"Service"
I had a wonderful experience. Manny and Adam were especially helpful.
"Buying My Jeep Wrangler"
Buying my car was fast and easy. I will definitely recommend this this dealership to my friends and family.
"Autonation Service Review"
I purchased the Dodge Ram 1500 from this dealership six months ago and it was due for its first service under my ownership. There was also a recall notice, so I made an appointment to have both done together. I was greeted promptly upon arrival and gave the gentleman my information. He had me wait for a service writer which only took a moment. Alex wrote the service order and told me when the vehicle would be ready. I returned at that time and the truck was ready and washed and was good to go. Very happy with the whole experience.
"Durango Service"
Excellent experience. Fast, friendly service. Comfortable waiting area. Thanks.
"Auto Nation-2006 Honda Accord"
I recently moved to Santa Clarita from Maine and needed to buy a vehicle. Working with a young man at this company thru emails, made the appointment to view a car he thought might be right for me. It turned out it was not, but he was ahead of me with others. The Accord was my purchase and I am very pleased with it. I feel safe and also feel that I have a reliable car to take me on my travels. They were like my first friends in CA.
"New Car"
I shopped on line at Auto nation Jeep Valencia and they had the vehicle on the lot. I spoke to Matt the online sales manager and he was more than helpful called me back right away answered all my qustion.
"Great Customer Service And Easy Transaction"
I went to a dealership in my hometown in Bakersfield, CA that was extremely disappointing. That interaction left me hesitated in overall purchasing a vehicle. I decided to take the trip to Autonation in Valencia and the overall experience was welcoming. They car salesmen was very nice and easy going. His likability made it easier for me to test drive vehicles without the pressure of purchasing on the spot. Once I had a vehicle in and negotiations began, the first offer was reasonable. All negotiations were between the salesmen and I. There was no "managers" to assist in closing the deal. Once I counteroffer, they went lower than expected in which I signed. I recommend for anyone who is interested to purchase through Autonation.
"Customer"
I took my car in for an oil change. Had to wait too long for a service person to help me because they were helping walk ins when I had an appointment. The worst part was when I went in to pay the cashier was missing (She had walked by me saw me waiting there kept walking and never said a word...her name is Annlise). I finally had to ask the two guys in the parts dept to page her she finally comes back snapping and chewing her gum like a cow and takes my name a d gets my paperwork tells me how much I owe, I hand her a 100 bill and she has no change gets on her walk talky and ask someone to go to the bank, hands me my money back and shortly says you have to wait til they go to the bank. OH HELL NO SHE DIDNT...I asked for the manager and got things figured out....What dealer cant change a hundred dollar bill....cashier is an idiot
"Torque Converter/transmission Repair"
Fixed my problem, got my truck in right away, Hunter Dodge, where I purchased truck couldnt get me in for six weeks.
"Ms. Valeriano"
This car buying experience has been one the best I have had. I started seeking for a car at the autonation website and when someone at Valencia contacted me, they became very helpful and made me feel like I comfortable and made this process a lot easier and enjoyable.
"Service Department"
When I needed my business car serviced Junior in the Service Department was very helpful and professional.
"New Car Purchase"
Very helpful staff willing to go the extra mile to assist us
"Excellent Customer Service"
Very smooth car buying, no pressure, they are willing to workout within the budget to find a solution.
"Mr. Arquill Sayles Sr."
Well taken of by service advisor. Service took longer than expected so I was given a rental at no coast to me.
"Buying Used Car"
Quick no pressure buying process. Friendly helpful.
"Service"
Waiting time at the writing up was to long.They replaced a fuse from the power (12 v)in the dash and now the power in the trunk is not working.
"Autonation Dodge"
Tom was great. He provided great service. Was willing to help any way he could
"Very Slow Service Department."
It took me several phone calls and one entire day to obtain an answer/make an appointment. I kept getting the answering machine. When I finally spoke with someone, they gave me the wrong answer. I was told I did not have any more oil changes in my package when in fact I had one left. I tried again the following day to call the service department and was finally assisted by ALEX who was outstanding.
"Amazing Experience! I Would Not Go Anywhere Else!"
Great experience at Autonation made possible by Phil who works in the service department. Everyone was really nice but Phil went above and beyond to make sure my experience was not only pleasant, but he was so nice and helpful that it affected every other area of my life as well. A little kindness can really change someones life, especially when going through a dark time, I never thought I would say this about a car service visit, but that is how wonderful this experience was. Thanks Phil and everyone at Autonation!
"Sigh...yet Again Poor Service"
Just poor experience from dropping truck off to pick-up. Wait 45 minutes see advisor even WITH appointment, call and check the status, expect dealership to call me, OF course cant replicate issue...however funny it replicated for me as soon as I got in the truck...FINALLY, Valencia is sending me back to Huntington Beach to get a simple module adjusted for sunroof...great service just great service...
"To My Surprise"
Easy, quick, and very informative. Was told how long it will take and was done quicker than expected. Will always use this dealership for service! And when Im ready to purchase my new car. I will come here
"Customer Setvice"
it was easy. arman the service manager took care of my oil change.
"Ram 1500"
Very straightforward so easy to do business with. Paperwork was quick as well so that was a relief.
"Car Service"
I just want to say that I really appreciated the professional customer service that I received from Tom Lange and his team. Tom took the time to listen to me about a previous negative experience I had at the same dealership just months prior. He told me that he wanted to make things right and he did. He told me what my car needed, how much it would cost and he kept to his word. He treated me like a person and not a dollar sign. During my interaction with Tom, I got a sense that he took pride in his work and going out of his way to take care of his customers. I would highly recommend Tom and his team to anyone who needs their car serviced.
"Dodge Valencia Service Department"
Armen is a valued service advisor without him the service would slip.
"Bought My First Car Here!"
I recommend this dealer to anyone who wants and new car and has bad credit! I went in thinking I would not qualify as other dealers had turned me down. From the sales manager to the sales assiciate Cruz Perez and financial manager, everyone worked hard to make this experience a great one! I love my new Jeep!
"Repair Review"
Repairs were recommended that were inappropriate according to two other unbiased mechanics. Car was brought in 4 or 5 times because the roof was leaking, this last time we were told that it happens to all the Wranglers with the removable roof ( I suspect that was said because they couldnt fix it). I had another issue and I was told it was "driver error". I asked that the service manager call me, that never happened. Weve recently moved and we drove 1 1/2 hours for this treatment, we wont be back.
"Dodge Ram 1500"
This was a good experience service advisor Phil mad sure I was informed and updated on my truck. The truck runs great now.
"Highly Recommended"
Easy process, very professional and friendly staff. Even delivered my brand new awesome looking Ram 1500 to my house. These guys are awesome and could not beat the price either.
"Best Ever!"
Please see Paul Santilli!!!!! He is the best saleman Auto Nation has! He will actually tell you the honest truth about any vehicle...based on his training and years of service at other dealerships!
"Friendly Staff And Great Service!!"
Great staff helped me through the whole process from getting the best price possible and adjusting to my requests. would recommend this dealership to anyone looking to get straight forward sales and haggle free service.
"Dodge Ram"
Very great buying experience I will be sure to recommend this dealer to my family and friends
"Jeep Rubicon"
04-19-2017
Matthew was very helpful and responsive, he made our buying process a breeze!
"Great Service"
Got great customer experience and the service was amazing from Cruz
"Great Experience"
Was in the market for a new car.. inquired about one and a sales rep comtacted me shortly*Paul* with multiple cars to choose from that I was approved for .. didnt end up purchasing a car yet but the dedication and effort he took to make sure I was for sure leaving with the car , have to give the dealership the 5 stars they deserve it for the amazing customer service ¿¿
"Ram Trucks"
04-08-2017
Internet Manager Paul Santilli was amazing! Fast friendly service. Would definitely buy again through him
"Helpful"
04-08-2017
Nick was really great, he really helped me get a good deal.
"Salesman Steve Doerberker"
04-04-2017
I wanted to purchase another Jeep Grand Cherokee so I contacted the previous dealer in Valencia. The salesman I reached was Stephen Doerberker. He and I hammered out a deal over a few phone calls and emails and I picked up the car the next day, signed some papers and was out within 30 minutes. No hassle!
"Buying A Truck"
03-29-2017
I would recommend this place. Really good costomer service. Bought a new truck recently and I like it.
"Dodge Ram"
Steven was very helpful and made the experience very easy.
"Great Experience!"
02-28-2017
Im 80 years old and have purchased many cars but dealing with Auto Nation was very easy, fair and pleasant. I received an evaluation on my trade-in which helped in making the purchase of my new car much, much easier. I can highly recommend my salesman and the other staff at Auto Nation to anyone wishing to buy a new or used car without any pressures.
"Challenger"
Very helpful and knowledgeable staff, left with a Dodge Challenger. Very sexy car!
"Beat All My Expectations!!!"
So happy with the purchase. Kim listened to my needs and wants. Not hassles. Got it done.
"Autonation Valencia"
Great experience buying my Jeep through Autonation Valencia!
"2017 Durango"
Buying a car has never been so easy, everything was very clear and I knew what I was paying for.Thank you
"My New Car"
02-13-2017
Great experience. Best service and price. Thank you
"Very Helpful"
The salesman was very helpful and did his best to make sure i left with the car of my choice.
"Auto Nation Valencia"
02-09-2017
Im happy with my 2014 Dodge Charger. Facility needs improvement though for a more comfortable wait. Processing and accommodation with approvals was satisfying. Friendly people though can be improved for a better hospitality.
"Love My New Blue Truck"
Went shopping for a truck at Chevy and didnt get price wise what I wanted. So decided to checkout Dodge. Within 1 hour we had a lease price with zero down. Wow what a no brainer. Took truck home within 3 hours.
"My New Blue Ram Truck"
Went to Dodge after not getting what we wanted from Chevy, and literally it was a no brainer. Hands down Dodge outdid Chevy by 200%
All prices exclude government fees and taxes, any finance charges, any dealer document processing charge, any electronic filing charge, and any emission testing charge.