"All The Way From Bakersfield!!"
We are overall happy with our experience. My wife and I saw this vehicle on craigslist and called to see if it was still available. I spoke with a salesperson and we talked about how I was coming from Bakersfield and how I may not be able to go to the dealership until the weekend. Through out the week I got a few calls back from them to ask if I was coming to see it today- at this point I was kinda worried that this might be a high pressure low class dealership... but since it was a good price for the vehicle I was looking for we decided to give it a shot. After fighting L.A. traffic for 2 hours we got to the dealership and thought NO FREAKIN WAY! it was small, lack luster, and with all the traffic difficult to turn into, But hey we came all this way so there is no turning back now. I soon as we parked and took in the available vehicles our doubts began to fade away. This dealership had a great selection of clean quality vehicles, from luxury SUV to sports cars to economical sedans. It took us a minute to find the salesperson we spoke with over the phone mostly because we could not see the sales office from where we parked, but after we did it was nothing but friendly, courteous, professional treatment. Our sales person Danny was awesome. We had already been to a few other dealerships closer to home that day and the way Danny treated us and his knowledge of the vehicle and the way Car Star conducts business was head and shoulders above any other used car dealership we visited in the past month or so. After meeting our salesperson and being briefed on how Car Star selects which vehicles they sell and how they test and verify every switch, button, nook and cranny before it is put out on the sales lot all doubts and reservations about the dealership was gone. Do not judge this book by its cover what the location lacks in luxury or curb appeal it makes up for in selection, value, and most of all customer service. Yes we would recommend this dealership to friends and family because its worth the drive. Now you may be asking why did we leave 4 stars in overall rather then 5? well it wasnt the biggest deal nor was it a deal breaker but we believe in being honest- we did not enjoy our interaction with the finance person. Not sure if its just his personality or the fact that we opted-out of the extended warranty that he offered, but he didnt exactly make me or my wife feel real comfortable, again not sure what it was but there was just something about the way he talked to us.... Just saying... other then that if this place has a vehicle your interested in, for sure check it out!
"Greatest Dealer!"
Awesome Team Of People, Family Friendly, Great Inventory, Salesman- Danny Greated Us And Showed Us The 2 Cars We Had Interest In, Very Helpful, Management And Finance- These Guys Went the Distance to Help Me Get The Right Car Within my Budget And Offered Exeptional Deals, And It Never Hurts That The Wife Loves Her New Truck, Will Definately Buy From Here Again Thanks For The New Ride Guys, ¿
"Great Place To Find High End Cars"
We were visiting friends and have been looking to upgrade our SRX with a newer model. My husband was always on the Car.com and found one at Car Star Motors, so we decided to stop on the way out of town. We called and set up an appointment with Danny our sales person. There were so many high end cars we had to try a different model, but ended up buying the SRX. John the manager was very helpful and our transaction went smooth. Danny stayed until we completed out buy and even helped move our stuff from our old car. Everyone was friendly and helpful.
"Ignored. No Response From Dealer."
Will never refer anyone or shop at this dealer. No acknowledgment,
"Dont Be Fooled!"
05-21-2014
...by the appearance of the facility, this place is top notch! My wife and I were looking for vehicle that suited our needs, and this dealership had it. The entire staff from the salesman to the financial guy were very professional and personable making our buying experience a great one. Although this dealership maybe lacking in the glam and glitz of big name dealerships it makes up for in the types of vehicles they carry as well as the staff that is employed there. I definitely would recommend this dealership.
"This Is My New Favorite Place For Buying A Car"
10-22-2012
Its a comparatively small dealership, but they seem to have quite a selection of quality cars. I test drove few of them and they not only looked great but drove great too. Finally I decided to purchase a Lincoln Navigator. The customer service is at the highest level I experienced so far in the car business. I met a group of nicest guys in this dealership. So overall, I give 5 stars for these guys and recommend this place! Thanks guys, see you next time))
"Purchased My First Used Car From A Smalldealership"
09-30-2012
I purchased my first used BMW 745 from car star motors. They are small size dealer but offer great service that u would get from high end dealerships. I think they are family runed business. I never thought I would buy from small dealer but they changed that idea in me. Great service and all the staff were great. I would most defenatly refer and buy another car from the again. Thanks for everything and see you soon. I am enjoying my car.
"I Love My Car"
09-04-2012
I just left from this dealer with my dream car. They madE it happen with the credit I had. All I have to say is thanks guys for everything you did for me. I must say for a small size dealer they carry super clean cars. Thanks again
"5 Stars For Car Star Motors"
I give 5 stars, since they really have a great selection of only clean cars. In addition, the customer service is excellent and they really did the buying process easy as Ive never experienced during my previous car purchases. Im very happy with my Range Rover and with the service I got at this dealer
"Great Service And Cars "
I PURCHASED A 2005 BMW 530 FROM THEM WOOOW CLEANEST USED CAR I HAVE EVER SEEN. IT WAS SO EASY WITH THEM, I WAS IN AND OUT, NO HASSLE NO GOING BACK AND FORTH. THE GUYS ARE VERY HONEST AND GREAT. GOING BACK TO GET MY MOM A CAR AS WELL. I RECOMMEND ALL MY FRIENDS TO THEM FROM NOW ON ..THANKS GUYS
