"Excellent Experience"
Sales people were excellent, no pressure, we took the time to look at all the options and found one that worked best for me. Salesman was Richard Mabie and he was superb.
"2017 Kia Forte"
Richard Mabie did an awesome job helping me with getting a reliable new car. Team kia is a great place to go if you are looking for a new car & has a great team there.
"Owner"
Overall and Customer Service. Our only reason for not choosing excellent is the long wait to talk to the finance person. When we finally did, we were on overload, very tired, and didnt go over the fine print until later. The finance person was very nice and offered to answer any questions we might have in the future, but there were some fees on the contract that we think should have been pointed out (i.e. return fee at end of lease) as well as an explanation of terms (i.e. residual value). We should have been more mindful at the time, but it was late and we were exhausted from sitting around waiting!
"Great Dealer!"
This dealership exceeded all expectations they helped me find a good fit and I absolutely love my new optima!!
"Friendly Staff!"
I have nothing negative to say about this dealer. From day one that I walked in after a call back I received almost immediately after my inquiry to the day I drove off in my new 2017 Sorento. The Salesman I worked with, Rick Maibe, was awesome with me, my family, and especially my kids. I was treated like family throughout the whole process. We had a few hick-ups but they helped me work through them all and advised never ending suggestions as solutions to my problems. This was an amazing feeling after leaving another dealership that tried to pressure me into a car that I KNEW I wasnt going to be happy with, just because they felt it was more "price friendly". Dealing with this team, including Rick from Sales and Joe from Business, was worth the drive. Thanks Guys!
"New Sorento!"
I had a very comfortable and rather effortless car leasing experience. The team worked hard to get me the car I wanted in the price range I could afford. The salesman was excellent and did not pressure me like other dealers do. I LOVE my new vehicle!! I really recommend this dealership for a smooth car shopping experience!
"Thank You"
Thank you to Mike Tierney and the team at Concord Kia for an easy and honest experience. We love our new Kia Sportage.
"Best Dealership Ever.. Justin Is Fantastic!"
Best dealership we have ever dealt with. Justin is the best sales guy around! The payment even came in lower than we originally agreed on! Couldnt ask for a better car buying experience! The only place we will ever buy cars from now on!
"New Car Purchase"
Dan Vinal and Rob were excellent and we were able to get the car we wanted.
"2017 Kia Sportage"
08-15-2016
Dan Vinal (Big D) and Team Kia did an amazing job with the recent purchase of my 2017 Kia Sportage. Nader in the business office was terrific too!
"2016 Kia Soul Lease"
My Sales Associate Nicole Cudia was very courteous,friendly ,helpful,knowledgeable and patient during my time at Team KIA leasing my 2016 KIA Soul. I would highly recommend her to my friends & family for buying a new car.
"Awesome"
Excellent customer service, top notch repairs, always professional staff. These guys will go above and beyond to make sure the customer is satisfied...I wont go anywhere else!
"Ford Focus"
Just purchased a Ford Focus today. Dan Vinal was our salesmen, although Dan had only been working here for a couple of days, he did an amazing job. I highly recommend him and will definitely send people to see him. Mandy Bell
"Dan "b""
Dan did an excellent job and we were impressed with both him and Nada, would definitely refer any friends or family. Barbara
"Not Impressed"
04-15-2016
Found the car online and it sounded great. Got there to test drive it and was greeted by Nichole. First off the car was very over priced for the condition. Second the attitude we received during and after the test drive was just unacceptable. Glares and sass were all she had to offer us after pointing out a few things we didnt like with the car. Will not be purchasing here nor do I recommend it.
"Great Car Buying Experience"
I had a Great Experience Yesterday buying a Car @ Team Kia Concord NH.They Treated Me w/ Customer Service I have NEVER received before in past experiences.Thank you So Much Mike T, Steve, and Bob L. You all went ABOVE AND BEYOND for ME!
"Awesome Experience!!!"
I would have to say that Team Kia is on top of their game when it comes to a customers wants and needs. I NEEDED to get out of my current car due to poor gas mileage. I was on a business trip in New Hampshire and Team Kia went above and beyond. I met everyone from the General Manager-Mike Riley, the Sales Manager- Rob Miller, my salesperson Harold Davis, and Bob Lasher the Finance Manager. I would say based on the customer experience I had with everyone at Team Kia, I would happily drive the two and a half hours from my home to buy another car from them.
"#1 Place To Buy A Kia"
Team KIA in Concord NH, is by far the best place to purchase a KIA. I just purchased my second KIA from Team KIA. I love these guys, great customer service, no pressure sales, extremely accommodating along with an excellent price for my Sorento and fair trade in value. Mike the sales manager along with salesperson Rob were both extremely helpful with my purchase. Their prices on Sorentos were the best within a 200 mile radius of my home. I just find the sales process very easy with TEAM KIA. This is why I love dealing with these guys. I called Mike, had told him what I was looking for in a vehicle. Mike along with Rob quoted me prices along with a trade in value for my car. They email me the prices that they quoted as confirmation. I drove down to Concord, finalized the transaction without a hitch. Rob took time to show me the cars that I was interested in, pointing out the best value for my dollar. I would highly recommend Team KIA for anyone in the market for a new or used car.
"Not Satisfied"
When we bought our new Kia Sorento from Team Kia we did our homework and knew what the final price should have been. During negotiating, the salesman only wanted to talk payment, not vehicle price, and the initial payment they came out with was insulting. We immediately started to get up to leave, but they managed to keep us there, and after about an hour of needless negotiating, we finally agreed on a price that was okay, not great by any means. Lets put it this way, our payment ended up $130.00 less a month than what they initially offered for the same length of contract. Goes to show how hard they tried to screw us. The last several vehicles weve purchased from other dealers, there was very little haggling, with initial price offerings at or below invoice. Not the case at Team Kia. I honestly could have shrugged this off though, I mean, I guess I cant blame them for trying to make as much as they can on the sale. But what really ticked me off about these guys is that they told us if we referred anyone to them we would receive $50. We did send business their way, my wifes boss loved the vehicle and wanted the exact same thing, so we gave her all of our paperwork, sales contract and all. She went to the dealership and purchased the exact same vehicle. Not surprisingly, we did not hear from the dealer for referring someone. Whatever, didnt really care. But then a couple months later we start getting phone calls about the vehicle needing service, and they mentioned the bonus if we refer someone to them, so of course we said that we already did but never received anything. They said they would look into it and get back to us. You guessed it, never heard back from them. I dont care about the fifty bucks, just find it surprising that they would risk losing a customer over it, which they have.
"Beware Of These Guys"
Stay away from this place. Amateurs. Unprofessional. They use strong arm tactics to break you down. Mike Riley and Dylan Mountain are rip off artists. You can do much much better than this place. Dont bother to go there.
"Edward Allen"
I would like to thank both mikes at Team Kia, for the AWESOME buying exp. that I had yesterday when I bought my 2006 ford f150. I would recommend everyone in the state of NH to give them a shot to get you a good deal
"Good Business!"
We just traded our Jeep Liberty for a 2012 Kia Soul. From the moment our salesman, Andre, introduced himself to us, to our walk-though the service department as we were treated with professionalism and respect. The business manger, Bob, was a joy to work with and he did his best to get us a monthly payment that was within our budget goal. Well recommend Team Kia to our friends and family - this is a great little dealership with no glitz or glam; just hard working professionals doing their best. Were very pleased with our new Kia and very glad we found Team Kia.
"100% Satisfied (a 1st In My Car-buying Experience)"
I go into a car dealership expecting to be taken for a ride (and I dont mean the test drive). It was thus a pleasant surprise when everyone at this dealership acted with honesty and integrity throughout the process of purchasing my new (to me) Kia and trading in my Subaru. I think this is the first time I have purchased a vehicle and been left 100% satisfied with the experience. It was worth the 500 miles round-trip to the dealership!
