking and responding to their customers or potential customers, taking 4 days to respond to an inquiry on a vehicle is sad. And when they get around to it - start the conversation off with not How do you do, my name is such and such, from so and so, and we received your inquiry for such and such vehicle - are you still interested, and if so how may I help you?, but rather, hey this is unintelligible name, from so and so, and when are you going to come in to look at this vehicle - PURE Rude. Poor salesmanship. Not aligned with helping customers and inviting them to come visit. And LATE! Would have had a sale - but since they took 4 days - they lost the race. Every dollar counts - every customer counts.

"Awesome Experience"

I worked with Amir online, and we worked out EVERYTHING before I even got there. I knew the value of my trade-in, the cost of the car, my down payment, and my monthly payments. When I arrived, the car was detailed and Amir was ready to go. All we did was sign papers, and I left in a little over an hour - no haggling or last-minute changes. It was easily the best car buying experience Ive ever had.

"Great Experience And Excellent Customer Service!"

Our salesman, Fawad Gardizi, provided excellent customer service and was upfront and comfortable to work with. Fawad took every opportunity to explain the process to us, which was important to us, since it had been many years ago for purchasing a new car. He was especially patient and thorough with showing us the features of our car before and after the purchase. We had done our homework with the decision to purchase the car and appreciated Fawads taking such good care of us.

"Dodge Purchase"

Could use a update to waiting area as well as better Desks in Buying areas. But the staff are Friendly and gelpful

"Great Experience And Excellent Customer Service"

Im so happy with my new 2014 Cherokee, its a beautiful car. But if I need to thank someone it would be Mr. Chafi Zafar for his courtesy, and pleasant personality and to Mr. Ariocha the finance director for his professionalism and his patience while my three year old daughter wrecked his office... :-) It was an amazing experience altogether, excellent service and Im definitely recommending this dealership.

"Great Experience And Awesome Customer Service"

Ive been to many dealerships in past and this was by far my best experience. I prefer root canals over dealing with car dealers, but Mr.Chafi Zafar and the team at Fremont CDJR have changed my perspective. Their selection and quality is among the best, and their prices were very competitive. My sales professional Mr.Chafi did a great job. Thank you!

"Very Helpful And Went The Extra Mile!"

I was looking for a new car for my wife and stop by there after work, John Basir was the sale rep that spoke with me and helped me choose the rite car for my wife. He was more then helpful by showing me 4 different cars! until we found the features i was looking for, most dealers I had been to before would not even open one unless I said i was looking to buy rite there and then. I would recommend this dealers sale department to a friend looking for a car.

"Great Service!"

Went to look for a Challenger, and got some great help from Jared from the retail and leasing department. He was quick to answer with any questions we had, and really helped us get the price we wanted! Would recommend this place for anyone who is looking to purchase or lease a car!

"Mark Portillo Provided Excellent Service."

Mark Portillo at Fremont Dodge , provided a excellent service in finding me a new car. Made the car buying experience painless and drove away with a great car. Ask for him if your looking to by a car that fits you.

"A Most Enjoyable Experience!"

Really came to just "window shop" and walked out with a car that until now could only dream of. If you want a great deal and excellent overall experience please see Ace. Everyone at the dealership was very helpful and pleasant to deal with from when I made contact with Ace to signing the papers in finance. I buy cars usually every 2 years due to my commute. This has been the best experience out of all of my previous purchases. I highly recommend this dealership and please see Ace for a hassle free experience.

"Great Experience"

YOU GUYS MADE IT WORK FOR ME. THANK YOU TO MICHAEL COOPER, MICHAEL SHANNON AND ALSO MR. OBAID NABIZADA FOR A GREAT, EASY AND FAST FIRST TIME BUYER EXPERIENCE. WHAT A AWESOME WAY TO END 2014. I WILL RECOMMEND THIS STORE TO ALL MY FAMILY AND FRIENDS. I AM TRULY A HAPPY CAR BUYER!

"Great Experience, Friendly Sales Reps!"

Chafi is the guy you want to see. Very patient, friendly, and does not try to pressure or force a sale. Very professional. Highly recommend Chafi to everyone. Definitely enjoying my car and although it was a timely experience, it was well worth it!

"Awesome Customer Service"

I went there to take a look at some vehicles and I got out with a brand new car. John Basir is the man you want to talk to if you want to buy a new car. He knows how to give you a good deal and takes care of you right away. He is very attentive and do the best he cans to leave happy. Definitely would recommend Friends here.

"Excellent Customer Service!"

I had a terrific experience buying a car from this dealership not to mention a great price. John Basir was very helpful and his sales manager Carlos worked with me to resolve several issues that I encountered after I bought the vehicle. When was heading home from the dealership with the car I got a flat tire that was caused by a defective rim. John and Carlos made sure that I quickly got a replacement tire and rim. I would buy another vehicle here in a heartbeat.

"I Love Fremont Chrysler Dodge Jeep"

I bought my Charger here earlier this year, and brought in in today for maintenance- I do a lot of driving. Had a great buying experience with Carlos and I am having a good experience with the service department so far. Just wish they had a bigger waiting room.

"Took Me In W No Appointment"

They were able to get me in without an appointment, my check engine light turned on while I was on the road and they were closer than the place I usually take my car.

"Great Customer Service"

I went in to look at a used car and the sales man "John Basir" really took care of me. He helped me with every thing I needed, so much that the following week I brought my dad in to buy a 2015 jeep and just like John took care of me he gave great service to my dad as well. Even weeks after I purchased my used car i had a issue with the battery and John took care of it free of charge. Had a great experience here. Will definitely come back when Im ready to trade up.

"Service After The Sale!"

These guys are great! I was driving around all week with my change oil light on and figured Id try to squeak-in a quick oil change before the weekend. They were able to get me in without an appointment-- and get me back out on the road in a timely manner. Thank you.

"Great Place To Go For A Car"

Great service nice cars and good prices!!!! I plan on buying another vehicle soon and will fosho be buying from here with out a shadow of a dout

"Im Satisfied With The Customer Service."

Dealt with Michael Cooper. Overall positive experience.

"Thanks Roger Your The Man !"

Walked in just window shopping and left with a white srt charger ! Roger knows how to get you in to the vehicle that best suits your needs and wants !

"Great Experience ... !"

After shopping around for the Jeep we wanted, and being generally disappointed with quality of the sales staffs, we spoke to Michael Cooper at Freemont Chrysler Dodge Jeep Ram. Michael was professional, he listened to what we we were looking for, and he came through! The whole experience with Michael and the Freemont team was was outstanding! Id willingly recommend Michael Cooper and the Freemont Chrysler team to anyone.

"Great Experience"

My wife and I went just to take a look on the used vehicles, but after we met the one we considered the best salesman Richard Shepard we ended buying 2 vehicles a brand new dodge journey and a 2012 jeep patriot, he treated us like family, even after all of us went home past midnight. Thank you Richard, you are the best!!! We highly recommend this dealer.

"Pretty Straight Forward"

It was a pretty straight forward experience. Erick Catalan called me up when I expressed interest in buying a Chrysler 200, he asked for details about what features I wanted, then he emailed me with a few matching cars on their lot. I made an appointment ahead of time, Erick had the car I wanted parked near the entrance for me and then we drew up the paper work. All the financial details I asked for, he was able to accommodate. The car aside, actually doing the paperwork is the biggest hassle in my opinion. Im not really the smartest guy when it comes to that sort of thing, but Erick and a few others at the lot made it as simple as it could possibly be. Like I said, it was a straight forward transition from having my little brother drive me to the lot all the way up to me riding back home in a new car.

"Guest Services, Sales Person"

Everyone from the sales person to the finance officer was great. Rodger and the salesman (forgot his name) who helped me were very patient. I would highly recommend purchasing a vehicle from Fremont Chrysler Didge Jeep Ram. The customer service I received was the best I have ever experienced.

"Great People!"

Ive been shopping for a new car for a while now. After experiencing pushy sales people at other dealerships, Ace was a breath of fresh air! He wasnt pushy and was patient as I test drove a number of cars and took time to answer my questions. He even came in on his day off to help me out! If you want a pleasant shopping experience I would definitely recommend you ask for Ace!

"Pool Service"

I do know recommend this dealer. I have bad experience I buy BMW 335I the car have few problem when I tell the owner or manager to repair the car the tell I have to pay 50% on part and labor. when I pay cash for the car. when I go back to the dealer to get the titles dealer dont have the tittles they want me to wait few more days to get the tittle. when from the beginner I tell this car I will shipping to South Korea I will need the title they said no problem I will the titles by the time you shipping you car. I cant no shipping the car and I lose money and time. we this dealer. BEST BRAND SERVICE.

"Absolutely Wonderful!!!"

I purchased a SRT8 from here recently and I must say that I loved my time here looking for a car. Erick was my salesman and he was absolutely amazing with everything he did for me to get me in the car I wanted. He was very polite, friendly and never did he try to pressure me into buying something which I really liked. Overall a very nice dealership to come to an get a car.

"Great Service"

Im satisfied the service and customer service that will provide when i buy he new van

"Very Happy Patriot Buyer"

I will say that my experience at DGDG in Fremont was a great experience. My Sales Consultant Chafi Zafar was very helpful, friendly, not pushy and knew what I wanted in my price range. I purchased a 2014 Jeep Patriot Black with Black rims and tinted windows, that fits me and my personality perfectly. Thank you for making me a VERY HAPPY BUYER

"Don From Pleasanton"

I bought a Jeep Grand Cherokee from Yasha Kiselev. It was the most pleasant and satisfying car purchase Ive ever made. I was happy with the purchase price, trade in price and the help in learning all about the vehicle. I had a trailer hitch installed and the service department delivered great service.

"Classy Dealership!"

I came to the dealership ready to buy. As I browsed the lot, I was quickly acknowledged and provided assistance by Haroon Nabizada despite being engaged with other customers. Yasha Kiselev quickly greeted me and had the keys ready for the car I was interested in test driving. Long story short, what a fantastic experience from start to finish. Everyone at this dealership is very professional, sincere, and friendly to work with. No "pressure talk" bs that I really appreciated. Yasha is fantastic to work with...just a really nice guy that made me feel at ease and really worked hard to finish the deal. Just an outstanding customer experience for me that I will share with family and friends. First class service! Thank you Yasha, Haroon, and Wil.

"Pressureless Buying Experience"

Bought a Durango R/T at this dealership. Chafi (John) helped us through the whole process. We came back and forth three times to locate the car with the very options we like at a decent price. This whole purchase experience is simply amazing. I never felt any pressure to make the purchase at any time. John was extremely patient to answer any question and also helpful to find the right vehicle for me. Thank you so much John for the happy purchase experience.

"Great Sales Support"

Great support from Fawad through the whole sales process, showing a lot of patience in this complicated scenario as it was a company lease. With his support and the diligence of the finance department which also spared no effort we got it done. A really pleasant sales experience which I can only recommend to everyone.

"Great Experience!"

Daniel was awesome! He understood our needs and was there every step of the way. He explained the process well. He was confident and knowlegeable about the car and at the same time very well grounded. The facility is very clean and the people are nice and courteous. They even have a kiddie corner, that was a plus for the kiddos. We are happy with the car we got.

"Great Service"

Chafi did and awesome job trying to help me as much as he could. The finance department really helped me get the best deal and they were very friendly and caring. I will be recommending everyone to come here for any of their car buying needs! Thank you again,

"One Of The Most Pleasant, And Professional Dealer!"

Since DGDG of fremont is our neighbor, my name is Gabriel from Nijo Castle Japanese restaurant. One day, it was a time for me to purchase a new car, so I walked into this dealer (One of the most annoying part where you meet the salesman) I was greeted by Chafi "John" Zafar. The first thing I noticed was his most warming personality. He was very nice man. I felt very confident and was treated professionally. Whenever you go to any dealer, you can actually smell the salesperson trying to squeeze every little ounce of you, but Chafi was a rare breed. No matter how long I asked him about the car, options, he was always there for your service. Actually, I purchased two cars from him. First was my 2012 Chrysler 300 srt8 and now 2014 Jeep wrangler Rubicon unlimited with factory 3.5" lift and 37" tires. Very good prices, Im a research junky and I know they gave me a awesome deal. I hope Chafi will be here at the dealer for along time because Im planning to purchase the upcoming new Hellcat! Thank you Chafi and their awesome teammates!

"Friendly Service"

It started out as just price searching online and asking a few questions and Michael Cooper was very professional and informative and did what he could to do answer all my questions and after awhile of answering my questions made an appt. to come in and check out a 2014 Dodge Charger. Michael then turned me over to Daniel Goff to show me to the different models and answer more of my questions, he was very nice and had a lot of helpful information to help me out. When I decided on the car that I was interested in Choch Salas helped me with the Financial forms and everything was done in a very timely manner and they were kind enough to give me a free first tank of gas as well. Overall I am a new car buyer and I was very pleased with the services I received and that they are willing to answer any questions I have. I would recommend Fremont DGDG to anyone.

"Excellent Experience!"

Richard Shepard is an excellent salesman/consultant. I found a truck for sale online, and called 4 or 5 times with different questions about it since I live 2 hours away. Mr. Shepard patiently answered all of my questions, and even made trips out to the lot to get answers for me. I decided to drive down and look at the truck. Mr. Shepard went out to the lot and brought the truck to the front of the dealership so I didnt have to walk to see the truck. When he brought it to me, he gave me the keys, and backed off and gave me space to check it out on my own. He was never pushy, but was available to answer questions that I had. I decided to make an offer, and there was no hassle, and no haggle. They accepted my offer, and I drive away in less than 2 hours. Overall excellent experience.g

"Great Service!"

Love it! Great customer service! The guys that work there actually try to give you the best price.