Boch Honda West in Westford, MA

Overall Rating:


Customer Service

Buying Process

Quality of Repair

Overall Facilities

"Great Customer Service!"


User

from Chelmsford, MA

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


My wife and I purchased new HR-V’s from Boch Honda West and it was a great experience! We had the pleasure of working with Zach. He was knowledgeable and explained everything thoroughly. He even stayed late to check in with us while we finished up on our financing. Also, had a great experience with the Finance Team. They did a great job on finding the financing that met our needs! Also, appreciated the fair offer they made on our trade-in.

"Adrian Is Awesome! So Is My New Car!!!"


User

from Leominster, MA

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Adrian was extremely knowledgeable and excellent to work with. He provided top-notch customer service and made sure we were 100% comfortable with our purchase. I would highly recommend going to Boch Honda and personally asking for Adrian, as you will truly enjoy your car-buying experience, (which can tend to be stressful), when working with Adrian! Thank you Boch and THANK YOU Adrian!

"Fast, Easy And Friendly"


User

from Bedford, MA

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:
Buying Process:

Overall Facilities:


Bought a 2017 CRV at Boch Honda West after going to another dealership that I did not like. Amy, my salesperson was very friendly and helpful and really knew the vehicle and all of its features. It was an incredibly easy and quick transaction!

"Great Dealership Great People"


User

from Lunenberg ma

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Thanks Amy Parent for helping my family find a great and most importantly, affordable vehicle! We love it!

"Honda"


User

from Westford ma

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


I had been searching for a new car for about 2 weeks and had no luck either the payments were to high or they wouldnt help me because of my credit. I went to honda and they were great!! Amy did everything she could to help me find a new car, and she did she was really nice and on top of everything. I will recomend honda to anyone i know looking for a new car. amy p, as well as 2 other gentlemen that helped me these last 2 days we really great i cant begin to express how nice it was to go somewhere and be treated so great and worked with the way they worked woth me, i believe that one mans name is craig and then the manager. I couldnt be happier with how everything turned out how great everyone really was and amy how helpful and easy to work with as well as flexable they were with me!!! Thank you!

"Well Cared For Used Car, Well Cared For Customer"


User

from Wakefield, RI

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Terrific experience, wonderful service, very happy.

"Hassle Free Shopping"


User

from Boston, MA

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Walked in knowing which car I wanted, walked out after no hassle the same day. Everyone treated me like we were old friends; very casual experience. Ill be back in a few years for another one.

"New Car Experience"


User

from Keene, NH

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


I drove all the way from New Hampshire to experience the excellent customer service at Boch Honda West and I was not disappointed. Thanks to the sales team for a smooth, professional sales transaction.

"Impeccable Sales With Genuine Care"


User

from Acton, MA

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


I am a returning customer because Boch Honda West has always provided me with top notch attention and concern. Starting with Sales, it is a refreshing experience to feel that as the potential buyer, the Sales people educate with great patience and do not "attack" you the moment you walk in the door. Nor do you feel like you are being "pressured" to make a purchase. Very professional. Good listeners. I should be specific and mention Jonathan Recupero, Sales who could not have done a finer job. As I moved to Finance, I again was astounded by the caliber of Rebecca Martinez. She made the paperwork happen without an inordinate amount of time. She did all she could to make me comfortable. Both of them made the process of leading a car a breeze. Jonathan was incredibly thorough and patient in teaching me all of the features/controls/settings. I drove out of the lot enjoying the Accord and thinking about how easy they made the experience. No stress...yes!

"New Honda Accord"


User

from Westford ma

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Had a really great experience working with Mark at Boch Honda in Westford. He was very gracious and helpful even though we went on a miserable, rainy day. Very happy we decided to come in.

"Boch West"


User

from North Billerica, MA

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Mark was incredible to work with and made the car buying process easy and pleasant. Highly recommend.

"Thank You Boch Honda West"


User

from Acton Mass

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


I had a great experience buying from Boch Honda West. The sales team was very attentive to my needs as well as what I was looking for and when it came time for the purchase the finance team did a great job finding very effective financing. I would reccomend Boch Honda West to any friend or family member. Great experience.

"Boch Honda West Is Great"


User

from Lowell, MA

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Came into find a car for my next venture in life as a Lyft/Uber driver. Amy helped find me a great fuel efficient vehicle to do what I needed it to do at a price I could afford. Bob in finance is pretty cool too. Nice people, nice place. Thanks guys.

"Great Experience With Amy!"


User

from Wayland, MA

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


We just bought a used CRV for my daughter from Boch with Amys wonderful assistance. She was very knowledgeable, as helpful as can be, listened to us and was not pushy which was not our experience at other dealers! We will definitely come back when its my turn for the new car!

"Great Experience!"


User

from Littleton, MA

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


This is my second Honda through Boch Honda West and Ive had a great experience throughout! Sales and Service take excellent care of everything and Ive been very happy.

"Great Dealership."


User

from Bolton MA

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


We have bought 2 cars from here and keep coming back for all service. They give great trade ins on used cars and deals on new cars. We have closer dealers to us but prefer to take the extra time to come to westford.

"Operation Coordinator"


User

from Chelmsford, ma

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


I had a wonderful experience. All were accommodating and helpful. I worked with Johnathan and Curtis who walked me through the process seamlessly. Jane Spellenberg

"Great Experience"


User

from Concord, MA

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


I recently purchased a CRV from Boch Honda West. Amy was very knowledgeable and helped me choose the car that was right for me and my family. Highly recommended.

"Very Satisfied"


User

from Cranston RI

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


After shopping for cars for over three months it was a pleasure to be assisted by Zach who was both friendly and knowledgeable. After dealing with many sales people before coming to Boch Honda West he was the first to make us feel like he wanted our business. At other ldealerships we didnt feel like a priority. If they didnt sell us a car that moment then they could could just move on to someone else. This was the first dealership that listened to our needs and was willing to work with us. Overall a very pleasant experience.

"Great Dealing With Justin"


User

from Dracut Ma

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


We walked in and Justin was already outside waiting for us very easy took us for a test drive there were no problems and very easy to talk to would suggest anyone purchase a vechicle through Honda Boch West Thank You!!!!!

"2015 Nissan Sentra Sv"


User

from MA

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


They were so friendly and very helpful! Received quick service and happy with all the workers! Highly recommended and love the car that purchase!

"Great Experience Top To Bottom!"


User

from Mass

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Great experience ! Would buy here again . Very professional.

"Great Sales Representative"


User

from Tewksbury mass

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Quick and painless. Great sales representative makes all the difference. Thanks mark

"Amy Parent"


User

from Fitchburg, MA

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


We just wanted to thank Amy Parent for giving such excellent customer service. Amy is very patient and friendly, she took her time to reviewed everything with us, and didnt rushed. Her services exceeded our expectations. We highly recommend this dealership to other people. Thank you Amy!! Lor and Mao Lee

"Great Experience"


User

from Ashburnham, MA

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Amy was fair, their finance department honest and worked for me like I was their only customer. This is how car buying should be. This team I highly recommend to anyone car shopping new or preowned

"New Car"


User

from MA

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Mark helped me find a great new car. Really tested him trying to figure out all my options. Mark was patient, kind, and most of all extremely informative about both the automobiles as well as the best financial option.

"Shopping For A New Car"


User

from Lowell ma

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Rebekah Martinez and mark Foley are awesome both went out of their way to get me in a new civic made the buying experience so much easier for me definitely recommend coming to Honda in Westford for a great buying experience

"New Car Buyer"


User

from Lowell ma

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Mark Foley was a really nice sales rep..he explained the car we purchased right down to every detail and made follow up calls to let us know what was going on up until delivery. We will refer him to anyone in search of a new vehicle.

"Retired Airline Pilot"


User

from Boxford, Ma

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


I put Zack and and Tom to the test in about 5 hours of selling, driving and negotiating. They were courteous, responsive, professional throughout and I ended up with a very good deal.

"Excellent Experience ! Thank You Amy Parent!"


User

from Westford, MA

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


I bought a used car thru Amy Parent and the overall experience was excellent. Amy consistently stayed in contact with me, had a few issues with the car resolved, worked with me on the pricing that met my needs. Overall, a great experience, thank you Amy!

"Amazing And Quick Service!"


User

from Natick, MA

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Boch Honda West made my first car buying experience quick and easy! They had exactly the car I was looking for and I walked away extremely satisfied with my purchase. Amy was knowledgeable, patient and helpful throughout the entire process.

"Fantastic Dealership!"


User

from Dracut

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


I just bought a car from Boch Honda West in Westford and I could not be more pleased with the car, the deal and the gentleman I had the pleasure of working with. Bob (the director) Chris (the manager) and Jonathan (the salesman) made the process easy, fast and totally stress free! They were friendly, personable and very down to earth. Probably hands down the best experiance Ive ever had buying a car. Thanks so much Boch Honda for the car and for the nice pens! :)

"Great Service!"


User

from Marlborough

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


I had a 95 Honda Civic for 7 years and, unfortunately, someone hit and totaled my car. My daughter and I were both okay in the crash. I was now in the market for a car, but I had to have a Honda Civic. After what I experienced no other car would do. I had never experienced buying a car before and was overwhelmed. The moment I walked in to Boch Honda I felt better. The atmosphere there is great. My sales consultant was CJ and he was super patient and helpful. I got the car I wanted and in the time frame I needed it in. The last day was hectic, and CJ made everything happen! I would give 20 stars if I could. GREAT CUSTOMER SERVICE!!!!

"Honda Fit"


User

from Westford

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Great experience! Friendly service and helpful staff. Highly recommended!

"Bought A New Car. Had A Great Experience!"


User

from Pepperell, MA

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Searched for a new car to replace my 11-year-old Honda Odyssey. For 218,000 miles, it carried scout troops and soccer teams, camping trips and family outings. When time to downsize and get an AWD vehicle, I test-drove a Toyota Rav4. It was comfortable and performed well, but I was disappointed with the gas mileage. So I headed over to Honda to look at the CRV. Also comfortable and performed well, and much better gas mileage! Also had lots of other great features. And the sales team at Boch Honda West was terrific. Zach Johnston was friendly and helpful, and did everything he could to help us drive away happy. Im now the owner of a Honda CRV! Looking forward to another decade of happy Honda driving. Thanks, Zach!

"Amy Is Outstanding!"


User

from Concord, ma

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Best sales woman ever! Knowledgeable, friendly, excellent customer service. I will absolutely buy another car from her.

"Customer"


User

from Littleton, MA

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Mark F. Was my salesmen and was very nice to work with. I went back to make the deal but Mark wasnt there, so Tim went extremely out of his way to help finish the deal. However, in the finance department there were more fees even though I explained several times to the sales manager Chris that I wanted to have all fees factored into the pricing. When I explained this to the man in the finance department, he said that he will get me a different sales manager yet it took many go-rounds and a great deal of time to get the issue resolved. I felt as though the process was dragged out trying to wear me down to make me give in to paying the extra fees.

"Fantastic Service"


User

from Westford, Massachusetts

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


As a first-time lease buyer, Justin was very helpful with my purchase. I was very pleased with the service and overall experience during my visit. I would recommend this dealer 10/10. Fantastic!

"Great Salesmen!"


User

from Haverhill, MA

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


I hate salesmen, but the 3 I dealt with on my visit were all Awesome!!!! No pressure, lots of info and options given regarding leading and buying. The best Honda Place around, worth the longer drive to go over to Boch Honda West!

"Above And Beyond"


User

from Hampden, MA

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


I was on the market for what I didnt realize was a more rare vehicle. I had initially given a down payment to another dealership who promised they would get me the car. After about a month and a half with no car, I took my money and came to Boch Honda West and started to work with Jerry. He went above and beyond by having the car I wanted shipped to the store, and then within a week I drove it home. Eternally grateful for him and so pumped to finally have my new car!

"Lease"


User

from Marlbourgh, ma

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


A+ Service right to the point. Very friendly and customer friendly. Best in the Boston area.

"Good Sales Experience"


User

from Newburyport, MA

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Amy Parent was great! She was friendly, professional, and knowledgeable.

"Amy Was Really Good"


User

from Taunton MA

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Amy made it real easy to complete my purchase of a 2017 Civic. Little bit of work getting some final documents together for financing... But overall it all went really smooth. I came here because Boch West had the best price! Would definitely recommend.

"Superb Salesman And Easy Process"


User

from Tyngsboro MA

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


The salesperson who sold me my car was friendly, honest, and never pressured me. Best dealership experience of my entire car shopping experience.

"Mrs No Title"


User

from Thompson Ct

Recommended? No

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


I got a Honda CR-V and I cant have it until the title comes in.

"Great Place"


User

from Littleton ma

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Quality of Repair:

Overall Facilities:


Everyone is so friendly and kind. Would recommend for service to anyone.

"New Civic Hatch"


User

from Westford

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Good pricing for new car. Waiting time can be proved.

"My New Car!"


User

from Westford, MA

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


What a wonderful experience with this dealership & the salesperson, Justin, who worked with me. I found the exact car i wanted in the perfect color! This is a place I would definitely recommend!

"Two Satisfied Customers"


User

from Chelmsford, MA

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


Car shopping was painless! We bought two cars within 1 month of each other and were able to take both home on the day of purchase.

"Great Experience With Boch Honda West"


User

from Chelmsford ma

Recommended? Yes

Purchased? Yes


Overall Rating:

Customer Service:

Buying Process:

Overall Facilities:


I purchased my new Honda Civic ex-l turbo from boch Honda west. We all liked this Civic. Experience with boch Honda Westfield is worth mentioning. Mark Foley was dealing with me. He is calm, honest , helping me a lot in this buying process.

Contact This Dealer

Send Us Feedback ×


Locating Vehicles In Your Area