"Great Experience, Knowledgeable Staff"
I had a great experience dealing with Jimmy. I came in during their 72 hour sale and they also had a pre-set pricing which was great because it eliminated a lot of the going back and forth haggling. Jimmy knew everything about the outback that we purchased and that really help me a lot with making my decision. Thanks Jimmy for taking care of us. We really appreciate it!!
"They Didnt Want Our Business."
These guys said, "we dont want your business if youre only buying one time". Wow. Wow.
"Excellent Customer Service - Frank Park"
We came into the dealer with very specific requirements and ended up getting exactly what we wanted at an extremely fair price. Frank Park was respectful and professional throughout the entire transaction and truly made our entire experience an excellent one!
"Michael Conquilla, New Care Sales Representative"
We wanted a 4 wheel drive vehicle and decided on a Subaru because, after doing our research, their reputation and quality vehicle, it was the logical choice. Coming from a devoted Toyota family and expecting Toyota quality, I must say my Outback has met if not exceeded our expectations. After we decided on the vehicle it took just a hair under 2 months for it to be delivered. It was well worth the wait. Now a word about our Sales Representative Michael Conquilla. Folks if you are in the market for a Subaru, no matter where you live, call Michael. What a sweet, honest, customer service oriented, detailed man! He kept us in the loop the entire time we waited for our car and when it arrived he was as happy as we were. He was an absolute joy to work with. He made the final stages of the paperwork, which no one likes, pleasant and assisted in streamlining the financing arrangements. You name it, Michael did it!!! Call, call, call him.
"Sierra Subaru And Michael Conquilla"
Michael Conquilla did a great job and he had excellent knowledge of the 2015 Subaru Outback. no pressure salesman
"The Professionalism Of The Sales Team Was Awesome."
I was so impressed with the salesman, Frank Park. He was personable but not overbearing. He also payed close attention to what I was looking for and immediately gave me an opportuniting to experience the car in action. I had my six year old graddaughter with me and she was also treated with the utmost respect. When test driving the car Frank utilized the time to explain features of the car and, since I was interested in a lease, he gave me valuable information about the programs and specials currently being offered. He emphasized that some of the lease deals were nation-wide which put me at ease because he was giving me honest information. I never felt pressured or forced to make a decision, even though he pointed out all of the benefits of making a purchase at this time. I let him know I needed to consult with my family so he gave me his card and asked me to keep in touch. That was Friday. On Saturday I went back to Sierra with my family and met up with Frank right away, went on a test drive, this time with my son-in-law as well. Again, Frank was great and I ended up getting the car that I had my eye on! After the requisite negotiations and paper work Frank provided me with detailed information about the features of the car and even put in all my phone contacts. I had a great experience not only with Frank but the other Subaru members including the managers and financial manager. As a high school counselor, I work with many people on a daily basis and think I can tell when people are being real. Everyone I encountered at Sierra Subaru today was genuine and made a sincere effort to work with me and my budget! Bravo to all of you.
"I Cant Believe It!"
I searched for my new vehicle online and at many dealers for over a week. It was 630 pm and I was exhausted, yet knew the vehicle that I wanted. I called the dealer and told them what i thought was a fair price based on research and comparative shopping and they said yes to my price. When I arrived to the dealership, I had no idea that I would receive star service. The salesman Mike Conquilla not only gave me a fair price, but i got a few extras thrown in that made my deal sweeter. While doing the paperwork, I engaged with many of helpful staff. They teamed together to make the process pleasant and was never once pushy like all he other salespeople I encountered prior. There were no crazy distractions(loud music, loud bells) here like other dealerships. Also, everyones hygiene was great. Mike has helped me with all the functions of my new Forrester and helped me set up my free maintenance schedule. I love this place and will get my wifes car here! Darryl S
"Great Service"
Cindy Jimenez was straightforward and went the extra mile to get us into a 2015 Forester. She was able to locate the color and trim we wanted and offered competitive pricing unlike other dealers in the area. We arrived close to closing time and she stayed with us through delivery to see us drive off the lot.
"Straightforward, Easy, Friendly And Efficient"
After test driving the Subaru Outback, our salesman Frank Park asked if we were ready to purchase the car if the deal was good. We had done our research and had a number in mind. After a short time, Frank came back and matched our price without any hassle. He was friendly, attentive and straightforward throughout the entire process. The entire staff was friendly and helpful. We had a very good experience buying the car at a great price.
"Attentive Service, Very Knowledgable"
I dealt with Frank Park at Sierra Subaru. The overall service and experience was great. Frank was courteous and not at all pushy; he was able to answer all my questions. Although I ended up having to purchase the car from elsewhere for various reasons, I would highly recommend this dealership.
"Great Customer Service"
Mr. Frank Park was extremely helpful and knowledgeable in providing information on the Subaru vehicle I was interested in and ultimately purchased. I am very happy with my Subaru, customer service provided by Mr. Park and the other Subaru staff as well as follow-up contact assistance.
"2015 Forester"
This is my 3rd Forester purchased from Sierra Subaru and the best one yet! Thank you Cindy Jimenez, Michael, Ty, and everyone in the service department too.
"Buy 2015 Forest"
Cindy Jimenez was direct, helpful. Thank you so much.
"Xv Crosstrek Purshase"
Started on line with a quote we were happy about. Went into the dealership, drove the car we were interested in, an XV Crosstrek, went back the next day and took care of business. We worked with Cindy Jimenez, she answered all our questions and were very satisfied with the results.
"Great Service"
Cindy Jimenez was the great to work with. She and her manager Lou made the process go by so quickly and painless. A car was bought in the end and happy with the purchase.
"Michael Conquilla"
Michael and the team at Sierra Subaru were all top drawer. Treated me extremely well and respected my time on a Saturday morning. New 2015 Outback is awesome and it was clean and waiting for me when I arrived as promised by Michael. After a test run around the block and some debrief on the features of the car, I was well prepared to leave Sierra Subaru with a big smile on my face. Hats off to Michael Conquilla and Sierra Subaru.
"Great Place To Buy A Car!!!"
Last Friday we bought new Subaru Crosstrek from Alvin at Sierra Subaru. Alvin Pizano was extremely knowledgeable about the car and treated us like family. He did everything he promised and more. I recommend this dealership without hesitation. Ask for Alvin Pizano, you wont be disappointed!!! We love our new Subaru!!!
"Quick And Easy"
My husband and I went in because we needed to buy a car quickly. The staff was friendly and helpful, especially Cindy Jimenez. She drove out to Lancaster to get my dream car, and I purchased it the next day. We got an excellent price, and we are very satisfied!!
"Omg!! - Thanks Sierra Subaru...."
Michael Conquilla, thanks for not kicking me out the door for that low ball offer i presented during our "negotiations". When everything was said and done, i was given an excellent price for our 2015 FORESTER XT. I want to give a big thanks to YOU, your manager ( i forgot his name,oops) for his "participation" during the process, and Ty Elkin (finance mgr.) for giving us an awesome deal on the extended warranty. Remember, if the wifey is happy, hubby is happy!!! BTW- She loves the suv, especially the TURBO! Thx Gerry C.
"Stress Free Experience"
I had very positive experience at Sierra Subaru, all the employees were engaging and friendly. Mr. Michael Conquilla was detailed, organized, attentive, engaging, knowledgeable, patient and efficient with great sense of humor. Mr. Ty Elkin was personable, took his time to explain the paperwork rather than just rushing through and created supportive atmosphere.
"Purchase Of New Subaru Outback"
Recently purchased a new Subaru Outback. Michael Conquilla handled the transaction with complete professionalism and congenial attitude. He went out of his way to make the process a pleasant experience. One thing that really impressed my wife and me was the way Michael explained and demonstrated each feature and instrument on the vehicle. We especially appreciated the sensitive, yet positive, way he explained the wide passenger side door and interior space for my wife who has Parkinsons. He completely sold us. Thank you, Michael.
"Greatest Crosstrek Subaru Sales Person In So Cal"
CINDY JIMENEZ WITH SIERRA SUBARU IN MONROVIA CALIFORNIA IS THE BEST SALES PERSON FOR SUBARU IN ALL SOUTHERN CALIFORNIA. WE BOUGHT A 2014 XV CROSSTREK IN JULY 2014. SHE WAS VERY ATTENTIVE AND PATIENT WITH ALL OUR QUESTIONS . WE WERE CONFUSED WITH THE DIFFERENT MODELS, OPTIONS, GAS MILEAGE AND COST. CINDY GAVE US PERSONAL ATTENTION AND HAD INFINITE PATIENCE WITH ALL OUR CONCERNS. THE ENTIRE PROCESS WAS FRIENDLY AND NO HASSLE. THE ENTIRE STAFF AT SIERRA SUBARU ARE FRIENDLY, PROFESSIONAL AND NO HASSLE. THE CAR ITSELF IS COMFORTABLE, TOUGH AS NAILS, AND HANDLES GREAT IN HIGH WINDS, STEEP TERRAIN, TORRENTIAL RAIN- ( I.E ALL HARSH CONDITIONS THAT YOU WOULD WANT AN SUV FOR )- . THE MANUEL TRANSMISSION -( BTW- MOST OF THE WORLD DRIVES MANUEL TRANSMISSIONS)- MAKES IT A BREEZE TO GET CONSISTENTLY 35+ MPG ON TRIPS AS I JUST DID GOING BACK AND FORTH TO THE SIERRAS WITH ALL MY MOUNTAINEERING GEAR. I WOULD PUT THIS HEAD AND SHOULDERS ABOVE THE LAND ROVER-( CHECK OUT YOUTUBE: -2013 Subaru XV Crosstrek vs Land Rover Defender- )THAT I USED TO OWN AS A CAPABLE VEHICLE IN THE MOUNTAINS, DESERT, ANYWHERE! YES, THERE IS A GOOD REASON WHY YOU SEE SO MANY SUBARUS WHEN YOU TRAVEL TO RUGGED LOCATIONS.THEY ARE THE NEW OUTDOOR STATUS CAR!
"Excellent Buying Experience"
I ordered the exact car I wanted. My buying experience was Excellent! Michael Conquilla was very friendly and professional. Would highly recommend!
"Sierra Subaru"
From A to Z our experience was great ! Samuel R. treated us great and we picked up a 2014 Outback and could not be happier and Ty E. hooked us up with excellent financing. Thank you again !!! Patricia & Steven
"Great Experience"
Working with Alvin was a great experience. This was my first time buying a car and he was very helpful, and made the whole process easy and stress free. I never felt like I was being pressured into anything. He also helped me get the bluetooth set up in my car, I thought that was really nice. It was a great experience and I would tell anyone to go to Sierra Subaru, and ask for Alvin! I absolutely LOVE my Forester, couldnt be happier.
"Great Store And Personnel."
Cindy Jimenez along with her boss Mike and co-worker Joe were extremely helpful and showed their expertise in helping us make the decision to purchase exactly the right car, a 2014 Subaru XV CrossTrek.
"Excellent Customer Service By Salesperson, Cindy J"
Cindy Jimenez was incredible. I visited the dealership on Thursday 7/3. She showed me the cars I was interested in and explained the differences in each model. I was so impressed. I had just come from another deal and it was like pulling teeth to get any information from them. We test drove a couple of vehicles. I had already made up my mind but said I would return the following day. There was no pressure from her. When I returned the following day to make the deal, she was incredible. She was knowledgeable, composed and again helpful. I felt I had met a new friend. This Dealership is fortunate to have Cindy on their staff. Shes a definite 5 star Salesperson. Thank you Cindy!
"Found The Suv We Wanted And Got The Best Of Care!!"
We walked into Sierra Subaru and were greeted by Steven Allen Carter. He gave us useful information and pleasant conversation but absolutely no high pressure sales tactics. He provided us with vehicle information for a couple vehicles and answered all our questions. We were very impressed with by our time with Mr. Carter. We were divided between two or three different SUVs but were disillusioned by less caring sales persons at other dealerships. We were drawn back to Sierra Subaru and asked for Steven by name. At the end of the day it was the kindness we received at Sierra by Steven that sealed the decision for us.
"Stress Free Buying Experience"
This was my first time buying a car on my own. I have heard horror stories of other peoples experiences. From the moment I walked the lot. It was a stress free time. I was allowed to look without being pressured. Gordon Fenty was a valuable source of information but was not pushy or aggressive as a sales representitive. I appreciated his way of doing business. It took the stress out of buying the car. The staff is very friendly and helpful. They even set up my Bluetooth for me. I love my new Subaru! I highly reccomend Sierra Subaru. Thank you Gordon! And all!
"Excellent Service"
Cindy was so helpful in making this process easy and stress-free. Thank you very much!
"Great Salesperson Cindy Jimenez At Sierra Subabru"
Cindy Jimenez was a great salesperson. She didnt pressure us, was honest and caring. It was a pleasant experience She accomplished our deal in good time and was clear and explained everything. I would by a car from her again. She was working hard every time I visited this dealership. Thanks Cindy
"Friendly, Efficient, Straight-up!"
Exhausted from looking at and driving cars we found ourselves ultimately going back to a Dealership very local to our home, to Sierra Subaru. Having reviewed the features of the 2014 Subaru Crosstrek and test driven it, I wanted to have a second look at the vehicle. Im certainly are glad that we did because thats what we bought. Terrific vehicle that really is a lot of car for the money. Rock solid, safe, and reliable with nice features and great seats! The buying process from these folks was just what you would like it to be. I came with all of my various printouts comparing prices on the vehicle plus my list of options and the color that I wanted; and then we worked up a price. Not only was it a fair price but it was arrived at without a lot of salespersons manipulations or any nonsense. Cindy Jimenez helped us and I found that she was knowledgeable about the vehicle. She explained things to us and not once did I get that creeping car dealership Im being played feeling. Overall a good transaction and a great experience. So, I think if you are looking for a semi-SUV in this range (especially if you want a manual transmission!) that the Subaru Crosstrek is the best; and that if you are shopping Subaru in SoCal you should go to Sierra, theyll take care of ya.
"Why Would You Buy A Car Anywhere Else?"
This is the first car I have purchased in18 years. I couldnt believe how lucky I was to have found myself in the capable hands of Cindy Jimenez and Neal from the finance department. With their patience and expert guidance they made my new car purchase a walk in the park. I never felt pressured and the hug and good wishes as she handed me the keys was the cherry on top of the cake. I would recommend any and everyone looking for a great car buying experience to go here first.
"Had A Great Experience At Sierra Subaru!"
Cindy Jimenez was awesome! I went into Sierra Subaru a little upset from what I had experienced at the Glendale dealership because they were bloating the cost of the car, calling me a liar, and refusing to give me my car keys back after appraising my vehicle. Right from the moment we entered the dealership we were treated as adults and shown respect all from Cindy! She worked extremely hard to make sure I got the car that I wanted. (Although everything I wanted wasnt available, that wasnt her fault). She tried to make sure we were happy with the price and knew all the details and were well informed of the ENTIRE buying process. Even though I was a little unsure of what I wanted to do Cindy was patient and even kind enough to give us time to wait in the Cafe (with coupons that she gave us!) before making our final decision and moving along with the car. The car is amazing (2015 WRX in WRB) and Cindy also called me ON HER DAY OFF to let me know that the car had arrived to the dealership, even though she knew we were coming in on Wednesday instead of Tuesday. Not only that she even remembered MY work schedule and called me at a time that was convenient for me. Also, my experience with Ty in finances was amazing as well! He was extremely quick, fun, funny, and helpful! Thanks again to everyone from Sierra Subaru for such an enjoyable car buying experience!
"Awesome Sale - Great Straight Forward Sales Person"
Cindy Jimenez was great throughout the whole process. No gimmicks no bull, just straight forward.
"Alvin Pizano"
Very smooth transaction! Alvin is very professtional and helpful, answer all the question I had and gave suggetion.
"Great Customer Service:)"
Cindy Jimenez made my experience memorable. She made me feel welcomed and answered all my question. She was very honest and knowledgeable I can tell she really likes her job, and cares about her customers. She has a outstanding easy going personality that makes it just that more easy. She has followed up to check on my status. The experience that I had was personalized with outstanding customer service and the staff around made me feel welcomed as well. I will be referring friends and family to Sierra Suburu Monrovia. I love my car Cindy made this experience life time. Thanks Sierra Cindy is a all star :) Brandy white I purshased 2013 Impreza Subaru
"Great Experience!"
First time buying a Subaru but did my research prior. But Alvin Pizano (sales manager ) informed me on some extra things that I didnt know in regards to the Forester we eventually took home. No pressure and was very friendly and patient with me my wife and fussy baby. He got us a great price on our trade-in and after that the process it was smooth. The whole process from test driving to financing and the little extras about the car was great! Thanks Again!
"Alvin Pizano - Great Sales Person"
Alvin was an awesome sales person. We did a great deal of research and came to talk with him about the Subaru Outbacks multiple times. He was very patient, thorough, and had very good follow up (attentive but not pushy). The buying process was efficient and easy. Our service follow up has also been very good! We highly recommend Sierra Subaru and Alvin Pizano.
"Great Car; Great Staff"
A friend of mine recommended that I check out Subaru in Monrovia. Alvin Pizano (salesman) helped me get a great deal on leasing an Impreza. Ive had the car almost a week now. Has great power, handles well, and the seats are comfortable. Alvin was very low-key, which I appreciated, and really knew his stuff. The managerial staff (Gene and Tom) were equally nice to deal with. Thanks, guys!
"Great New Car"
Alvin and Cindy assisted with the purchase and were very accommodating, considerate and helpful. Alvin really helped make the deal happen by asking great questions and by providing solutions in getting us the best car for our family.
"Alvin Has Great Product Knowledge"
Went in to check out a Forrester for my mother. Ive driven BMWs and MBZ for the past 15 years. Never knew Subaru had such an extensive lineup of cars. In addition to my mothers crossover vehicle, Alvin showed me the WRX and BRZ. Impressive cars!
"Great Car Buying Experience."
Cindy Jiminez was very helpful, low pressure and a pleasure to work with. Thanks Cindy.
"Cindy Jimenez Was Great!"
It was our second time to buy a car from Cindy for my mother in law, this time we bought a Forester 2.5i Premium. Cindy was so straightforward in her approach that I was very comfortable in my dealing with her and negotiations went very smoothly. I will definitely recommend this dealer and Cindy to anyone.
"Got A Great Car At A Great Price!"
Both Alvin Pizano and Cindy Jimenez worked with me on the purchase of my Impreza. They had very different approaches, but were equally easy to work with. Had a little hitch once the price was set, but everything worked out exactly as I had hoped. Got the right car, with the right features, in the right color, etc. I really left feeling like I got what I wanted and got a great deal. Thanks, Cindy!
"Alvin Pizano"
I have been looking for subarus for a while. So I decided to check Sierra out and I was impressed. Alvin Pizano approached me and Answered all my questions putting no pressure on me to buy anything. He was able to asnswer all my questions and knew a lot about subarus. I appreciate his honesty and felt very comfortable being at the dealership. I ended up buying a 2014 impreza and Im really happy with it. No hassle and they worked with my zero credit score. I would recomend anyone looking for a subaru to go to Sierra subaru for sure.!
"Monrovia! Thank U For Help Get A Good Price"
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"Cindy Jimenez"
Cindy provided excellent customer service. She assisted me in the entire buying process. She took the time to understand what I was looking for. The dealership located the car and had it delivered to their dealership. They even followed me home in my old car. I would recommend this dealership.
"Cindy Jimenez Excellent Service"
Purchased a new 2014 Subaru Impreza WRX. Been searching for quite a while on what i wanted. Cindy and the people at sierra definitely made it happen for me. Excellent service, made me feel very comfortable given it was my first vehicle purchase. The whole process went very smooth and they did everything they could to grab me the best deal possible. i would very much recommend a friend/family member back to sierra dealership. Good job guys. A thousand thumbs up.
"Knowlegeable, No Pressure, And Very Helpful"
Alvin Pizano is an excellent sales consultant who I highly recommend. He has an in-depth knowledge of the Subaru product line, is very generous with his time, and does not apply any pressure. I got to make the buying decision without feeling that I was being driven to a dealer-desired end. The whole buying process was smooth and painless.
