AutoNation FIAT South Bay in Hawthorne, CA

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"Fun Cars"


User

from Los Angeles, Ca

Recommended? Yes

Purchased? Yes


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They took very good care of me. While my car was being repaired they paid for nr rental too.

"Great Service "


User

from Lynwood, CA

Recommended? Yes

Purchased? Yes


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I called and spoke to Pedro Rees and said Im tired of being lied to and jetted around by car dealers. Ive been looking for a car for a week so just let me know up front what you can do for me. He took all my information down and called back shortly and said come on in. I was pleasantly surprised to be greeted so warmly and got right to business. It was quick and efficient. I got a great car at a great price!!!. Im telling all my friends and family!

"Buying Experience At Autonation - Fiat 500e"


User

from Torrance, CA.

Recommended? Yes

Purchased? Yes


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Very good variety of vehicles to choose from. Dealer staff quick to help. We found the car we wanted and obtained a competitive lease rate. Our Salesman, Michael, was attentive and helpful. Overall experience was good - we left feeling satisfied with the overall experience. Two opportunities kept this experience from being ideal: 1) Ambiguity around final cost of lease - excessive moving numbers around to make deal appear more attratcive, rather than just providing best overall price, then discussing how much to put down and how much each month, and 2) Too many recommended additional services to add to lease while with Finance Manager - questioned why we didnt want them multiple times, which was uncomfortable. These added services would have dramatically increased the cost of the lease had we accepted.

"Friendly, Helpful Staff! Overall Great Experience!"


User

from North Hollywood, CA

Recommended? Yes

Purchased? Yes


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Pleasant experience from start to finish! I was shopping around for a 2009 Mercedes-Benz CLK350 Convertible and inquired with a few different dealerships. AutoNation Fiat South Bay not only responded in a prompt manner but was the most helpful in answering any questions I had. They also had great prices in comparison to other dealers listed. The associate I spoke to in the morning let me know that he would not be in by the time I arrived later that night but informed me that there would be an associate able to assist me. I was coming from North Hollywood and got off work around 6pm which is also another reason why I considered checking them out because of their late hours! I arrived at about 7:30pm and David Arellano helped me out and was absolutely wonderful!!! He was very patient, helpful, and not once did I feel rushed or pressured into making a purchase. The only concern I had was that I spoke to someone over the phone earlier in the day about the car including an auxiliary input. The associate said he believed the car did include an aux input but I found out when I arrived to the dealership that it did not. However, David was able to take a couple hundred off the total of the car for any inconvenience or cost it would be to get one installed! The entire process of completing paperwork lasted til after their closing hours but David was very kind, accommodating, and even let me borrow a charger for my phone! He clearly goes above and beyond to keep his customers happy and has been great with following up as well. I am very satisfied with my purchase and experience. I would definitely recommend David and this dealer to a friend!

"Pedro Was Great. Fiat Was Great. "


User

from Hermosa Beach, CA

Recommended? Yes

Purchased? Yes


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Leased a Fiat 500x. Pedro was a superb sales person. Would tell everyone to buy from this dealership.

"2007 Bmw X5"


User

from Carson, ca

Recommended? Yes

Purchased? Yes


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Bought an X5 recently from this dealership. Have had plenty of places ive been to (7cars), but this has been my most enjoyable so far. Pedro (my namesake) is absolutely awesome. This guy, one of the best salesperson and person I have had the opportunity to meet. The manager and finance were also top notch. Did everything they could and some. Overall I wish they sold more than just fiats(not a fiat fan unfortunately), but if they ever opened up a bmw dealership or I decide to get another used bimmer, they are going to be the first dealer I look at.

"They Got Me My Car!"


User

from Arcadia, CA

Recommended? Yes

Purchased? Yes


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Im enjoying my new car very much. My children all loved it. Even my usually quiet 16 year-old son cracked a smile when he saw our new car. Im very glad for the help, Pedro Reyes & the Finance team did in getting me financed and appreciate that the whole process was smooth and quick. Im glad I listed to my moms recommendation to try Auto Nation for my car purchase. Ill definitely keep them in mind for my future purchases and share my experience with my friends and family. Highly recommend Pedro Reyes and the entire AutoNation team.

"Service"


User

from Redondo Beach, CA

Recommended? Yes

Purchased? No


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Salesman was nice and knowledgeable. He answered our questions and gave excellent advice.

"Awesome Service"


User

from Hawthorne, California

Recommended? Yes

Purchased? Yes


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I have a great and professional services friendly personal

"Super Service, Excellent Customer Care"


User

from Reseda, California

Recommended? Yes

Purchased? Yes


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No, hassle, to the point. Pleasant to deal with. I had a very positive experience.

"Fiat 500l Repair"


User

from Los Angeles, CA

Recommended? Yes

Purchased? No


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I went to this Fiat dealership because suddenly after being out of town for 10 days, my battery seemed to be dead. When I arrived at the service department, Mike Garcia, the service manager, looked up my cars history and told me that months ago Fiat was notified that the battery can drain even when the car is off, and that I should have had it repaired at a dealership for free. I had taken the car in twice to another dealership, to have a recall done and an oil change, and they should have done it then, but no one there even mentioned it to me. Mike proceeded to get my car into the service department quickly and it was taken car of quickly. He was friendly, courteous, helpful and very professional. I felt like I was really being taken care of by him. I now will take my Fiat there any time i have a problem... They are great!

"Got A Used Car With Perfect Condition"


Anne Taylor

from Torrance, california

Recommended? Yes

Purchased? Yes

04-28-2015


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they showed me a good price, carfax and test driving. and also 3days free return if I didnt like my new one. the car is pretty good condition. my mechanic friend was also suppriesd by the cars condition.

Response from AutoNation FIAT South Bay:

Thank you for your kind words! We sincerely thank you for your business and hope to continue serving you for many years to come.

"Surprisingly Good Car Buying Experience"


Anne Taylor

from Hermosa Beach, CA

Recommended? Yes

Purchased? Yes

04-28-2015


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I had dreaded the whole car buying process. But David at AutoNation Fiat was great to work with and made my car buying experience much better than I ever expected it would be.

Response from AutoNation FIAT South Bay:

We are thrilled to hear of your positive experience with our dealership. We strive to provide our customers with excellent service in a professional and helpful setting. Please let us know if theres anything else we can do for you. Drive safe and see you on the road.

"Great Service, Fun Staff"


Anne Taylor

from Los angeles, Ca

Recommended? Yes

Purchased? Yes

04-28-2015


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Always great service and friendly staff. Buying was simple; dealership is small and personable. It does have better prices than other dealerships. Garage service has always been excellent. Wait time may longer but they do make sure they to do a good job. Highly recommend to speak to Mike and Pedro.

Response from AutoNation FIAT South Bay:

Thank you for taking the time to share your feedback with us. We appreciate your business. If you ever need any help, please give us a call!

"Great Car Experience"


User

from Los Angeles, CA

Recommended? Yes

Purchased? Yes


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Pedro at AutoNation helped make the buying of a new car for our daughter very easy. He and the staff there made what normally is a long arduous process quick and easy. Definitely would go back if we need a car in the future.

"Professional Service With Style!!!"


User

from Los Angeles, CA

Recommended? Yes

Purchased? Yes


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I was treated with great hospitality and professionalism from beginning to end!! No high pressure. Just top notch staff accommodating my every need and swiftly getting me through the steps involved in buying a car. I cant imagine getting better service at any high end dealership. These guys are what you want!!

"Great Experience"


User

from Los Angeles, CA

Recommended? Yes

Purchased? Yes


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My experience at AutoNation Fiat South Bay was great from beginning to end. I had visited many other dealerships in the area but none compared to the service that Pedro Reyes and the rest of the staff provided. He was knowledgeable, helpful, and pleasantly outgoing. Other dealerships (Nissan, Chevy) did not seem confident to discuss the electric technology, but I felt that Pedro really understood and explained it well. Im so happy with my 500e and would definitely refer a friend to this dealership.

"Purchase Great, Service Bad"


User

from Hermosa Beach, CA.

Recommended? Yes

Purchased? Yes


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The purchase process was very easy and transparent. But their service department is not very good. I had to go to a Fiat dealership 20 miles away to fulfill a recall notice. The manager seems to be a little over his head.

"Very Happy With My New Car Purchase"


User

from Redondo Beach Ca

Recommended? Yes

Purchased? Yes


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Everyone was extremely curtious, and easy to work with. I had a price in my head that I wanted to work with, and they were happy to work me on that. I walked out with the car I wanted for the price that I wanted. Very Happy

"Great Overall Experience"


User

from Hawthorne, CA

Recommended? Yes

Purchased? No


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Pedro was a fantastic salesman to work with. He was just the right bit excited and knowledgable at the same time. He took time to explain things and has been very available post purchase.

"Great Sales"


Anne Taylor

from Los Angeles, CA

Recommended? Yes

Purchased? Yes

12-29-2014


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Great sales person , made buying process so easy Davide Casiello was very helpful

Response from AutoNation FIAT South Bay:

Thank you for taking the time to share your feedback with us. We appreciate your business. Its good to hear our team is living up to the promise of providing fantastic service to our customers.

"Autonation Found The Perfect Car For Us!"


User

from Hawthorne, CA

Recommended? Yes

Purchased? Yes


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Pedro Reyes was handpicked from the home office of AutoNation to assist us with the purchase of our car. Very knowledgeable and helpful -- no pressure.

"We Need More Davides In The World Of Car Sales!"


User

from El Segundo

Recommended? Yes

Purchased? Yes


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Davide Casiello was amazing. We had a ton of questions as this was our first electric car. Davide was patient, and he was quick to research anything out of the ordinary. He did a fantastic job throughout the sales process. Davide walked us through every feature of the car and helped us get the electronic features set, even paired my iPhone! Bottom line, we would do business with Davide anytime and frankly, we need more Davides in the car sales world!!!

"Great Service,very Friendly Helpful & Professional"


Anne Taylor

from Hermosa Beach, CA

Recommended? Yes

Purchased? Yes

11-10-2014


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I went in to Fiat just to test drive a car. Pedro Reyes certainly helped in my process to make me feel comfortable but not pressured in to getting my new electric car. He followed up with me and reassured me and let me take my time.I finally decided that this was the right choice for me. I love my new Fiat electric car and all the benefits. I highly recommend getting one and getting it from this particular vendor. They were very friendly, professional, accommodating, and well informed.

Response from AutoNation FIAT South Bay:

Thanks so much for the warm recommendation of the team here at AutoNation FIAT South Bay. If you ever need help, just give us a call.

"Great People To Do Business With"


Anne Taylor

from Altadena, CA

Recommended? Yes

Purchased? Yes

10-30-2014


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I visited these guys in hopes of purchasing a used car. In fact, I did purchase one from them, which, sadly, I had to return soon thereafter due to unforeseen circumstances. Throughout the experiences of both purchasing and returning the car, the staff was fantastic: friendly, helpful, straightforward, and very easy to do business with. Vanessa was a pleasant and thoughtful sales representative who was as interested in making me and my parents comfortable as she was in making her sale, Dan was honest with me on pricing and worked hard to make the car fit within my budget, and David made the payment and paperwork as clear and simple as possible. Even when I had to return the vehicle (note that theyre kind enough to include a 3-day money-back guarantee on their used cars), everyone was as nice and helpful as theyd been in the hours leading up to the purchase. At all ends of the transaction, these guys are great. If you have a chance to do business with them, I highly encourage it!

Response from AutoNation FIAT South Bay:

Thanks so much for sharing your story with us, Josh. We are happy our team was able to help make your experience a positive one. We hope to be of service again in the future!

"Do Not But From This Dealership!"


Anne Taylor

from Los Angeles, CA

Recommended? No

Purchased? Yes

09-10-2014


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We bought a "new" 2014 Fiat 500 1957 edition on 8/10/14. The check engine light came on the night we bought it. We took it in the following Saturday am for "repair", but have yet to get the car back...it is September 4th! They are saying the car needs a part that is VIN specific and keep telling us it is "on order". We have been given 3 divert dates for this elusive part, but each time it is supposed to be in we call and are told "oh we cant get it yet...hopefully blah blah blah. There is no end in sight. Neither the arrogant service manager nor the defensive general manager seem the least bit concerned. They just say "sorry" and brush us off...treating us like we are the problem. Extremely shady business practices. Do NOT purchase from this dealership!

Response from AutoNation FIAT South Bay:

Yahiro, we apologize for your negative experience at AutoNation FIAT South Bay. Our team takes pride in maintaining excellent business relations and providing our customers with quality services for their vehicles. If youd be willing, please call our General Manager at (424) 777-3980 to ensure that your next visit with us provides more positive results from our staff. We look forward to hearing from you soon.

"Autonation South Bay Fiat"


User

from Manhattan Beach, CA 90266

Recommended? Yes

Purchased? Yes


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Great service, Manager, Jim Yates, a real winner and very accommodating. Care is great fun and very much worth the purchase.

"Very Pleasant Place To Go."


Anne Taylor

from Los Angeles, Ca

Recommended? Yes

Purchased? Yes

07-21-2014


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Mr.M.Garcia at Auto Nation in South Bay was a Godsend for me. He is always very kind, helpful and informative. I went in one day because i was having trouble with my seats, he not only helped me, but he was extremely patient. That goes a long way with a customer, because its a turn off when a person does not take time with you. I really appreciate his work ethic. Y. Hardgraves

Response from AutoNation FIAT South Bay:

Were always happy to help our customers at AutoNation FIAT South Bay. Its great to hear that we could be of such help!

"Fiat 500 Service Visit"


Anne Taylor

from Gardena ca

Recommended? Yes

Purchased? Yes

05-29-2014


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great dealership and people called in early got an appointment same day, as soon as we did the apaperwork it was off to be serviced fantastic

Response from AutoNation FIAT South Bay:

Thank you for taking the time to share your feedback with us. We appreciate your business. Thank you for this feedback!

"Excellent Service!"


Anne Taylor

from Long Beach, CA

Recommended? Yes

Purchased? Yes

03-21-2014


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I am so pleased with the buying process of my new Fiat. Jeff Zelaya and James Yates made the transaction so easy. I was able to do all the negotiations over email and knew exactly how much I would be spending when I walked in. In fact, James even got back to me to let me know there would be a $6 increase. This is the only dealership that did this! The others just wanted to get me on the lot to give me a hard sell. I will definitely purchase again from Autonation South Bay Fiat.

Response from AutoNation FIAT South Bay:

Hi Neva! We are happy you enjoyed working with Jeff and James to purchase your new Fiat. Were glad to hear that youve been well taken care of by the team and that your sales experience with us was an overall pleasant one. Happy motoring!

"Excellent Service!"


User

from Long Beach, CA

Recommended? Yes

Purchased? Yes


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I am so pleased with the buying process of my new Fiat. Jeff Zelaya and James Yates made the transaction so easy. I was able to do all the negotiations over email and knew exactly how much I would be spending when I walked in. In fact, James even got back to me to let me know there would be a $6 increase. This is the only dealership that did this! The others just wanted to get me on the lot to give me a hard sell. I will definitely purchase again from Autonation South Bay Fiat.

"Excellent Service!"


User

from Long Beach, CA

Recommended? Yes

Purchased? Yes


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I am so pleased with the buying process of my new Fiat. Jeff Zelaya and James Yates made the transaction so easy. I was able to do all the negotiations over email and knew exactly how much I would be spending when I walked in. In fact, James even got back to me to let me know there would be a $6 increase. This is the only dealership that did this! The others just wanted to get me on the lot to give me a hard sell. I will definitely purchase again from Autonation South Bay Fiat.

"Range Rover Purchase At Autonation Fiat South Bay"


User

from Snoqualmie, WA

Recommended? Yes

Purchased? Yes


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I found a 2008 Range Rover online from AutoNation FIAT South Bay last week that I was interested in. I called the dealership and spoke with Gabrielle Isbert and after talking with her for a while, I decided this was the car I wanted to purchase. I gave her my down payment and I took a risk on this since I live almost 1200 miles away from the dealership. I got a flight down the next day and she picked me up in the car at the airport and drove me back to the dealership. The car was BETTER than it was described online and over the phone. Everyone at the dealership was nice and not pushy at all. The financing was easy and explained well by David Amundson. Gabrielle was great to work with and absolutely wanted to make sure the car was what I wanted before driving on my way back home. Great service, great deal, great car. I love my car! Thanks Gabrielle and AutoNation FIAT South Bay!!

"See Gabrielle Isbert Autonation Fiat South Bay"


User

from Snoqualmie, WA

Recommended? Yes

Purchased? Yes


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I found my 2008 Range Rover online and it was exactly the car I was looking for. I called Gabrielle Isbert at AutoNation Fiat South Bay and after speaking with her, I decided this was the car for me and gave her a credit card for my down payment. I flew down to LAX and she picked me up at the airport and brought me to the dealership. Of course I was a little nervous about purchasing a car sight unseen but when I saw the car, it was exactly as described. Everyone at the dealership was very friendly and not pushy at all. The purchasing process with David Amundson in the finance department was easy and I was soon on my way driving 1150 miles home. I highly recommend you purchase a car from Gabrielle.

"Great Experience At Auto Nation"


User

from Compton California

Recommended? Yes

Purchased? Yes


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My experience at Auto Nation Fiat was pretty much a great success. I had the privilege to meet a great salesman "Joe". He made buying my Lincoln Aviator easy. I am very happy with my purchase. The staff there are very friendly.I highly recommend any one whos looking to buy a car give Joe a call

"Friendly, Helpful, Courteous And Quick"


User

from Los Angeles, Ca.

Recommended? Yes

Purchased? Yes


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Everyone from the Sales Associate, to the Financial manager to the Sales manager were extremely helpful and were sensitive to my needs. Auto Nation is definitely the place to go for all around customer service.

"Fiat 2012 Purchased At Auto Nation"


User

from Manhattan Beach, CA

Recommended? Yes

Purchased? Yes


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Pedro Reyes helped me to pick out the best Fiat for my needs. Pedro assured me that he would help with any future needs for my vehicle. He is very friendly and knowledgeable about the inventory at Auto Nation. I would recommend him very highly to anyone looking for a car at Auto Nation. I am very happy with the entire process at Auto Nation and everyone I came in contact with was extremely helpful and friendly. My Fiat is fun to drive, great to look at and it gets good gas mileage. The price was right on point for the year and mileage of the 2012 model that I purchased.

"500e Fiat (electric Car)"


User

from Pacific Palisades, CA

Recommended? Yes

Purchased? Yes


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I love my 500e. Gabrielle Isbert is amazing. Any one interested in buying/leasing a Fiat should go immediately to AutoNation Fiat.

"Excellent Experience"


User

from Long Beach, CA

Recommended? Yes

Purchased? Yes


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Great experience overall. The team at AutoNation was knowledgeable, friendly, and NOT PUSHY! They took their time to understand what we were looking for, and was open to negotiate the terms. We walked away with a great deal in about half the time if we had went the traditional route with a car dealer.

"See Pedro! Buy A Fiat!"


User

from San Pedro, CA

Recommended? Yes

Purchased? Yes


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I walked in, was shown several options, then I told Pedro what I wanted and the obstacles we have to get past. Pedro took over and made it happen, best customer service I have experienced buying a car! Im very happy with my little car! Fiat Pop! Bobby

"Great Buying Experience"


User

from la puente,ca

Recommended? Yes

Purchased? Yes


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went to the dealership to look at another vehicle that they had but purchased another vehicle they had that fit within our budget and needs steve aldana took very good care of us he was very professional overall i would recommend this dealership to friends and family

"Love Fiat And South Bay"


User

from El Sugundo

Recommended? Yes

Purchased? Yes


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Got 500C here. Love my car. It;s so simple and FUN! Sales person Pedro was great. Everything was so smooth and easy. Thanks!

"Great Experience"


User

from Orange County, CA

Recommended? Yes

Purchased? Yes


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I recently purchased a Fiat 500c from this dealership and had a very positive experience. They had a GREAT selection and the staff was pleasant and helpful.

"Power Fiat Of S Bay"


User

from Los Angeles, CA

Recommended? Yes

Purchased? Yes


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I got a 2012 Fiat 500C everyone was very nice and helpful Adel the Mgr and the salesperson lady I want to thank all of them.

Subject to prior sale. Quoted price subject to change without notice to correct errors or omissions. Price may include applicable manufacturer incentives. See store for details. Price does not include sales tax or other taxes, tags, registration fees, government fees, smog certificate of compliance or noncompliance, emission testing charge, finance charges and dealer document preparation charges. Standard features are based upon trim level. Accessories, options and color may vary.

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