Mastria Volkswagen in Raynham, MA

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"2017 Vw Gti- Peter Levesque"


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from New Bedford, Ma

Recommended? Yes

Purchased? Yes


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Mastria VW: Review 10/23/2017 Hello Everyone ! It’s time to write a review on my latest car buying venture. Im still going strong and steady. Since 2011, I have bought a brand new car EVERY YEAR, and then some ! Now, on with my review . I just purchased a brand new 2017 Volkswagen GTI from Mastria Volkswagen, located in Raynham , Massachusetts . My Salesman was Peter Levesque. Peter Levesque is a wonderful Salesman. I initially met with Peter, in June of 2015. I test drove the all new for 2015 VW GTI. Peter was very accommodating. He let me drive the 2.0 Turbo GTI with the DSG, as well as, a 6 speed manual transmission. I took to Peter and his warm and honest personality immediately . Unfortunately, it wasnt the right time for me to get into a new car. However , I did promise Peter I would be back to purchase a brand new Volkswagen from him . Despite having easy access to competing Volkswagen Dealerships, Peter’s personality and honestly had me sold when I met him the very first time. Therefore, I very much wanted to do business with him. I finally decided I wanted to add a Volkswagen GTI, to my miniature coral of cars. Therefore, I called Peter Levesque on Sunday, 10/15/2017, and made an appointment to meet with him that morning at 11:30am. I met with Peter at the Mastria Volkswagen Dealership and we discussed the desired car I wanted and my financial options. I told Peter, that I wanted a 2017 Volkswagen GTI, with a 6 speed manual transmission. We discussed the color I wanted. We discussed available rebates . My color choices were the Tornado Red, and Black Pearl Metallic. My first choice of color was Tornado red. Peter told me he had several Tornado Red Volkswagen GTI’s in stock, however, all Tornado Red models, were equipped with the Automatic DSG transmission. Therefore, I decided to go with my second color choice, that, of which, being Crystal Black Pearl, witch had a 6 speed manual transmission. I got $2000 in rebates, plus free replacement tires for life. They also gave me well above allowance on my vehicle I traded in. A free extra protection Warranty that would cover small dents, dings, scratches as well as protection for the gorgeous 18" rims on the car . I cant say enough about my 2017 Volkswagen GTI. It’s truly a Car I’ve loved for the last 40 years, the VW GTI. The original. The one and only. The one, by which, all other HOT pocket Rockets are judged. I finally got my VW GTI, that I’ve loved ever since my adolescence. Everyone at the Dealership was courteous , warm and professional. I cant say enough about Peter Levesque. Hes not only a good, honest Salesman. Hes a great , warm and caring person . These personality traits all shine through in the first five minutes after talking to Peter. His professionalism, and salesmanship shine through with such refined brilliance . Im very happy to have become a part of the Mastria Volkwagen family . Im more grateful to know Peter Levesque. He’s just an all around great guy. The General Manager, Mike Wilson, was also totally awesome, and did me a major solid on my trade in value. The Finance Manager, Ricardo Dordete, got me the lowest interest rate possible, and made it a hassle free done deal ASAP. Thank You Peter Levesque, not only for selling me a beautiful car, but for also selling me the experience of becoming part of the Mastria Volkswagen family . Now, that is PRICELESS !! Thank You Timothy B. Wood

"My New Vw"


User

from Dartmouth,Ma.

Recommended? Yes

Purchased? Yes


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I enjoyed my recent purchase of a new Jetta on 10/13/17. I was treated fairly by Kerry Strickland whom I found to be most knowlegable about the product. This is our 20th VW since 1956. Our VWs have been serviced at Mastria for several years. They do an excellent job.

"New Suv For My Wife"


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from Raynham, MA.

Recommended? Yes

Purchased? Yes


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Awesome new car buying experience. From the salesperson to the finance guy, to even the General Manager. What a pleasure it was to go through this buying experience. My wife got the vehicle she could only dream about. We are both very happy with our new VW Atlas.

"Really Good Service"


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from Dallas, Tx

Recommended? Yes

Purchased? No


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Good service been coming here for my past repairs and dont have any complaints. Get service with or without appointment.

"Volkswagon Jetta"


User

from Raynham, ma

Recommended? Yes

Purchased? Yes


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I was looking for a used Volkswagen Jetta to replace a car that had been totaled. I had been to a couple of other dealerships prior to visiting Mastria VW, and was not treated as well. The staff at Mastria VW were friendly, welcoming, and helpful. They treated me with respect and kindness. Kyle Rego was the salesman who sold me the car, and he was courteous and professional. Kyle listened to me regarding what I needed for a vehicle, and how much I wanted to spend. He was not pushy or overbearing. Car shopping is not my favorite thing, but at Mastria VW it was a pleasant experience.

"Elizabeth Smiddy"


User

from Raynham, MA

Recommended? Yes

Purchased? Yes


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Everyone at Mastria Volkswagon in the past with my old car were so helpful when I brought it in for maintenance so I decided to buy a used car from them and they met my needs and I am very happy with the incentives with my purchase of a fairly new 2017.

"Outstanding Services - The Team At Mastria Vw"


User

from Needham, MA

Recommended? Yes

Purchased? Yes


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It was my best car buying experience at Mastria VW. Great team work and happy environment. I want to thank the followings staff for their great services: - Craig Gravern - for quoting me the best price for the 2017 Tiquan and scheduling an appointment for test drive; - Michael Wilson - for getting me a replacement Tiquan when mine (it was scheduled for test drive) was sold the day before my scheduled day for test drive; -Kyle Rego - for bending backward and so accommodating to drive the new car 40 miles to my house to let me test drive because it was not available for me when I was at the shop. You are super. Special thank for his patient and consideration. -Ricardo Dordete - for giving me the best financial advice and great price for my new car. Great team to work with. Thanks you all!

"Outstanding Services - The Team At Mastria Vw"


User

from Needham, MA

Recommended? Yes

Purchased? Yes


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It was my best car buying experience at Mastria VW. Great team work and happy environment. I want to thank the following staff for their great services: -Craig Gravern - for quoting me a great price for my 2017 Tiquan and scheduling an appointment for test drive; -Michael Wilson - for getting me a replacement Tiquan when the one was held for me for test drive was sold before my scheduled day; Kyle Rego - for bending backward and so accommodating to drive the new car 40 miles to my house to let me test drive because the car was not available when I showed up for my appointment. You are super. Special thank for his patient and consideration. -Ricardo Dordete - for giving me the best financial advice and great price and coverage for my new car. Great team to work with. Thank you all!

"Passat"


User

from Middleboro, MA

Recommended? Yes

Purchased? Yes


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Ive been going to this VW dealership since I bought my first Passat there in 2013. The staff has always been accommodating, friendly, and informed. I look forward to servicing my "new" Passat at Maastria for many more years.

"Still Waiting Fo An Answer."


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from Medford, Mass

Recommended? No

Purchased? No


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I sent a text about a vehicle on a Friday night and received a call on Saturday filled out the loan application and sent it in, here it is Thursday and still no call from them when they told me they would call either way. What a great salesman that represents the company.

"Traveling In Area"


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from Venice,Florida

Recommended? Yes

Purchased? No


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While on the road we needed coolant as a red light went on. Mastria took us in immediately and we were back on our way. They could not have been nicer!

"Purchase"


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from Somerset, MA

Recommended? Yes

Purchased? Yes


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I would like to express my sincere appreciation for the outstanding service Kyle Rego, as well as the team at Mastria have given me throughout my recent car purchase. I had the pleasure of working with Kyle at Mastria Auto. My car had died the day before and I had no idea what kind of car I wanted. Kyle made the time to meet with me last minute, to help me find a car. After test driving multiple cars (Volkswagen, Mercedes and BMW), I was able to work with Kyle to find the perfect car for me. He is extremely personable, professional, and knowledgeable. He listened to my budget, as well as my needs and was able to assist me in choosing the Mercedes C300. I could not be happier with the car, or my experience at Mastria! I highly recommend purchasing a vehicle from Kyle at Mastria Volkswagen!

"Great Service Department Great People To Work With"


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from Brockton mass

Recommended? Yes

Purchased? No


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Did not buy my car here bought it from another Volkswagen dealership it was leaking water on the inside the original dealership could not fix it I brought the car here service department fixed it in 2 days where the other dealership had it for different occasions the other dealership gave me a hard time told me I had to live with it this dealership did nothing but treat me great would go back there in a minute say enough good things about the service department

"Very Pleased With My Experience At Mastria"


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from Rhode Island

Recommended? Yes

Purchased? Yes


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Great inventory, happy environment, awesome employees, very organized. I have to thank the two gentlemen I worked with for making it such a smooth an easy process for me Ricardo Dordete and Kyle Rego I appreciate the work you guys out in Ill definitely be a returning customer.

"Best Dealership Around"


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from Wareham,MA

Recommended? Yes

Purchased? Yes


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This is one of the friendliest and nicest dealerships I have ever been to. I recommend this dealership for anyone looking to get a reasonable priced vehicle with a good warranty. Kyle Rego was one of the best sales men I Ive ever met. I recommend this dealership and Kyle to everyone in the market for a Volkswagen.

"Best Beetle Buying Experience!"


Samantha Custodio

from Lakeville, Massachusetts

Recommended? Yes

Purchased? Yes

06-16-2017


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Stopped in on Sunday to test drive a Beetke convertible. Kerri Strickland was able to assist me so well that I drive it home same day. Everything was signed, registered and inspected by Wednesday. Best car buying experience ever. Thank you so much.

Response from Mastria Volkswagen:

Thanks again, Kera! Your business and feedback is much appreciated.

"Fantastic Experience"


Samantha Custodio

from Lakeville, MA

Recommended? Yes

Purchased? Yes

06-16-2017


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Best car buying experience ever! So relaxed and easy. Kerri was very accommodating and professional.

Response from Mastria Volkswagen:

Thank you for your comments, Kera. We greatly appreciate your business and were glad to know you enjoyed your purchase experience!

"Positive Experience From Start To Finish"


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from Dennis, MA

Recommended? Yes

Purchased? Yes


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I live on Cape Cod and when possible I like to keep my business here. The local dealership was not interested in dealing when I asked if they would match a price quoted to me from Mastria. I was told -very nicely- that the price I was looking to get was below their cost and they could not match it. From there on I dealt with Ben at Mastria VW. I got a great car at an exceptional price and the folks at Mastria could not have been nicer. I highly recommend this dealership.

"Great Buying Experience"


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from Taunton MA

Recommended? Yes

Purchased? Yes


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I bought a 2017 VW Passat SE with Techology. The dealership was very helpful as I was turning in A Jeeta TDI. They allowed me to take delivery of the new car prior to my buyback date. Kerri Sticklsnd and the Sales Manger were extremely helpful. Very low pressure sales. Received a great deal on the price. Would highly recommend the car and dealership to anyone searching for a new VW or used car!

"New Passat"


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from Rochester

Recommended? Yes

Purchased? Yes


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Great overall experience my second vehicle from the mastria group Kyle Rego a sales person was great the application for financing was simple and very quick overall great experience would recommend highly

"Excellent Service"


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from Lynn, MA

Recommended? Yes

Purchased? Yes


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Kyle was the man! He helped me with finding the vehicle that was right and did not pressure me into buying a car.

"Best Car Buying Experience I Gave Ever Had!"


Samantha Custodio

from North Dighton

Recommended? Yes

Purchased? Yes

03-06-2017


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The best car buying experience I have ever had! Everything was smooth and easy! I had no problems salesman, Nice and knowledgeable!

Response from Mastria Volkswagen:

Thank you for the kind words Anthony!

"Great Experience"


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from Somerset ma

Recommended? Yes

Purchased? Yes


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Very professional staff highly recommend this dealer to anyone looking to buy a vehicle

"Good Service"


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from Boston, MA

Recommended? Yes

Purchased? Yes


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Had a real smooth process at purchasing a vehicle at a fair price. Devin was real helpful and courteous when I had any questions. There was never a feeling of being pressured to buy my car. Id definitely recommend working with Devin if you ever purchase a car at Mastria VW.

"Excellent Experience"


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from Bridgewater, Ma

Recommended? Yes

Purchased? Yes


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The staff at Volkswagen Mastria made my car leasing experience easy. The sales manager explained all of my options to me and I never felt pressured. Kerri and the rest of the staff were very friendly and provided great customer service. I am loving my new Jetta! Thanks Kerri!

"Sales Rocked It"


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from Chicopee MA

Recommended? Yes

Purchased? Yes


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My sales agent was amazing, she made any complications easy for me as the customer. Without her the experience would not of been the greatest.

"Pleasantly Surprised"


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from taunton mass

Recommended? Yes

Purchased? Yes


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we saw the ad on line...we stopped in and took the car for a ride and drove it home the same day with a smile....happy wife, happy life

"Mastria Volkswagon"


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from Bourne MA

Recommended? Yes

Purchased? Yes


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Every single person at Mastria Volkswagon was professional and kind. I had the pleasure of working with Mastria Suburu, GMC, Mazda, Nissan and decided on Volkswagon.

"Mastria Vw"


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from Seekonk MA

Recommended? Yes

Purchased? Yes


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I had a great experience at Mastria VW in raynham and Amanda was great sales person. No pressure at all

"Very Pleasant Buying Experience With Kerri"


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from Plymouth, MA

Recommended? Yes

Purchased? Yes


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Leasing a car at Mastria VW was about as pain free as it gets. The sales woman Kerri was fantastic to work with and the entire process with quick and efficient!

"Mastria Auto Sales"


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from Fairhaven, Ma

Recommended? Yes

Purchased? Yes


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I really enjoyed my buying experience with Mastria. I loved the " no pressure" sales associate. Amanda was courteous and kept me informed with the questions I had. I would definitely purchase a vehicle from this dealership in the future.

"Good Experience"


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from Mashpee, MA

Recommended? Yes

Purchased? Yes


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Kerry Strickland made it very easy to do business with this dealership. I knew what I wanted and I knew the price I was willing to pay. She did not try to oversell me. She listened and followed up accordingly. I purchased a pre-owned car so its too early to tell whether or not I am happy with the service or the warranty. The only part of the process that I believe can be improved is the online appointments. When I made an appointment to see a car at a specific time, no one at the dealership knew I was coming. Luckily Kerri happened to be available.

"Excellent Buying Experience!!!"


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from Plymouth, MA

Recommended? Yes

Purchased? Yes


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I Just recently returned to Mastria Volkswagen to help purchase a car for my daughter from Kerri & the sales manager Steve. This was a absolute pleasant experience dealing with these 2 professionals. I will absolutely refer others there way & when my other daughter needs to trade her car in, I already know where I am going. Extremely happy with both of them.

"Best Experience!"


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from Falmouth, MA

Recommended? Yes

Purchased? Yes


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I found my VW Bug on line thru Cars.com - connected with dealership and poof, I am driving the car I wanted just a few days later. Everyone was great about working around my schedule, they followed thru with everything they promised and I am happy to report, I will be returning to see them regularly to be sure to take the best car of my bug.

"Love The Service, Very Professional."


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from MARLBOROUGH MA

Recommended? Yes

Purchased? No


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I would definitely recommend this dealership. Satisfied with their transparency.

"New Car Buying Experience"


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from Middleboro

Recommended? Yes

Purchased? Yes


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My new car buying experience with Mastria of Raynham was excellent. The staff was very friendly and helpful. They made everything happen fast and I would definitely recommend them to a friend.

"Best Vw Place In New England"


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from Taunton

Recommended? Yes

Purchased? Yes


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Ill tell ya .. I hate purchasing new cars and always get stressed out about it ,but Kerri made this purchase stress free even with subpar credit she made me and my wife feel comfortable with making a solid deal !! She never gave up on us and made me a great deal at the payment i wanted . Same with the management team Steve great guy and the finance guy all around great experience!! This will be the only place I will go too !! And also the guys that fix the cars very professional team they work on my old VWS. Thanks again Kerri and Steve

"Mastria Volkswagen Service Is Awsome!"


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from Rayham, Ma

Recommended? Yes

Purchased? Yes


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As soon as I walked in the dealership I felt welcome and was happy to meet the salesmen who did not push me to buy buy buy. I told him what i wanted and what i was interested in and was shown two different cars. Right off the bat I found what i wanted and it was affordable and i was not told to get the one with all the bells and whistles. The process was very calm and quick. Everyone was nice and I really appreciate that since a lot of other dealerships try to force you to buy the best. I am very happy with my 2012 Jetta and will buy from this dealer again when the time comes.

"Get The Car You Need With No Hassle, No Stress!"


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from Taunton, MA

Recommended? Yes

Purchased? Yes


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Kerrie S. and Charlie did an amazing job finding the car that suited my needs and wants. I was already a little stressed after car shopping for two days Memorial weekend with 0 results. Mastria Volkswagen was my last stop. They assured me there would be no stress or hastle, 30 min. Later I found my car! The whole process was smoother than I ever imagined. Thanks to Kerrie, I am a proud owner of Beautiful white 2016 Passat. Thanks guys!

"Great Dealership - Not Easy For Out Of State Buyer"


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from New York, NY

Recommended? Yes

Purchased? Yes


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I had been shopping for some while for a specific model/specification and found it here. Confirmed the price on the Internet and was told by their internet sales manager that they have "runners" that deliver vehicles to New York. A private sale on my old vehicle fell through and I ended up driving the 200 miles to Raynham from my NYC home to trade in my old car. Once time came to close the deal I discovered that Mass. does not issue temporary tags like many states and I would be unable to take the new car home that day (4/29). I went ahead with the deal anyway. Their finance manager had apparently taken the afternoon off and I was driven to the sister Buick dealership just down the road to conclude the paperwork; the salesman said he would be ready to pick me up in about 15 minutes. In fact, the transaction took almost two hours because the individual was unfamiliar with the other stores system. By the time I got on the road night work had started on I-95 and the excursion turned into a 14-hour day. Now I learned that they would not stand by the internet sales managers offer to deliver the car in NY state. They said that once they had registered the car in NY state their salesman might be able to meet me halfway to exchange the new car for my trade-in. I explained that I was pretty tied up with a conference and overseas travel for the next couple of weeks and would have to take delivery of the vehicle after 5/18. Once time came to pick up the vehicle, the meeting half-way offer was off the table just like the "runner" delivery so I made another 400-mile round trip. Despite the fact that they knew that I would be delayed picking it up they handed it to me with a temporary 10-day inspection sticker that had expired the day before. All-in-all a pretty frustrating experience. That being said, if I lived nearby I would shop without hesitation: -Their prices are very competitive -They honor the "ePrice" offered by email -They gave me a very fair deal on my trade-in -There is no pressure to buy any unwanted warranties or other add-ons, at least not in my case -The store is very appealing in its lay-out and the staff very friendly -The vehicle was delivered to me with a full tank of gas -They even refunded $44 that they had over-estimated for processing the NY state paperwork If youve done your homework, this is as close to a no-haggle deal as you will get.

"Best Dealership On The Rt44 Auto Mile."


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from Taunton, MA

Recommended? Yes

Purchased? Yes


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In August 2015, I purchased 2007 Toyota Tacoma pick up from a dealership that I thought, was the best we ever went to. That was true until a went to Mastria VW in Raynham. When we pulled into the driveway, I expected to be mulled down by a salesperson. I was not. They gave us the breathing room to get out and look at their vehicles. As I was approaching the dealership side door, we were met by Our salesmen, T.J Leslie. He was so non pressure, and spoke to us like he wasnt someone not trying to sell anything. The bond from us was instant. He explained the vehicle we choose and went along for the ride. When we got back, we sat down and explained our financial condition to him. He stated that their finance dept was the best and could get us financing. True to his word, they gave us the most money for our trade in and got approved. After taking the vehicle, I had to call them to fix a little issue I had with one of the air vents, that I didnt notice when I was test driving it. They got me right in and treated me like all customers should be and want to be. I have Never given ANY dealerships 5 stars, Ever!!!! Mastria VW deserves it. Just visit anyone of their dealership and you will see what I mean.

"I Love My New Car!"


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from Douglas, Ma

Recommended? Yes

Purchased? Yes


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I have been looking for a convertible for a few months. I checked around my area but wasnt seeing what I was looking for. When I checked cars.com they sent me a few emails for convertibles. I fell in love with the Audi A4. Mastria VW not only had one but they had my color, Blue !!! We sent an email back for an appointment. When we got there they were so busy that the manager ended up helping us! Everyone was very pleasant, and helpful! Thank you so much Richard Pacheco, I am beyond pleased with my car! Andrea C

"My Experience At Mastria Volkswagen"


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from Plymouth, Ma

Recommended? Yes

Purchased? Yes


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When I drove into Mastria Volkswagen I was unsure if I would be able to get another vehicle. Kerri Strickland greeted my daughter and I she was very sweet, great smile and not pushy which I admire, but very helpful I explained what I wanted to do and she sat us down and we went over what I was interested in doing and after she showed me some vehicles I wanted to trade in my car and get another one with the same payment that was suitable for me, we chose a vehicle that I liked and she was able to get what I was happy with. I felt very at ease with my decision and my experience with Kerri and Mastria Volkswagen that I would definitely tell others my experience and recommend this dealership to others. I drove home with a smile and a new car.

"Great Customer Service"


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from Dartmouth, Ma

Recommended? Yes

Purchased? Yes


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I recently bought a VW at Mastria VW in Raynham and I had great service. The salesman was very knowledgeable and easy to negotiate. The deal was straight forward and easy to finance. I would recommend this dealership to anyone who is shopping for a car.

"Amazing Service, Excellent Pricing, Timely."


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from plymouth, ma

Recommended? Yes

Purchased? Yes


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Had an excellent experience purchasing a pre owned vehicle at Mastria. Things were very simple and clear. Our sales Rep, Rashad was awesome and made sure that every detail of selling process was spot on. Thank you for creating an environment that was pleasant and very straight forward. I have no doubts that when I am in need of any vehicle, Mastria will make it priority to ensure that everything runs smoothly.

"Clean Facility, Friendly Staff, And Respectful."


Stephen Baker

from Fitchburg

Recommended? Yes

Purchased? Yes

03-15-2016


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Thank You for the great experince.eveyone was nice and respectful. the car buying process went smoothly.

Response from Mastria Volkswagen:

Thank you very much for your business and your kind words We are always seeking ways to improve our customer service experience with all of our customers Please feel free to contact me directly with any questions Stephen Baker General Sales Manager Mastria VW of Raynham 774-227-9915

"Great Service"


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from Brockton M

Recommended? Yes

Purchased? Yes


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I recently purchased a Lincoln MKX from Mastria Volkswagen and couldnt be happier. The entire staff made the whole process easy. Special thanks goes to TJ Leslie. He is an excellent salesperson who made the purchase fun. And a special thanks also goes to Richard Pacheco & Paul Andrade for all their Help.. thank you Antonia M.

"Personal & Professional"


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from Taunton, MA

Recommended? Yes

Purchased? Yes


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From start to finish our experience at Mastria VW was superior. we were not sure what to expect as we are leasing for the first time. Our salesman Josh Amaral was patient as we went through our process of understanding, calculating and recalculating. Josh and the team took the time to understand our needs and priorities. We left an excellent dealership with an a great deal on great car. Have you seen the hard-top convertible EOS ? We would recommend Josh and Mastria VW to our Moms.

"Great Car Dealership"


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from Fall River, MA

Recommended? Yes

Purchased? Yes


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I recently purchased a VW Jetta from Mastria Volkswagen and couldnt be happier. The entire staff made the whole process easy. A special thanks goes to Mike G. for his "no pressure" sales expertise. He is an excellent salesperson who made the purchase fun. Kudos go to Jen from the financial department who is very professional. She knows how to dot the is and cross the ts. I would definitely recommend Mastria Volkswagen to anyone looking to purchase a new vehicle.

"Great Experience,fast,honest,courteous"


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from Oak Bluffs,ma

Recommended? Yes

Purchased? Yes


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Kerri strickland salesperson & steve Baker salesmanager were both awesome to deal with

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