"Good Experience"
Tony gave me a killer deal in a truck. They work fast. Lot is very crowded, but i hear they are moving.
"Bad Service"
very bad service!never go again!if u dont want by bad car!dont go this store!
"Gmc Acadia - 2017"
We just purchased a 2017 GMC Acadia with the help from Nick Maloon (Sales Consultant). We were very pleased with his extensive knowledge on all vehicles that we test drove. He is very professional and accommodating! He is a definite "go to" person at GMC Central. He follows up and maintains communication throughout the car buying process! We are so happy that Nick was there for us!
"Bad Experience"
Not happy how this dealership worked with me on my trade-in. Dan told me the methodology he would use and my trade would be in that range...assuming the condition of my vehicle was described correctly. After getting me to the dealership he told me he uses another methodology that includes running my specific VIN (only on a different system than what he recommended over the phone). It’s fine if he uses a different system to determine a trade-in value, but he should have told me that before I spent 45 minutes driving to his dealership. There was no dispute on condition of the vehicle...so Dan could have easily given me the correct range over the phone. After leaving Brian calls me to tell me they werent making anything on the vehicle...ya right. He also tells me he listened to the call recording where Dan mentioned needing to see the vehicle. Its fine that he needed to see it to determine the condition...but we both agreed on the condition. If they had just been more clear before I committed to visit the dealership, they would have made a sale and I would be driving a new truck and sitting here writing a 5 star review. I felt like this was just another typical dealership that wants to make a few extra thousand while youre stuck sitting there...but maybe it was just that Dan was busy and rushed during our conversation and didnt take the time to give me an accurate trade-in price based on my description.
"Bad Experience"
Not happy how this dealership worked with me on my trade-in. Dan told me the methodology he would use and my trade would be in that range....assuming condition of vehicle was described correctly. After getting me to the dealership he told me he uses another methodology that includes running my specific VIN on a different system than what he recommended over the phone. Thats fine, but he should have told me before I spent 45 minutes driving to his dealership. There was no dispute on condition...so Dan could have easily given me the correct range over the phone. Then Brian calls me after I left to tell me they werent making anything on the vehicle...ya right. He also tells me he listened to the call recording where Dan mentioned needing seeing the vehicle. Its fine that he needed to see it to determine the condition...but we both agreed on the condition. If they had just be more clear before I committed to visit the dealership, I would be driving a new truck and writing a 5 star review. I felt like this was just another typical dealership that wants to make a few extra thousand while youre stuck at the dealership...but maybe it was just that Dan rushed and didnt take to actually give me an accurate trade-in price based on my description.
"New Truck From Central Gmc"
Brian Hayes and J.T. Price were extremely professional and accommodating on my recent purchase and delivery of my new GMC sierra truck.
"Great, Professional, Efficient"
My wife and I just bought a new 2017 Buick Enclave from Central. Worked with Nick Maloon (sales) and Brian Hayes (business manager). Was one of the easiest and most straight forward car buying experiences we have ever had. No games, no tactics, we just checked out the inventory, negotiated a fair price, received a fair-to-generous offer on a high mileage trade-in, and came back to take delivery of the new vehicle at a predetermined time. The process could not have been more direct and efficient. Honestly, I would consider a Buick/GMC for our next car just to be able to replicate such a professional and simple process. Obviously, we have not had service there yet but we have no reason to look any further for maintaining our new Buick!
"Great Overall Experience"
I was looking for a very specific and somewhat uncommon model. Because of this, I didnt feel like I would have much leverage and would pay through the teeth. Central went through the car to prepare it for the sale-even after I was hooked. My salesperson, Dane Kalinoski, made the purchase pain-free and even bought me lunch while they detailed the car. 2 weeks later- I couldnt be more pleased with my purchase. Thank you Dane and Central.
"Best Sales Experience Of My Life!"
i had the pleasure of working with chris he made sure i was comfortable the entire time i was working out a deal and will go above and beyond to make sure that you are taken care of! if you are out looking for a new vehicle look no further than central gmc in norwood right on rt1 chris is the man to go see! he definitely made a lifetime customer out of me i will be back in the future for another purchase!!
"Great Sales Guy"
J.T. Price was the best sales guy I ever dealt with. No pressure nothing but a friendly environment. I will definitley recommend to anyone to come and shop here for your new vehicle and see J.T. You wont be disappointed.
"Salesman"
Chris was awsome! I would absolutely refer him to everyone. I great pleasure to have him as our salesman.
"2017 Sierra 1500!"
This was my 4th GM and 3rd consecutive GMC vehicle purchase. I went with a 2017 Sierra 1500. This was my first experience with Central Buick GMC. I would recommend Nick Maloon and team to any of my family and friends. This was by far the easiest buying experience of the prior 4 times. I told Nick exactly what I was looking for and he quickly pulled a matching vehicle from their stock. The financing process was very quick and seamless as well. Overall great buying experience and a big thanks to Nick for his assistance.
"Got The Deal Done!"
I came into the dealer with a good idea of the vehicle I was interested in buying. Prior to my visit I actually received several prices from other dealers for a similar car so I had a good idea what to expect. Their first quote was well above other quotes I received and was ready to walk out the door but they later went down to a price I was comfortable paying after "checking with manager" The agent was great to work with and very knowledgeable and Im sure that he doesnt set the price. Overall they were able to get down to my number so Im happy with my purchases.
"Tina Fitzgerald"
Cristiano was great to deal with, made everything very simple and was very accommodating.
"Great Sales Personal Nick T. Maloon"
I Have had a great time purchasing a vehicle here it was my first new vehicle. I even told Nick Maloon That I would be sending my parents in within the next year to purchase a vehicle from him.
"Christiano Oliveira, Sales Consultant"
Christiano is a consummate professional. His approach is genuine, warm and friendly - not even a tiny bit sales-y, just a genunine gentleman. I will send my friends to him for their buying needs in the future. He knows every fine detail of the cars he represents. He explains features simply but in detail for the buyer to understand and remember. He made the process pleasurable and easy and I feel at ease to call him with questions after I walk away.
"First Time Here Great Experience"
Cristiano Olivera is our salesman. Courteous and easy to deal with. Our first time visiting this dealership and we bought a 2016 truck. Fair price. The financing person was efficient and did things quickly. Able to get new plates etc. right now we are sitting on their restaurant on site enjoying brunch on them. Nice treat and better than sitting on a waiting room. Everyone here from the guys at the front desk to the restaurant staff were hospitable. Highly recommend.
"Jeff Was Awesome!"
jeff was a pleasure to deal with! no pressure, which made the transaction easy and quick.
"My 2500"
Cris was great to work with the second I walked in the door. He was helpful finding different options that would fit in my budget. Overall it was a pleasure doing business with Cris.
"Leasing Acadia"
Nick was very helpful and wonderful to deal with! I would definitely recommend him to others.
"New Acadia - Sl2 ( Sales Rep: Nick Maloon)"
Informative and very helpful and honest approach. Was not pushy and understood our ask and needs
"New Canyon"
I had a great experience with Nick Maloon. The service was very professional.
"Great Experience"
I had a very good experience working with Jeff, he made me feel comfortable with the process.
"Thank You To The Central Team!"
thank you to everyone especially Nick Maloon for helping us so much through the process! i will be back because of my experience here today!
"Nick Is An Awesome Sales Man"
thank you to the central team for helping me get my new car. thank you to Nick for help me out threw the posses.
"New Used Car For Me!!"
Most easiest car purchase I have made, in and out under two hours! My salesman Jeffrey Huctchinson made it a smooth process & I did not feel pressured in anyway!
"Maria Liddick"
This is our 6th vehicle from Central- have always had a great experience! Thanks Nick!
"Great Experience"
I had an great experience buying my 2016 Acadia from Cristiano Oliveira. He was easy to work with in the buying process and he was excellent explaining all the details of my new car. I would highly recommend Cristiano and central to anyone buying their next car .
"Central Gmc"
We had an amazing experience. Cris was so great to work with and on top of every detail. Thank you!!
"2017 Acadia"
Great costumer service. Very dedicated and patient, Cristiano Oliveira has shown knowledge and support during the entire process.
"2016 Gmc Canyon"
Absolutely unbelievable experience at Central Buick GMC. Zenia and Cristiano were the best people I have ever dealt with buying a vehicle!!! I will refer everyone to Central BUICK GMC!
"A Very Good Experience!"
We purchased a 2012 Acadia, 7/14/2016. We are repeat customers to the Central Dodge/Buick business. The sale was very quick and efficient. Christiano Oliveira was excellent! He was very patient, helpful and professional. Kevin Higgins, Sales Manager, was very helpful, also. This was one of the best experiences we had, besides buying our 2009 Dodge truck next door. We will continue to buy all of our cars at this complex.
"Great Great Experience!"
Very happy with my purchase from Central Buick GMC of norwood. My sales consultant Cristiano was very helpful in the process an took care of all our needs, he was calm, fun, low pressure, and a pleasure to shop with.
"Great Experience!!"
Christiano took great care in showing me the inventory before I settled on a new Sierra 2500 Denali. The process was smooth and everyone was pleasant and helpful. Will recommend both Central GMC and Christiano to everyone.
"Great Experience"
I recently bought an Acadia from this dealership and was pleased with the experience! I worked with Dane and it was a very smooth process. I will definitely be returning.
"Great Experience"
I recently bought an Acadia from this dealership and was pleased with the experience! I worked with Dane and it was a very smooth process. I will definitely be returning.
"Gmc Acadia"
Best car buying experience I have ever had. Cristiano Oliveira and Brian Hayes went above and beyond. Great communication and service! I highly recommend this dealer. Will definitely go back.
"Leased New Buick Verano From Alex & Tim"
I leased a new Buick Verano from Alex the Saleman and Tim the Business Manager, I had the best experience. Alex brought the car to my work after I signed the papers earlier in the day. Alex spent time going over the whole car with me he set up my onstar, apps on my phone ext.... I highly recommend Central Buick GMC, Alex and Tim Moore were great!!!! Thank You Guys......
"Great Experience"
We had a great experience at Central. All the staff were great and very welcoming. The salesman James was excellent. Great customer service, very helpful and even came back after his shift to meet us when we picked up our new car!
"New Car"
Purchased a 2016 GMC Arcadia a couple of weeks ago. Our salesman Chris Oliviera was extremely patient and helpful. Found the car I wanted and it was a good experience. Very happy all around. Great staff. Thank you.
"Nick Was A Great Help!"
Nick Malon was great help in selecting a car. Everyone was friendly and helpful. I would highly recommend Central Buick & GMC
"Great Experience All Around"
We just purchased a used car from Robert Vogt at Central Buick GMC in Norwood. Robert was very professional, patient and extremely helpful. He worked with us to help us find the right car for us. We were very impressed Robert and with the sales process and Team at Central. Everything was taken care of from working with our insurance company and registry and we were able to take delivery of our new car the next day. Great Experience All Around! If you are looking for a new or used car we highly recommend working with Robert Vogt at Central Buick GMC.
"Thoroughly Satisfied !"
I just leased a 2016 Encore at Central Buick over Presidents Day Weekend. First, Kirsten Wilson (internet sales) was extremely pleasant, informative and responsive. After completing an online inquiry form, she called me almost immediately, answered all my questions over the phone and set up an appointment for me at Central the next day. At the dealership, Kirsten introduced me to Cristiano Oliveira, the gentlemen who assisted me with the Encore lease. He was fabulous to work with! Cristiano not only took me for the test drive, but completely reviewed all the Encores functionality, helped me set up my OnStar account, as well as Remote Link on my phone and explained how to transfer my EZ Pass. This was especially helpful because I am not a very technologically savvy end user. Cristianos knowledge of the Encore, his ability to provide me with the features I wanted at the monthly price I needed, and most especially ... his patience with me and my lack of technological knowledge, made my entire experience at Central Buick thoroughly satisfying. I highly recommend Central Buick and will definitely recommend them to family and friends.
"Our First Brand New Car."
The very first day we came into shop for a car. It seemed like forever that a salesperson was to assist us. After multiple appolgies they did make ammends.
"Very Good Experience"
I had a wonderful experience at this dealership. I traded in my car for a lease and it all went very smoothly. They worked with the numbers until it all worked for me. Cristiano was very helpful.
"Purchase Used 2006 Buick Lucerne"
Purchased a vehicle last week and was very please with the entire experience. Nick showed me the available inventory on avery hot day and I found one I liked. Two days later I drove it away!
"Repeat Customer"
Went looking for a new car in June and after spending 3 worthless hours at another Buick dealership, I went back to Central. They were helpful, got me into the car I wanted for the price I wanted to pay. There was some confusion in completing the registration paperwork which I found to be odd and was finally sorted out 2 weeks later, therefore 3 stars for the buying process.
"Poor Service"
The majority of simple service jobs like oil changes were fine. However, they were either dishonest and/or couldnt correctly diagnose a couple of major issues. We started having various issues with our 2010 Enclave after a couple of years. It was frequently taking longer than normal to start. Sometimes all the interior lights would dim and then completely go out for a split second or so before finally starting. It also sounded like it was struggling to turn over. The service adviser claimed that was the normal start-up sequence which I knew wasnt right. They checked it approximately 2-3 times over a year and couldnt find anything wrong with it. One weekday afternoon I got a call from my wife saying the car wouldnt start at all - she was stuck in a parking lot. She had just dropped off one of our young kids and needed to bring our other child to an appointment immediately I had to leave work and deal with getting the car towed to Central. The next day they finally determined the starter was the issue and needed to be replaced. We also had issues with the entertainment system. Normally when you play a DVD, the audio would automatically switch over from the radio to the movie. After a couple of years, it would play both the radio and the DVD audio (at a very low level) at the same time. Central couldnt replicate the problem on at least two different occasions. Prior to the bumper to bumper warranty expiring, I asked them to check it again. Once again I was told they couldnt find a problem but would document it in case it continued to act up. The problem continued and about six months later, they finally replicated the issue. However, they told me that I would have to pay for a new DVD system as the warranty expired. I made numerous phone calls (including to Buick) but they refused to replace it even though the problem was well documented.
"Poor Service"
The majority of simple jobs like oil changes were fine. However, they were dishonest and/or couldnt correctly diagnose a couple of major issues. After a couple of years of owning a 2010 Buick Enclave, we started having various issues. It was frequently taking longer than normal to start. Sometimes all the interior lights would dim and then completely go out for a split second or so before finally starting. It also sounded like it was struggling to turn over. The service adviser claimed that was the normal start-up sequence which I knew wasnt right. They checked it approximately 2-3 times over a year and couldnt find anything wrong with it. One weekday afternoon I got a call from my wife saying the car wouldnt start at all - she was stuck in a parking lot. She had just dropped off one of our young kids and needed to bring our other child to an appointment immediately I had to leave work and deal with getting the car towed to Central. The next day they finally determined the starter was the issue and needed to be replaced. We also had issues with the entertainment system. Normally when you play a DVD, the audio would automatically switch over from the radio to the movie. After a couple of years, it would play both the radio and the DVD audio (at a very low level) at the same time. Central couldnt replicate the problem on at least two different occasions. Prior to the bumper to bumper warranty expiring, I asked them to check it again. Once again I was told they couldnt find a problem but would document it in case it continued to act up. The problem continued and about six months later, they finally replicated the issue. However, they told me that I would have to pay for a new DVD system as the warranty expired. I made numerous phone calls (including to Buick) but they refused to replace it even though the problem was well documented.
"Great Experience"
I had a very good experience with this dealership: everything was seamless and I was in and out in no time with exactly what I wanted. I did not feel any sales pressure which was a huge relief although I think part of that had to do with my sales consultant being new to the car sales business. Honestly- it was a breath of fresh air knowing that we could talk on a real level and not have any strain of annoyance for sales pressure. I had been to other dealerships in my process of looking around and Central Buick in Norwood was where I felt the most comfortable.
