Jack Daniels Volkswagen in Fair Lawn, NJ

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Customer Service

Buying Process

Quality of Repair

Overall Facilities

"I Bought A 2018 Tiguan Se"


John Durkin

from Fair lawn, NJ

Recommended? Yes

Purchased? Yes

10-24-2017


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The process and smooth, Elvis was a great salesperson and he got me and my wife the exact car we wanted at the best price!

Response from Jack Daniels Volkswagen:

Thanks for the 5 star rating. Wish you all the best!

"Scott Kabrel"


John Durkin

from Hawthorne n.j.

Recommended? Yes

Purchased? Yes

10-23-2017


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Very Friendly sales dept.Good selection of vehicles.Facility was clean and professional.

Response from Jack Daniels Volkswagen:

Thank you for the kind review. Best of luck!

"Great, Respectful And Honest."


John Durkin

from Scarsdale, NY

Recommended? Yes

Purchased? Yes

10-23-2017


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The entire team including Kevin and Doug, were wonderful throughout the buying process. Though I had my concerns at first, they really came through in the end,... and had our interests in mind. It wasnt all just about making the sale,

Response from Jack Daniels Volkswagen:

We appreciate your feedback. Glad Kevin and Doug took good care of you. Best of luck!

"Fast And Helpful"


John Durkin

from Highland Falls, New York

Recommended? Yes

Purchased? Yes

10-17-2017


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Ricky helped me test drive and narrow down which cars I wanted, then deligently negotiated a price that I loved, and got me in my new car by the end of business on a day where I was just looking around. Great sales guy, great finance department, very satisfied customer.

Response from Jack Daniels Volkswagen:

Thanks for sharing your feedback. Glad the whole team took good care of you. We wish you the best of luck!

"Fast And Helpful"


John Durkin

from Highland Falls, New York

Recommended? Yes

Purchased? Yes

10-17-2017


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Ricky helped me test drive and narrow down which cars I wanted, then deligently negotiated a price that I loved, and got me in my new car by the end of business on a day where I was just looking around. Great sales guy, great finance department, very satisfied customer.

Response from Jack Daniels Volkswagen:

Glad you had a wonderful experience with our sales and finance department. We value your business and want to thank you for choosing Jack Daniels VW!

"Customer"


John Durkin

from Paramus, nj

Recommended? Yes

Purchased? Yes

10-12-2017


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Excellent service and excellent experience. Rich the service advisor was very helpful and great to work with. Thank you for your help and it was great meeting you.

Response from Jack Daniels Volkswagen:

Thanks for sharing your feedback. All the best.

"Buying A Jetta"


John Durkin

from Elmwood Park

Recommended? Yes

Purchased? Yes

10-09-2017


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Good customer service. Very friendly. Works with you.

Response from Jack Daniels Volkswagen:

Thanks for sharing your feedback. Best of luck!

"Awesome Car Buying Experience!"


User

from Fair Lawn NJ

Recommended? Yes

Purchased? Yes


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Elvis Marth and the super knowledgeable and professional team at Jack Daniel’s VW in NJ made my car buying process a smooth one! The team over at their service center is also top notch. You’ve won a loyal customer - keep up the good work!

"Unexpected But Totally Pleased"


User

from Bergenfield, NJ

Recommended? Yes

Purchased? Yes


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Took my car into Jack Daniels service, ended up trading and getting a new car! My sincere and utmost appreciation to Chris and Doug at Jack Daniels. Chris DelaCruz was extremely knowledgeable and a pleasure to work with. He understood my goals and was on top of his game. He dealt no pressure or sweet talk as I have experienced with many, many salesmen. He was completely business and A+! I would definitely recommended Jack Daniels in whatever your needs may be!

"Great Experience"


John Durkin

from Fair lawn, nj

Recommended? Yes

Purchased? Yes

10-03-2017


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My salesman Doug Yeaw did a great job. He was knowledgable, responsive and easy to deal with. I would recommend Doug and Jack Daniels VW to anyone looking to purchase a VW.

Response from Jack Daniels Volkswagen:

Thank you for the positive review! We are glad you had a great experience with Jack Daniels Volkswagen.

"You Made My Son Happy!!"


John Durkin

from Burlington nj

Recommended? Yes

Purchased? Yes

10-03-2017


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Les gave us a great deal and great service! My family will be buying another car with him soon!

Response from Jack Daniels Volkswagen:

Thank you for the positive review! We hope to see you back soon! Enjoy the new car.

"Great Experience"


John Durkin

from Wood-Ridge, New Jersey

Recommended? Yes

Purchased? Yes

10-03-2017


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Im extremely excited to be a new owner of a Volkswagen vehicle. I was originally window shopping as I wasnt sure on which vehicle to purchase but thanks to Shawn with his knowledge and great offer I could not pass up an opportunity. This was great experience and such a smooth process it was truly amazing. He was very attentive and patience as he had to talk to me through every step of the way. Its a big deal and scary thing however, he was so calm and reassuring about it all. Thank you Shawn for the great customer service and wonderful experience in buying a new car. Looking forward to doing business with you again.

Response from Jack Daniels Volkswagen:

We are extremely happy that you had a great time with Shawn! Thank you for the positive review.

"Great Deals!"


John Durkin

from Fairlawn, NJ

Recommended? Yes

Purchased? Yes

10-03-2017


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Could not be more impressed with our salesman Scott Zukowski, or the staff at Jack Daniels VW. Everything was great!

Response from Jack Daniels Volkswagen:

Thank you for a positive rating Kathy! We are always happy when our customers have a great time.

"Review"


John Durkin

from Newark Nj

Recommended? Yes

Purchased? Yes

10-03-2017


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Amazing experience. Would definitely recommend to others

Response from Jack Daniels Volkswagen:

Thank you for the positive review. We are happy you have an amazing experience.

"5 Stars As Always!!!"


John Durkin

from Parsippany

Recommended? Yes

Purchased? Yes

10-03-2017


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Scott Zukowski has leased us 2 prior cars, and this was our 3rd. He got us in and out very quickly, and got us the price we needed to be at. I would recommend him and this dealership to anyone looking for a GREAT deal!

Response from Jack Daniels Volkswagen:

Judith, Thank you for the kind words and we are happy to hear that this is your 3rd car lease with us! Enjoy your new lease.

"Great Experience!"


John Durkin

from Paramus, NJ

Recommended? Yes

Purchased? Yes

10-03-2017


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Very happy with the deal I was given. My Sales Consultant Scott was very helpful!

Response from Jack Daniels Volkswagen:

Thank you for the positive review! We are glad we could help you find a good deal.

"Great Place To Get A New Car"


John Durkin

from New York, NY

Recommended? Yes

Purchased? No

10-03-2017


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Great services at this place. I was given details about which car would fit which lifestyle making it harder to choose my future vehicle. All the cars had my name on it after talking to the salesman! Highly recommended dealership. Some people told me they bought their vehicles here and that the quality is amazing. Will be making my choice soon!

Response from Jack Daniels Volkswagen:

We can not wait to see you back! Thank you for the positive review Brittany!

"Best Experience"


John Durkin

from New Milford

Recommended? Yes

Purchased? Yes

10-03-2017


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I had a great experience here . Every question I had was answered in a nice manner. Bought my car at a fair price and it runs very nicely. Thank you to my salesman Elvis

Response from Jack Daniels Volkswagen:

Thank you for the positive review. Enjoy your new car!

"Very Helpful!"


John Durkin

from Paramus, NJ

Recommended? Yes

Purchased? No

10-03-2017


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I went into the dealership because I was torn between getting a VW or a Honda. After talking with Elvis Im sold on jettas! He answered all the questions I had and was so friendly. He showed me the Apple car play which I didnt even know existed & it looks amazing.

Response from Jack Daniels Volkswagen:

We are glad that we could answer all your questions Alex. Thank you for the positive review!

"Jack Daniels Vw"


John Durkin

from Ridgefield, NJ

Recommended? Yes

Purchased? Yes

10-03-2017


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Such great experience here at Jack Daniels VW. My sales consultant Shawn was very knowledgeable and helped land me in a NEW CAR THE SAME DAY!! Unbelievable service there, will HIGHLY RECOMMEND to all my friends & family

Response from Jack Daniels Volkswagen:

Enjoy your new car! and thank you for the positive review.

"Patty"


John Durkin

from sparta

Recommended? Yes

Purchased? Yes

10-03-2017


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Les did a great job getting us the car we wanted. Love it! Thanks

Response from Jack Daniels Volkswagen:

We hope you enjoy your new car and thank you for the review.

"Customer"


John Durkin

from Clifton nj

Recommended? Yes

Purchased? Yes

10-03-2017


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Charlie was an amazing sales person! He answered all my questions and handled all my concerns. I came in interested in a 2017 Jetta S and left with one that same day! Jack Daniels volkswagen is a wonderful Place!

Response from Jack Daniels Volkswagen:

We appreciate the review and we are glad that you had a wonderful experience.

"These Guy Said Are Awesome!!"


John Durkin

from Paramus NJ

Recommended? Yes

Purchased? Yes

10-03-2017


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My sister and I decided to stop into Jack Daniels Volkswagen after going to the mall up here. Only wanted to take a look just cause we knew we couldn’t afford a German car and the maintenance on them. Kevin S was our sales guy and he took the time to help us out and get within our budget. Needless to say to make a long story short Kevin got us into a beautiful German car made the car buying experience magnificent!

Response from Jack Daniels Volkswagen:

Tim we are glad that you had a wonderful experience at Jack Daniels Volkswagen. Thank you for the kind words.

"Excellent Service"


John Durkin

from Fair lawn, NJ

Recommended? Yes

Purchased? Yes

10-03-2017


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Best experience so far at a car dealership! Chris is professional. I got a good price on my new car. Fantastic place, great customer service.

Response from Jack Daniels Volkswagen:

Thank you for your feedback and for letting us earn your business!

"Love My Gti"


John Durkin

from Closter

Recommended? Yes

Purchased? Yes

10-02-2017


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We went to Jack Daniels VW to look at GTI. We didnt expect much from the dealership because we had bad experience from other dealerships. But we met Jason, and he treated us with respect and really cared about us. We werent planning to buy, but with his extreme professionalism, we pulled the trigger on the GTI. Thank you!

Response from Jack Daniels Volkswagen:

Thanks for the wonderful review. Enjoy your new GTI!

"Jason Was Great!"


John Durkin

from Fort Lee

Recommended? Yes

Purchased? Yes

10-02-2017


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Just want to say, Jason was great to me when I got my Jetta. He explained everything about the car, and got me great lease price! Goto him if you want great service and car buying experience.

Response from Jack Daniels Volkswagen:

Thanks for the wonderful review. Enjoy your new Jetta!

"Awesome Service"


John Durkin

from New Jersey

Recommended? Yes

Purchased? Yes

10-02-2017


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I bought a 2016 GLI back in February of 2016 and Chris was a great help. He made the process easy and stress free. Thank you so much to Mark as well who sat down and broke everything down for me. Its been a year and a half since I purchased the car and I am still super happy with it. =)

Response from Jack Daniels Volkswagen:

Thanks for sharing your feedback. Glad your enjoying your car! All the best.

"Jetta For Life"


John Durkin

from West Wood, NJ

Recommended? Yes

Purchased? Yes

10-02-2017


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I am so happy with my new Jetta. Leslie and the entire staff were friendly and helpful. I look foward to going back for my next car in 3 years.

Response from Jack Daniels Volkswagen:

We appreciate your review. Wish you the best of luck.

"My New Car"


John Durkin

from Paramus, NJ

Recommended? Yes

Purchased? Yes

10-02-2017


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Big thanks to Les Agius and the guys and gals at Jack Daniels VW.

Response from Jack Daniels Volkswagen:

Thanks for sharing your feedback. Best of luck.

"Honda Accord"


John Durkin

from Fair lawn, new Jersey

Recommended? Yes

Purchased? Yes

10-02-2017


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Chris was a great help when pur chasing my vehicle. Very happy with my purchase, i will be more than happy to make a purchade

Response from Jack Daniels Volkswagen:

Thanks for your positive review. We wish you the best of luck!

"Great Customer Service At Jd Vw"


John Durkin

from Fairlawn, NJ

Recommended? Yes

Purchased? No

10-02-2017


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I worked with Kevin Sai on inquiring about a new Jetta. Originally I was going to purchase a base model Jetta with the 1.4T motor but I did not enjoy the features that came with that. Kevin was able to assist and although I did not bite the bullet, I will be going back to probably get the GLi model as it comes with a slew of amenities for a great price

Response from Jack Daniels Volkswagen:

Thanks for sharing your feedback. We wish you the best of luck with your new Jetta.

"Excellent Service!"


User

from New City, New York

Recommended? Yes

Purchased? Yes


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We had the pleasure and good fortune of dealing with Don Chittum and his team, Doug (#1), Doug (#2), Les, and Justin. They all went to great lengths to provide us with the model and features we needed at the price we were looking for. They were friendly, knowledgeable, and attentive. They worked together as a team to provide us with all the information we needed to make an educated decision. I would highly recommend their dealership to all my friends and family, and I intend to do so.

"Great Customer Service!"


User

from Paramus, NJ

Recommended? Yes

Purchased? No


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They had Excellent Customer Service!! I am going to tell the rest of my family and friends for sure.

"Great Experience"


User

from Tappan

Recommended? Yes

Purchased? Yes


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Just want to thank Les and the crew at Jack Daniels VW for making car shopping a easy experience. I love my car!

"Outstanding Team"


User

from Woodbridge, NJ

Recommended? No

Purchased? Yes


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I would like to take this time in this review to thank the Jack Daniels Volkswagen team on their outstanding customer service and the experience that they gave my girlfriend and I. My girlfriend leased a Jetta Sport and could not be more happy with it. We will definitely be coming back in a few months to get another car for myself.

"Customer"


User

from Pompton Plains NJ

Recommended? Yes

Purchased? Yes


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Excellent Lease experience. The salesperson (Jason) was very helpful. They were open and upfront. The manager was serious about making a deal. Car was delivered that same night. Finance Manager was knowledgeable and helpful as were those delivering and explaining vehicle options and how they work. Great overall experience.

"Jack Daniels Vw"


John Durkin

from Fair Lawn, NJ

Recommended? Yes

Purchased? Yes

09-29-2017


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Great experience. Found the car I wanted at Jack Daniels and when I went to the showroom I had my car at my price in less than an hour. Their follow up after the sale has been tremendous as well

Response from Jack Daniels Volkswagen:

Glad we were able to help! Thank you for choosing Jack Daniels VW!

"Jack Daniels Vw"


John Durkin

from Montclair

Recommended? Yes

Purchased? Yes

09-29-2017


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Great service. Response time in negotiations was a bit slower than I liked. But service at the dealership was great. Shawn Harris was the absolute best!

Response from Jack Daniels Volkswagen:

Thanks for your feedback. Glad we were able to provide you with great service. We value Shawn and were thankful to have him on our team. All the best!

"Leasing Experience"


User

from Caldwell

Recommended? Yes

Purchased? No


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Excellent experience. Smooth process. Start to finish was about 3 hrs and I left with a leased vehicle. They took my old lease and settled with my previous lease company. I recommend the dealership and would go bsck.

"Leased A Car"


User

from Ridgefield ct

Recommended? Yes

Purchased? Yes


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I talked to Kevin Sai over the phone and he told me to come on down to make a deal. I drove down from Ct and left with a deal. He was great. I love the car and the deal I got.

"The Best Customer Service Around!"


User

from Montclair, NJ

Recommended? Yes

Purchased? Yes


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Run to get your car at Jack Daniels in Fair Lawn! Greg and Kevin are not only true pros, but they are down-to-earth and happy to work with your budget and any concerns. I was referred to Kevin specifically, and I am thrilled to say he exceeded my expectations! Both Greg and Kevin walked me through every part of my lease and what to expect- all fees and costs are explained with complete transparency. They listened to everything I asked for and delivered with the perfect final deal! 10/10 experience with genuine professionals!!!

"Little Red Audi"


User

from New Jersey

Recommended? Yes

Purchased? Yes


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Excellent experience from when I walked in the door. All staff very helpful, including financing. Came for a new VW, left with a (barely) used hot little red Audi Turbo AWD which I am very much enjoying. Not what I was looking for, but am so satisfied with my purchase. Enjoying it! (Who knew a safe car could be so much fun?!)

"Great Dealership!"


John Durkin

from New Jersey

Recommended? Yes

Purchased? Yes

09-26-2017


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smooth quick experience; went in one time to see the car I had my eye on and was greeted immediately by Shawn, I was even offered to have a test drive right there on the spot, which I couldnt refuse as I was looking to lease that specific car and wanted to see if it lived up to what I had imagined (it did!) I went back a few days later to start the process of leasing the car and it went well and smoothly, Shawn and the managers worked with us to come to a price agreeement and after a couple hours I walked out with a brand new car :)

Response from Jack Daniels Volkswagen:

Thanks for the wonderful review. We value Shawn and were glad he was able to provide you with a pleasant car buying experience. Thank you!

"Amazing"


User

from Northbergen , nj

Recommended? Yes

Purchased? Yes


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Our visit at this dealership with our sales person Les was nothing less than amazing. les is a great guy and everyone at the Jack Daniels VW are amazing. Everyone was professional and everything was looked after above and beyond. Would use this dealership again to purchase a new car Thank you to everyone at the dealership

"Amazing"


User

from Northbergen , nj

Recommended? Yes

Purchased? Yes


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Our visit at this dealership with our sales person Les was nothing less than amazing. les is a great guy and everyone at the Jack Daniels VW are amazing. Everyone was professional and everything was looked after above and beyond. Would use this dealership again to purchase a new car Thank you to everyone at the dealership

"Amazing"


User

from Northbergen , nj

Recommended? Yes

Purchased? Yes


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Our visit at this dealership with our sales person Les was nothing less than amazing. les is a great guy and everyone at the Jack Daniels VW are amazing. Everyone was professional and everything was looked after above and beyond. Would use this dealership again to purchase a new car Thank you to everyone at the dealership

"Amazing"


User

from Northbergen , nj

Recommended? Yes

Purchased? Yes


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Our visit at this dealership with our sales person Les was nothing less than amazing. les is a great guy and everyone at the Jack Daniels VW are amazing. Everyone was professional and everything was looked after above and beyond. Would use this dealership again to purchase a new car Thank you to everyone at the dealership

"Amazing"


User

from Northbergen , nj

Recommended? Yes

Purchased? Yes


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Our visit at this dealership with our sales person Les was nothing less than amazing. les is a great guy and everyone at the Jack Daniels VW are amazing. Everyone was professional and everything was alien cate of above and beyond. Thank you to everyone at the dealership

"Amazing"


User

from Northbergen , nj

Recommended? Yes

Purchased? Yes


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Buying Process:

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Our visit at this dealership with our sales person Les was nothing less than amazing. les is a great guy and everyone at the Jack Daniels VW are amazing. Everyone was professional and everything was looked after above and beyond. Would use this dealership again to purchase a new car Thank you to everyone at the dealership

"Amazing"


User

from Northbergen , nj

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Our visit at this dealership with our sales person Les was nothing less than amazing. les is a great guy and everyone at the Jack Daniels VW are amazing. Everyone was professional and everything was alien cate of above and beyond. Thank you to everyone at the dealership

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