All American Ford Paramus in Paramus, NJ

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"Best Car Buying Experience Ive Ever Had"


User

from Hopatcong, NJ

Recommended? Yes

Purchased? Yes


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Our salesman Mike Lemley was friendly, attentive, and personable. More importantly, he extended sincere respect to both of us, and answered all of our questions without hesitation. He knows the ropes, and he knew the car!

"Great Service"


User

from Paramus, NJ

Recommended? Yes

Purchased? No


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The service department is great! Always quick and efficient! And they even washed my vehicle when the work was completed!

"Best Dealership"


User

from Glen Rock, NJ

Recommended? Yes

Purchased? No


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Your friendly and professional service from the initial valet person to the best service rep Jeannette and your great mechanics.

"Great Service!!"


User

from Paramus,nj

Recommended? Yes

Purchased? Yes


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Salesman was very helpful, took time to explain everything. Made the whole process of buying a car less stressful. Very happy with my purchase and would definitely buy from the dealership again.

"Great Service, Friendly Staff"


User

from Paramus NJ

Recommended? Yes

Purchased? Yes


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Friendly people, great prices, very honest. Dominic and Curtis were very intelligent and made the leading process smooth and there were no hidden fees.

"Great Location, Big And Clean. "


User

from Paramus, NJ

Recommended? Yes

Purchased? Yes


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Louis was a great sales person. He know about ford products. And was really friendly. I will do bussines with Louis again. With the managers..... Im not sure.

"Was Afraid Of Servicing At The Dealership."


User

from Paramus, NJ

Recommended? Yes

Purchased? No


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Janette Vaccaro in the service dept was a total pro. I blew out a tire and purposely avoided servicing at the dealership b/c I had in my head that it would be way more expensive. I went to 2 Sears auto, one in CT where I blew out tire and the one in Paramus, both tried to tell me I need 4 new tires on a car thats less than a year old. Janette walked me through, did depth measurements and told me I only needed one. Replaced my tire with a matching Michelin and had an alignment done. Even had my car cleaned for me. I will be back. Im no longer afraid of service at the dealership and I will be back. Saved me $650 as I almost had the guys at Sears talk me in to buying 4 new tires.

"Great Service!"


Digital Air Strike

from Paramus, New Jersey

Recommended? Yes

Purchased? No

06-12-2016


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Ed was all over making sure every detail was covered and had communicated all of it to the others who helped me and did a great job. Thanks!

Response from All American Ford Paramus:

Thanks for your awesome review, Michael! Im very happy to hear that Ed was of such great help to you. He takes pride in his customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and were glad that this was the case for you! Please let us know if theres anything else we can do for you. Kind Regards, All American Ford of Paramus Team

"Best Car Buying Experience Ive Ever Had"


Digital Air Strike

from Hopatcong, NJ

Recommended? Yes

Purchased? Yes

06-07-2016


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Our salesman Mike Lemley was friendly, attentive, and personable. More importantly, he extended sincere respect to both of us, and answered all of our questions without hesitation. He knows the ropes, and he knew the car!

Response from All American Ford Paramus:

Thank you for this excellent review, Rober. Mike is a great addition to our sales team and we are glad you had the opportunity to work with him. His ability to connect with customers, product knowledge, low-pressure sales techniques and friendly personality make him an irreplaceable member of our staff. We will be sure to pass along this great feedback. Until we have the opportunity to work with you again, be sure to check out our Facebook page! Kind Regards, All American Ford of Paramus Team

"Excellent Sales Team. Boris Was Exceptional. "


Digital Air Strike

from Paramus, NJ

Recommended? Yes

Purchased? Yes

06-07-2016


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This was easily the best dealer experience ive ever had. The process was smooth and the salesman came through with everything he said. Great communication and transparency.

Response from All American Ford Paramus:

William, thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car and make sure to like us on Facebook to get a hold of the latest deals. Kind Regards, All American Ford of Paramus Team

"Excellent Service"


User

from paramus, nj

Recommended? Yes

Purchased? Yes


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the attention for the sales person, was absolute amazing. he cares and took the time to understand what i need.

"Great Sales Rep. "


User

from NJ

Recommended? Yes

Purchased? Yes


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I like the fact that Elliot (our sales Rep) listened to what my husband and I were interested in and did his absolute best to cater to our needs. Unfortunately, I know that he can only do "so much" considering that he has a boss to account to but as a Sales Rep, I was very pleased.

"Trustworthy And Great Prices."


User

from Paramus, NJ

Recommended? Yes

Purchased? No


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Great prices for the work done, Joshua did not charge me for the one lug nut I asked to be replaced, and no work was recommended that I wasnt already aware of needing.

"New F150 Purchase."


User

from Paramus Nj

Recommended? Yes

Purchased? Yes


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My salesman Mike Lemley was fantastic. Mike treated me as if I was a friend. I would highly recommend Paramus ford to anyone.

"Awesome Sales Team, Beautiful Dealership"


Digital Air Strike

from Nee Jersey

Recommended? Yes

Purchased? Yes

05-24-2016


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My salesman was awesome! Tom Stass knew what we wanted and steered us to make a great decision on our car. We love it and the gas we are saving! He was kind and courteous to us. We love coming to a dealership that has such a great salesman and sales team.

Response from All American Ford Paramus:

Susann, thanks so much for taking the time to share your feedback with us! We know that buying a car is an important decision and its awesome to know that Tom assisted you in such an efficient manner. We work hard to make sure our guests have a wonderful experience at our dealership. Please feel free to contact us if you have any questions on your new vehicle. Regards, All American Ford of Paramus Team

"Great Salesman James Farrington"


Digital Air Strike

from Paramus,NJ

Recommended? Yes

Purchased? Yes

05-24-2016


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My salesman James Farington was great. Having lost my husband I have never gone for a car by my self James made the Car shopping very easy for me.

Response from All American Ford Paramus:

Mary, thank you and congratulations on your purchase! We are so very pleased that James could make your visit easy and hassle free, and we believe thats how every car buying experience should be. We are sincerely grateful for your business and enjoy your new car! Like us on Facebook to catch the latest specials! Regards, All American Ford of Paramus Team

"Honest And Helpful Sales Process"


User

from Paramus, NJ

Recommended? Yes

Purchased? Yes


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Daniel Lindsay was respectful of my time and straightforward while discussing pricing. He helped me find what I was looking for from another dealer and had the car brought in. While closing the sale he drove to my house to deal with something and get things wrapped up quickly. Top notch service.

"My Experience"


User

from MAYWOOD, nj

Recommended? Yes

Purchased? Yes


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This is my third lease with All American Ford. I love the atmosphere, the way they are attentive to your needs, and how they work with you budget wise. Jasmine Suarez was amazing and loves what she does from the minute I called her she took care of everything and it was perfect. Deaumus was also a great help and got me in there to see my new truck and helped me set up everything in my truck and was very patient. The paper signing is always long but this time around it didnt take that long at all. Very appreciative of all they have done for me and Im such a happy customer and plan to always renew my lease wit them. I recommend everyone to go and look for the car of their dreams.

"Great Customer Service"


User

from Paramus, NJ

Recommended? Yes

Purchased? No


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Took my new truck for its first oil change. Received great customer service from the second I pulled up until the I was leaving!

"New Ford Explorer"


User

from Paramus, NJ

Recommended? Yes

Purchased? Yes


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Salesman Jim Farrington was very helpful. They have a huge inventory across there several stores in NJ, so very likely they have your car, options and color in stock.

"All American Ford!"


Digital Air Strike

from Paramus New Jersey

Recommended? Yes

Purchased? Yes

05-08-2016


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that I wasnt treated like a sale. I felt like I was really being listened to. Also half the staff had to stay late because it was the end of the night. So thats definitly appreciated. I actually already recommended a friend to go down there.

Response from All American Ford Paramus:

Congratulations on your new purchase, Michelle! Thank you for taking the time to write about your experience with us. At All American Ford of Paramus, we are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. We appreciate the kind and sincere comments as well as the recommendations. We hope to see you again soon! Find us on Facebook; we offer exclusive specials for our likers. Kind Regards, All American Ford of Paramus

"Fusion Energy"


Digital Air Strike

from Paramus, NJ

Recommended? Yes

Purchased? Yes

05-08-2016


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Boris, our salesman, was extremely helpful and did not pressure us into buying a car. He took the time to answer all of our questions and made sure the car we were buying fit our needs and budget.

Response from All American Ford Paramus:

Toby, congratulations on your car! I am happy to hear you are enjoying your purchase. At All American Ford of Paramus, we strive to answer every question and address every concern, and it¿s encouraging to know Boris was able to show you dedicated and personalized service. We are committed to helping each customer get behind the wheel of a car that accommodates their lifestyle and includes all the features that makes it their dream vehicle. We look forward to working with you during your next service visit. Remember to find us on Facebook to receive access to our exclusive coupons. Kind Regards, All American Ford of Paramus

"Service "


User

from Paramus, NJ

Recommended? Yes

Purchased? No


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My service adviser, Jeannette Vaccaro,was very knowledgeable and accommodating. The service was performed within a reasonable time. I was completely satisfied.

"Excellent Sales & Personel "


User

from Paramus, NJ

Recommended? Yes

Purchased? Yes


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Tom Stass was extremely helpful with the type of car I needed and keeping the price in the range of what I was able to afford. Rob was patient in searching for vehicles that were advertised the online inventory and finding out their availability.

"Great Service!"


User

from Cliffside Park, NJ

Recommended? Yes

Purchased? Yes


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My sales consultant Curtis Villarreal was very helpful and worked just as hard as I did to help me get a car. Excellent customer service!

"Boris Best Sale Agent, Great Customer Service. "


User

from Hawthorne, NJ

Recommended? Yes

Purchased? Yes


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this is my third vehicle purchase at this facility they even delivery to my house plus they speak Spanish feel like Im back to my country love you guys thanks to Steve, boris and all employees.

"Excellent Service. Would Recommend To Anyone."


User

from Paramus, NJ

Recommended? Yes

Purchased? No


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My service adviser Joshua went above and beyond to accommodate my visit. He even arranged a drop off for me which was excellent. It saved me a lot of time.

"Great Service "


User

from Paramus, NJ

Recommended? Yes

Purchased? Yes


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Deamus was very professional and friendly and helped me out so much! Thank you very much for helping me with all your effort to get me my car!

"Friendly Dealership"


User

from New Jersey

Recommended? Yes

Purchased? No


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Everyone was courteous and very helpful. The waiting area was quite comfortable. There was ample parking for customers who were there for a service visit.

"Great Salespeople And Best Deals"


User

from Paramus, NJ

Recommended? Yes

Purchased? Yes


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Helpful and courteous salespeople and offering the best deal. All services and clean facilities. I received quick delivery of my new explorer,and received my registration and new plates within days.

"Professional Salesman "


User

from Rutherford, NJ

Recommended? Yes

Purchased? Yes


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I began researching certified pre-owned inventories at 12 different dealerships throughout New York/New Jersey two months ago. After reviewing everyones website and visiting their locations, I soon realized All-Amercian Ford had the broadest selection of low mileage vehicles with clean CARFAX reports. The night my family and I first walked into All American Ford, we were technically still in browsing mode. However, when we saw how well-maintained the vehicles were and when we met our salesman, Ansoni Romo, our thought process shifted from browsing to buying. Romo guided us through the process in a friendly and professional manner. He was able to answer all of our questions and also gave us an attractive offer on our trade in. In short, he made our decision easy and we couldnt be happier with our certified pre-owned Ford Explorer.

"Blendor Motor Repair "


User

from Paramus, NJ

Recommended? Yes

Purchased? No


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They gave me a ride home and kept the truck to complete the work. Applied the limited warranty and all valid possible coupons so the job was done at the best price. And I didnt have to wait!

"Great New Car Sales Experience"


User

from Paramus, NJ

Recommended? Yes

Purchased? Yes


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Salesperson JJ gave me his full attention for two appointments. I was able to test drive two different versions of the Edge. JJ made it clear that the dealership wanted to make me happy in order to make the sale.

"Lindasb"


User

from Westwood NJ

Recommended? Yes

Purchased? Yes


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Our salesman was very considerate of our needs and gave us several cars that fit within our budget and option preferences.

"All American Ford Is Terrific!"


User

from Paramus NJ

Recommended? Yes

Purchased? Yes


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This is my second lease with salesman Boris Valencia and he is the best. The fact that he has been at All American for years says something. Boris is professional, courteous and just makes you feel comfortable. This is so important because most hate the car buying experience. I was so relieved that Boris was still there after 3 years to help me again. I will recommend to all my friends.

"Fast, Courteous And Efficient Service."


User

from Paramus, NJ

Recommended? Yes

Purchased? No


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Fast, courteous and efficient service. Plenty of parking for service close to building. Comfortable waiting room with plenty of coffee.

"Great Service. Very Clean And Up To Date Facility"


User

from Paramus, NJ

Recommended? Yes

Purchased? No


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Besides my service rep taking excellent care of me, I was greeted by Ed at the service entrance. He was outstanding. Kept me updated all through the service process and sure my phone was reconnected before I left. Great service

"Excellent Dealer"


User

from Paramus, NJ

Recommended? Yes

Purchased? Yes


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Looking at the selection and negotiating the price. I would recommend working with Michael Lemley to my mother and I already have recommended him to her in the past.

"Great Service"


User

from Ithaca

Recommended? Yes

Purchased? Yes


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No pressure to buy, and very receptive to questions and facilitating a test drive for the truck I was looking for.

"Awewsome Salesman"


User

from suffern ny

Recommended? Yes

Purchased? Yes


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your salesman Elliot- I have purchased many vehicles both personally and for my business he has been the best to work with -no games straight forward and respectful and hardworking!! 5 starts Elliot please pass that on

"I Love My Ford Dealer! "


User

from New Milford, NJ

Recommended? Yes

Purchased? Yes


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My salesman, Elliot is amazing! He is very knowledgeable about the vehicles I was interested in, and he answered all of my questions!

"Ford Buyer"


User

from paramus nj

Recommended? Yes

Purchased? Yes


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No hard sell. Salesman had my economic best interest in mind. forget the extended warranty pitch. New showroom is nice- not over the top.

"Great Service And Facilities"


User

from New Jersey

Recommended? Yes

Purchased? No


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The people were friendly, waiting area was very comfortable after dropping off my car.i was driven home , and when my car was ready i was picked up .and brought to dealership.very pleasant experience .

"Great Service"


User

from North Bergen, NJ

Recommended? Yes

Purchased? Yes


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Curtis was great. He worked with me until we found something that suited me best. He was very welcoming and honest.

"Bought Another Vehicle"


User

from PARAMUS NJ

Recommended? Yes

Purchased? Yes


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IT WAS HASSLE FREE. NO PRESSURE FROM MY SALES PERSON MIKE LEMLEY. HE WAS GREAT AND I GOT A GOOD DEAL.

"Excellent Customer Service"


User

from Paramus NJ

Recommended? Yes

Purchased? Yes


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I have been dealing with Curtis for ten years - this is my fifth car purchase/leased with him. The dealership is also beautiful and very well staffed.

"Exceptional Service-wont Waste Your Time Or Money"


User

from Clifton, NJ

Recommended? Yes

Purchased? Yes


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J.J. listened to what I wanted and got it for me. He did not convince me to buy something that I did not want or need. He made us feel comfortable offering me and my daughter drinks and snacks. He showed respect and chivalry by having us wait indoors while he would find and warm up cars for us to test drive. He had all my paperwork and my car ready on the day of pick up as promised.

"Excellent Service"


User

from River Edge, NJ

Recommended? Yes

Purchased? No


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Our service advisor Joshua Garcia was excellent. Well above a 5 star rating. Cant say enough about how good he was.

"Great Experience"


User

from paramus nj

Recommended? Yes

Purchased? Yes


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I like the manager. I also like that when I came back and my sales person was t there they still helped me.

"All American "


User

from Ho-Ho-Kus, NJ

Recommended? Yes

Purchased? Yes


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who: Mike L. & upstairs Alex. what: Mike found the car we wanted immediately, in the colors (int & ext) we wanted! He also was super easy to work with :) And Alex worked hard at getting us the best warranty/ pkg for our families needs. Both employees gave us 110% and we appreciate their wonderful commitment & attention to detail!

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