"Excellent Experience"

I have purchased nearly 30 cars in my life, and I am a ridiculously difficult negotiator; my purchase at OC Infinity was among the best if not the best car purchase experience. It was the people that made the difference. I sometimes dont even deal with a salesperson, but Pearlyn made the purchase a pleasant experience. The internet director and even the finance director, Erik, were pleasant as well. I recommend this dealership to persons interested in their selection.

"Just Buy G37"

The seller is a wonderful, he really friendly. One of the best place to check it out

"Amazing Experience With Mike."

I was in the market for a car, ive visited multiple different infinitt locations I truly hate car buying. I was going to meet my friends at a location in Huntington Beach, and I had no idea that there was a dealership on Beach Boulevard, and it happened to be an Infiniti store. I pulled in just to look at the car that I was interested in for the fifth time at a different location. Right away I was welcomed by sell rep, name Mike. OMG... his honesty, his care for my time, and his service towards me,is on describable. If you are in the market for a car? Dont waste your time elsewhere. Ive bought plenty of cars in my life this truly was one of a kind. Mike youre the best!!! thank you for your service...and thank you again,for entertaining my children. they cannot stop talking about you.

"My Qx60 Oil Change, Always Excellent!"

I always have a great experience. Very Happt, looking to buy my next car here!

"Getting My Infiniti Jx35 Serviced Always Pleasant"

This is always a good experience and pleasant. Both Kevin and Eduardo are very polite and thorough in their explanations. Ive been a loyal customer since 2014, and I will continue to come here!

"Spots Off"

Brought my nieces car in for a complimentary wash. Had two double caps while waiting in their customer service lounge. Car was spot shined in an hour. Great service. Nice people.

"Excellent Customer Service!"

I came in not expecting to walk out with a car but rather view my purchase options. I showed up with my credit reflecting I was a cosigner for someone else and with a small down payment. OC INFINITI, specifically Pearlyn and Eli, did everything in their power to give me the best possible price for the car I wanted, a 2017 Infiniti Q60 3.0t. No haggling, steep prices or pushy salesman tactics, just an honest and straightforward conversation about my options. Definitely grateful to OC INFINITI. Would highly recommend this dealership to anyone looking to purchase a new car. They will definitely help you out!

"Old Salesman Was Pushy And Tried To Rip Me Off"

I was looking for a G37 coupe. I went there and the there was a very old salesman. He was nice at first but when it comes to the price, he would not give any discount, not even a dollar (thats right). He was very pushy too. So finally I bought my car elsewhere with a much better price. I went to many Infiniti dealers and this is by far the worst. They call themselves the newest dealer, I think they should also they themselves the worst. Go to the other dealer and you will have a much better experience!

"Upset"

I went today because my care check engine light its on..and the person that help me was rude the first thing he asked was is ur car salvage!

"Its A Class Act!"

Philip Ramos, and Chris Klee in sales will make you feel at ease at the dealership...thats why we just concluded 2 sales transactions from our family circle in just the last couple weeks. The same warmth you will feel with Finance, Service and the Management up to the Executive who sent us a box of cookies to thank us for the business. Orange Coast Infiniti is a class act!

"Great Lease Experience"

I had the best experience with my lease at OC Infiniti. I had always been one to purchase my vehicles until my salesman Phillip explained to me the benefits of leasing. I never knew this plan would fit me best and that I could afford to drive such a nice vehicle. Not to mention the perks of becoming a loyalty member. The free car washes, free tires and oil changes. Last but not least having my Infiniti Personal Assistant is amazing. There hasnt been anything my personal assistant has been able to help me with. Thank you OC Infiniti for making me apart of the Infiniti Family!!

"The Right Place"

excellent experience buying a car, and great selection in used vehicles... Almost anyone can get approved, I did. Alex was very helpful.

"Great Experience And Deal At Oc Infiniti"

Second time buyer and long time service customer. Gaston is top notch! My lease was almost up and I was in doing my regular car wash or Saturday with plenty of time to waste since the place was packed and washes on Saturdays can take close to an hour (I gotta start coming during the week...)but anyway. He was helpful an told me about their left over brand new G37s they are trying to get rid of. Since I had an Infiniti I qualified for some loyalty program and a rebate. Bottom line is they took my old car that I still owed 2 payments on and got me into a brand new G37 sedan for only $259 per month!!! YES!! You read it correctly! I lowered my payment a whole $100 a month!! Not to mention free tires and oil changes for the whole term of the lease?? OC Infiniti is my home dealer and I will recommend them all my friends. If Gaston hadnt told me I would have missed out on a truly great deal! 5 stars only because I cant give 6..... Temo!!! Thanks for always having a smile on your face and putting up with my requests! =)

"Terrible"

Not sticking to the pre-agreed over the phone, lengthy process and no empathy in the sales or customer approach, rather artificial. The whole lengthy process left you with a feeling of serving the purpose of exhausting you to push unwanted additions - Didnt provide a good feel and general level of satisfaction, which should normally follow a purchase of larger thing such as a car.

"Horrible Experience In Service Department"

The dealership is nice and clean but their service department is the worse you can get. Horrible experience at OC Infiniti service department. The diagnosis was completely wrong and much higher price than other Infiniti dealerships in the area. Save your money, temper, and time and go somewhere else.

"Oc Infinity Is Excellent"

My husband and I had a great experience. Our contact, Steve M., is a Nissan and Infinity expert with 20+ years of experience. His depth of knowledge about our car exceeded expectations. The straight forward nature of the conversations regarding the car (features and dollars) put us at ease. Additionally, the service levels and premium offerings are in line with Nordstrom and Tiffany. If you are looking for a new car do your research and then go directly to OC Infinity!

"Outstanding Service"

I usually do not write reviews, however my last service appointment at Orange Coast Infiniti was outstanding. Temo Hernandez was outstanding. He was there waiting for me when I arrived and always greets me with a smile. He told me to get a bagel and coffee while he was writing up my service invoice. I told him I had another appointment to go to and he promise my car would be ready within two hours. He had a driver take me home. Two hours later, I got a call saying my car was ready. But to my surprise, Temo had two of his service people deliver my car to my house. When I went outside there was my car, washed and ready to go. Temo thank you for the exceptional service.

"Very Good Service At Orange Coast Infiniti"

I took my G35 to OC Infiniti for a 60K service. Temo Hernandez wrote the work order and he was very detailed on what needs to be done. Cost was very reasonable. Pick up my car on time and explained all works performed on my car. Facility is very clean. Good job to Temo.

"Excellent Service As Always"

Once I started bringing my 2008 M35S to OC Infiniti for service with Temo Hernandez, it became my only place to bring my car if and when needed/concerned. MP

"Car Purchase"

I found the car on Cars.com and was contacted by Jim Lee of OC Infiniti. We came to terms over the phone and when i arrived at the dealership the deal went just as discussed. No haggling, no changing of the terms and no hassles. I was in and out inunder 2 hours. Very easy car purchase. I would recommend them to anyone.

"Great Experience At Oc Infinty"

Brought in my FX35 for Service and had a very positve experience. They were extremley professional and couteous during my visit. All the work was done in a timely manner and came in at the price I was originaly quoted. While waiting to pick up my vehicle I started looking at the new models. I was greeted by a salesperson (Sorry forgot his name) and told him I was really not looking for a new car at this point, but this did not stop him from showing me around the dealership and explaing the new construction going on and showing the new vehicles Infinity has to offer. I was very impressed with him and the new lines of vehicles he showed me. At this point I am contemplating revisiting the dealership and purchasing a new FX. I was very happy with my experience at OC Infinity