"Great Experience"

Friendly and honest staff. They make you feel welcomed and appreciated. There was no sales pressure or obligations.

"Dishonest"

We purchased a used car from them about 3months ago and boy did we get bamboozled. When we went there we traveled about 1hr 45mins or so to look at a car that my husband has had his eye on. We were in the dealership for about 5 hours or more, trying to make a sale. They wouldnt budge much on the price and didnt tell us much about the car. From that point I was over and done with trying to negotiate but b/c of the time we invested there and the fact we drove so far, my husband didnt want to leave so we continued to try and make a deal. The car had several scratches on it which we were told they would buff them out before we left. We also were told that all the maintenance was up to date, the tires were rotated, oil was changed,etc and that it was in top condition. By the time we left the dealership, it was dark and we couldnt see if they had buffed out the scratches or not but we took their word for it. The next morning we noticed that they didnt buff the car out at all-all scratches remained but we gave them the benefit of doubt that they forgot and left it alone since it was too long of a drive to go there and have them fix it. Then 3months later-which is now. We go to our local Mazda dealership (its a used Mazda) to get our oil changed on our newly purchased car (3mos old-supposedly all maintenance up to date) and find out that the transmission fluid, cabin air filter, power steering, rear diff & induction all need to be replaced and were in the red, the tires also didnt look like they were rotated correctly. They showed us our transmission fluid & power steering fluids and they were black!!! This cost us $600 to fix not to mention the front tires were at a 4 tread, which my husband noticed they were low but the guy made it sound like they would last for a long time and that they werent that bad. Again, we were tired, I was (am) pregnant, we both wanted to get out of there so we took their word and just figured it wasnt too bad, not to mention is was also dark and didnt look as bad at night. Well, come to find out these tires are super expensive & 2 of them need to be replaced. So all in all, we are going to have to spend an extra $1000+ to replace the two tires & get all the maintenance up to date, which we thought was already done. We are both very disappointing with this dealership and will never go back and will tell friends to stay away. They come off very nice and my husband and I are pretty trusting of people until they prove otherwise. Be warned and ask your questions, get your facts, check all the oils, maintenance and verify everything they say was done is done or be taken for a fool like we did. I am very unhappy with our overall purchase and feel that we didnt get the best bang for our buck. They ended up being dishonest and I question this dealerships integrity.

"Acura Owner, Looking To Upgrade"

01-14-2014

Looking for a more recent Acura MDX, inquired about Nav system in interested models, but had none. Sales person was prompt and kind to return call.

"Great Deal, Good Experience"

08-13-2012

Overall, I had a great used car buying experience at Center Acura. The sale price ended up being $4,000 below the sticker price. The guy in the finance dept. saved me $600 on an extended warranty because he asked if I was an Auto Club member; he also offered finance options I was unaware of. My only complaint is that the salesman agreed to find a replacement part for a broken accessory and said he would call me back that day (after I drove off with the car), but I never heard back from!

"I Love The Service Department"

05-29-2012

I will drive the distance to do my service at Center Acura.. I moved to Glendale, but I still drive down to Center Acura for my service. The staff is always so friendly and they are always honest with me when I ask them any service or sales questions. I trust them 100%.