Puente Hills Mazda in Rowland Heights, CA

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"Mazda 6 Service"


User

from Los Angeles

Recommended? Yes

Purchased? No


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Great service and Edwardo has excellent product knowledge.

"Mazda Service Department"


User

from Rowland Heights, CA

Recommended? No

Purchased? No


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I stop going to Mazda service felt because of horrible service. Thought I would try 1 more time . plus I had a coupon. what a pleasant surprise.

"Great Service At Puente Hills Mazda."


User

from Los Angeles, Ca.

Recommended? Yes

Purchased? Yes


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Great service at Puente Hills Mazda. in the past, Ive made it a policy to avoid using auto dealers for service due to perceived extra expense and waiting. But after having purchased the car there, Ive found the the Puente Hills Mazda crew are so friendly, professional, and efficient that I wont go anywhere else. They washed the car and driving away I felt the same way after having just bought it, happy and proud!

"Mazda Service"


User

from Pasadena, CA

Recommended? Yes

Purchased? Yes


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Mazda Puente Hills service was very good. I was taken right away and all my questions were noted. I have been having trouble with my blue tooth information and a service representative spent time correcting it. However, this is not against the service at Mazda, but something I want to take up with Mazda development itself. After the service representative took so much time fixing the blue tooth all my favorite contacts disappeared and I had to reenter them. All of blue tooth and all of navigation just does not seem to be working correctly in my car.

"Great Job."


User

from CA

Recommended? Yes

Purchased? Yes


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Eduardo did a great job handling the service and warranty repair. Thank you.

"Purchase Of New Car"


User

from irvine ca

Recommended? Yes

Purchased? Yes


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This is my second vehicle that I purchased in 2 months. The whole staff from the employees to the finance dept. Were extremely helpful/nice. The dealership was very clean and they offer you a drink the minute you walk it. Thats customer service. They dont pressure you and give you space to look around. As long as you do your homework ahead of time as far as what vehicle you like and the price, the buying process will go smooth. Justin helped me with my vehicle purchase. He was extremely nice! Good job Justin. I driove 30 miles for my 2 purchases ..... sooo worth it!

"First Service"


User

from West Covina California

Recommended? Yes

Purchased? Yes


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We took our Mazda CX5 for the first service.Great service and friedly staff. Thank you Eduardo Tijera for all your help.....................

"Great Service!!"


User

from Walnut, CA

Recommended? Yes

Purchased? Yes


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I came for my GPS to be updated, it keeps froze on me. I made the appt, and take just an hour for them to fix, and my gps is running like new. Very happy. Thank you :D

"Oil Change Review"


Vanessa Armijo

from Los Angeles, CA

Recommended? Yes

Purchased? Yes

03-24-2014


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I took my car in to get the oil changed, and they did the job quickly, and they even washed my car, which I didnt expect. I was very impressed with the service department and Eduardo whom I dealt with!

Response from Puente Hills Mazda:

We are glad you had a pleasurable visit with our service department. Thanks for the feed-back!

"No Pressure, Easy Buying Process"


Vanessa Armijo

from Eastvale, CA

Recommended? Yes

Purchased? Yes

11-01-2013


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Filiberto (goes by Fiily - like Philly Cheasesteak! Lol) was very nice and easy to deal with. Also very attentive to our needs. Wei Wei was our finance person and he was very nice and explained all the paperwork that you have to sign very clear and concisely!

Response from Puente Hills Mazda:

We are very glad you had a great buying experience. Enjoy your vehicle!

"Great People"


john everett

from Chino,CA

Recommended? Yes

Purchased? Yes

08-02-2013


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The people of Mazda of Puente Hills made the car buying process fast, easy and fun! I have never had this much fun buying a car.

Response from Puente Hills Mazda:

Joshua: We are glad you had such a great time. We really do enjoy our work and it shows in how we relate to our customers. Thank you again for choosing Mazda of Puente Hills. We really appreciate your business.

"Great Service At Puente Hills Mazda"


john everett

from Montclair ca

Recommended? Yes

Purchased? Yes

08-01-2013


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I would like to personally thank Brian Lee, he was SUPER helpfull when it Came time to purchasing are vehicle , we had a wonderful experience while purchasing are mazda cx 5 at Puente Hills Mazda unlike the experience we had at Romero Mazda in Ontario , Brian and Tommy his manager went above and beyond the call of duty while helping us with are purchase . Again thank you guys.

Response from Puente Hills Mazda:

We appreciate the kind words and your business. Thank you again for choosing Mazda of Puente Hills.

"Beware"


User

from whittier,ca

Recommended? No

Purchased? No


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BEWARE...RUN..after buying a car here, someone from here has used my credit information fraudulently. created a real nightmare. can not get anyone to return my calls been put on hold 40 minutes Never go here other problems but this takes the cake Salesman Daniel Pacheco did not return calls either.

"Advertising Cars They No Longer Have?"


User

from Laguna, CA

Recommended? No

Purchased? No


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Contacted this dealer about a Mazda6, fast email response but it took 3 emails to find out that car was already sold. He kept pushing other Mazdas he had instead. When I questioned why the ad was still there he said 5hey were removing it. Well 3 weeks later its still listed. It makes me question whether they ever had that car, seems like a bait and switch. They continued to email me so I had to block them. Sorry.

"Christina And Matt Are Amazinggggg"


User

from Puente Hills, Ca

Recommended? Yes

Purchased? No


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Christina and Matt in the service dept. are the best! They gave me great service and were very friendly. Please let them know that I appreciated their service very much and I will be back for more maintenance on my car in the future. I normally go to 3rd party mechanics because I feel like the dealership trys to rip you off.. But I trust These guys. THank you!

"Great Work Marvin"


User

from Thathcher

Recommended? Yes

Purchased? No


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Marvin did a great job making this process easy and getting what I needed and made the process easy and quick.

"Great Deals. Ok Service"


User

from Los Angeles

Recommended? Yes

Purchased? Yes


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The price for Hyundai was a nice deal. I did have point out to the dealer that the price on cars.com was even lower than the advertised web price. They sold the car to me for the cars.com price. They were a little heavy handed on the extended warranty. I bought it but then cancelled it 3 weeks later.

"Beware Of Insulting Sales Mgr"


User

from Los Angeles, CA

Recommended? No

Purchased? No


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The dealership looks new, clean inside and out. Good sales people but the sales manager is the one youll need to watch out for. He was rude and will treat you like dirt. Sales manager went on explaining Business 101 and ended telling customers that they are wasting his time. Personally, I think the owner of this dealership should just let this idiot go. Theyve lost a sale because of this fool. You just dont insult customers. Would NOT Recommend.

All vehicles plus government fees and taxes, any finance charges, any dealer document processing charge, any electronic filing charge, and any emission testing charge.

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