"Buying A Great Car Here"
I come to see a car and buy it directly with my credit card. Amazing process~
"Dont Go Here Unless You Want To Be Abused"
I am disabled and in need of a mobility vehicle I drive a VW . The sale manger said he didnt care about my needs and through me and my care taker off the lot.
"Awesome Service"
I bought my Tiguan back in 2009 in L.A. And have tried many dealerships around my area but was never satisfied! Ever since I visited VW Alhambra I can say that the staff is great! I take my car for service there from now on. Mike in the service department has been the most informative and helpful Advisor! I trust him with my car and I always leave confident that the service and repaired right. Everyone was very kind and my next purchase will definitely be at VW Alhambra.
"Great Staff!"
I brought my EOS in for a waterpump issue and I was dealing with Mike Choi; what a great employee and overall guy! While they were having it repaired, he gave me a vehicle to visit my girlfriend in Hollywood. By the time we had finished lunch, my car was done and nicely detailed. Thanks again Mike, I will be back here again and will be sending everyone I know!
"Great Service - Sevice Department Staff"
What a Team of Professionals!!! I own a 2014 VW Jetta Hybrid and the Service Manager, Jay Piamonte, and his staff (Mike, Paolo, Angel, Myra..etc. etc.) are the most helpful, attentive and most of all HONEST service team I have encountered in the many many years of dealing with dealerships and their service departments!!! As a woman I am always hesitant to handle anything that has to do with my vehicle alone...and more so if it involves having any interaction with a dealership. However, their team is just amazing. I truly appreciate how they always go above and beyond to provide great customer service. Would I recommend them to a friend or family member...YES!!! Every time. Truly a trustworthy team.
"Great Service - Sevice Department Staff"
What a Team of Professionals!!! I own a 2014 VW Jetta Hybrid and the Service Manager, Jay Piamonte, and his staff (Mike, Paolo, Angel, Myra..etc. etc.) are the most helpful, attentive and most of all HONEST service team I have encountered in the many many years of dealing with dealerships and their service departments!!! As a woman I am always hesitant to handle anything that has to do with my vehicle alone...and more so if it involves having any interaction with a dealership. However, their team is just amazing. I truly appreciate how they always go above and beyond to provide great customer service. Would I recommend them to a friend or family member...YES!!! Every time. Truly a trustworthy team.
"Best Vw Dealership & Service!!"
Cant say enough good things about the staff. I leased a car from here, and it was an easy experience. When I have to bring it in for service, the service department is always helpful and has always provided quality service in a timely manner. Paolo usually helps me, and is great at scheduling me for the time I want. Ive recommended the dealership to family, & they were happy with their experiences too.
"Favorite Dealership!"
Weve gotten our last 4 cars from VW Alhambra. Each purchasing/leasing experience has been great, and every service visit has been even better. Paolo always helps us out and explains the service process and whats going on thoroughly, and I always get a freshly washed car back! Great dealership and service department, wont be going anywhere else!
"Best Vw Service In So Cal"
Ive been coming to this service department for the last 3 years. Paulo has always helped me out and explains everything they do on my car. I would highly recommend coming to service your VW here it is always a great experience!
"Excellent Service!!!"
Who would have thought buying a car would be such a PLEASANT experience?! We bought a used Toyota Yaris from VW Alhambra and got a great price! We worked with Jorge who was so personable and friendly (one of the main reasons we decided to buy the car)! If you come here please try and find Jorge! He was excellent!!! Everyone we encountered from Mike, the sales manager, to Omar in finance, was extremely helpful and wanted to make sure we were happy. All around a very positive experience and would refer anyone here! Thanks so much!
"Typical Sales Stunt"
The 2010 Honda Accord LX advertised ($13,990 with 36,369 miles, white color) by this dealership is either bogus or out of date. Despite confirming the day before and even an hour before visiting, I was given the "Ohh, that particular car was sold just a short while ago" - 15 minutes ago according one salesman and 2 hours ago according to another. However the ad for that car still remains on cars.com!!
"I Purchased A Car From Out Of State"
I was looking for a specific car with specific options and found it at two out of state dealers on cars.com. After speaking with salesmen from both dealerships, I decided to buy the vehicle from VW Alhambra. The other dealers salesman didnt seem too knowledgeable or interested in selling a car to someone out of state. However, the salesman from VW Alhambra was very accommodating. Buying a car, "site unseen" is very scary. The car was only 2 years old with 11,161 miles so, when the salesman told me that it was "immaculate", as the ad also described the car, I was willing to believe. I love my car! I have no regrets buying the car. However, the condition was not immaculate. The car has lots and lots of minor scratches in the paint, of which some were touched up with touch up paint. It also had scratches to details inside the car. I was disappointed that he interior wasnt detailed as thoroughly as I had expected (crud in the center console). But with all that said, if the salesman would have mentioned the many scratches, I might not have purchased the car, not being able to see the scratches for myself. Like I said before, I love my car and have no regrets. The salesman was a pleasure to work with.
"Great Service & Selection!"
Our family has purchased two vehicles from Alhambra Volkswagen in the last year...both times the service was just great! On both occasions the salesmen were very friendly and helpful, and they made the financing process and paperwork so fast and simple!! Both times, Eric in Finance did our paperwork - he was great and answered all of our questions. We were in and out both times in record time! Karl, the general manager, was incredibly helpful and made sure that we got exactly which vehicles we wanted. I would highly recommend this dealership to anyone who is looking to buy a VW!! We will definitely be back the next time we buy a car!
"What A Great Experience"
The experience of buying our new car could not have gone smoother for my daughter and I. Everyone was pleasant, knowledgeable and informative. We had lots of questions and they were answered directly and without pressure. We would reccomend VW Alhambra to anyone looking for a positive experience.
"Great Service Came With A Great Deal"
Often times its easy to get a great deal. To get a great deal and even better customer service is not so common. At vw alhambra my wife and I got both. From the moment we were greeted to the document signing process to the time we drove off with our new car, everyone we dealt with at vw alhambra were great.
