"Best Car Buying Experience, Hands Down"
I couldnt have asked for a better car buying experience - it was pleasant, professional, and friendly in every aspect and I felt very well cared for every time I visited the dealership. Craig Enslin helped me find the car I wanted, was helpful with any questions I had, and made sure I had everything I needed. I will not be letting go of my Subaru Legacy any time soon, but I would buy from Tri City Subaru again in a heartbeat!
"Craig Enslin Was Awesome!"
Craig and the team from TriCity Subaru in Somersworth, NH were very helpful in finding me a Subaru for my next car. I have had the Subaru for a month now and Im very satisfied with my purchase. I took the car back for the detailing I was owed after my first visit. I had mentioned that my windshield wipers were squeeky and they replaced them at no charge. The waiting room was very relaxing. The refreshments such as coffee and fruit were an added bonus.
"Looking For An Outback"
friendly staff, knowledgable, facilities very comfortable
"Happy Ending To My Car Shopping"
I recently purchased a used Subaru Outback at TriCity and had a very positive experience. Craig Enslin was great to deal with, knowledgeable, and very helpful while never being pushy (which would have sent me out the door). I also found Finance Manager Ben Allen extremely pleasant to work with. I am pleased that I shopped at TriCity Subaru!
"Highly Recommend Dealer & Craig Enslin, Salesman!!"
We had a terrific car buying experience yesterday at Tri-City Subaru in Somersworth, NH. The dealership itself is very customer-oriented, with a comfortable lounge equipped with the latest magazines, free munchies, and large screen TV. But here is the important point: We were so fortunate to work with Craig Enslin, our salesman! He is highly professional...and so easy to work with...and very skilled in walking us through the process. He went out of his way to ensure we bought exactly the car we wanted, and arranged to secure the exact color we wanted, which had not been at the dealership. As a result, we now are the proud owners of a 2018, newly-reconfigured Crosstrek, very updated from our 2016 Crosstrek, an orange "Hello Gorgeous" car! Wow! The trade-in, arranged by Craig, was the most generous allowance imaginable! So, if you are looking for a great buying experience...we urge you to consider going to Tri-City & Craig. Sandy & Eddy F.
"Excellent Customer Service"
My husband and I bought a 2018 Subaru Outback from Jeremy Plante, we appreciated his full knowledge of the several models we looked at and had a no pressure approach to our car buying experience. He was also helpful in assisting follow up scheduling.
"Great Experience"
This was my 2nd trip to TCS and my 2nd Crosstrek. Craig Enslin was helpful without being pushy, good-humored, and knowledgeable. If I ever part with this car, Ill definitely be back.
"Great Service, Great Cars, And Great Prices"
I was a former driver of a 2005 Chevy Silverado. The gas mileage began to be too much for me, and I needed something more efficient. I was told Subarus were great cars to own, and great in the snow; living in New England thats exactly what I was looking for. This garage set me up with the perfect payment plan, and car. They made the transition from car to truck easy, and were very professional. I would recommend them to anyone who is looking for a great, new or used Subaru! Ive had mine for almost two weeks, and everything has been perfect.
"2018 Forrester"
was an outstanding experience. no pressure, knowledgeable, friendly salesman was very helpful.
"Wonderful Experience"
Recently just purchased a new crosstrek and had the best experience at tri-city. The staff, particularly Jeremy, was absolutely awesome to work with. They helped me get out of my old car and into a new one very easily without any issues. The sales team is super transparent and they take the time to explain everything in terms you can understand. I would definitely recommend tri-city to anyone looking for a new or used suburu. Im loving my new crosstrek!
"Excellent Sales Experience Even When Busy"
Craig was awesome setting up multiple test drives of the vehicles. He explained the various features of the car, that I had done plenty of research on, but not fully as it turns out. Even though the sales floor was busy with many customers, he still was able to give me the attention I needed to complete the deal. He arranged a time for me to return to meet with financing so I didnt have to sit around all day. The car was ready when I signed on the dotted line. Ive bought a few cars from Tri-City, and this experience just reinforced my plans to keep coming back in the future. If youre looking for a good deal, and good sales service, then just goto Tri-City and ask for Craig.
"Excellent Customer Service"
Ours was a unique experience in that we had been looking for a Mercedes and found one at Tri City Subaru!! I was online and had an email from AAA buyers club - so I clicked on it and put in the information on the car I wanted to buy . . . a previously owned Mercedes E class. The list came up with a Mercedes that seemed too good to be true. I called the number and Tri City Subaru answered!!! Long Story Short - we set up an appointment to go see the car. In the meantime I pulled the Carfax on it and was impressed with the history. Sheila Thompson at Tri City was great! She actually had all the information on the car because her customer came in to buy a new Subaru and had traded in this Mercedes! The car was immaculate - low miles - and the owner of Tri City had already ordered a part that needed to be replaced on the car!! The fact that the owner wanted to make sure this car was in tip top shape before it was sold speaks volumes on their operating standards! We are very happy with the entire buying process - from the initial phone call to inquire about the car; setting up the appointment to see it; the professional demeanor of each person we interacted with when we arrived at the dealership - from the gentleman who escorted us to the right building, to the greeter inside, to Sheila, our salesperson, Roger Plante, one of the Tri City owners and Matt who finalized all the paperwork. All these points make this dealership a 5 star Operation! Go buy a Subaru from Tri City - you will be impressed!!
"Subaru Impreza- Craig Enslin"
Craig was fantastic. Very patient with us, incredibly well informed, and gave us a nice break on our vehicle.
"Shpping For A New Vehicle"
Stopped by on a Sunday to test drive a vehicle and signed a purchase and sales agreement the same day. No pressure sales pitch and a great experience from start to finish. Even a follow-up call a week after we picked up our new Crosstrek from Craig Enslin to make sure all is well.
"Larry"
Excellent service. I would go nowhere else. Both for sales and service.
"Loving My First Subaru"
When my car unexpectedly died and I needed a new one quick, friends suggested I look into Subarus. I found Tri City Subaru online and found their website easy to navigate and quickly located a vehicle I was interested in. When stopping by the dealership to view the car in-person, I was approached by Craig who was very helpful in answering my questions, letting me test drive the car and discussing purchase options. The car spoke for itself, a definite upgrade from my 06 Kia, and they were helpful in securing financing for the vehicle. I drove off with my new-to-me Impreza the next day and couldnt be happier with the car.
"2017 Forester"
Jeremy answered our numerous questions politely and thoroughly. He explained the many available options and the associated costs as well as financing options for several models. We eventually bought a 2017 Forester. Who could pass up a 0% loan? Our car arrived in several days and Jeremy spent nearly two hours explaining the various dashboard features. It was a pleasure working with Jeremy and this dealership.
"2013 Subaru Xv Cross Trek"
All involved were outstanding and I would highly recommend this dealership to others .
"The Customer Service You Hope For!"
I bought a vehicle from Jeremy, who was super helpful and informative about the forester. The process was as painless as it gets! I had not bought a Subaru before but they made it such a great deal and experience that I couldnt say no. I will look forward to getting my car serviced here in the future. Now a loyal customer!
"Karen"
I have been buying Subarus at Tri City for over 25 years. This time it was my son who purchased a vehicle and he received the same great service that I have always received. From Matt the salesperson, Dan who put the deal together and ?? (forgot his name) the Finance Manager, and of course Roger! Tri-City has the greatest service department. They will do whatever is necessary to make sure you are a happy customer. I cant say enough great things about Tri City!!!
"Fantastic Experience At Tri City Subaru"
Had a fantastic experience at Tri City Subaru! Brought my 2010 Outback in for service (replaced catalytic converter covered under warranty) and ended up buying a new 2018 Crosstrek. Everyone I dealt with was helpful, knowledgeable and friendly. Im sure there are many great employees at TCS, but the folks I dealt with made the entire process a pleasure: Melissa Fifield, Craig Enslin and Matt Dugal - thank you! i will be back!
"Wonderful Dealership And Reliable Service!"
We have purchased two cars from this dealer, although we do not live very close to the location. We chose this dealer due to price negotiation and also its reputation that we have found to be above other Subaru dealers in NH. We rely on Tri-City for our service, too, and have never been disappointed. The folks are friendly and efficient. Joe Bova, our salesman, is terrific and knows his cars. We will return when we are ready for another Subaru.
"Unanticipated Great New Car Shopping Experience!!"
I am on my 7th Outback from Tri-City Subaru which says alot about the dealership. They have always been reliable and dependable for service and sales, and treat their customers like family. Most recently, Craig Enslin made buying a new car a fun, exciting, experience. He aims to please! He has a great sense of humor and made it fun as well. I was sold on all the new safety features, the continued reliability of Subaru, and a sales guy who put the whole package together for me. Ill be back for my 8th car in time!
"Deb, Pittston Maine. I Love My Subaru Crosstrex !"
I had the best day ever and have the car of my dreams. The staff at Somersworth Subaru are above everyone they have the best service anywhere. I drove over a 100 miles just to buy my new Subaru Crosstrex. I wouldnt go anywhere else. I have had 3 Subarus and the service has always been excellent. My other Subarus have lasted one car went over 300,000 miles and was still going when I sold it. Thank you Somersworth Subaru for keeping the Great service and making your customers feel like family. My family has always had Subarus and I am so glad they went to Tri-City Subaru and told me to go there.
"Great Experience Buying A New Outback With Craig"
Craig Enslin was great to deal with when buying a new Subaru Outback. Throughout the process, he was easy to reach either by email or phone. We were also looking at Honda, Hyundai, and Kia. He spent quite a bit of time answering our questions by email before we decided that we really wanted to buy another Outback. We liked the idea of the Outback being a crossover vehicle, being slightly smaller than a true SUV. Before the negotiation process, Craig even spent some time with my brother-in-law on the phone (who also has an Outback) answering questions about his infotainment system. Craig took the time to go with us on three test drives, since we were comparing different versions of the Outback. The negotiation process was painless, and we felt that we received an excellent price. The vehicle that we wanted was in stock. On delivery, Craig spent a great deal of time going over all of the buttons and features of the car. He did this logically, doing it section by section. Craig is a great salesperson, and we appreciated his sense of humor as well! We could tell that he really likes his job selling Subarus and we will try to refer others to him. Also, I have been in for service for many years with my 2008 Outback, and the service department is superb!
"Thank You, Sheila!"
For me, car shopping is a nightmare chore that I dread! I reluctantly went out car shopping with my husband who insisted that my 17 year old car was no longer safe. After trying out several other dealerships with "great deals", I agreed to make one final stop at Tri City Subaru. Well, its a good thing I did and a better thing that I was directed to ask for Sheila Thompson for help. She was the perfect sales person for me! She was fun, funny, not one bit pushy or intimidating, knowledgeable, calm and very patient! She listened to me and knew exactly how to help. I will be recommending the dealership and Sheila to anyone who asks me where they should go to buy a car. She made it so stress-free! Thank you.
"Purchase Of A Used Vehicle. 2015 Subaru Impreza."
Craig Enslin was real fun to work with! Craig was very helpful.
"Subaru Crosstrek"
I Love this dealership! Its the first car buying experience where I felt relaxed . Everything was explained in "user - friendly" terms. I felt no pressure during the financial part. I felt that I could trust what was being said, and appreciated the friendliness and professionalism of the sales personnel.
"Tricity Subaru"
My husband and I just purchased a new Outback this week and found the whole process to be the easiest weve ever experienced. Our salesperson, Craig Enslin, was very pleasant and informative with no hint of pressure. We considered several cars and colors before settling on our midnight blue outback with premium package and he provided the right amount of support while not attempting to sway our decision in any particular direction.
"Great Dealership !"
Great dealership! I have bought my last two cars at Tr-City Subaru and have nothing but good things to say about my experiences. Craig Enslin was the sales person I most recently dealt with and he was really great throughout the entire buying experience.
"Great Experience At Tri-city Subaru!"
I went in to get an oil change on my 2010 Subaru Forester and now have a cool, new 2017 that I am leasing! I have been thinking about trading my car in for a little while- so it was not aggressive, annoying car sales people that made this happen. The sales team sent an email saying that they would be interested in appraising my car while I was at the dealership. I had some time and figured why not!. I worked with Jeremy Plante. He was great! Patient, not pushy. Personable and interesting. Very laid back while also providing great information and facts. I highly recommend him and Tri City Subaru!
"Subaru Tri-city"
I normally dread car shopping due to obnoxious sales people. This is my second Subaru with Tri-City and my second positive experience. Sheila Thompson, my sales person, was informative, not intimidating, responsive to even the most stupid questions, had a great sense of humor, and truly wanted me to be completely satisfied with my purchase. I strongly recommend Sheila and Tri-City.
"2017 Forester"
Tri City Subaru in Somersworth made my first car buying experience easy and fun! They were very knowledgeable in the different models and what model was perfect for me! When you walk into the dealership they are friendly and willing to help you with any question. I highly recommend going to tricity subaru if you are looking for a new car or even need to service your current subaru.
"2017 Subaru Forester"
Tri-City Subaru made the entire process of purchasing our new vehicle so easy! From our first contact via e-mail with Patty, who was super quick to provide quotes and accommodate our schedule, to Jeremy the Product Specialist who didnt over complicate anything, to Matt in finance who told it to us straight without making us feel pressured to purchase anything we did not want to, they made it not be the stereotypical car buying experience and the entire process took only an hour and 15 minutes. Thank you again for making the process easy!
"Outback 2.5! Premium"
The salesman Craig Enslin was great- respectful, knowledgeable,professional and patient I would have preferred to have had the purchase paper work in advance especially y the Warranty service option. I was surprised that the Finance person could not tell me what the ME sales tax would be and he was not clear as to whether I paid it based on the full price or the price I paid.
"Excellent Purchase Experience"
My email/website inquiry was answered wihin minutes with the best price of any dealership in the area. Our salesman, Jeremy, was knowledgeable about the product, thorough in his explanation of features - including during test drives, personable with good follow through on questions and follow up after the sale. The car had everything in it, was ready at requested time of delivery, and the "walk through" was well done. Financing paperwork was processed efficiently and easily (0% financing). This is the second vehicle we have purchased from Tri City (2009 Legacy R, and this 2014 Legacy 2.5 Limited). We absolutely recommend this dealership and Jeremy Plante.
"Purchase Of New Vehicle"
Exceptional Service each time we purchase a new vehicle, everything runs smooth and everyone always very helpful. Thank you for making our buying experience so wonderful.
"Experience Of Purchasing A New Subaru."
Craig did an awesome job explaining all features offered. Answered all our questions. Did not pressure us in making a decision.
"A Great Experience"
I worked with Jeremy Plante and he was excellent. I strongly recommend.
"Easy And Straight Forward"
05-26-2017
The process was simple and straightforward. The sales staff answered all of our questions and was informative without being high pressure.
"?????"
05-26-2017
Just leased a new car from TriCity. We have been repeat customers and as always your service is unmatched. Craig Enslin was wonderful. He was very helpful, professional, knowledgeable and courteous. I am delighted to say that I would come tgere again for my future needs and will gladly refer friends and family to Tricity and Craig.
"Amazing Easy Experience"
05-26-2017
After being mistreated, manipulated and messed around with by other dealers I came to TriCity. Craig Enslin and management team was amazing at getting me the vehicle I wanted within the amount I needed. He was friendly, funny and informative. I would recommend them to anyone. For me it was well worth the travel.
"2017 Wrx"
Leased a 2017 WRX through Jeremy Plante. Excellent salesman, no pressure at all what so ever. Purchased the car I was looking for, a little higher on my payment but nothing too major. Excellent help all around, great environment, when you have worked in three dealerships as a technician and go to one where you are not pressured at all for a car youve found the right one.
"I Would Highly Recommend To Get A Car From Them"
This was by far the best experience we have ever had buying a car. Super simple, fast, and great customer service!
"Amazing Dealership"
I came all the way from NY to lease a new WRX from Tri-City Subaru. Michael Arthur was an amazing salesperson and helped me step by step, entirely through emails and phone calls, to get exactly what I wanted. The transaction was smooth and flawless. I actually ended up spending less money than we initially agreed on because the finance department went out of their way to research a little deeper about my trade-in. All in all, I would definitely make the 5 hour trip, each way, again just to deal with an honest and reasonable dealership like Tri-City Subaru.
"Tricitysubaru"
We bought our Forester from Craig Enslin. He was extremely helpful in explaining our options pertaining to financing, trade-in and car choices. We were 100% satisfied with our buying experience and would recommend Craig Enslin to family & friends.
"Tri-city Was Awesome To Deal With!"
I walked in and named my monthly payment knowing it may be unattainable.. After some nice talks with Mike, he got my wife and I the car we were unltimatly looking for. Andy worked some magic and Craig was a pleasure to deal with and explained everything in detail as far as how the car works. Thanks to all you guys and keep up the good work. You guys are a big part of why Subaru customers keep coming back.
"Down To Earth Honest Individuals!!"
Awesome experience!! Very honest individuals!! They can be trusted with what they say and willing to work with you to have the best experience!!
"Happy Subaru Forester Purchaser ¿"
Picking up our vehicle and completing the purchase process went very smoothly. Craig Enslin did an excellent job in reviewing all of the features and options on the new vehicle.
"2017 Subaru Forrester"
Our sales agent Craig was very helpful in making suggestions about what the right fit for a vehicle choice would be for our particular needs, he told us what to expect during every part of the process and got us the vehicle we wanted for the price I was comfortable with. Overall, a nice dealership with ability to get the car you want, even if its not on the lot at the time.
